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Porthminster Penthouse

(Ref. 1113270)

St Ives, Cornwall Show on map

3.8

Sykes rating

  • 6 Guests

  • 3 Bedrooms

  • 3 Bathrooms

  • Pets Yes

Features

  • Off road parking
  • Ground floor bedroom
  • Cot available
  • Highchair available
  • Pub/shop < 1 mile
  • Washing machine
  • Dishwasher
  • Seaside
  • Broadband / WiFi

Reviews & Ratings

Accuracy of the listing
Cleanliness
Comfort
Facilities and Maintenance
  • All reviews
  • apartment (20)
  • great (13)
  • lovely (11)
  • stay (10)
  • views (9)
  • no (9)

27 Customer Reviews

  • "When we arrived the balcony had obviously not been cleaned."

    The chairs and table and surrounding glass were splattered with bird droppings, there weren’t enough cushions for the chairs and those that were there had seen better days. One of the dining room chair legs was dangerously loose. So we moved it into the office. There was a flickering light in the lounge area so we couldn’t have those lights on. I emailed Sykes straight away about the balcony but had no response. Also I had tried to ring Sykes number prior to the holiday but gave up after there was no reply 30 minutes later, so decided a phone call was hopeless. We loved the apartment and it suited our needs very well. The apartment itself was clean. However, as per the comments above, it would have been even better had we been able to resolve the problems.

    Hi , sorry you had an issue with bird droppings , I’ll check if the cleaner cleaned it properly, we are in the process of getting new cushions for the patio furniture, Sykes holidays did know about the chair with the lose leg and the light , so I’ll check why this was not resolved , Usually they do respond to phone calls right away and guests have usually been happy with an immediate response I have just checked the last guests left 5 days before your arrival and a full clean was done then so any bird droppings happened a couple of days prior to your arrival unfortunately this is one of the joys of a seafront location Property Owner

    Reviewed by Jane3.4May 2024

  • "I wish I'd read the rest of the feedback before booking."

    As soon as we entered the property we had issues with the smell, which evidently someone had attempted to mask by filling the property with plug in air fresheners. My daughter was wheezing within an hour and I contacted Carbis Bay Holidays immediately (hoping to relocate somewhere else - we had stayed in another of these apartments with some friends in January and not had any issues with the smell). Unfortunately we did not hear back from anyone until the following day, and the response was someone from the property team came and sprayed deodorizing air freshener (which really didn't help). We also were not left the fobs for access to the spa, and were charged by the hotel on 3 separate occasions when we accessed it (even though we said where we were staying). We ended up cutting our holiday short as we did not use the downstairs bedroom and my children were all sharing the upstairs room, with one having to sleep on the sofa. I have complained to Carbis Bay Holidays but aside from getting a complaint reference number I have yet to receive a response from them.

    Hi , sorry you had issues with any smell , this has been attended to by plumbers investigating the drains to ensure this is sorted as a matter of urgency , I’ve been there regularly but never smelt it ? Also the fobs to access the spa are in the keysafe ( car park ) sometimes they are left in the property if the last guests have used them , I will be in touch with Carbis Bay holidays to see if they can always be left in the hallway . I will also get them to respond to you , hope you enjoyed the rest of your 3 night stay ! Thank you Property Owner

    Reviewed by Sarah2.2Mar 2024

  • "We came last Nov and loved it but there were a few issues that have still not been fixed smell in bathroom spotlights not working."

    Also I know a small thing but since changed letting agents with Carbis we got a lovely welcome pack with Sykes nothing!

    Hi Wendy Thanks for your review , and glad you rebooked , we are pleased to inform you we have had the smell sorted in the one bathroom and it will require a small amount of water to be left in the plug in shower then it’s ok , Carbis bay holidays and sykes are the same company , so I’ll have to check on their protocol with welcome packs to see if they have changed ? From The Property Owners Property Owner

    Reviewed by Wendy4.7Feb 2024

  • "Fantastic apartment great views over Porthminster Beach and beyond very warm and cosy will definitely stay again"

    Thank you for taking the time to leave feedback, we are so glad you enjoyed your stay , we look forward to welcoming you back next year ! Property Owner

    Reviewed by Colin5.0Nov 2023

  • "Loved our stay in this fabulously positioned, very comfortable apartment and disappointed that it is fully booked for the week we need next year."

