Porthminster View

30 Customer Reviews

• "Fabulous!!!"

  View out of this world! Bedrooms are amazing! View out of one of the bedrooms is to die for! Facilities brilliant! Perfect location! We will be back!!!

  Thank you for your lovely review, it is great to see that you had such a fantastic holiday! We look forward to welcoming you back in the future, if you have any queries please don’t hesitate to get in touch. Kind regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Stephen5.0★Nov 2024

• "Fabulous property, beautifully presented."

  The reason for dropping down on facilities and maintenance was due to the poor WiFi. The other issue is with the timing of the heating. We found that during the night it would be red hot in the rooms. WiFi needs to improve significantly, you could not stream a programme properly on Netflix.

  Thank you for your kind review, we are so glad to hear you had such an enjoyable holiday and thank you for providing helpful feedback regarding the WIFI, we will take this into consideration. We hope you will stay with us again in the future. For any queries please don’t hesitate to get in touch. Kind regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Jane4.4★Oct 2024

• "Great apartment (we've stayed a few times, but not since 2018)."

  The bathroom (shower) fixings and drains need descaling/replacing and the downstairs shower drain needs unblocking (unless it's just a slow drainer?!). Kitchen cupboards were less tidy than we were used to back in 2018 (the pots and pans just thrown about in any drawer), the utensils are OK, needs a new frying pan. Kitchen tap is installed at a wonky 45 degrees, guess it's OK but might not last much longer. The second sofa's electronic connection was not connected which was a but odd. The lift was broke when we arrived but once reported it was fixed inside of a day. Those were the niggles... everything else fantastic, very comfy, very clean, very happy!

  We appreciate you taking the time to give us feedback after your stay. We are please to see that you were very happy during your stay and found nearly everything to be fantastic. We are glad that the team was quick to fix the lift after you reported this as not working. We shall look into the points you have raised for future improvements. Kind regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Graham4.4★Sep 2024

• "The property is now starting to show its age with a few odd marks here and ..."

  The property is now starting to show its age with a few odd marks here and there Main one is if you supply a hoover - empty it as I had to empty over 4kg of crud and hair and the smell was absolutely disgusting this hoover needs to be binned There’s NO SKY TV there’s an Apple box that’s just pointless and didn’t work The settee is disgusting it’s well overdue a leather clean as it’s no longer white it yellow and brown in places Floors are still dirty when we arrived easy to see as the mop that’s there for your use is black For the £3000 this is a real shame it’s no longer 5* more like 3*

  Thank you for taking time to give us feedback after your stay. We shall look into the points you have raised to improve going forwards. We are sorry that you are disappointed there is no Sky TV, this property is advertised to have Freeview and an iPod docking station as part of the entertainment provided. Kind Regards Carbis Bay Holidays Team. Property Owner

  Reviewed by Jerry2.8★Jul 2024

• "Amazing Accommodation with Breathtaking Views July 2024."

  We have just returned from an unforgettable stay in this stunning 3-bedroom apartment in St Ives. Overlooking Porthminster Beach and towards the Harbour, the views were truly spectacular. The apartment was spacious and beautifully furnished, offering everything we needed for a comfortable stay, including a Nespresso coffee machine that guaranteed the best start to every day. The beds were incredibly comfortable, ensuring we had perfect nights' sleep. Plenty of fresh towels were laid out for our use, and the delightful welcome gifts added a special touch to our arrival. The location was perfect, just a short walk to the main town, making it easy to explore and enjoy all that St Ives has to offer including all the restaurants and bars, and a couple of minutes walk to the most idyllic beach and café. The secure parking space for the week was a godsend. Can’t wait to return. Highly recommended!

  The A'sJul 2024

• "After 6 years of visiting the apartment it now needs some sprucing up, appliances are old the rug is ready to to walk out cushions are dirty the shower units need an upgrade."

  Kitchen tap is ready to fall off. No hot water so need to reset boiler. The windows are so filthy I now take to cleaning them so we can see the view. Welcome pack is now just a bag with sachets of coffee & sugar and a small bottle of milk, what happened to the welcome local produce ie: Apple juice, biscuits, doggy treats. Just feel disappointed the standards have gone out of the window. Come on owners put some love and attention back into the apartment. I hope you get to read this and would like a response.

