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"The two dead plants at the front door were not a very good welcome."
We wondered when the owners last visited their property or indeed when the property was last inspected by Sykes.
The lower lock on the front door requires attention. It seems to be malfunctioning.
The worn and dirty cream carpet on the stairs and in the two bedrooms was a poor colour chose. Its condition was an eyesore and a distraction and not at all an asset.
The cold tap in the kitchen was stiff and difficult to turn on and off. In contrast the cold tap in the bathroom constantly ran or dripped unless turned off firmly.
The small freezer in the kitchen was full of ice in desperate need of defrosting. The kitchen was small and cluttered with hardly any useful work surface to prepare food or serve food. There were too many (unnecessary) items in the kitchen cupboards and drawers and crucially little space to store groceries.
The left hand side of the French doors has dropped and requires maintenance. It could only be closed with great difficulty by lifting it back into place. The downstairs toilet door was difficult to open and close. Again it requires some basic maintenance.
Parking was difficult as other guests randomly parked in our designated space. The designated space was located some distance from the cottage.
On the plus side. The mattresses / beds were comfortable. The shower was excellent. The general grounds at Pendra Loweth were well maintained, but the actual garden at the cottage needed some attention. However the outlook over the lawn and woodland was excellent.
Following the reinstatement of Morton Cottage recently we would like to address the points raised in your feedback after your visit in July. We were very sorry to hear of the issues you raise which as you will see are in stark contrast to the many other positive reviews we've received for the property. You will be pleased to hear that the house is closed off for the winter whilst the owners go through the property to maintain and upgrade following a very busy season. To confirm, the pots at the front door were taken away and replanted, the general maintenance of the grounds, including the garden outside the property is part of Pendra Loweth’s remit. All of the doors and windows were replaced before the beginning of the season in accordance with the current fire regulations. The fire risk assessment was carried out by Black Rook who passed the house as safe. Exit doors would have featured large in their assessment, however these have been checked by the owner as a matter of urgency and they have reported back that they have been unable to find any issues with the patio doors and the lower lock on the front door has also been checked and found to be working perfectly. There is no freezer at the property but there is a small freezer compartment in the fridge which may not be defrosted between each guest but IS defrosted regularly, had you let us know it was frozen during your stay we could have asked our housekeeper to attend and rectify this for you. The owners visit at least once a month, and check that kitchen cupboards and drawers are tidy and saucepans, crockery etc are back in the appropriate places. This leaves two cupboards for guests to use for food storage. The vast majority of guests comment on how exceptionally well equipped the cottage is. The taps will be checked as a matter of routine however no-one else has complained about a problem with taps. The owners are aware that the carpet in the property is due for replacement and this is being addressed. You will appreciate that the parking of other guests is beyond our control, however allocated parking is available and had you raised the parking issue with us we would have been able to try and resolve this for you. The owner takes their letting of Morton Cottage very seriously and pride themselves on giving good holiday experiences, this is reflected in the feedback we have received and we have every confidence this will continue to be the case moving forward.
Property Owner
Reviewed by Jet2.8★Jul 2024
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"This is a very comfortable well equipped house on a beautifully landscaped holiday park."
In a very peaceful location convenient for exploring the surrounding area.
Reviewed by Beverley5.0★Jun 2024
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"Fantastic stay!"
Reviewed by Connor5.0★May 2024
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"All very good, well equipped and warm."
However the settees are in need of updating as low so difficult to get out of.
Reviewed by Sheila4.7★Feb 2024
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"Had a truly fantastic stay at Morton Cottage."
We were lucky to book for 3 weeks for our honeymoon and we couldn't have chosen a nicer place. The cottage was so clean and tidy and was tastefully done. It was well equipped too with everything you would need for your stay. We went in early autumn and the holiday site was very peaceful and quiet, in fact i never saw anyone else in the communal garden area the whole time! The cottage is so close to falmouth and surrounding beaches, which we enjoyed. I would like to big thank you to the owners for letting us stay in their beautiful home. We will certainly return in the future.
Reviewed by Steve5.0★Sep 2023
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"Lovely place and would look to stay again next year."
Reviewed by Thomas4.1★Aug 2023
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"Cottage was very comfortable and well located on a quiet holiday village."