    The Harbour Hotel spa passes were the icing on the cake.

    Thanks for taking the time to leave a review , so glad you enjoyed the apartment, … sorry it’s not available next year when you wanted it , look forward to welcoming you back in the future Property Owner

    Reviewed by Helen4.1Oct 2023

  • "On arrival we noticed that the upstairs bathroom and downstairs shower room both have very bad smells."

    This was also pointed out in the visitors book by previous guests. We tried to clean but bathroom got worse and we were not able to use it. The curtains in the bedroom need rehanging and look a mess. One hand towel had a hole in it. And instead of tea towels we had one glass towel that also had a hole in it. We don’t think this is acceptable from a property of 5 stars.

    Hi , sorry you had issues with smells , the extractor fans have been changed , the bathrooms were clean but the engineer has sorted this I am sorry one hand towel had a hole in it this must have been an oversight on the housekeeping dept , and usually there are 3-4 tea towels , left per stay , thanks for bringing this to our attention Property Owner

    Reviewed by Andrew2.8Sep 2023

  • "Limited parking not great for a family with 3 cars, that apart a great penthouse with superb views"

    Hi , thanks so much for your review , glad you enjoyed the superb views There is sufficient parking for one car , there are not many properties in central st Ives that would accommodate 3 cars , but there’s plenty of parking at the station a few hundred yards away Property Owner

    Reviewed by Richard4.1Aug 2023

  • "Absolutely loved staying here!"

    Had a lovely comfortable stay, views are beautiful, location is great. 10 out of 10, would stay here again!

    Hi , we are so please you enjoyed your stay and thank you for taking the time to leave a review , we’d love to welcome you back Property Owner

    Reviewed by David5.0Jul 2023

  • "Unfortunately we had issues with the hot water which meant we were several days without being able to bath or shower."

    Particularly frustrating when arriving after a 7 hour journey. We also then nearly missed a dinner reservation for my birthday whilst waiting for an engineer to attend. It took half the week for the issue to be fixed. The apartment was clean although the loo in the first bedroom really needs replacing. The decking area and patio doors looked like they had not been cleaned in some time. Overall the stay was OK but the apartment looks very high end in the photos and does not live up to this expectation so I think that overall we were disappointed especially with the water issue. The engineer believed we were the first to stay in a few months so I would recommend a more thorough clean and check in this case in future.

    Thank you very much for your feedback, we are so sorry that you experienced issues with the hot water during your stay. Looking through our records, our Property Management team did respond on the day you reported the issue, the 18th March, and contacted three engineers to endeavour to get a trade to you as soon as possible. The engineer attended at 5:30pm on the 18th March and collected keys from the key safe at the property. We understand that you saw the engineer as on his visit, the engineer did not find any issues and we agreed to contact you on Monday to check if you had experienced any further problems. Following our call on Monday 21st March, you explained that the water had been intermittent at which point we spoke to the engineer and ask him to re-attend to assess the situation. The engineer collected keys from our office on the 21st March and fitted a new part to the boiler which has resolved the issue. We will visit the apartment to inspect the toilet in the first bedroom and well as the decking area and patio doors. Unfortunately, due to the very bad weather we have had recently, this may have made cleaning the items trickier than usual. We can confirm that there have been bookings each week since the 10th February and the housekeeper would visit the property on each arrival and departure; therefore we will also schedule in cleaning checks to ensure the standard is kept to the high expectations that our guests expect. We look forward to welcoming you to the area in the near future, Kind Regards The Carbis Bay Holidays Team Property Owner

    Reviewed by Helen2.2Mar 2023

  • "Great location."

    Parking an issue - space has a massive pillar that you can’t park round if car any bigger than a mini! The showers tended to run cold unless the boiler was reset which was a pain. Amazing views but the apartment is looking tired.

    Thank you for your feedback. The parking measurements can be found on our website, to make guests aware of the spaces size prior to booking. The owners of the property have confirmed that they are able to park their Range Rover in the parking space. Regarding the boiler, anything like this during your stay, please contact the local team and someone will be able to assist straight away. Thank you again for your comments and we hope to welcome you back in the future. Kind Regards, The Carbis Bay Holidays Team Property Owner

    Reviewed by Ann-marie2.5Mar 2023

  • "A lovely apartment, very spacious and clean."

