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  • Dartmoor Valley Lodge - (Ref. 933451)

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Dartmoor Valley Lodge

Honicombe Manor near Gunnislake, Cornwall (Ref. 933451)

3.6

Good

Sykes rating Icon/Rating/Sykes Icon/Rating/Sykes Icon/Rating/Sykes

Features

  • Icon/Feature/Hot Tub Hot tub
  • Icon/Feature/Swimming Pool Swimming pool
  • Icon/Feature/Off-road parking Off road parking
  • Icon/Feature/Ground floor bedroom Ground floor accommodation
  • Icon/Feature/Ground floor bedroom Ground floor bedroom
  • Icon/Feature/Garden or Patio Garden / Patio
  • Icon/Feature/Baby-friendly Cot available
  • Icon/Feature/Baby-friendly Highchair available
  • Icon/Feature/Shop Pub/shop < 1 mile
  • Icon/Feature/Washing machine Washing machine
  • Icon/Feature/Dishwasher Dishwasher
  • Icon/Feature/Games room Games Room
  • Icon/Feature/WiFi Broadband / WiFi

Reviews & Ratings

Accuracy of the listing
Cleanliness
Comfort
Facilities

16 Customer Reviews

  • "Place and venue lovely but, No recycling that we could find."

    Outside where we stayed had 6-8 normal Biffa waste bins, surely recycling could be made available. BBQ was dirty couldn’t use it and some of the jets in the hot tub wasn’t working.

    Reviewed by JayneSep 2021

  • "The toilet seat was broken, the plates & bowls were all wet, cutlery dirty, drawers were filthy had to be hoovered, hot tub lid didn’t fit at all for a different model as different colour & size only 4 jets worked out of 20 so zero bubbles, curtains so thin sunlight wakes you up by 4."

    30am which is not great when trying to relax, 1 hand towel per bathroom rather than per person!

    Reviewed by LisaJul 2021

  • "We loved the site - it was small (which is what we wanted), with tennis court and park right outside, pool and pub around the corner."

    Games room was shut due to Covid. Our house was perfect for 2 families, everyone had their own space. Hot tub on the deck got well used! Although WiFi was included, the router was located in the house next door so was very slow for us. Don’t expect decent download speed! The Tamar Valley was stunning, some amazing views nearby. We would go back!

    Reviewed by KellyMay 2021

  • "We will be e."

    Mailing everybody when we have listed all the faults. but we had no holiday at all .we just felt we where getting the property for your next guests who will still have no tv and a part working hot tub ,a window that leaks a bedroom smelling fausty and afrying pan i would be ashames to put in my dustbin incase some one seen it

    Reviewed by MarleneMay 2021

  • "The lodge was spotless and super clean."

    The rooms where of good size and the living area big enough. There is room for 2 cars outside you lodge but will get crowded when other lodges full. The pans in the kitchen aren’t the best as scratched to bits to food sticks. The kitchen knives are poor and don’t cut very well. The hot tub is just that, a tub that is hot as 70% of jets do work but there are very few bubbles and no force from the jets that work we reported it several times just to be told that we needed to turn the jets on. They where all on as water was coming out of them but with no power. We had no WiFi for 5 days and we reported this on day one just took 5 days to fix. They did eventually get it fixed but the strength was 3mbps not enough for our daughter to watch YouTube kids. I understand it may be week in rural areas but not powering one device is shocking. The lodge squeaks and when I say squeaks you can’t move upstairs without waking everyone up you can’t roll over in bed as floor squeaks you can’t walk to bathroom or on stairs as it’s so loads everyone wakes up. The upstairs double bed rolls you into the middle and the bed squeaks as well The lodge is warm and cosy water is hot once warmed up. Caretaker was polite and did try to fix everything for us but in this day and age you would expect WiFi and a hot tub that worked fully.

    Reviewed by NeilMay 2021

  • "Shower needs updating, pipes are noisy at night."

    Some jets don’t work in hot tub. Bathrooms are very small,struggled to put toiletries in there. It was clean and fairly spacious. We were also inconvenienced as we didn’t have a dining table due to previous holiday people breaking it. WiFi isn’t very strong upstairs.