  Dear Julie We have not been able to visit our property for a year and rely on our agent to let us know of any issues or things that need replacing and updating. However, we accept we have taken our eye off the ball and will now rectify the issues as soon as we can. Update: The boiler has been replaced as have many other items. Property Owner

  Reviewed by Julie3.1★Apr 2024

• "Beautiful property my grandchildren loved the space the upstairs was very stuffy no way any fresh air windows and french doors were locked so if there was a fire downstairs we had no chance of escape."

  Plus the nets in the master bedroom was stained and hanging of the hooks over all we loved it apart from the worry at bed time.

  Dear Gail Thank you for your comments. Unfortunately the key to the French doors was hidden on the top of the wardrobe by a guest and only recently discovered. However, in the meantime, we have changed the lock and added a turn lock so this should not happen again. For fresh air the Velux windows can be opened and the net curtains replaced. Property Owner

  Reviewed by Gail4.7★Mar 2024

• "Hi, this apartment, overall, was wonderful for our family Christmas, including our Jack Russell terrier…."

  The furnishings & equipment were excellent…just the odd picky niggle, however the view made up for any odd niggle. The position in relation to the town was fantastic…just a short walk, as was the access to the beach for early morning dog walking. Yes the small up stairs bedroom would benefit from a TV… Any queries we had were answered quickly, with 3 couples from different parts of the World, we could have done with a second parking space, but as we were only there for 4 nights, then the parking opposite wasn’t too expensive. Thank you very much, would certainly like to stay there again.

  Thank you for your feedback, we are delighted to hear you found Porthminster View wonderful for your family Christmas, including your Jack Russell terrier. We will be sure to pass your comments onto the owner for their consideration. We hope we have the opportunity to welcome you back again in the future. Kind Regards, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Amanda4.4★Dec 2023

• "Our return to Porthminster View did not disappoint."

  The apartment is spacious, comfortable and well-equipped, but best of all are the views and convenience of the town and beaches.

  Thank you for your feedback we are glad to see you again and hope to welcome you back in the near future. Kindest Regards, Carbis Bay Holidays. Property Owner

  Reviewed by Christine4.4★Sep 2023

• "Should be noted that the beach is only accessible to dogs before 10 and after 6 in the summer."

  Beach is easily reached from apartment. Lovely property, comfortable, well kitted out and very clean.

  Reviewed by Rachel5.0★Aug 2023

• "An honest review."

  A beautiful spacious apartment with spectacular views and comfortable beds. Great position, not far into town. Welcome gifts were a lovely touch. There seemed to be a lack of light bulbs in the lights and also a smashed bulb on lamp in living area when we arrived. Certain areas could have been cleaned better, our shower needed some attention, looking black in areas and tired. Sofa’s need to be moved and cleaned underneath, lots of dirt and dust. external cladding and upstairs windows were also not clean when we arrived. We had no tv or hairdryer in our room upstairs but the others did? Perhaps put a small tv on top of wardrobe? In my opinion long dressing mirrors should be a must in all of the bedrooms and would be handy to have extra sockets next to them, struggled to get my hairdryer to reach the only mirror in my room upstairs. Having said this it’s a great place to stay and would definitely stay again but with the premium price you pay you would expect all these tweaks to be addressed to make it the best it can be.

  Thank you very much for taking the time to leave Feedback following your recent holiday at Porthminster View and we are so pleased to hear you thought the apartment was beautiful and that you appreciated the wonderful views over the bay. We are extremely sorry that the cleaning at the property did not reach our usually very high standard, we have reported this to the Housekeeper that looks after the property for their attention. Thank you also for your recommendations, we will pass these on to the Owner for their consideration. We look forward to the opportunity to welcome you back again in the future. Kind regards, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Mandy4.4★Jun 2023

• "This is our second time we've stayed still fantastic apartment the view is ..."

  This is our second time we've stayed still fantastic apartment the view is unbelievable even on dull days you can just sit on balcony and take in the amazing views

  Thank you for your wonderful feedback. We are thrilled to hear that you loved the property and your stay! Thank you so much again for your comments and we look forward to the opportunity to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Colin5.0★Nov 2022

• "À lovely apartment with a wonderful view."

