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1 Woodlands

(Ref. 1108186)

Twelveheads near Chacewater, Cornwall Show on map


Sykes rating

  • 4 Guests

  • 2 Bedrooms

  • 1 Bathroom

  • Pets Yes


  • Hot tub
  • Off road parking
  • Garden / Patio
  • Cot available
  • Highchair available
  • Washing machine
  • Dishwasher
  • Broadband / WiFi

Reviews & Ratings

Accuracy of the listing
Facilities and Maintenance
  • All reviews
  • good (5)
  • hot (5)
  • day (4)
  • clean (4)
  • property (4)
  • lovely (4)

5 Customer Reviews

  • "A lovely property tucked away at the edge of a hamlet along a track."

    If you want rural then this is great with a few minutes drive to Truro. A great base to go see a variety of touristy places. After a day of sightseeing we jumped into the hot hub and enjoyed the peace and quiet, watching the stars. A great place to relax. With good wifi and sky sports and sky cinema it was lovely just to chill for the day when the British weather wasn’t good in mid October. The cafe Bon Appetite in the hamlet was popular with the kids and is a cyclists pit stop for some lovely food.

    Reviewed by Victoria5.0Oct 2023

  • "The property was not clearly signposted, this needs to be addressed."

    The cottage itself is lovely and the positive points are... towels and bedding were clean and the hot tub fantastic, albeit there were no instructions and was just trial and error to get it to work as the control panel was stuck in german mode. However, we were very disappointed on entering the property as it was unclean. Dried on food in the oven, around the bin and on the place mats, something undesirable stuck on the work surfaces. Drink stain on the wall in the lounge, dust on surfaces, dirty carpets, food left in freezer. Outside area the grass had been replaced with stone, lots of weeds, shed and outside kitchen had lots of cobwebs, just needed a good brush round, weeding and tidying. If this property is to be 'cleaned' to this standard in between guests, it will very very quickly become unpleasant, which is a shame. As it currently stands, I would not recommend this cottage based on its uncleanliness.

    Thank you for completing your feedback. We are in the process of providing a sign for the property. We are sorry that you encountered some cleanliness issues during your stay. Had we been made aware of the issues at the time we would have done all we could to rectify things during your stay. The patio has been pressure washed and the outside area has been weeded and tidied. Property Owner

    Reviewed by Ian2.2Aug 2023

  • "We were over the moon on driving up and entering the drive and garden which looked lovely and it was a beautiful sunny day."

    On entering the property tho we were gutted arrival although we were 20 minutes early. On walking in the place smelt terrible of bleach so at least it was clean but then an overwhelming dog smell which we have since found out is the hoover so it needs cleaning desperately. The windows were smeared inside and needed cleaning, dead flys around most windows, greasy finger prints on kitchen doors the outside kitchen had cobwebs everywhere which in our eyes as a major plus point of the property having outside entertainment space should be clean and issuable upon arrive without having to deep clean. We raised this with the chap who came to sort the hot tub but it was left. Over all we have had a lovely holiday and it’s a beautiful home but to have to clean on arrival we were upset. There also isn’t any instructions for anything, hot tub or how to turn on the outside kitchen area lights which we worked out but a simple note to inform guests would be good. The outside area lights kept tripping off and we reported it immediately but we could use the bbQ area the entire holiday it was rubbish trying to cook in darkness was impossible so we missed out on the ambient lighting for our nights there which has ruined it having 2 kids that were sleeping and we wanted to use the out door area to chill out rather than go out.. the beds were comfy as anything bedding brilliant. Over all we are massively disappointed as the main reason we booked this was the outside space. We found a draw with a few leaflets in to tell us a few bits in the area but we feel a welcome pack would be a great idea at this point for the money I’m not sure we will return but it was ok

    Thank you for taking the time to complete your feedback. We are sorry that you encountered some issues during your stay, all issues have now been addressed. Had you made us aware of the cleanliness issues on arrival we would have done all we could to rectify things for you. An information folder will now be provided. Property Owner

    Reviewed by Victoria3.4Jul 2023

  • "Firstly I will start with the good points."