    Thanks for your feedback and we are pleased you found it clean and spacious. We are always happy to receive comments where we can improve something but we were not aware of any issue regarding the shower, hot tub jet or pipes at the time- we have not received any comments via feedback re the issues you mentioned since this, but we will of course investigate and do all we can to remedy where necessary. We do have a hot tub maintenance resource and we would have been more than happy to have this looked at during your stay. Sykes has a dedicated helpline for guests at the property and we also give out our contact details pre arrival and in the welcome folder at the property - we're sorry we weren't given the opportunity to help you at the time. Apologies regarding the dining table due to some recent damage, we ordered another table immediately but due to the current covid situation the delivery was longer than we hoped for – I can confirm that the new dining table is now in place. Wifi can be occasionally intermittent due to atmospheric pressure as the site is in the countryside, however we hope that the rural surroundings, tranquility and location make up for that. Property Owner

    Reviewed by CatherineOct 2020

  • "There were a number of things we felt did not meet our expectation of the lodge, although the lodge had been cleaned before our arrival it seemed like it was rushed, there was a very strong smell of curry presumably from the previous guests, an over powering smell of dog/ dog hair from the vacuum cleaner, dishwasher had not been emptied."

    The cooker hood filters were filthy, the bin lid was broken and wouldn't stay closed. The microwave was rusted, the Bbq was so rusted that there was a whole in the bottom which meant you couldn't put coal in it. There was debris in the hot tub. Cupboards had loads of random stuff in it but very little in the way that was actually useful. No laundry bag or basket to put washing in, no area for drying clothes. Doors difficult to open and shut. Dishwasher salt and rinse aid not provided. The pub and food on the park itself was good and service was generally very good. The kids enjoyed the swimming pool and park.

    We are glad you enjoyed the food and service at the Manor House which is locally run and they are passionate about their products and service. The dishwasher was left after a completed cycle but not emptied, so that you could be reassured on your arrival that all crockery had been cleaned thoroughly before your arrival. We do provide dishwasher tablets for using in the dishwasher and this means rinseaid/salt are not required, as for most modern dishwashers. The microwave may have recently rusted due to extra cleaning during the covid situation and will of course be replaced as necessary. We’re so sorry that the property had any odour from previous guests cooking or pets and we will certainly be asking our housekeeper to ensure that the property windows/doors are left open through the changeover cleaning process so that any cooking residue dissipates as much as possible. The carpets will also of course be checked. The BBq has also been replaced. The hot tubs are checked pre arrival and unfortunately occasionally when the hot tub is being used and the lid off, the occasional stray leaf may enter. We do also have a dedicated hot tub maintenance person who would have attended if we or Sykes had been made aware. There should be a clothes drying rack in the understairs cupboard, this will be checked as soon as possible and replaced if it is no longer there. Bin bags are provided for laundry at the property at the end of the stay for bedding and there is a chargeable laundry facility on site for guest use during their stay if needed. We do give our housekeeper contact number on pre arrival info and also both owner contact numbers are included in the welcome pack at the property so that any issues can be resolved for a customer as soon as possible. Sykes also had a dedicated helpline for customers at properties, during your stay. If we or they had been aware of any concerns, we would of course have helped straightaway and we’re sorry that we weren’t given the chance to do so. We’re pleased that the kids enjoyed the leisure facilities and that they had a great time. Property Owner

    Reviewed by CelesteSep 2020

  • "All was clean and good,everything was in working order like a hot tube,ketal and the rest."

    Generally we enjoyed everything apart of that games area was closed by some reason. 9nly that disappointed us.

    We're so glad you enoyed your time and that you found everything clean and comfortable. We're sorry that the games weren't available at the time which may have been due to the covid situation. We're glad it didn't spoil your stay and we have contact numbers pre arrival and at the property if guests need information on any facilities. Sykes can also be contacted with any queries via a dedicated guest helpline and are always happy to help. Property Owner

    Reviewed by NikitaSep 2020

  • "We had a great time here, the lodge was big enough for 6 adults, 1 child and 2 infants and was clean and well stocked."