  However some maintenance issues that could be fixed. Only one light working in the en-suite upstairs. Freezer so full of ice that it was only possible to use one drawer. Sink coming loose, which included the tap, The hoover bag so full that we had to take it outside to empty it. Despite this we had a lovely time and would love to come back.

  Thank you for your comments following your recent holiday at Porthminster View and we are so pleased that you had a lovely time and enjoyed the wonderful views over the Bay from the apartment. We are sorry that you experienced some issues during your stay and we have passed these onto the Housekeeping and Maintenance teams for their attention. We look forward to welcoming you back again in the future. Kind regards, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Eva4.7★Oct 2022

• "Beautiful holiday apartment."

  Clean, comfortable and very spacious. The view from the living area was stunning. If we had any complaint, it was the lack of storage space for our food shop. The cupboards were all full of appliances and crockery. But it really was just a little niggle.

  Thank you for your Feedback following your holiday at Porthminster View and we are so pleased that you thought the apartment was beautiful and that you enjoyed it’s stunning views over the bay. Thank you also for bringing the kitchen cupboard space to our attention, we have passed this on the Housekeeper that looks after the property to see if she can rearrange these to free up some space. We do hope to have the opportunity to welcome you back again in the future. Best wishes, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Diane4.7★Sep 2022

• "This was the fourth time we have stayed in this apartment and it never fails to wow."

  The location for St Ives is excellent with just a short walk in and the view of Porthminster beach is stunning. The offer of a replacement of towels and bed linen in the middle of our 2 week stay was much appreciated. For the first time we took advantage of the access to the Har Spa in the Hotel next door and this was equally impressive. We cannot praise this property highly enough and will definitely be back

  Thank you for your Feedback following your recent holiday at Southminster View and we are so pleased that you enjoyed another stay at the apartment. Glad to hear you enjoyed your visit to the Spa too. We look forward to welcoming you back again in the future. Best wishes, The Carbis bay Holidays Team Property Owner

  Reviewed by Barry5.0★Sep 2022

• "Fantastic accommodation with views to die for."

  Perfect stay, would definitely recommend. We will be back.

  Thank you for your lovely Feedback and we look forward to welcoming you back again in the future. Best Wishes, The Carbis Bay Holidays Team Property Owner

  Reviewed by Paul5.0★Aug 2022

• "Marked down due to cleanliness, had to unblock the shower trays a previous guest towel was left in box under one of the sinks."

  The boiler also had to be reported for losing pressure, after 2 maintenance visits, pressure dropped more slowly, but boiler leaked over washing machine which we dealt with by putting a saucepan under it. The shower in one room upstairs hose spurts out at the shower head fitting, This is premium property we expect better on maintenance front. The view was amazing and access to the SPA was very good too.

  Thank you very much for taking the time to provide feedback, we are glad our Property Management team were on hand so promptly out of hours to help you with the issues which occurred. All maintenance issues are fedback to the owner of the property and we will ensure these are sorted asap. The apartments have the most fantastic views and are in a brilliant location, we do hope you had a fantastic holiday and hope to welcome you back to the area soon. Kind regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Alison4.1★Jul 2022

• "Porthminster view is just the perfect holiday apartment, from location to views to comfort, this is our second time here and have booked again."

  Thank you for your great feedback. We look forward to welcoming you again soon. Best Regards The Carbis Bay Holidays Team. Property Owner

  Reviewed by Nigel5.0★Mar 2022

• "Super for morning sunrise swims in the sea."

  Perfect for the family vacation along with the dog. Just wonderful.

  Reviewed by Gemma5.0★Mar 2022

• "Excellent location, excellent views, apartment was fabulous ,the WIFi page was missing out of the information book but after a short phone call this was rectified immediately with no problems,wonderful holiday!"

  !! Hoping to book for Christmas . Cheers

  Thank you so much for your positive feedback. We are sorry to hear you had an issue but are very pleased to hear that we sorted this out so quickly for you! We are thrilled to hear you had such a lovely time. We hope to welcome you back in the near future. Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Stephen5.0★Mar 2022

• "The property was lovely and clean, the size and aspects of the room were as expected on arrival."

