“Sadly this holiday cottage did not live up to our expectations to the extent that we came home a day early.”
The size and the location of the property was what we wanted so no complaints there. We expected an old house and possibly old furniture, however, the whole place inside needs a complete deep clean and de-clutter. The place is dingy and smells damp. The beds have seen better days and the pillows, quilts and bed linen need to be replaced as they are old and marked. An old curtain is used as the door to the downstairs bedroom. We couldn't use the jacuzzi as the mouldy smell in the bathroom was too bad. The garden cannot be used for children to play in as there is an old dilapidated slide and a lot of rubble lying around. The BBQ and patio area are not usable.
We took photos of the worst areas but they don't portray our unhappiness and disappointment. This is an unloved, neglected house not a holiday home.
We are so disappointed that we rented a property that is so neglected and we feel that we have been ripped off. This house is not worth over £600 for 3 nights (we stayed 2) and ideally we would like our money back.
- Mrs Loveridge, June 2019