We had a lovely stay and would book again however, I would suggest that more attention is paid by the housekeeper. The amount of spiders and cobwebs that I hoovered up on arrival was crazy, not a problem for some but my daughter is terrified of spiders.
The cottage could also benefit from a little tlc, it is definitely looking a little tired in places but this didn't spoil our enjoyment. Overall a lovely cottage
Dear Guest,
We very sorry that you needed to sweep up spiders when you arrived. Our cleaner is normally very efficient but we have referred your comment to the housekeeper.
As for the cottage looking tired you will understand, I am sure, that the amount of TLC that can be shown in the few hours of a change over is limited, during a very busy season. We do our very best to maintain the property.
We are glad you enjoyed your holiday.
Property Owner
Reviewed by Kate4.4★Aug 2023
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"The cottage was lovely everything you could of needed"
Reviewed by Darren5.0★Jun 2023
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"Lovely cottage with everything we needed."
Thank you
Reviewed by Katie5.0★May 2023
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"The propert was stunning, every possible thing had been thought about to make a fabulous stay, exceptionally well eqipped with real quality, there was even a tube of tooth picks !"
, absolutely 5 star plus.
My son was doing a sailing course at Mylor all week and after stopping for a drink it was a great place to come back to, far exceeded our expectations, thank you.
So very glad you enjoyed your visit!
Property Owner
Reviewed by Peter5.0★Apr 2023
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"What a wonderful house on an amazing site."
The gardens in Pendra loweth are stunning. The small pool and hot tub are clean and warm. There is a gym too. The food in the site bar is very good. The house had everything we needed and more. Will definitely cone back
Reviewed by Tina5.0★Oct 2022
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"This was a lovely well maintained and well equipped holiday cottage."
A very comfortable place to stay and close to Falmouth and it's beaches.
Reviewed by Edward5.0★Oct 2022
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"Morton Cottage is in an absolutely beautiful place in Falmouth."
The wildlife and gardens are a credit to the gardeners. We will certainly be back to this beautiful cottage. Hopefully next year but for 2 weeks! Thankyou so much for letting us stay in your beautiful home. Xxx
Reviewed by Peter5.0★Sep 2022
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"Myself & my family had an amazing time at Morton Cottage it was in a great ..."
Myself & my family had an amazing time at Morton Cottage it was in a great location as we have family who live in Swanpool We hope to return for 2weeks in 2024
Reviewed by Tina5.0★Aug 2022
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"Very comfortable cottage and all we could hear was the bird song."
Somewhat narrow access roads into the holiday village, but very idyllic and secluded place :)
Reviewed by Darren4.4★Jul 2022
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"Mortan cottage was an absolutely brilliant property to say at."
It was literally equipped with everything a home should have. We had a delightful week with no inconvenience caused and would love to visit again in the future.
So very pleased that they enjoyed their stay.
Property Owner
Reviewed by Muhammad5.0★Apr 2022
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"Cottage was very clean and well equipped."
Lovely well maintained resort.
Reviewed by Brian4.1★Sep 2021
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"Having every thought i may have had about our stay, thought of and provided for, before we got there."
It was relaxing and carefree. Thank you!
Reviewed by Lucy5.0★Jul 2021
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"No mobile signal (O2 in the house or area), WIFI very weak which was frustrating as we had no mobile signal so could but use own data for internet."
Listing said short walk to beach which was incorrect it was a good 7-10 minute drive to nearest one. Didn’t know it was narrow road to site!! But…good location point, good facilities and nice house.
Thank you for your feedback. If there is mobile signal at the property, this will be specified and listed in the property features/amenities. Unfortunately we cannot guarantee the strength or speed of the WiFi, but nay issues mentioned during your stay will be dealt with. Our listing states that it the beach is one mile, which is about a 7 minute drive.
Property Owner
Reviewed by Darren3.8★Jul 2021
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"The cottage is starting to look tired and the level of cleanliness that seemed to praised in previous occupants reviews was not up to my partners standards and i say i have to agree."
On the positive the double bed was very comfortable and this ensured a good nights sleep for us both. Please get the decorators in and clean the windows inside and out, not to mention the dust on the top of the picture on the stairs!!! This is the third property i have stayed in at Pendra Loweth and it needs some TLC
Thank you for your feedback. Your comments have been passed on to the housekeeper. The windows however are cleaned every 3 weeks.