    We had a few niggles such as the dishwasher not working, which couldn't be fixed during our stay. Parking wasn't easy but it worked. Overall we had a great stay with fab friends. The staff we contacted at the office were helpful. Thank you.

    Reviewed by Susan4.7Jan 2023

  • "Lovely apartments, lots of space and very clean."

    Overall, we had a great time. Wonderful to escape to this!

    B, H And TJan 2023

  • "Great apartment."

    The P'sJan 2023

  • "Great week and excellent weather."

    Great time! Very good apartment, great views, excellent beds.

    H, C, K, O And IJan 2023

  • "Spectacular place."

    Views amazing and very comfortable apartment.

    A And JDec 2022

  • "Have had a delightful stay in this lovely apartment."

    Nothing was spared and the restaurants all within walking distance. Sitting on the balcony was such a bonus. Would definitely come again.

    The H'sDec 2022

  • "Loved every second of our stay in this apartment."

    Worth it for the view and the balcony alone. We have been vey comfortable here, and hugely enjoyed our stay. A lovely corner of St Ives.

    The M'sDec 2022

  • "Car parking in the garage was so bad with people blocking us in we will not be back"

    Hi , glad you had a great time , we’ve resolved the parking issue now as it was hotel staff blocking our space , but the management are now aware. Property Owner Property Owner

    Reviewed by John5.0Nov 2022

  • "Absolutely fantastic apartment and the view watching the fireworks on the beach was amazing!"

    We will definitely be back – thanks so much!

    VNov 2022

  • "Had a great holiday celebrating a birthday, fantastic time in St Ives."

    Amazing apartment and views, couldn’t have asked for better! Thanks

    N, T E, K & HOct 2022

  • "We have had a fantastic weeks stay here in this beautiful apartment."

    We have been very lucky with the weather and have enjoyed our morning cuppa looking out to sea on the balcony every day! Such a lovely location with an easy walk into St Ives and Carbis Bay. Beautifully furnished with everything we need. Thank you for a lovely holiday.

    The G'sOct 2022

  • "Very nice stay and very lucky with the weather."

    This apartment is very nice and lovely to live in. Thanks!!

    The D'sOct 2022

  • "Very lucky with the weather, sunshine all week!"

    We have had a fantastic week. Loved the St Ives area. Apartment very nice, great location. Great recommendation for friends and family.

    The P'sSep 2022

  • "Great location, lovely views, lovely spacious apartment."

    Would come back.

    L And BSep 2022

  • "Apartment was perfect, loved the view."

    Came all the way from Australia and we thought the weather was better than ours!

    J And MAug 2022

  • "Great location, great view, lovely spacious apartment AND we had fantastic weather!"

    C And SAug 2022

  • "We stayed and had a fantastic stay."

    Loved the views, beds were great. A lovely spacious apartment and we had fantastic weather!

    The F'sAug 2022

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This property is part of the Carbis Bay Holidays collection.
Escape to a luxury holiday cottage nudging the Cornish coast. Carbis Bay Holidays collection of stylish self-catering accommodation ranges from penthouse apartments overlooking the white-sand beaches of St Ives, to designer country homes a pebble’s throw from the coast.

Summary

  • Penthouse duplex apartment
  • Three bedrooms: 1 x super-king-size (zip/link can be twin on request) with freestanding bath and en-suite walk-in shower over, basin and WC, 1 x super-king-size (zip/link can be twin on request) with TV and en-suite walk-in shower over, basin and WC, 1 x ground-floor twin (zip/link can be super-king-size on request) with TV
  • Bathroom with bath, shower over, basin, heated towel rail and WC
  • Open-plan living space with kitchen, dining area, sitting area and balcony
  • Central heating
  • Electric oven, induction hob, microwave, fridge/freezer, washing machine and dishwasher
  • 4 x TVs, Blue Ray DVD player, DAB radio, and WiFi
  • Fuel and power inc. in rent
  • Bed linen and towels inc. in rent
  • Stair gate, travel cot and highchair available on request
  • Designated parking for 1 car
  • Balcony with sun loungers and furniture
  • Complimentary spa passes are provided for 2 guests at HarSPA at the Harbour Hotel, the passes include 20% discount off spa treatments, food and beverages (excluding offers) Access is valid until the 8th September 2024, Membership is reviewed annually by the owner for the following year and is subject to renewal, please call the spa on arrival to the property to arrange your entry
  • One well-behaved pet welcome
  • Sorry, no smoking
  • Shop 0.3 miles, pub 0.1 miles, beach 0.2 miles

