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"1: the hot tub is not practical and usable, it is really hard to warm the water, for us it took around whole the log pack to only make the water slightly warm
2: the tent is also not well maintained, not clean , bad smell , the sofa in the tent is not a good idea as the roof is too low for sitting on the sofa."
We didn’t use the tent at all.
3:the atmosphere and weather was amazing, location is fantastic.
Hi Ali, thank you for your feedback. We were surprised to read that you weren’t able to operate the hot tub which was all prepared for your arrival with logs,kindling etc. We provide specific instructions about how to light and maintain the hot tub fire in our welcome pack and we would have been happy to help you with this if asked. As you may see from previous guest responses they have all loved the hot tub and found it “super clean “ and “comfortable”. Likewise with the tent which is cleaned, aired and checked thoroughly at each guest changeover. Many of our guests have enjoyed playing card games and watching movies in there on the long balmy summer evenings we have recently been enjoying. We hope one day you might be tempted to give a peaceful and relaxing shepherd hut holiday another go.
Property Owner
Reviewed by Ali3.4★Aug 2025
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"The stay was truly beautiful, but for the expensive price tag, there were some aspects which let the stay down slightly."
One of the features that really drew us to the property was the skylight above the bed inside, however this was completely filthy. It was impossible to see through the layer of brown dirt on the glass, which was extremely disappointing and we did feel misled by this given that this was advertised. The hot water in the kitchen ran for maximum 1 minute before going cold - this made washing up very difficult and we had to wait a while before it would heat up again. The shower however was lovely. Of course, being so remote, we expected to encounter bugs and insects, however we would have expected signs that some effort was taken to clear areas on the day of check in. There were spiders EVERYWHERE - I am severely arachnophobic and though I expected to encounter a few, the sheer number was overwhelming. All over the windows, etc. and there were long standing cob webs all over the outside. I understand this is natural however it did not appear that the hot tub, tent outside (both outside and inside the tent) or the outside of the hut itself had ever been cleared of them. There were even cobwebs inside the kitchen drawer with the plates and bowls. Again, the actual facility is beautiful, we were provided with plenty of firewood and had a great time with both the fire pit and the hot tub, however I was unable to use the tent due to the number of spiders inside and some aspects, especially the hot water and the skylight, were disappointing.
Hello Charlotte. Thank you for taking the time to review your stay at Moonshine - we really appreciate your feedback.
As you say insects and bugs are indeed to be expected in our rural location, amongst farmland and at the top of an orchard, and to this end we make every effort to keep this peaceful and private area as free as possible from them. The outside of the hut is swept at every changeover to remove the spider webs which appear as if by magic practically overnight. We think the spiders enjoy the warmth of the wriggly tin of the hut as much as our guests do! We understand also that this is a particularly “good” year for spiders which have appeared even earlier this year due to the onset of an early autumn.
Likewise the inside of the tent is vacuumed and cleaned ready for each guest arrival and the outside canvas swept.
We have looked at the photographs and video after the clean prior to your arrival and we are satisfied that the hut and tent were extremely clean. We take the cleanliness and comfort of our huts very seriously.
We understand that you might feel disappointed by the fallen debris on the skylight but again this is somewhat beyond our control given the huts location near trees but we do endeavour to hose it down or sweep it at each changeover.
With regards to the hot water, we have run it this morning and it is working perfectly. It is a shame you didn’t alert your concern to us at the time, as we indicate in the Welcome Guide that issues and questions should be brought to our attention so they can be dealt with immediately.
We are pleased you enjoyed the hot tub and fire pit and that you were able to take full advantage of using them in our special quiet setting amongst the apple trees.
Property Owner
Reviewed by Charlotte2.8★Aug 2025
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"Amazing experience and amazing memories at this perfect location, will never forget this experience."
The owners are are lovely and really helpful, Would highly recommend this for someone who would like a remote and quiet get away.
Reviewed by Jordan5.0★Aug 2025
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"Beautiful and elegant little shepards hut in the middle of nowhere!"
! Exactly what we were looking for.
Made great use of the log fired hot tub which was super clean and comfortable and heated up surprisingly fast.
The hut its self is very elegant and well styled. The bed was extremly comfortable and love the skylight above the bed!!
The tipi outside was a great little area to chill and useful when getting out of the hot tub.
Everything needed to cook and clean is already there
Such a comfortable place to stay and a lovely welcome.
Would 100% recommend and will definitely be looking to book again in the future.
Thank you so much.
