“Sadly disappointing.”
This property was meant to accommodate up to 6 people but no bedding was provided for the pull out bed in the living room. The flat could have been cleaner with dust on several surfaces.
Very cramped for a family of 4, with only a small shower room. The listing stated laundry facilities were available, but when we went to use the laundry during our stay, this was closed due to coronavirus, we were not informed of this prior to our stay or on arrival, which was very frustrating, especially with a pre-schooler potty training. Hot water was not constant, you needed to push a button everytime you wanted a shower, which caught us out on our first night after a day out at the beach. Location was excellent however and very convenient for Bude, I think if a bit more care was made around cleanliness, availability of facilities and communication this would be fine for a couple. Please note the property doesn't allow dogs but several other apartments do and so there were several dogs using the outside area for their toilet needs.
- Mrs Dickenson, August 2020
Thanks for your feedback. Bedding is only being provided at the moment for the number of occupants on a booking, for hygiene reasons. Apologies re any dust, I have already spoken to the cleaners and that will certainly be monitored and remedied moving forward. The shower itself is quite big which may make the shower room seem smaller, so when I am next at the property I will take a picture of the shower room for the advert. Apologies regarding the laundry room which has a sign on it re the current temp closure but I completely take on board that it would have been helpful for you to know in advance. I am ensuring that all guests are aware before their stay, thanks for letting me know. The hot water has a button next to the cooker which needs to be pressed to turn the hot water on - there is usually a sign there, I will check that if it has moved that the sign is put back
Sykes owner relations