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The Packing House

(Ref. 957516)

Hanley Castle near Malvern, Worcestershire Show on map


Sykes rating

  • 2 Guests

  • 1 Bedroom

  • 1 Bathroom

  • Pets No


  • Off road parking
  • Ground floor accommodation
  • Ground floor bedroom
  • Garden / Patio
  • Washing machine
  • Broadband / WiFi

Reviews & Ratings

Accuracy of the listing
Facilities and Maintenance
  • All reviews
  • garden (36)
  • cottage (29)
  • owners (28)
  • comfortable (27)
  • bill (24)
  • sue (24)

65 Customer Reviews

  • "Having holidayed at the Packing House several timesnow, it never changes it is always clean and comfortable."

    Bill and Sue the owners are really freindly and helpful and there is always a welcome pack on arrival. The area also has plenty of places to visit. We shall hopsfully return later in the year.

    Reviewed by Janice5.0Feb 2024

  • "A lovely comfortable cottage in beautiful surroundings."

    We look forward to returning again. Thank you for enabling us to enjoy our visit

    Reviewed by Stephen5.0Nov 2023

  • "As reported to your office by phone the morning after we arrived (04/11/23) the property is not as described."

    The bath has been removed and replaced with a shower unit. We only book and stay at accommodation with a bath as my partner cannot shower due to a skin condition, so would not have booked had the details been correct. Today, 12/11/23, which is over a week later, I note that the details have still not been updated on your website. The owners appeared concerned and offered use of a private bathroom in their own home, but my partner felt uncomfortable about such an arrangement. As it was just the one week she chose to see it through, trying not to let the discomfort spoil our break and managing as best she could.

    Reviewed by Gwynn2.5Nov 2023

  • "A lovely cottage very comfortable and warm."

    Excellent for a couple. Well situated for Sightseeing in the area. Great Malvern only a short drive away. Lovely Owners, Bill and Sue, very accommodating. Gardens even in October beautiful, would be magnificent in the summer months. Will certainly put this cottage on our want to return list.

    Reviewed by Irene4.7Oct 2023

  • "The Packing House is a great, cosy, well maintained place to stay."

    It is well placed for exploring the Malverns and the surrounding areas. Bill and Sue are excellent hosts and allowed us to use their lovely gardens.

    Reviewed by Nigel5.0Sep 2023

  • "When we eventually found the property we were given a warm welcome from Bill and Sue who were wonderful hosts."

    The property itself was finished to a high spec. The bathroom is now a walk in shower, ideal for the more mature person. We were able to walk round the owners gardens which were breathtaking with views out to the malvern hills. Kitchen was well up to date and even had a washing machine. Comfy furniture and bed. Ideal for exploring Worcester, malvern, Ledbury gloucester and many more. Upton upon severn 3 miles down road. Directions were very misleading. I travelled from North and came off at j7 M5. That meant going through outskirts of Worcester took half hour. My advice is travel to j8 M5. This means take Worcester Upton road. 2 minutes to Upton, over bridge .Right at rounderbout to hanley castle. Follow road through hanley castle, you will pass a parking lay-by on left. 200 yards on left on brow of sweeping left hand bend is the entrance with large iron gates. But we'll worth the travel.

    Reviewed by Brian5.0Aug 2023

  • "We had an outstanding holiday, Sue and Bill were very welcoming and sociable."

    We were given full access to relax at our leisure in their fantastic walled garden and grounds. Close to the Malvern hills and many national trust properties.

    Reviewed by George5.0Aug 2023

  • "Our stay at the Packing House was exellent."

    The property was as always very clean and comfortable. The owners Sue and Bill are always helpful, friendly and very welcoming. There are also plenty of places to visit around the area.

    Reviewed by Janice5.0Jul 2023

  • "Very cosy cottage everything you needed."

    Does say shower over bath but it now has a large walk in shower. which was brilliant .Very central for getting about, would go back.

    Reviewed by John3.8Jul 2023

  • "Very comfortable accommodation in lovely surroundings within the friendly and helpful owners gardens."

