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"I have given you the marks on which we stopped in you know all about 10 Horizon ..."
I have given you the marks on which we stopped in you know all about 10 Horizon view you could not have done anything more for us we was very happy so from Daniel Marie and Nellie
Reviewed by Daniel5.0★Sep 2024
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"What a lovely week we had."
Patio and hot tub are completely private. Grounds are beautifully landscaped and very quiet and peaceful. Lodge was comfortable and homely and the view from the lodge was amazing.
Had a great time and would love to come back.
I am so happy to hear that you had a lovely peaceful and relaxing week with us Frances and enjoyed your stay at 10 Horizon View. The views are wonderful aren't they?! We can't wait to see you again, hopefully very soon.
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Frances5.0★Jun 2024
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"This is our 3rd stay at southern halt but the first time at 10horizon view, we loved it lovely view and great decking area only thing was hot tub a little cozy for 4 but was lovely and we took turns as 2 couples, would recommend to anyone really peaceful."
Thank you so much for leaving us your feedback Susan, I am really happy to hear how much you enjoyed your third stay with us! Hopefully you will be back for another visit very soon!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Susan5.0★May 2024
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"We loved our stay!"
The lodge was perfect for our needs we were a group of two couples and we were able to take our dogs which was great. Layout worked so well and the hot tub was so lovely, it was perfectly placed to take in the views. The lodge had everything we needed and we have 0 criticisms. Would 100% recommend
Thank you so much for your recommendation Gina, I am absolutely delighted that you loved your stay with us at 10 Horizon View. Southern Halt is perfectly situated for exploring with your dogs and the views are stunning. Hopefully you will all be back to stay with us again in the very near future!
Sally, Guest Services, Southern Halt
Property Owner
Reviewed by Gina5.0★May 2024
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"The lodge was beautiful the views were beautiful, unfortunately the hot tub was ..."
The lodge was beautiful the views were beautiful, unfortunately the hot tub was not in a good condition the filter kept coming loose when you turned tge hets to try a get more bubbles they unscrewed and did fell off there was no power and in my opinion this needs updating
Thank you so much for your feedback Robert and for letting us know about your issues with the hot tub, I have been in contact with the hot tub team to ensure that these problems do not reoccur. I am glad that you loved the rest of your lodge and the beautiful grounds in which it stands and hopefully you will come back to stay with us again, despite your experiences this time.
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Robert4.4★May 2024
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"Fabulous, clean and comfortable."
Hot tub not most powerful but held its temperature and checked by maintenance regularly. Would stay again.
Thank you for leaving us your wonderful feedback Victoria, I am so happy that you enjoyed your stay and hope you will return to see us again very soon!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Victoria5.0★Mar 2024
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"Fantastic stay."
Lodge was lovely and clean. Would absolutely come back.
Thank you for your amazing comments Clare, I am delighted you had such an amazing time with us at 10 Horizon View. Can't wait to see you back again to stay!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Clare5.0★Mar 2024
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"We had a lovely stay."
Very quiet with lovely views. My daughter and son-in-law also enjoyed the hot tub. They did comment about the decking especially around the hot tub being in need of replacing as they felt it was not as strong as it should be (obviously due to its age)
Would not hesitate in recommending Souther Halt. The site was so well kept and not a piece of litter anywhere. We all enjoyed our lodge very bright and spacious.
Thank you for your wonderful feedback Jenny, I am really glad to hear how much you enjoyed your stay with us at 10 Horizon View. Thank you for letting us know your thoughts on the decking at this lodge, we have already booked contractors to replace the decking, so if you come back to see us again, it will look and feel very different! So hurry back!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Jenny5.0★Sep 2023
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"We have stayed in lodges over britain this is by far the most private clean outstanding views we have ever had the pleasure of staying in."
The girls in the office are so polite helpful i will advice anyone looking for a quuet peaceful holiday this is your site thank you all involved 100 per cent recommended we have already booked again for next April can't tell you how much we enjoyed the stay thank you
I am absolutely delighted to read your amazing feedback Hazel, thank you so, so much for taking the time to share your experience at 10 Horizon View with us. I can't wait to meet you when you come back to stay with us next year!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Hazel5.0★Sep 2023
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"The lodge was well equipped and comfortable."
The view from the lodge was absolutely amazing. The only downside was the facility and maintenance of the decking and hot tub. The decking needs urgent repair/replacing especially around the hot tub as this is sinking. There is a lamp buy the patio doors which needs to be removed as this is dangerous and could cause a fire due to the lights getting which could get far too hot as it was noticed some burnt marks on the blind behind the lamp. The experience on the whole was fantastic and very relaxing and would definitely be coming back again and would recommend to my very large family to come over from abroad.
Thank you so much for leaving us your thoughts and your experiences of your stay at 10 Horizon View, Yvonne, we really do appreciate your time. I am so sorry that the decking is looking a little tired in places, the owner has booked works in for September, so I apologise that this was not completed before your stay. Thank you for letting me know about the lamp in the living area, this issue has now been rectified. I am so happy that you enjoyed your time with us and that you will be returning to see us again, hopefully with members of your family.
Sally, Guest Service, Charteroak
Property Owner
Reviewed by Yvonne4.4★Aug 2023
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"Lovely cottage in a nice area."
Clean and well looked after.
Thank you so much for leaving us your thoughts Darren. I am delighted to hear that you had a lovely stay at 10 Horizon View and enjoyed the lodge and the surroundings. We look forward to welcoming you back to stay in the future.
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Darren4.7★Jul 2023
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"Hi we have stayed at this property before, we travel regularly to Cornwall my mams hometown she is now 83 and actually lived on Havett Rd in the 40/50’s as a farm."
