Bodmin Country House

10 Customer Reviews

• "Really enjoyed it, a couple of maintenance issue but sorted out within a very short space of time."

  A big thank you to all team especially Natasha she was very accommodating, friendly and professional in dealing with any issues when required.

  Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed your stay at the Country House. We apologise for the maintenance issues you encountered but are glad they were resolved promptly. Natasha and the entire team appreciate your recognition of their efforts to ensure your stay was comfortable. We look forward to welcoming you back in the future! Property Owner

  Reviewed by Ns4.7★May 2024

• "It is a great house with large rooms and plenty of space but annoyingly you have to go through a bedroom to access the conservatory, which would be a really good second reception room downstairs."

  The hot tub was well used throughout the week. If you are s gym goer the on-site gym is very good and swimming pool looks like it will be lovely, but this was not open. The location is amazing for reaching the south and north coast beaches - 20 minutes south snd between 25 - 30 minutes north. Bodmin is 10 minutes away snd full of supermarket options. The maintenance team had to fix a sofa leg, bedroom blinds, chair and unopenable door on day two, but they responded quickly. The kitchen needs some more baking dishes for the oven or at-least a wider selection.

  Reviewed by Andrew4.1★Feb 2024

• "The house its self is fantastic, In need of some minor updates and TLC."

  The table is broken and doesn't sit 14 as per picture. Extending table doesn't extend as its broken so if like us you all wanted to sit at the table you couldn't. One of the three sofa's the legs were broken so again you couldn't use it. Shower broken in one of the bedrooms, which was not a major issue as there are enough other showers. Drain outside the front door was blocked again not a major issue as we could access from the other end of the building was just a pain as you had to go up and down the stairs and landing. When we booked, we did so on the understanding we could use the onsite pool and facilities these were all closed which was a disappointment for the children and I feel we should have been made aware so as to avoid disappointment on arrival.

  Thank you for your detailed feedback. We're glad to hear you found the house fantastic, but we sincerely apologise for the issues you encountered during your stay. We understand how the broken table, sofa, and shower, as well as the blocked drain, impacted your experience. I'm pleased to inform you that all these issues have since been resolved. Regarding the closure of the onsite pool and facilities, we regret the disappointment it caused. We strive to keep our guests informed and will ensure better communication about such matters in the future. Your feedback is invaluable in helping us improve, and we hope to welcome you back for a more seamless stay. Thank you for your understanding and for bringing these matters to our attention. Property Owner

  Reviewed by David3.4★Dec 2023

• "The house was very spacious and well-equipped and we really did enjoy our stay."

  The staff were friendly and helpful and responded quickly to the problems we had with the heating, hot tub and hot water. We felt the house needed some improvements though, such as more and better lighting, some new windows (fittings loose and unworkable due to rot) and an unattached wall fitting which was potentially dangerous. An instruction/welcome booklet would have been useful. Potentially this could be a fantastic place.

  Thank you for your thoughtful review. We're pleased to hear that you enjoyed your stay and found our staff to be friendly and responsive. We appreciate your feedback regarding the needed improvements, including better lighting, new windows, and the wall fitting. Please be assured that we are addressing these issues to enhance our guests' experience. Your comments help us in our efforts to continue to make the Country House a fantastic place to stay. We hope to have the pleasure of welcoming you back in the future. Property Owner

  Reviewed by Chris4.4★Sep 2023

• "The house is amazing just a few little things that would be nice, serving dishes there are not enough."

  Shame dishwasher didn’t work as there was alot of dishes to clean. Recycling could be better you separate in the kitchen but then throw all in one bin outside. Wi-Fi is terrible and with only ten people allowed this was a problem as the house sleeps 14. Sorry a few negatives but on the whole the house was great.

  Thank you for taking the time to provide us with your feedback. Please be assured that we take all of our guests feedback on board to ensure improvement where required. We are pleased to hear you had a great stay and hope to welcome you again in the future. Property Owner

  Reviewed by Sarah5.0★Jul 2023

• "Property need a deep clean."

  .I.e behind curtains windows inside and outside.

  Thank you for your feedback. Property Owner

  Reviewed by Jillian4.4★Jun 2023

• "Overall OK but overshadowed by no Internet as publishedand inherent hot water fluctuations."

  Daily phone calls to agent ensuing in nothing being resolved a d holiday ruined with nothing but permanent stress. Hopeless Sykes achieved absolutely nothing a d feel totally etc down and exhausted with the effort of trying to make the best of a bad week

  Thank you for your feedback. We're truly sorry to hear about the issues you experienced during your stay. We apologise for the inconvenience caused by the lack of internet and hot water fluctuations. We understand how frustrating this must have been and regret that these problems overshadowed your holiday. Please be assured we have now resolved the issues you experienced while staying with us and are committed to ensuring a more enjoyable and stress-free stay for all our future guests. Property Owner

  Reviewed by Maxwell2.2★Jun 2023

• "Lovely break with the family - massive house well equipped x would love to stay again"

  We are pleased to hear you had a great stay at Bodmin Holiday Park in our Country House. We hope to see you again soon! Property Owner

  Reviewed by Marion5.0★May 2023

• "No WiFi meant unable to work or Watch football or find childrens entertainment."

  House is very well equipped and comfortable

  Your feedback has been taken on board. Thank you for taking the time to let us know. Property Owner

  Reviewed by Susan3.4★May 2023

• "Inside the house was so comfortable and clean Outside could do with some updating and the day we left we noticed the jacuzzi was emptied onto the grass which resulted in a soggy lawn !"

  ! As there are 2 dishwashers would it not be better to supply some dishwasher tablets/liquid instead of washing up liquid !!!

  Thank you for your feedback. We appreciate your comments regarding the outdoor area and will look into making the necessary updates. Your suggestion about providing dishwasher tablets instead of washing-up liquid is valuable, and we will consider this for future stays. We're delighted to hear that you found the inside of the house comfortable and clean and hope to welcome you back in the future. Property Owner

  Reviewed by Sarah4.7★Apr 2023

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