    Everything that was needed was provided in the property and we felt at home within an hour of arrival.

    Reviewed by Kenny5.0Jun 2023

  • "Lovely, comfortable cottage which is the perfect size for 2 - not too small so you don't feel on top of each other."

    Beautiful walled garden is accessed across a shared courtyard. Loads of things to do area so you can be as busy or relaxed as you want. Highly recommended.

    Reviewed by Janet4.7Jun 2023

  • "We were warmly welcomed by Sue and Bill, who had provided bread, milk and oatcakes for us."

    There was everything we needed for a great stay, plus their gardens which are beautiful were open to us and we had lovely evening and early morning walks. We could not fault anything.

    Reviewed by Alfred William5.0Jun 2023

  • "Bill and Sue were there to greet us on our arrival."

    Fresh flowers in the lounge and milk, bread and some lovely cookies in the kitchen. Lovely setting and the walled garden was an oasis of calm.

    Reviewed by Leslie4.7May 2023

  • "Thank you for welcoming Lynne and I to the cottage over the weekend, and for such an enjoyable stay."

    We hope to see you again sometime.

    Reviewed by Bryan5.0May 2023

  • "Cottage very clean and comfortable."

    Everything you needed. Owners Bill and Sue extremely helpful and friendly. Good location to explore the area . Gardens lovely.

    Reviewed by Ian5.0Apr 2023

  • "Really enjoyed my stay."

    I was a little dubious at first as the property is in the grounds of the owner's residence however, I really did not need to be. The hosts were very welcoming and accommodating. The property is perfectly located for access to the malvern hills and nearby Cotswolds. Great stay.

    Reviewed by Stuart5.0Apr 2023

  • "The cottage is in a lovely, peaceful rural location."

    It was comfortable, spotlessly clean, well equipped and ideally suited for two people. The owners were friendly and helpful. We hope to return again.

    Reviewed by Gordon5.0Apr 2023

  • "Shower we are in our 70s and a hand bar would have been helpful But any"

    Thank you for the prompt, we had been thinking a walk-in shower would be an improvement , your suggestion helped confirm that and so we have now replaced the over-bath shower with a new walk-in which we think will be more convenient and comfortable for everybody. Property Owner

    Reviewed by Susan4.1Feb 2023

  • "Excellent location for easy access to many places of interest."

    Reviewed by Terence5.0Nov 2022

  • "A beautiful cottage in stunning walled gardens."

    Peaceful and perfectly placed for a visit to the area. Stunning views of the Malvern hills. The cottage has everything you need for a comfortable stay with friendly owners on site if you need them.

    Reviewed by Sarah5.0Oct 2022

  • "We really enjoyed our stay at the Packing House."

    It was very comfortable, clean and well equiped. Sue and Bill were very welcoming and helpful. We plan to return again next year.

    Reviewed by Janice5.0Oct 2022

  • "The Packing House is delightful, very comfortable, cosy and well situated for getting out and about in the area."

    Our hosts made us very welcome. Certainly a property that we would visit again.

    Reviewed by Antonio5.0Oct 2022

  • "The accommodation was ideal for us, with the bonus of the gardens as well."

    A wonderful stay.

    Reviewed by Simon5.0Sep 2022

  • "The owners of The Packing House were nice, welcoming, and helpful."

    The cottage was clean, cosy, everything we needed was provided, and we receive a lovely welcome pack on arrival. The only reason we would not come back, was the bed. It was the hardest bed and unfortunately caused me sleepless nights. I had to lay on the sofa. Not ideal. If holiday property owners provided a hard bed which some people prefer, I think a memory foam mattress topper could be provided. Not expensive and can be rolled up. People then have a choice. Sleep is most important for a holiday. I was tired the whole stay Everything else was perfect. This was most unfortunate.

    Fair comment, thank you, we had received positive comments on the mattress- at least one person wanted to buy one like it- but nothing lasts forever so we have replaced it with new one which does include a memory foam element as you suggest. We actually bought two including an identical new mattress for ourselves and I'm pleased to report we that we find the new mattress very comfortable. Property Owner

    Reviewed by Michael4.4Aug 2022

  • "We had an extremely comfortable holiday at The Packing House."