    A delightful Cottage in a very quiet hamlet an easy drive from local towns and the coast. The garden is beautiful and the hot tub was incredible. We enjoyed spending every evening in it. The lounge is a really cosy room and despite it being a wet and cold week in March, we were lovely and warm. When we arrived we quickly discovered that the cottage had not been properly cleaned. The bathroom was clean but the kitchen work surfaces were dirty, carpets were dirty and we found a large spoon in a kitchen drawer covered in dried food. In the freezer was an ice tray with bits of dried food in it and the freezer drawers needed a good clean. After a thorough hoover and clean up, we tried to contact the owners but sadly there is no phone reception there. It was only on day 2 when I spoke to a neighbour that through him we were able to contact the owners as we had a problem with a kitchen tap which was quickly rectified. He was also very apologetic about the lack of cleanliness. Despite this, we really enjoyed our stay and would certainly return. One suggestion, the kitchen needs a potato peeler and jug. We cooked dinner one night and had to make gravy in the teapot!

    Thank you for your feedback. All points raised have since been remedied. Property Owner

    Reviewed by Jackie3.8Mar 2023

  • "Fruit like type flies – When arriving at the property, we found about 300-500 flies on the window sill in the dining room, this is not something you want to see when arriving on holiday and also should not be your first action to look for a hoover and clean up, I was really disappointed with this and no matter how many times you cleaned them up they would be back 3 or 4 hours later, we also found flies in the bedrooms and lounge but it made the dining room not usable due to the smell and the fact flies would drop in your dinner."

    It’s really disgusting, and it set a bad precedent or the rest of our stay at 1 Woodlands. Hot Tub – After the first two nights of using the hot tub we noticed the smell was really bad and this indicated it needed chlorine, our request was ignored by Sykes to get someone to add chlorine which prompted me to go out and buy testing strips and chlorine myself, this came up to 20 pounds and I expect to be refunded for this, the first test strip indicated no chlorine was present in the hot tub, this meant the hot tub was not treated properly and indicates poor quality. After 3 days we noticed red spots on my partner and my daughter, and this is the result of bad water quality in the hot tub. It’s unacceptable not to properly treat a hot tub which gets used by a lot of different people. I am so angry at this. The hot tub was one of the main reasons we picked 1 Woodlands and it became unusable after 2 nights whilst I balanced the Ph levels. Bromine Capsule was dirty and empty too. Garden – The grass in the garden was fenced off and we wasn’t told about this, we have an autistic child, and we could not allow him to play in the garden due to the massive poles and netting, this was disappointing. The bar has a lot of mould on it and is generally dirty, it’s not usable in this form and was a massive eyesore. No instructions in the house – There was no instructions in the house left to how to use the appliances or anything, so we had to learn everything by ourselves, this was a issue because we could never get the hot water to work properly and the water was either cold or luke warm, this was really frustrating and annoying. All we got in the form of paperwork was a contents list and hot tub rules, completely pointless. Internet – Internet kept dropping out which I understand we are in the middle of nowhere but at least state it in the advert when booking the property, so at least we are prepared for bad internet. Outside house – This was locked when advertised as usable in the booking ad, so we could not store anything in there. There was also a work van that kept coming onto the property to drop stuff off in the outside house and blocking our way. Just why? It’s frustrating, the road was hard to manage let alone a van coming onto every day to drop stuff off and making it really annoying for me to get pass him. Black mould in dining room – Don’t really need to explain this one, no one can eat when black mould sits a couple of feet away from your plate Conclusion – Whilst our actual holiday was good, the property was a massive let down. The property Is beautiful and stunning but its poorly managed and its sad to see. Therefore, I am asking for a 100 percent refund plus £20 back for the chlorine and testing strips (left at house) If this request is not approved, I’ll be seeking third party help and bank claims. I came to this decision after being ignored by Sykes and it is impacting on our holiday. The pictures on the booking page are completely different and its false advertising, line up my pictures with the booking pictures…. I also found small drops of which looks like blood on the pillows, I understand not everything is perfect but sometimes enough is enough. This house needs to be taken off Sykes and cleaned up a bit with the managing of the property being better, we left on the Thursday due to these issues and many more. Regards Chris Moore

    Reviewed by Chris1.3Feb 2023

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This property is part of the Cornish Cottage Holidays collection.
Over 500 carefully selected and perfectly located Cornwall and Devon properties, helping you create your perfect holiday.


  • Two bedrooms: 1 x king-size and single and truckle, 1 x king-size
  • Ground-floor bathroom with roll-top bath, walk-in shower, basin, heated towel rail and WC
  • Kitchen
  • Utility
  • Dining room
  • Sitting room
  • Electric central heating
  • Electric oven and hob, microwave, 2 x fridge, freezer, dishwasher, washing machine, tumble dryer
  • 2 x Smart TV, WiFi
  • Fuel and power inc. In rent
  • Bed linen and towels inc. In rent
  • Travel cot and highchair available
  • Off-road parking for 3 cars
  • Enclosed garden patio with furniture, hot tub, external food preparation area with sink, fridge and barbecue
  • Secure storage for bikes and surfboards
  • Two well-behaved pets welcome
  • Sorry, no smoking
  • Shop and pub 2 miles

The property

Chacewater 1.6 miles.

