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"Outside furniture not up to standard."
Grass would really be better if upgraded to artificial.
Reviewed by PaulaApr 2022
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"Great location ."
House a bit scruffy round the edges. Smoky oven that needs cleaning
Reviewed by TracyApr 2022
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"On first look wonderful property but there is a lot of work that need to be done ..."
On first look wonderful property but there is a lot of work that need to be done a big crack in the wall back bedroom that faces the garden crack in the family bathroom floor needs some TLC also on our stay the bed broke and we had to fix this ourselves
Reviewed by MandyFeb 2022
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"WOW
What a fantastic property, it has everything you need and more with the added bonus of a hot tub."
The owner has clearly rectified all the past negative remarks. The beach is only a short walk down the road which is also fantastic for dog walkers and our 2 dogs loved having a run on it. There are lovely places to go and eat close by which we recommend as well.
We will definitely be going back as it’s one the best holiday cottages we have been to and will recommend it to our family and friends.
Many thanks for your lovely comments and top cleanliness, facilities and comfort scores. We work hard to act on any feedback we get to improve guest stays and are so pleased you had a good time. Property Owner
Reviewed by LouiseJan 2022
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"We had a fantastic week over new year at this lovely property in a fantastic location with everything you needed on your doorstep."
Real home from home feel - it meet all of our needs and more with the hot tub, log fire, comfortable beds and modern style … we had everything we needed. I was worried given previous feedback but majority of the previous comments have been addressed and we had no complaints at all. Would definitely recommend to family and friends and hope to return soon
We have worked hard to make improvements to enhance guest enjoyment, thank you for the top cleanliness, facility and comfort scores and we are thrilled that you enjoyed yourselves. Property Owner
Reviewed by NicolaDec 2021
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"Brilliant stay at this lovely house."
Kitchen well equipped (contrary to other reviews), comfy beds, with nice bedding. Hot tub an added bonus. Lovely touch by the owner of having Christmas presents left for each of our group under the Christmas tree.
House within easy walking distance of local shops, pub, restaurants and take-aways. Just a bit further down a hill is the lovely Benllech bay.
Highly recommended will be definitely returning for another short break.
Reviewed by MikeDec 2021
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"The house was really nicely located."
All the amenities stated were there. Main feedback is that the house wasn’t “finished” to a great standard, considering the price. And also, the times we could get in and had to leave were a little imposing on the holiday. Not before 5pm and leave by 9am - that cuts up the holiday time considerably, in my opinion.
Many thanks for your feedback. Regrettably the check in and out times have had to be set as they currently are to allow for extra cleaning during the covid situation in the country, due to the size of the property. Property Owner
Reviewed by LouiseOct 2021
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"First and foremost we had a lovely holiday staying in Big Azzles but the house is let down by some really simple things that could be sorted so easily."
I won’t repeat what other reviewers have mentioned but the theme is that it just needs some attention to detail to make it a nice place to stay. Mirrors in bedrooms, more kitchen utensils, a basket to carry washing to the line, larger kitchen bin, a welcome pack with house and recycling instructions, outdoor seating so the patio table could be used are just a few things that could be easily fixed. Some finishing off work around the showers and door frames is needed too. The plus side is the hot-tub is the best quality we’ve had the pleasure to use. The owner seems a genuinely nice person and is very helpful, so it’s a shame when the negative reviews could be remedied by some really simple actions. It has a good location within walking distance of shops, pubs and the beach although for the less mobile it is a walk uphill back to the property. We are easy going people and always enjoy our holidays whatever the circumstances but it would be hard to recommend the property until the problems are addressed.
Reviewed by LouiseSep 2021
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"Mirrors - too much furniture in twin bedroom - only required large dresser Workmanship - the house looked as if completed in a rush - poor workmanship in all bathrooms - bathroom door handle - on arrival hanging off door - fear of shutting door completely to be locked in!"
! - if you want a bath - you may need a good 30 minutes+ to get it filled up Kitchen Appliances - not enough plates for 6 people - not enough of the same glasses for 6 people - only 2 wine glasses - not enough cutlery for 6 people - no table mats - no tea pot - wooden utensils well past their best - none of the kitchen ware matched - very small dustbin in kitchen Difficult to “cook up a storm” with lack of appliances/utensils A woeful lack of home comforts provided for a self catering stay. Some of the above points have already been highlighted in previous reviews on Sykes website. Arrival and departure times for extra cleaning - not sure where as the house felt grubby and unclean Ending on positives: - Hot tub was enjoyed by all - Benllech has a beautiful beach - great for a walk with your dog (heads up long hill walk back home)
Many thanks for your feedback, the property has been redecorated since your visit and maintenance has also been completed.