  We enjoyed our stay. We had a toddler and requested a cot which was not easily available (luckily we brought our own). We noticed a stair gate in the cupboard too. There were no towels set out for our child either. I would have liked more information and support for a child (what will be available vs what we need to bring). The apartment is dog friendly and was great for us. An option to pay £20-30 and have some more basics stocked would be great. The afternoon tea you used to offer was a great perk after a long drive. The late arrival and early exit is manageable but not desirable.

  Thank you very much for your feedback. We are please to hear that you enjoyed your stay. The towels are worked out on how many people the property sleeps, it is a sleeps 6 property therefore 6 sets of towels are included, we hope you understand. Unfortunately, due to Ferrell’s Bakery closing the afternoon tea had to be stopped and replaced with biscuits, but we appreciate your feedback, and it has all been taken on board. We hope to welcome you back in the future. Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Amy4.4★Feb 2022

• "Fantastic apartment even better than we expected unbelievable views even at night you could see the lights in the harbour must be best view in St Ives we will definitely be back."

  Reviewed by Colin5.0★Nov 2021

• "Excellent facilities and position, issues with cleanliness of property."

  Thick dirt in the folds of the sofa, coffee spilt on shelf of cupboard above sink, liquid in tea pot, food stuck to the high chair seat. Had problem with the bollard lock as the instructions do not inform you to reset to four zeros before entering the code. We were informed of the broken blind before arrival for which we are thankful. Would recommend the property but the cleaning needs to improve. Carbis Bay holiday failed to help when we initially rang about the bollard lock and told us it was the hotels responsibility, which it obviously isn’t.

  Dear Mr West, We appreciate you taking the time to submit your feedback. Please be assured we will pass your feedback on to the housekeeper and we apologise for the points you identified. We will take into consideration your findings in regard to the bollard, and we will update the collection details accordingly. Sorry that we couldn't help you with the bollard, we are unsure who you spoke to, although its not the hotels responsibility, they are normally very helpful for issues with the car park. We hope to welcome you back in the near future. Kind Regards, Owner Relations, Carbis Bay Holidays Property Owner

  Reviewed by Kevin3.8★Oct 2021

• "We have stayed at this venue before and it was as brilliant as we have come to expect."

  The apartment is clean, well-equipped and in a fantastic location with a beautiful view. ALI very kindly came in mid (2 week) holiday to change all of the linen and towels which was much appreciated. We have already booked next year's stay here!

  Reviewed by Barry5.0★Sep 2021

• "There were a few minor issues which we tried to contact you about but each time we called, we were put on hold and then cut off so we gave up trying to reach you."

  These included: Several patches of very slippy wooden floor that resulted in two falls No shelves in the oven No coffee pods for the Nespresso machine (the ones left were for a different machine and the wrong size) No cable to charge the controllers for the Playstation Dirty socks left in one of the upstairs bathrooms Several pairs of clean socks left in the downstairs bedroom from a previous occupant

  Reviewed by Stephenie4.1★Jul 2021

• ""Very convenient base for exploring St Ives and the surrounding area."

  Fantastic views from the lounge and balcony. Spacious and comfortable accommodation with everything you need for a good holiday provided. We would recommend this accommodation."
  Sue Bratton

  ReviewSep 2019

• ""Just got back after a lovely relaxing week in Porthminster View."

  The views from the apartment are simply stunning as it looks directly down to Porthminster Beach, and across to the town. At night when the lights come on in the town it is simply magical. The penthouse is very spacious ,modern and well equipped. It was a real bonus having access to the pool and sauna in the hotel next door. We’ll definitely be back!"
  Isabel Young

  ReviewJul 2019

• ""Third stay in Porthminster View and plan to return again next year."

  So easy to get to the beach and the town."
  J Haig

  ReviewJul 2019

• ""Fantastic apartment with everything you need for a wonderful holiday."

  The views of St Ives and the beach are amazing. We will be back soon._Thank you._"
  Tracey Hartley

  ReviewMay 2019

• ""We absolutely loved Porthminster View and so great that if it is too wet or cold for the beach you can use the indoor pool next door."

  It is so easy to walk into St Ives and all the wonderful shops and restaurants._A beautiful, well maintained and equipped apartment. __"
  Josh Sparks

  ReviewMay 2019

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