Thank you Sian. We’re so glad you enjoyed your stay and we hope to welcome you back. Sarah and Helen
Property Owner
Reviewed by Sian5.0★Jul 2025
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"Our stay at moonshine was beautiful, we had absolutely everything we needed to enjoy our stay."
The bed was comfortable and the hot tub was lovely. We will definitely be staying again in the future. All restaurants and cafes etc were only a 15 minute drive away too.
Thank you for your lovely feedback and we are so pleased you had such an enjoyable stay. We hope to welcome you back again.
Property Owner
Reviewed by Elizabeth5.0★Jul 2025
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"Apart from being tooooo hot to go in when we arrived
Every single thing was beautiful and amazing
Thank you so much"
Thank you for your lovely feedback. When you stayed we were in the middle of the heatwave but despite that it sounds like you had a great stay!
Property Owner
Reviewed by Remon4.7★Jul 2025
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"We had a brilliant time at the Shepherds Hut, everything we needed for a little break away for our little UK honeymoon."
The Shepherds Hit was clean tidy, well kept and really cool, we enjoyed every minute of our stay and we will most definitely be back in the future.
Thank you to Sarah & Helen for their warm welcome and help during our stay.
Thank you
Joshua & Freya & Walter
Thank you Josh and Freya and we are delighted you chose Moonshine for your honeymoon. It was a pleasure to meet you both and we hope to welcome you back (perhaps for your first wedding anniversary?!). Sarah and Helen.
Property Owner
Reviewed by Freya5.0★Jul 2025
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"We had the best holiday!"
! Great location if you want to travel around Cornwall each day. The facilities are amazing, we used the hot tub everyday & it was beautiful!! The hut has everything you need, we cooked some meals, enjoyed the wonderful nature around us & had the best nights sleep. Me, my partner & our mini dachshund would definitely stay here again!
Thank you so much
Thank you Katelynn for your feedback. We are very happy you enjoyed your stay so much and we hope to be able to welcome you (and your dog!) back.
Property Owner
Reviewed by Katelynn5.0★Jun 2025
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"We had an amazing time staying at moonshine."
Perfect location. Lots to do in surrounding area. Loved it.
Thank you, Lou, for your feedback. We are happy you enjoyed your stay at Moonshine.
Property Owner
Reviewed by Lou5.0★Jun 2025
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"We thoroughly enjoyed our stay and the accommodation was nothing less than great."
Thank you
Thank you for your feedback and we are happy you enjoyed your stay at Moonshine.
Property Owner
Reviewed by Sarkash4.7★Jun 2025
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"We was amazed at how cute this place was!"
Everything you needed! We relaxed so much here. The hosts where on hand just a message away and they where extremely helpful and had good knowledge of where to visit ect! It was clean and it was everything we imagined and more! Will definitely be going back 10/10 the bed was in the wall recess you pull down and it was very comfy! Great holiday getaway
Thank you Donna and we are happy you enjoyed your stay at Moonshine and that you felt so relaxed. We look forward to welcoming you back.
Property Owner
Reviewed by Donna5.0★Jun 2025
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"A fantastic little get away location."
Not only was it super quiet a lovely hot tub which warms up mega quick from the fire. A really really welcoming host Sarah was lovely and very helpful for local knowledge. Loved the TP the photos of this place don’t do it justice! Thanks Sarah once again for a great trip
Thank you Oliver for your great feedback. We are very proud of Moonshine and love it when guests feel welcomed and have a lovely stay.
Property Owner
Reviewed by Oliver5.0★Jun 2025
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"We had an amazing time staying here."
Our stay was perfect and the setting is beautiful and very quiet, helping us to unwind and relax.
The facilities inside and out are excellent and we had a lovely time.
Thank you
Thank you Graeme. We are so glad you enjoyed your stay and felt relaxed. We hope to see you again. Sarah and Helen.
Property Owner
Reviewed by Graeme5.0★May 2025
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"We recently stayed at moonshine as a couple with a dog and had a great time."
The hosts were welcoming when we arrived and although close by for any necessities left us to our own devices. The hut itself was very clean and practical with all essentials needed. ( with nice welcoming gifts ) it really is a hidden gem on lovely grounds. The woods behind are great for sunset walks, where you can really enjoy nature and all its wonderful noises. Good location also with lots of places within a reasonable drive. We will be going back for sure. Highly recommended.
Thank you for your lovely feedback. We are very glad you enjoyed your stay and everything Moonshine has to offer. We look forward to welcoming you both back. Sarah and Helen.
Property Owner
Reviewed by George5.0★Apr 2025
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