We will be putting in extra seating in the lounge, we have added two new dining chairs the TV in kitchen has been replaced and we are looking at putting extra crockery in the property. The water pressure was also being checked by a plumber. Property Owner
Reviewed by ShaunAug 2021
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"This was the most disappointing rental we have had through Sykes, there are significant shortcomings and misrepresentations as regards the facilities and features of this property."
The pictures of the lounge show a range of comfortable seating, two couches and an armchair, this is still showing in the current advert for the property, this is not the case, there is only one corner unit that is not suitable for the number of occupants advertised. There were five in our party and in order to sit in the evening we had to bring in furniture from the garden which was far from comfortable. There is a dining table but only four chairs ! No placemats so you have to put a hot plate on to the wooden table or use a magazine to protect the surface.
The master bedroom has no bedside table or bedside lighting meaning you cannot read in bed or have a drink by the bed, not acceptable ! Anything electrical such as phone charger has to go on the floor, My wife and I both wear glasses these too had to go on the floor or on the dresser at the foot of the bed which is not acceptable when you need to get up in the night.
The en-suite loo is so far into the slope of the roof it is impossible for any man of average height to use this standing up. If more than one shower is in use then the pressure is too low and the water comes out in a trickle.
The kitchen is woefully under resourced, the absolute bare minimum of utensils, no serving spoons, not even a fish slice to get your eggs out of the frying pan, a potato masher would have been handy. No coffee maker or even a cafetiere also no tea pot which means every hot drink has to be made in a mug and as there are only six mugs you have to wash up after every brew. washing up is a constant feature as there are so few knives forks and spoons ! No jugs, no roasting dish, if you like to cook which many people do when on holiday, bring your own equipment! The TV in the kitchen is broken, not that we would have watched it as half the seating has its back to it.
No welcome pack of information and this is the first Sykes property we have booked that had no welcome basket, not even a bottle of milk!
It would have been nice to know as we brought our dog, that the beach which is a ten minute walk down hill but a mountain climb back up is not dog friendly in peak times ! The beach is very tidal and most afternoons all of the local beaches are underwater, again would have been good to know. It should be pointed out that the walk back from the beach is up a steep hill and may not be suitable for all.
We paid around £1500 for this week and expected so much more for the price. This was our main holiday and we thought we had splashed out on a bit of luxury we were so so wrong !
Thank you for completing the feedback form. We have taken your comments on board and are now arranging for additional seating in the lounge and dining room. The TV in the kitchen is being replaced and we apologize for the issues with the screen.We do provide all our guests with tea, coffee,milk and sugar on arrival. I am sorry but the beach issues are beyond our control. Property Owner
Reviewed by MichaelJul 2021
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"Excellent location, accommodation was very good, comfy beds, hot tub, enclosed ..."
Excellent location, accommodation was very good, comfy beds, hot tub, enclosed garden for dogs
10 mins walk to beach,5 mins walk to ChipShop, Pub, Chinese, Indian, Tesco, Cafes all really good and recommended
Weather was excellent too - generally is when we come to Anglesey :)
Visited Red Wharf Beach, Moelfre, Penmon, Newborough Beach, Famous Train Station, Pentraeth, Beaumaris,Rhosneiger, Holyhead, Treaddur Bay and would recommend all of them :)
Reviewed by AndrewJun 2021
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"The holiday home had the feel of somewhere that had been "cobbled together" with a view to getting it ready ASAP to rent out to the general public."
Key areas of disappointment were:
- low water pressure mean only one shower at once could be used.
- only 2 sunbeds and 1 outdoor chair for a house of 6 people
- the beds were unsupportive (soft) and small.
- general unfinished/sloppy workmanship on the majority of the fixtures and fittings.
- Electric car charging point had failed to be registered with the manufacturer and so couldn't be used.
That said, the host was very friendly and nice to talk to.
Many thanks for your feedback. We appreciate that beds can be subjective but would like to assure all guests that the mattresses were bought only last year and are high quality memory foam. Further maintenance has been carried out and more seating outside has been provided. The property is not advertised as including an electric car charge point and the water pressure unfortunately is standard across Anglesey but we hope that the beautiful surroundings make up for that. Property Owner
Reviewed by JonJun 2021
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"The house was clean and tidy."
It had all the moden things. A welcome book with instructions would have been useful. The houses are all close together so not much car space. It was quite and peaceful. Owner helpful.
Internet net and signal was not good but as we had lovely weather it didn't matter.
Locally take aways were all open and the beach is beautiful.
Reviewed by KatApr 2021
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"The house was exactly as the advert had described it."
It was comfortable and stylish and met all of our needs.
The garden was lovely and spacious and the hot tub a treat.
Reviewed by SianMar 2021