Tinners

6 Customer Reviews

• "I am sorry to say but walking into a very cold and musty smelling accommodation did not start the week off well."

  We have used sykes cottages for years and have gone away at this time of year many times and at no time have we walked into somewhere so cold and smelling so musty. It had not been properly cleaned the rug in the lounge was covered in dog hair which I tried to hover but the hover didn't work properly and smelt disgusting. The ventilation in the ensuit needs to be looked at as every day we had a pool of water on the floor and when I wiped it up the tissue was dirty so the floor had obviously not been cleaned properly and we had left the window open to increase the ventilation. We had a lovely time but are very disappointed with the accommodation for the cleanest and dampness if you are going to let the property in the colder months this needs to be taken into consideration and the property should be completely aired before guest arrived

  I'm sorry you didn't find the cottage to the required standard. With heating costs so high we have to turn the thermostat down when the property is not occupied for extended periods. Nonetheless it should not have been less than 15C and warms quickly when the heating is brought on. I will look into why it was so cold. With regard to the dog hair I will take this up with our cleaner as that should not have been the case. I do agree the vacuum (Which recommended for pet hair) with the house is not as effective as I'd have liked. The shower issue is not ventilation but due to the shower screen being a bit too short to retain the water. I accept one has to shower carefully to stop it pooling outside but we will need to add an extension to the shower glass to prevent this. Property Owner

  Reviewed by Linda2.2★Mar 2024

• "Lovely cottage in a great area."

  Just a little whim leave information on where to leave rubbish.we bagged it up but left it in kitchen as we couldn't find bin or any information on where to leave it.thanks

  There is some confusion with regard rubbish which we need to clarify. Collection day is Tuesday and alternate general (includes food at the moment) and recycled. If guests can pop stuff out the front door for Tuesday then great but the changeover is Saturday and the cleaner prefers all rubbish to be black bagged and she takes the lot away. Guests can also do this. I will try to put some unequivocal instructions in the cottage when we are next down. Property Owner

  Reviewed by Andrew4.7★Oct 2023

• "Sadly not a happy stay."

  The possitive is comfy beds, heating, hot water, a great shower and clean bathrooms. Comfy settees. There is no welcome at all. A cheap dirty black folder, when you find it, has a few instructions. It is not surprising there is no visitors book. The fridge looks as if it came off a dump with a foul smell to match. This is not the cleaners fault as they certainly did their job. 2 cereal bowls of which one had a dirty crack. The road is lethal, if you fall out the door you are dead and the steps at the back are so high and slippy even my husband refused to use them and we never attempted the steps to the seating area, sadly the wind did some damage up there. No instructions on removal of refuse and one look out the back door we decided to carefully bag up and leave for the cleaners. We use these cottages as a place to eat breakfast and go and we always hope there is a local place to eat. There are no pubs in a walking distance that do food sadly this "Village" has nothing to offer. It has a lovely bridge! Thank you Weatherspoons! We nearly left after 3 days but stuck it out as we were visiting family who offered to take us in. If you like tribal art meets shabby chic, paint splatters and general grubbiness and lack of love then enjoy ....we personally were so dissapointed we took photos as we thought people might think we were exagerating. Cottages arent perfect and you expect a rougher look or quirky..please keep footwear on and be careful of the stone stairs as they are very high steps.Sorry we are sad to leave such negative feedback but we will never stay here again.

  I’m sorry you didn’t enjoy your stay and will not be staying again but I need to respond to a few points for the benefit of other potential guests. Several of your points refer to smells, cracked bowls and dirt yet you say the cleaners have done their job. I will check these points with them as that is not acceptable. There should be at least 4 cereal bowls, even if one has been cracked. They are also supposed to put out some welcome supplies and some firewood (although not in summer when you were there) We don’t have a visitors book as I find very little of real interest gets written in them, and we would not get timely feedback as we’d need to visit ourselves to read it, so we rely upon the Sykes website, as you have utilised. I agree the fridge has some paint chips on the outside but it works and the inside is in good condition. I keep it because I think it’s more environmentally sustainable to do so, but will review when we are next down. I will also review the refuse instructions. There should have been a council leaflet that itemises all the recycling modes and collection dates. This might need to be included in the folder instead, for safe keeping. I have personally checked with The Rising Sun (0.4miles) and they do have a regular evening menu and do lunch in the summer months. The landlady also advised me that the community cafe in the road behind the cottage remains open. The Cornish Inn (0.1miles) is also still trading but Im not sure what they do by way of food. There is also quite a variety of places to eat a short drive away. Sykes are very clear that there are stone steps inside the house and in the back garden as well as steps to the decking. This why we discourage small children. My mobility is not perfect but I manage fine. Sykes are also clear its on a fairly busy road through the village. I agree you need to take care when crossing but the neighbours and ourselves navigate it with little difficulty, and there’s always the back way via commercial street. I’m afraid I don’t understand your point about tribal art. The wall pictures reflect the local nature and mining industry and as for shabby chic the property has been renovated and decorated throughout. Nonetheless we will look out for paint splatters and grubbiness and deal with them where we find them. I would also add that the cottage is priced to reflect the main road position so offers a very affordable option with 2 bathrooms and ample living space for 4 to explore the Tamar valley and Dartmoor as well offering great beaches in under an hours drive. Property Owner

  Reviewed by Christina3.1★Sep 2023

• "The road is very noisy from about 6."

  00am, because the traffic lights are a few yards away it means more revving etc. Not possible to sleep with the windows open due to the noise. The rear deck looks pretty unsafe, and full of splinters as it’s rough sawn wood. The furniture on it is fairly rusty. General cleanliness isn’t great, dog hairs all over the floor ( but description says no pets ?)

  We visited ourselves on the 21st October and found the master bedroom window had been forced and wasn't closing properly. We repaired this and its quieter. However there is quite a lot of through-village traffic, especially during Summer holiday season, so if you like sleeping with the window open I'd suggests opening the en-suite bathroom window instead. You are right about the decking, I have sanded the handrails down as a result. The decking furniture has deteriorated quite quickly and I agree was a bit rusty, we will renovate or replace from next summer but have removed it for the winter. The dog hairs are odd. I spoke to the cleaner and was assured there had been no dogs in the house since it was deep cleaned, and it is thoroughly cleaned after every stay. I cannot really shed any light without evidence Im afraid. Property Owner

  Reviewed by Tony2.2★Sep 2023

• "We enjoyed our stay at Tinners very much and had everything to hand for our stay apart from the fact we were unable to find a hair dryer; we loved the granite construction, wooden beams and Granite staircase to the upper floor, which some people may find a little difficult to use with poor mobility."

  Although we were a bit worried about the traffic noise being right on the main road was not bad at all, and quite right down in the evenings. Accessing the village via the back door was best, and there is a reasonably priced food shop for day-to-day items with a good-sized coop and garage about a mile up the road. Some care was required when exiting the property roadside and parking space at busy times, but on the whole, was not too bad. We would be very happy to return again!

  Thank you for your positive comments, as owners we agree the road is not as intrusive as you'd think and there's always the back door straight to the village. The price reflects its situation. Next time we come down we'll bring a hair dryer. They are not expensive so we can easily supply one. Property Owner

  Reviewed by Geoffrey4.4★Jul 2023

• "Really enjoyed our stay at this lovely cottage and would return again."

  Thanks

  Thank you. Property Owner

  Reviewed by Natalie5.0★Jul 2023

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