    Premises were clean and well equipped and we met the friendly owners. The cottage is on the owners property in lovely peaceful surroundings - hope to visit again.

    Reviewed by Rita5.0Jun 2022

  • "Comfortable cottage in a lovely setting, the owners were very generous in sharing their beautiful walled garden."

    Reviewed by Pamela5.0May 2022

  • "We had a lovely Easter break at The cosy, comfortable Packing House."

    Bill and Sue gave us a warm welcome and made us feel very much at home during our stay. The extra little touches such as milk in the fridge, biscuits and a delicious loaf of bread were very much appreciated. We will definitely be back.

    Reviewed by Lynn5.0Apr 2022

  • "We really enjoyed our stay it was clean and very comfortable."

    The welcome pack was very much appriaciated. Sue and Bill were very friendly and helpful. We will definately be returning in the near future.

    Reviewed by Janice5.0Apr 2022

  • "A very attractive and comfortable cottage with access to a beautiful garden and close to many interesting places."

    Just perfect.

    Reviewed by Andrew5.0Mar 2022

  • "A wonderful little place to relax for a few days."

    The generosity of the owners sharing the walled garden and the grounds was a wonderful bonus. I took my coffee out to the swing bench and walked in the Paddock and beyond with views of the Malvern hills. A real tonic for the spirit. A place for creative rest, peace and quiet. Bread and milk and the jar of cookies was a lovely welcome treat! Adjustable temperature for the bath well planned. I look forward to returning some time soon.

    Reviewed by Carey3.8Oct 2021

  • "We found the Cottage to be really cosy, clean and well stocked, with lots of nice little touches."

    The welcome pack of lovely bread and biscuits, etc were very welcome and a super surprise. The owners Bill and Sue were extremely friendly and helpful and knowledgeable about the area which is so useful when you are not familiar with it. The access to their lovely garden was very nice with wonderful views of the Malvern hills. We spent a very enjoyable week and would highly recommend the property and would love to book it again in the future. We were surprised that the Cottage only gets a good recommendation when in our opinion it deserved a much higher one. Pam & Den

    Reviewed by Dennis5.0Oct 2021

  • "Excellent cottage, lovely homely comfortable welcome."

    Being able to spend time in the magnificent walled garden was just bliss.

    Reviewed by Malcolm5.0Oct 2021

  • "Sue and Bill were excellent hosts being very friendly, helpful and informative."

    The welcome pack of fresh local bread, luxury biscuits and milk was very much appreciated. We were initially disappointed with the size of the cottage, the bathroom being very narrow and the kitchen comfortable with one person. However, the cottage was extremely well equipped and tastefully decorated. Generally we were only in the cottage in the evenings as out everyday exploring the area. For us the surprise delight was the magnificent walled garden, that would rival any N.T. property! It was huge with well stocked flower beds , a fish pond in the middle with several arbours over the pathways. We enjoyed taking our morning coffee there daily, sitting in the sun and having a stroll around before heading off for the day. The cottage is well located, being close to Malvern. We enjoyed driving and walking around the many villages admiring the the countryside and architecture of a bygone age with wonderful black and white homes. Lots of nearby towns to explore such as Ross on Wye, Tewkesbury, Ludlow, Worcester to name but a few. We were so lucky with to have a week of good weather, making it a most enjoyable holiday.

    Reviewed by Joy4.7Sep 2021

  • "A very enjoyable stay in The Packing House."

    Bill & Sue made us very welcome - especially with the welcome pack! Having access to their walled garden is a big bonus and the history of the garden and house is a fascinating insight into how life was lived some years ago. The Malvern area has lots to offer with regards to places to eat/visit with the Cotswolds just on the doorstep as well. We can thoroughly recommend the Packing House as an ideal base for couples wishing to base themselves here.

    Reviewed by Colin5.0Aug 2021

  • "This was our second visit."

    It will be our last. Vastly gone downhill. Not clean. Very disappointed. The pictures bear little resemblance to how we found it. Plants very overgrown at the front so we couldn't see out of or open the windows and building stuff all around the back. Looks neglected now, no nice walk around the ground like last time.