This beautiful, semi-detached cottage sits in the hamlet of Twelveheads, in the heart of Cornwall.

Superbly presented and well-equipped throughout, 1 Woodlands is a first-class base for families and friends looking to explore the wonders of Cornwall.

Upon arrival, park up in the off-road parking spaces before unloading your luggage into your new home from home.

Step into the kitchen, where the house chef can dust off those cooking books and get to work amongst the appliances, including an electric oven and hob, microwave, fridge and dishwasher.

Continue through to the dining room, a lovely space for hosting family meal times, complete with a wall-mounted Smart TV so you can catch up on the news during a feast.

As you look to unwind, the attractive lounge awaits, furnished with chic sofas and an armchair, here you can catch up with the group after a long day.

The bedrooms at this Cornish home are situated upstairs, offering a king-size with single and truckle bed and a standard king-size, each presented with neutral tones and furnishings.

The bathroom can be found downstairs, offering a luxurious roll-top bath and separate walk-in shower cubicle, presented with a contemporary finish.

For your convenience, there is also a utility room with freezer, washing machine and tumble dryer, so you can easily pop your clothes on a spin.

One of the striking points of this property is the fabulous, enclosed garden patio; take advantage of the outdoor kitchen with running water, barbecue and fridge, relax upon the outdoor sofa set or take a dip in the hot tub, all of which affords superb privacy.

A short drive will bring you to the village of Chacewater, home to The Old Market where you can pick up a selection of fine cheese, meats and vegetables for home-cooking or stop off for a tasty pub lunch in The Kings Head.

Venture to the fishing port of Portreath, home to a variety of attractions, including Cornwall Gold and Tolgus Mill, Feadon Wildlife and Education Centre, and Axe Heads Cornwall – Axe Throwing.

While in the area, be sure to the ancient city of Truro and discover the magnificent Truro Cathedral, as well as Victoria Gardens and the Royal Cornwall Museum.

Alternatively, head in the other direction and take in the delights of St Ives, boasting many attractions including the Tate St Ives, the Barbara Hepworth Museum and Sculpture Garden, and of course, the picturesque St Ives Harbour.

Enjoying a central position in Cornwall and offering exceptional facilities, 1 Woodlands has everything for a memorable holiday, any time of year.

Note: This property has a Good Housekeeping bond of £100.

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About the location


Redruth 4.8 miles; Truro 5.2 miles; Portreath 6.8 miles; Falmouth 11 miles.

The Cornish village of Chacewater is situated just five miles from Truro, between Truro and Redruth in Cornwall. The village lies in the centre of what once was a great mining district, producing more copper and tin than anywhere else in the world. The village and sandy beach of Portreath are a short drive away and from Chacewater, both the north and south coastlines of Cornwall can be explored, with their unspoilt beaches and rugged coastal walking trails stretching for miles, ideal for walkers, bathers and surfers. Truro is Cornwall’s only city and has a magnificent cathedral, the Royal Cornwall Museum and the theatre and concert venue, the Hall for Cornwall, as well as a number of shops, pubs and restaurants. In Falmouth you will find the third largest natural harbour in the world, where you can take boat trips up the Carrick Roads, safe beaches, the National Maritime Museum and Pendennis Castle, which was built by Henry VIII and is the town’s most popular attraction. Fans of classic cars will enjoy a visit to Perranwell Station where you can hire a Morgan car for the day. Nearby, in the Bissoe Valley, is Bissoe Bike Hire. Hire a bike for the day and enjoy the sights of the old mining works and beautiful wooded valleys as you cycle coast to coast from Portreath to Devoran, or just enjoy a snack in the café. Visit The Lost Gardens of Heligan, the National Trust owned Trelissick and Glendurgan Gardens, as well as the 26-acre sub-tropical garden of Trebah and the Eden Project, all of which can be reached easily in the car. A short trip on the King Harry Ferry will take you to the beautiful Roseland Peninsula, which is well worth a visit. Chacewater is the perfect Cornish holiday base, with something to please everyone within easy driving distance.

This property offers the following short breaks:

  • Winter
  • Off-season
  • Last minute
  • Christmas