    The owners are accommodating and very helpful, the only issue for us was the lodge seemed to have a problem with damp. We stayed on a particularly wet week in August, but even our clothes that were hanging in the downstairs bedroom wardrobe were too damp to wear. We made the most of our time and had a brilliant family holiday exploring Devon and Cornwall.

    We're glad you found it clean, spacious and welll stocked and we're thrilled tht you had a great time. Thank you for your feedback. We're sorry if you had an issue while there, we do give out our housekeeper contact details pre arrival and leave our phone number at the property if guests have any concerns. Sykes also have a helpline to assist guests staying at the property. We were not aware of any issue with damp during August and as you say was possibly due to the particularly wet weather, as we have not had any feedback about this from subsequent guests – we will certainly monitor it though! Property Owner

    Reviewed by BethAug 2020

  • "The accommodation was good but does need a little work."

    My wife didn't get much sleep due to a noisy boiler which seemed to run every 5 minutes constantly. The hot tub requires service/ maintenance as several of the jets were not working. The accommodation had one shower for the eight of us which we found difficult at times. The site itself was good, the swimming pool was clean and well maintained, the on-site restaurant/ bar was very nice and friendly and the food was exceptional. However, the bar was not open all day every day which would have been preferred.

    Reviewed by DeanDec 2018

  • "Clean, warm and comfortable."

    It was the middle of November so only a few souls about, therefore pleasantly quiet. We were advised prior to arrival that the swimming pool was out of action for maintenance but we had use of a private jacquizi.

    Reviewed by MichaelNov 2018

  • "Just a few minor problems; some lights with missing light bulbs, no storage for food in kitchen, hot tub with some jets not working, could do with an outside light, but otherwise lovely holiday."

    Reviewed by AlexisAug 2018

  • "I have just returned from a 2 weeks stay at Honicombe manor ."

    The property and park is very tired and unfortunately was very disappointing . After a long journey I had to hoover thought , grubby bathrooms , holes in towels , bulbs missing in bedrooms and brown hot tub water.! I have always booked with your company , numerous properties, with no problems . This property was definatly not acceptable for the £2600 we paid for the stay. As a company I feel this property does nothing for your reputation and has put me off booking further holiday breaks with yourselves .

    Reviewed by KimAug 2018

  • "Accommodation smelled of damp."

    Had to rearrange cupboards as no storage for food other than fridge. Freezer broke and had iceberg stuck to its interior back wall. Lots of light bulbs missing or not working. Dirty pots and cutlery put away in cupboards, on arrival, had to wash everything prior to use. Comfy beds. Jacuzzi a nice touch but not all jets worked. Looking at visitors book, these were historical issued which have clearly been ignored. In need of a refurb. Stayed at Sykes accommodation before and never been disappointed previously. Not a moaner, nor have unrealistic expectations. Cornwall fortunately is amazing!

    Reviewed by SuzanneAug 2018

  • "The location was very good and we were able to visit many places in the area which were not to far away."

    The help we received from the maintenance staff was excellent they were very friendly and helpful.

    Reviewed by AnthonyJul 2018

  • "The hot tub !"

    some of the jets were blocked or not working . A outside light would not go a miss when in the hot tub area !

    Reviewed by DaveJul 2017

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The property

Gunnislake 2.5 miles.

Ideally located for families who love the outdoors and also for touring all of Cornwall as well as South Devon and the moors, this comfortable lodge is situated on the Honicombe Manor Resort in the stunning Tamar Valley.

With your own private hot tub as well as full use of all the resort's leisure facilities for which the owners’ have provided membership, you will always find plenty to do whatever the weather.

There are four bedrooms here with a double and a twin on each of the two floors as well as a bathroom on the first floor and a shower room on the ground floor.

The open plan living area offers a cosy sitting area, dining area and kitchen with a sit-up breakfast bar.

This room opens right on to the patio situated alongside the hot tub with the barbecue giving you the opportunity for a spot of alfresco dining.

Just several minutes’ walk from the lodge will take you to the leisure club, with two swimming pools, one indoor and one outdoor as well as a well-equipped gym.

With a bar and restaurant situated within the manor house and a fine selections of walks and cycle trails all around you will find all you need without the need to take the car.