I had 3 lodges for my family 8,10 and 11. They were particularly clean and the decking dangerous for the little ones. There was a leak in the bathroom at 11 which looks like it had bern leaking for a long time by the colour of the wooden floor. We stay the same week every year not sure about next year now very disappointed.
Reviewed by Angela2.5★May 2023
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"The lodge needs updating and decorating as it happened to have all the same things wrong as when we stayed there last year the decking is rotting and the heating system needs changing as no one can work it just a bad experience."
Thank you for your feedback Kevin. I would remind you that when you raised the issue with regard to problems operating the heating thermostat, we sent somebody around to the lodge who quickly sorted out the issue. You assured us in subsequent conversations that the issue had been resolved to your satisfaction and that it was not a problem. As regards the decking, we know it is no longer looking its best and we are looking to update it as soon as we can get the contractors on site. During your stay you also mentioned to our staff that the lodge was lovely and that you were enjoying your holiday, although you have failed to mention this in your review.
We look forward to seeing you again in the future.
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Kevin2.2★May 2023
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"We had a wonderful stay at this property in April 2023, a real home from home with quality comfortable furnishings."
Will surely come again and recommend to others wishing to have a break on Cornwall
I am delighted to hear how much you enjoyed your stay with us at 10 Horizon View, Alan and that you appreciated how beautiful the lodge is. I can't wait to welcome you back to visit us again very soon.
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Alan5.0★Apr 2023
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"We had a great holiday."
Lodge was perfect.
Perfect area for reaching lots of attractions.
Thank you for your lovely feedback Jackie, I am so happy to hear you enjoyed your time with us at 10 Horizon View. We really do appreciate you taking the time to leave us your thoughts and hope you will hurry back to see us again soon.
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Jackie5.0★Mar 2023
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"Property sadly not what it was ."
In need of a great deal of TLC to bring it up to the standard it once was .A pity as the location is wonderful We wont be staying there again
Thank you for leaving us feedback following your stay with us, I am very sorry to hear that the lodge did not live up to your expectations. We are working very hard at improving processes and maintenance works which are carried out on our resorts and are constantly striving to improve where we can. I do hope that we will be able to welcome you back in the future, should you decide to return and stay with us.
Sally, Guest Services, Charteroak
Property Owner
Reviewed by David2.8★Dec 2022
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"We really enjoyed our stay and loved the cottage."
It was beautiful ! Same for the location and hot tub, very clean and tidy. I would definitely recommend and we can’t wait to come back !
Thank you
Thank you so much for your lovely feedback Alisha, we really appreciate it!
I am so happy to hear you had a wonderful stay at 10 Horizon View and loved the lodge.
We really like the location of Southern Halt, with it's stunning views, so I'm delighted that you loved it too and were able to make full use of the hot tub.
Can't wait to welcome you back for another visit!
Sally
Guest Services, Charteroak
Property Owner
Reviewed by Alisha5.0★Dec 2022
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"We all enjoyed our holiday at 10 Horizon View and will be coming back!"
The lodge was really comfortable, clean and the kitchen was well-equipped for if we wanted to stay in and cook a meal. The views were amazing through both the huge windows and from the gorgeous hot tub.
We had read a review about the jets not working in thd hot tub, but quickly worked out that they are all individually able to be turned up or down by turning them, which was perfect when the kids wanted to be in with us!
I also rate my stays based on the water pressure in the showers, and this was fab, so me and my hair were happy :-)
Thank you for letting us stay, we all loved every minute!
Thank you for the wonderful feedback, so good to hear that you loved every minute and we hope to see you again in the future
Property Owner
Reviewed by Jennifer5.0★Oct 2022
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"Superb property, superb surroundings and superb holiday."
Always loved our stays at the charteroak properties. Will definitely be back in the Spring!!
SherrieOct 2022
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"Lovely property and perfect layout and very comfortable."
The site is quiet and seculed and every lodge very private. So perfect for a relaxing getaway. However, looking a bit tired in places and shower head and screen/curtain in need of a deep clean or replacing. Would be nice if TV in lounge was a smart TV like the bedroom ones. Would of been nice if a notice was on the general notice board that restaurant at Stonerush closed for a bit, before driving there. But overall would recommend. (Side note we enjoyed so much considerrd ooking into the feasibility of buying one, but phone number listed was for security...went to stonerush hoping to see someone at the Old mill reception/restaurant no-one around and all locked up)
Mrs Kim SuggSep 2022
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"Lovely location and lodge was great"
Mr Kevin MorrisSep 2022
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"A very comfortable holiday lodge with lovely views."
We were very pleased with it.
Mrs Julie GreavesAug 2022
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"Property very good, but needed a step at entrance and patio to help the less agile."
TV remote control on/off button not working despite help from staff. Only way to on/off was to use plug behind TV. Also reception not good.
DeidreJul 2022
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"We Arrived a bit early and the cleaners were still there, so we sat and admired the view, which is stunning."
When in we soon made ourselves at home. Very well cleaned to a very high standard. Had a wonderful time and will definitely be booking again for next year, although probably a little bit further down, we found that you had to drive for at least an hour to find some really nice beaches for us all and the dog who had a great time, who couldn't wait each morning to say hello to the person who checks the hot tub, which was used a lot by us all. Lovely Lodge although like i said very quite. Liskeard not the best of towns, most takeaways deliver but either not nice food or just very expensive. A couple of things to suggest. Perhaps a small stool in the kitchen so we could reach the top shelves. A clock perhaps . In the visitors information booklet, phone number of local vets in case of emergency.And please could someone fill in the holes in the driveways going to the lodges. Thank you John Winpenny
JohnJun 2022
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