    Reviewed by Janet2.2Jun 2021

  • "We had another lovely relaxed holiday."

    The accommodation was as always very clean and comfortable. A nice touch by the owners was the milk, tea bags, biscuits these were much appreciated. It is also a good place to see the Worcestershire area, such as Upton -on-Severn, Malvern and Pershore to name but a few. We will be returning for another holiday in the future.

    Reviewed by Janice5.0Jun 2021

  • "What a perfect base for exploring the Malverns."

    The owners Bill and Sue are absolutely charming, they'd attended to every detail (including lovely cookies and fresh bread) and provided a very warm welcome. The entrance from the road is easy to miss so be sure to follow the pre-arrival instructions. The grounds and gardens are superb as are the views. Cosy, quiet and very comfortable is perhaps the best way to describe the property and we hope to make a return visit.

    Reviewed by Michael5.0Sep 2020

  • "Beautiful cottage, made very welcome."

    Exceptional clean and comfortable cottage. Gardens and grounds were beautiful, peaceful, tranquil with outstanding views of the Malvern Hills. We would definitely go back.

    Reviewed by Angela5.0Aug 2020

  • "The owners Bill and Sue were excellent hosts."

    They had provided bread,milk and butter for our arrival which was very thought. The accommodation was spotlessly clean and comfortable, a;lso very well heated, as this was a winter break. We were made to feel very welcome and would certainly return in the future.

    Reviewed by Janice5.0Nov 2019

  • "A quiet well appointed single storey cottage."

    Reviewed by Peter5.0Oct 2019

  • "It was just what we wanted - a quiet, peaceful holiday in the most exquisite surroundings."

    Extremely helpful and welcoming hosts.

    Reviewed by Robert5.0Sep 2019

  • "The gardens at this property were exceptional."

    The owners were very happy for us to enjoy the gardens whenever we liked. They were very welcoming

    Reviewed by Penelope4.4Aug 2019

  • "A very enjoyable holiday an excellent location for visiting the Malvern area."

    Reviewed by Chris4.4Jul 2019

  • "A lovely cottage in a good location."

    A welcome pack on arrival which included milk bread and even some butter. All appreciated. Lots of lovely towns and villages to visit plus many national trust properties nearby. Would recommend to anyone who likes peace and quiet but likes to have the choice of going out if they wish. You have the use of the owners beautiful garden but some people may not like not having a garden of their own...there is an area with a barbecue and picnic bench for your own use at the back of the bungalow. We really enjoyed our stay and would definitely go back.

    Reviewed by Kevin5.0Jun 2019

  • "A very enjoyable stay at the Packing House."

    Bill and Sue were great hosts, always on hand with advice and recommendations. A charming cosy and spotlessly clean cottage set in the grounds of the owners property. The Gardens were beautiful, all down to Bill and Sue's hard work. The weather during our 14 day stay, appalling !! I'm sure it rained most days, or parts thereof, but we still found plenty of things to keep ourselves occupied. The only negative for me, The bed was a little on the hard side. Overall. A Lovely cottage. with lovely Hosts. Would recommend this very cosy bolthole.

    Reviewed by Gill4.7May 2019

  • "Bill & Sue were brilliant, cottage, views and gardens were amazing."

    Reviewed by Steven5.0May 2019

  • "An ideal location for visiting the RHS Flower Show in Malvern and for walking the Malvern hills."

    The owners were very friendly and helpful and have worked very hard to create a beautiful walled garden which guests are welcome to use. A perfect hideaway for two people.

    Reviewed by Dawn5.0May 2019

  • "An absolute must if you want a relaxing holiday in a very comfortable cottage in beautiful surroundings."

    Reviewed by Elaine5.0Apr 2019

  • "Fantastic, relaxing week at The Packing House."

    Never been to the area before but would definitely return to this property, just to 'chill'. Hubby missed a dishwasher and tumble drier but the facilities that WERE there were great, especially smart TV. Didn't need to unpack my DABs or fan heater as these were provided. Nice welcome pack with gorgeous local bread. Very peaceful.