However you must not miss the opportunity to visit the nearby Siblyback Lake and Outdoor and Active centre providing family-friendly activities whether for beginners or keen watersport enthusiasts, an ideal opportunity to learn something new.

With so many beautiful villages close by to explore including the idyllic riverside village of Calstock and the outstanding National Trust properties there will always be a choice when deciding your day out.There is also a restaurant and bar located in the Manor, along with a soft play area for the little ones.

The lodge is located in a lesser known part of Cornwall in an Area of Outstanding National Beauty (ANOB), and yet is within 20 miles of the sandy beaches at Whitsand and the picturesque harbour of Looe.

The children and adults will love having a go at crabbing in the harbour.

An ideal location for a holiday or short well-deserved break at any time of year.

Note: This property is next to Ref 933448, together they sleep 16.

Summary

  • Four bedrooms: 1 x double, 1 x ground floor double, 1 x twin, 1 x ground floor twin
  • Bathroom with corner bath, basin and WC
  • Ground floor shower room with shower, basin and WC
  • Open plan living area with kitchen, dining area and sitting area.
  • Electric central heating
  • Electric oven and hob, microwave, fridge/freezer, washing machine, dishwasher, TV with Freeview, WiFi, DVD, Wii, selection of books, games and DVDs
  • Fuel and power inc. in rent
  • Bed linen and towels inc. in rent
  • High chair and cot included
  • Off road parking for 2 cars
  • Patio with hot tub, furniture and BBQ
  • Shared use of on-site leisure club at Honicombe Park (closed 25th December and 1st January only), including indoor heated pool, outdoor heated pool (May – Sep inclusive), sauna, mini gym, children's play area and outdoor chess
  • One well-behaved pet welcome
  • Sorry, no smoking
  • Shop and pub 1 mile
  • Note: Pool opening hours are 9am - 8pm Monday - Saturday and 9am - 5pm on Sundays
  • Winter pool opening hours are Tuesday - Saturday 9am - 8pm and 9am - 5pm on Sunday and Mondays
  • Note: Dogs to be kept on a lead outdoors. Note This property has a £200 Good Housekeeping Bond

Note: This property has a Good Housekeeping bond of £200.

View on map

About the location

GUNNISLAKE

Tavistock 5 miles; Plymouth 18 miles.

The small rural village of Gunnislake lies on the steeply wooded banks of the River Tamar. It has village pubs and a small selection of shops. Notably, the village sits at one end of the scenic Tamar Valley Railway - with regular services along the river bank to Plymouth. The area is perfect for exploring Dartmoor, the south and north coast beaches and the attractions of Cornwall’s far west. Close to hand, the Dartmoor town of Tavistock with its pannier market, pubs and restaurants is a must, as well as the popular fishing village of Calstock, renowned for its crafts and festivals, while the Donkey Sanctuary and Cotehele House and Gardens (NT) are just 10 minutes away. Enjoy a round of golf at St Mellion (8 miles), explore the restored Victorian mining village at Morwellham Quay (4 miles), search for otters and deer along the Tamar Valley footpath, visit the National Trust owned Lydford Gorge, or take a trip to the beach and picturesque harbour at Looe (25 miles) - there’s something for everyone. For something really different, why not ride the scenic Tamar Valley Railway into Plymouth and spend the day in the fabulous Marine Aquarium or strolling the historic Plymouth Hoe?

Region Information

Please note: Leisure facilities are closed Christmas Day, Boxing Day & New Year's Day. Reception & shop will be closed for the same.
The bar will be open for Christmas Day lunch at 12pm - 3pm (only if pre-booked) - closed from 3pm until 27th and closed New Year's Day.

Note This property has a £200 Good Housekeeping Bond

As with some properties located in a rural setting the internet signal and wifi in the lodge is weak and can only manage a limited number of devices at any one time.

This property offers the following short breaks:

  • Winter
  • Off-season
  • Last minute
  • Christmas
Book with confidence
If your booking can't take place due to a COVID-19 lockdown in the UK or Ireland, you can request a change of date or receive a full rental charges refund.

Owners may request any evidence that they reasonably require before making a refund. Sykes Holiday Cottages is not agreeing to pay or guarantee any refund from the Owner to you under this Book with confidence.
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