The property

Porthminster Penthouse sits in an elevated position in St Ives, Cornwall and has all you could need for a self-catering holiday, while being ideally located on the Cornish coast and within easy reach of local amenities.

Inside, an open-plan living space has a TV to cosy up in front of, a dining space to enjoy your home-cooked meals at, and a well-equipped kitchen making the perfect social space for your group to enjoy.

From here, you can admire the views across the bay and up the North Cornish coastline, which are even more impressive while relaxing out on the balcony with a drink in-hand as you lay back on the sun loungers.

When it is time to sleep, three beautifully presented bedrooms, each with zip/link mattresses, TVs and plenty of storage, invite you to rest; two super-king-size bedrooms have en-suites, while the twin enjoys the family bathroom on the lower floor so everyone can get ready with ease.

Take advantage of the hotel facilities with a trip down to the pool followed by a spa treatment, and finishing off with a delicious meal at the restaurant.

Porthminster Penthouse has two complimentary Memberships Passes for the HarSpa at the Harbour Hotel which are valid until 8th September 2024.

Memberships will be reviewed by the owner and renewed at the owner's discretion.

Direct access to Porthminster Beach through the gardens can also be enjoyed; savour the white sand beach and its crystal clear waters before stopping at the highly acclaimed Porthminster Beach Café.

St Ives is a haven for art lovers and painters, with a wealth of charming shops and galleries to explore, along with a fabulous selection of pubs and eateries.

Further afield, you can make your way to the popular Carbis Bay, or head further to the famous Penzance.

Penzance is a picturesque town, known for its variety of attractions, including the Tremenheere Sculpture Gardens and the National Trust - Trengwainton Garden.

The town also boasts a lovely promenade that offers stunning views of Mount's Bay and the Lizard Peninsula for the avid walkers of your group.

Choose Porthminster Penthouse for a Cornish trip to remember.

Peninsula Apartments

Peninsula Apartments are in an enviable position overlooking the world renowned, Blue Flag award winning Porthminster Beach and boast mesmerising maritime views across St Ives Bay to Godrevy lighthouse, made famous by Virginia Woolf’s novel.

Note: This property has a Good Housekeeping bond of £250.

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About the location

ST IVES

Penzance 6 miles.

One of Cornwall's prettiest harbour towns, St Ives offers narrow streets, tight-packed cottages nestling around the quayside, the Tate Gallery and Barbara Hepworth museum, fabulous beaches, superb shops, a thriving community of artists, great pubs and restaurants and much more. With its semi Bohemian lifestyle and romantic air, it's easy to see why this is the county's premier holiday resort. The surrounding area has much for the visitor to see and do with abundant wildlife, fabulous coastal walks, top quality surfing and the Celtic mysteries of the Land's End Peninsula are all within easy reach. A superb destination!

View more holiday cottages in St Ives

Note: This property has a Good Housekeeping bond of £250.

Lift access to each floor within Peninsula.
Lift access should not be solely relied upon as if not operational due to maintenance / fault you will need to use the stairs.

Parking
Please note there is a limited height in the underground car parking space. The Parking dimensions are: Width = 250cm; Length - 450cm; Height - 215cm. Please take driving in and out of the parking space as the space has a bollard which can go up and down to ensure the space is only used by residents.

SKY TV: The owner is pleased to be able to provide this property with Sky TV, please check the description for the Sky package provided. Please note that the PIN to the Sky box cannot be provided. Therefore there may be viewing restrictions applied during the day as per Ofcom regulations e.g. Watershed limitations. We apologise for any inconvenience caused.

This property offers the following short breaks:

  • Winter
  • Last minute
  • Christmas