Property Owner
Reviewed by Andrew3.4★Jun 2021
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"The sight is in a beautiful setting calm and tranquil and well maintained,the location is ideal for seeing local area and beyond the property is lovely and spotless it has everything you need although a washing machine would be good, it would be nice if dogs where not allowed to roam free, whilst eating outside and children playing a dog was allowed to use the grass as a toilet, although picked up its not nice whilst eating and children playing if not picked up this could cause harm to children, as a dog lover myself I understand the difficulties but you could take dog for a walk away from the sight to go the toilet and dispose of in appropriate bins on return."
I would definitely book again with this property.
Reviewed by Beverley4.7★May 2021
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"The house was spotlessly clean and there was nothing we wanted that was not in the house, even a shoe horn !"
Reviewed by Timothy5.0★Apr 2021
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"The cottage was lovely and comfortable."
(And extremely clean) The owners have thought about absolutely everything to make it feel like a home from home. They had everything from dishwasher tablets to towels and bedding. Normally when we go away to places in the UK we have to take things like tin foil, cooking oil but this was all provided. All we really needed was our clothes and food.
We had one problem while we where there. The TV broke down. After we reported it the owner was very prompt and arrived that day with a brand new smart TV. They respected social distancing.
I would highly recommend staying in this lovely well kept cottage.
Reviewed by Michelle5.0★Oct 2020
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"Its been a long time since we did self catering in the uk, when cottage provisions were very basic."
We were pleasantly surprised how well equipped the cottage was with a lot of duplicated kitchen stuff. The property was very clean & well maintained and they use a laundry service so a plus in our view re combatting covid germs.
We would have liked some laminated walk routes from the cottage to the sea, which could be wiped down after each visit and had to rely on goggle maps. A small wish on our wish list would have been a larger fridge, as the shops are some distance away. Perhaps on the list when a refurb is due. The tv reception was not brilliant with ghosting, so we resorted to playing cards a lot.
We loved the exotic planting around the site, and really appreciated the planting as we are great gardeners. We did a lot of lovely trips to the Lizard, Trebah gardens & to see the seals at Gweek.
Overall a lovely property in a nice setting and a good base for visiting places.
Mrs Mccrave- Sept 2020
Reviewed by Theresa5.0★Sep 2020
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"We always come to Pendra when staying in Cornwall."
Staff in restaurant/bar lovely as always. Great new play area for the children.
Morton is a lovely home, similar set up to the others.
From staying at other properties. The only down sides of staying at the property with a young child would be:
No washing machine.
With a child, it’s evenings in, rather than going out. So TV is important. The Tv was difficult to watch on an evening due to lines through the screen. A smart tv with apps for Netflix, prime etc would be a good addition and gives families more options.
Overall a nice place to stay.
Reviewed by Phil3.4★Aug 2020
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"August 2020 we stayed for 1 week in Morton cottage."
I would definitely stay there again and I have no hesitation in recommending the cottage. Everything you need for a week away was there and free use of a tennis court!!
Set in a small village of cottages, it was great for families or couples of all ages.
Swanpool beach was the best!! Hooked on the Rocks was great for food & drinks and Trelowarren Arms was great for Sunday lunch & mid week meal. Minack theatre & beach visit was incredible and we never miss an opportunity to visit St Michael's Mount when we’re in the area...we visit Cornwall every year and will be back!!
Reviewed by Sarah4.7★Aug 2020
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"Fantastic spot in a lovely part of Cornwall."
Highly recommended!
Reviewed by Leah5.0★Aug 2020
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"Lovely place, such attention to detail."
Loved it!
Reviewed by Christina5.0★Jun 2019
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"It was a really good location."
Quiet and secluded but close enough to Falmouth and the beaches. My little boy loved the garden at the back and enjoyed the visits from the local rabbits and robins. It really could do with some WiFi in the property to plan trips etc (particularly as the 3G/4G signal was almost non-existent) but a week without it was no bad thing. Some small gripes was the bath mat and toys had a bit of mould on them so were unused (and should really be replaced) and the bed was a very soft (could feel the springs underneath). We really had no issues though and found it to be a very pleasant and enjoyable place to spend some time.