    Reviewed by Janet4.7Mar 2019

  • "The cottage was absolutely perfect, we felt comfortable, at home and relaxed immediately."

    The interior was everything we could have wished for and the setting and grounds were beautiful even in the middle of winter. We went for a quiet, peaceful Christmas break and that is exactly what we got. The welcome and hospitality from Sue and Bill was superb and we would recommend The Packing House to anyone. we hope to stay again for longer in the summer.

    Reviewed by Michael5.0Dec 2018

  • "Excellent accomadation,Bill was very helpful on our arrival."

    Would definately recommend and hope to stay next yearwhen wego home to visit family.

    Reviewed by Whalen5.0Dec 2018

  • "The holiday at the packing house was lovely everything that I expected from ..."

    The holiday at the packing house was lovely everything that I expected from Sykes the owners sue and bill were very friendly and nothing too much trouble a welcome pack on arrival it was lovely and warm when we arrived the accomadation was beautiful done and you felt at home right away their gardens which you could use were a delight to see we wanted to relax and we did lovely places to visit never been to Worcester before we really hope we can return here and would recommend the packing house thank you sue for your help and Bill lovely friendly people

    Reviewed by Barbara5.0Nov 2018

  • "Just got back from this wonderful cottage, we really enjoyed staying here, its cosy and clean the bed was so comfortable ."

    The owner's were so kind they supplied a very generous welcome pack they let us use their fantastic walled garden whenever we liked, the surrounding areas are beautiful,lots of quaint villages nearby and quite a few National Trust properties too we didn't want the holiday to end and can't wait to return next year.

    Reviewed by June5.0Aug 2018

  • "Lovely well equipped cottage in a unique setting, with a nicely crafted welcome package."

    Exploring the extensive walled garden was a delight and allowed us to enter a bygone age. A big 'thank you' to our hosts

    Reviewed by Peter4.7Aug 2018

  • "I was really pleased with the cottage apart from the creaky bed."

    was disappointed.the so called private area was a walk from the cottage not a private garden as stated. Also the out look from this area was not nice it had gas bottles and bits of wood.Very clean and the cottage was well equipped and cosy well worth a visit.

    Reviewed by Kevin4.7Jul 2018

  • "We have holidayed many times with Sykes Cottages."

    We know that everything will be top class and The Packing House was no exception. The owners were welcoming and the accomodation was very comfortable with everything you need for a relaxing break. The invitation to make use of the the owners extensive gardens was an added bonus. We would certainly consider returning to this perfect little holiday home.

    Reviewed by Sue5.0Jul 2018

  • "Problem no pub nearby, sue &bill very hospitable."

    Reviewed by Edward5.0Jun 2018

  • "The packing house is a very relaxing place, could not fault it, Jim and Sue are very friendly, Jim took us on a tour of their beautiful gardens the views are magnificent."

    Would defiantly go back there.

    Reviewed by Douglas5.0Apr 2018

  • "Great hosts, beautiful surroundings, and great little cottage."

    Would definately recommend.

    Reviewed by Keith4.4Feb 2018

  • "The owner of this cottage had thought of everything and gone out of his way to make our stay a superb one."

    We loved the cottage, the welcome and the light up xmas tree and christmas decorations.

    Reviewed by Joanne4.8Dec 2017

  • "Beautiful cottage in idyllic surroundings."

    The owners provided everything needed for a perfect and relaxing week’s holiday along with all the comforts of home. With access to their stunning gardens and panoramic views of the Malvern Hills, I could not have asked for more.

    Reviewed by J5.0Dec 2017

  • "The owners Bill and Sue were very friendly and we were encouraged to walk round their gardens with wonderful views as much as we wished as well as using the walled garden to sit in the sunshine and relax."

    Reviewed by Lesley5.0Aug 2017

  • "We were delighted with the cottage and feel the attractive gardens are worthy of a mention."

    The owners are very friendly and more than happy to share their grounds with you

    Reviewed by Paul5.0Jul 2017

  • "Immaculate condition, well equipped and very comfortable."