Thank you for taking the time to leave this feedback. We are pleased to let you know that the property now has WiFi.
Property Owner
Reviewed by Adam3.1★Jun 2019
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"We enjoyed our HomeAway Cottage, but were not aware that it was park of Sykes Holiday Cottages."
So were somewhat surprised when, after completing details on their Site, including giving Credit Card details, we received an Invoice from you, at first we thought it may be a SCAM.
We suggest you make it clear that the HomeAway booking is for confirmation only and that Payment will be made to you !
Reviewed by James4.7★May 2019
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"Comfortable and well equipped accommodation with private patio and parking made this an ideal place to stay for visiting Falmouth and the surrounding countryside."
Would definitely recommend.
Reviewed by Paul5.0★May 2019
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"Everything in the cottage was perfect, a home from home."
We had a lovely week staying in the cottage. Perfect setting and position within the village. Hope to stay again as we are regular visitors to Falmouth my son and his family live just up the road. My only negative is that there was no wi fi in the cottage, it didn't spoil anything for us just a bit disappointing, it might be worth mentioning this in the advertising of the cottage, if it is and I totally missed it, please accept my apologies. Overall a fantastic stay and would definatly recommend it.
We're pleased to hear you enjoyed your stay and would like to let you know that the property now has WiFi
Property Owner
Reviewed by Sharon4.7★Sep 2018
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"The lanes are very narrow and the site is not within easy walking distance of any pub or entertainment venue, The complex is in a beautiful setting and very well kept and we had a lovely holiday but will choose somewhere a bit closer to a town or large village next time."
Reviewed by Marion5.0★Aug 2018
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"Just wanted to give you a little feed back my our experience at Morton Cottage."
Over all we have had a fine stay here, the holiday village set up is nice, very pretty and peaceful. The cottage looks very beautiful, the inside looks set out nicely with the open plan design.
However there were a few things which did let our stay down. Our daughter is 3 and she has quite a phobia of crawling things, so every morning coming down stairs to approximately 30 ants running around the dinning area really wasn’t ideal (no food had been left on the floor etc, we brushed up every evening), we couldn’t work out what was causing the influx every morning, there is a considerable gap between the front door and frame so I can only imagine they come in through there.
A holiday is so lovely to get away from every day pressures and stresses, having no signal on our phones was very nice, completely understandable that this is more than likely part and parcel of Cornwall, however the cottage also lacked and WiFi, which again is nice to have that break from any reality but not being able to make or receive a single phone call unless walking to the top of the complex was far from ideal. I think a small amount of internet access would have made the world of difference, that peace of mind that I would be able to hear from home if somebody needed me. It wasn’t advertised that Morton Cottage had WiFi, but equally if wasn’t suggested that it didn’t either.
Just a quick note incase the house keepers / owners aren’t aware the lounge lights when the dimmer switch is pressed a sparking noise is heard and the light flickers. This resulted in interference with the tele and radio also, so potentially an electrical issue here somewhere.
Lastly just a very small point, loved how this Cottage seemed to advise it was child friendly with the toys, games and ‘treasures’ in the cottage, the high chair and cot bed use. Which can be so hard to find and seemed ideal so the little ones wouldn’t need to take a whole cars worth of toys to keep them entertained in the evenings.
Although this was very much the truth, there were also so many lovely ornaments everywhere. Which I completely understand makes the place look homely and adds to the character etc but my gosh was it hard work stoping any thing from getting dropped, pulled off, and generally played with that didn’t need to be.
Although we still enjoyed our first family holiday, and have a new found love for Cornwall and will most definitely be back, we won’t be heading back to Morton Cottage with my young family, no criticism intended here just simply wanted to give some feed back from a family with young children, which I felt this cottage was advertised for.
Reviewed by Vikki3.1★Jul 2018
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"Delightful and charming cottage with a great location and easy access to Falmouth town center"
Reviewed by Harry4.4★May 2018
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"The only recommendation I would have is that maybe could have done with more towels and a washing machine in the house would have been handy esp with a family but these were only minor suggestions for improvement!"
Reviewed by Heather5.0★Jul 2017
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"Nicely positioned on Holiday site."
Well maintained grounds. colorful, clean, very helpful reception staff.
Reviewed by Michael4.6★Jul 2017
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