    V.helpful owners providing a relaxing holiday. Beautiful grounds and colourful garden s.

    Reviewed by Bob5.0Jun 2017

  • "A well appointed self contained building set in the owners large grounds."

    The icing on the cake was the free access given to the owners large walled gardens and the pasture land with a stunning view of the Malvern Hills.

    Reviewed by Raymond4.6Jun 2017

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  • All ground floor
  • One double bedroom
  • Bathroom with easy access walk-in shower, basin and WC
  • Kitchen
  • Sitting room with dining area
  • Porch/Boot room.
  • Biomass central heating
  • Electric oven and hob, microwave, fridge, washing machine, TV with Freeview, DVD, CD/radio, USB sockets, WiFi, selection of books and games
  • Fuel and power inc. in rent
  • Bed linen and towels inc. in rent
  • Off road parking available
  • Lockable bike storage
  • Enclosed garden and wooded area with furniture and BBQ
  • Shared use of owners walled garden and tennis court
  • Sorry, no pets and no smoking
  • Shop 2 miles, pub 1.5 miles
  • Note: The stove in the property is not available to use
  • Note: Babes-in-arms only
  • Note: There are unfenced ponds in the garden.

The property

Hanley Castle 1.5 miles.

A charming cottage set in the 6 acre grounds of the owner's home amongst beautiful countryside with walled gardens and magnificent views of the Malvern Hills, on the borders of the three counties of Worcestershire, Gloucestershire and Herefordshire.

All ground floor, this wonderful cottage provides an excellent base for a relaxing holiday.

An entrance porch/boot room to the front of the cottage is ideal for storing walking gear and wellies.

To one end of the cottage is a lovely, bright and cheery bedroom, and the cottage also has a large comfortable sitting room with a dining area and a feature stove, perfect for enjoying a romantic dinner or relaxing over a morning coffee.

A galley kitchen has been very well equipped.

Outside guests can enjoy the peace and tranquillity of the area in their private garden area complete with garden furniture and BBQ.

Close by is the pretty riverside town of Upton-upton-Severn, plus Malvern and the dramatic Malvern Hills, as well as Worcester, Cheltenham, Tewkesbury and the Vale of Evesham.

The busy Three Counties Showground is three miles away and is easily accessible by car or bicycle.

A wonderful base for a memorable holiday at any time of year.

View on map

About the location


Upton-upon-Severn 1.5 miles; Malvern 5 miles; Worcester 10 miles.

This ancient Worcestershire village lies in beautiful countryside between the riverside town of Upton-upon-Severn, the striking town of Malvern and the Malvern Hills. The village has a village green and a 15th century timbered pub, and was a former Royal hunting area of King John and is this also where, reputedly, P G Woodhouse based several stories. The pretty town of Upton-upon-Severn lies on the banks of the River Severn and boasts a variety of delightful 17th century buildings and attractive shops, including 'The Pudding Shop', traditional inns and cafes and its very own museum. It also plays host to many annual festivals, including Jazz, Folk and Blues Festivals, as well as the Sunshine Music Festival. This small, thriving town has its own marina, a vineyard and a well-stocked farm shop at the local fruit farm, plus the town’s medieval church, which is now a Heritage Centre, is topped by a striking 18th century cupola, known locally as 'The Pepperpot'. Also close by is the beautiful Worcestershire town of Malvern and the dramatic Malvern Hills. An Area of Outstanding Natural Beauty, the Malvern Hills offer 100 miles of footpaths and bridleways, and forms a nine-mile range of ancient rock. The Great Malvern Food Festival in June is well worth a visit, as are the many events at the Three Counties Show Ground and the Malvern Theatre, which welcomes productions from the West End and the Royal Shakespeare Company. There are many National Trust properties and gardens in the area, as well as outdoor activities to suit all abilities.

Note: Babes-in-arms only.
Note: There is no bath in the property - it has been replaced by a walk-in shower. We are waiting for updated images of the bathroom.

This property offers the following short breaks:

  • Winter
  • Off-season
  • Last minute
  • Christmas