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"No oven glove, not all lightbulbs working throughout the cottage, bbq was not emptied, handle broken and drip tray missing so ash falling through,
Wood burner not emptied, toilet not flushing in upstairs bathroom and the toilet brush disgusting with faeces ."
. very unpleasant!!, window frame in bedroom 2 broken, dog poo bags left on floor by dustbins, one of recliner chairs broken and held together by string, diffuser sticks mouldy, no kindling or logs for wood burner …. So yes not that happy
Many thanks for taking the time to leave your feedback, We are very disappointed to read your comments, however we are sad that you did not notify us of anything while you were there, as we would have rectified anything we could immediately. Please be rest assured that all your comments have been taken on board and steps have been taken to address them. We do hope you still managed you have a lovely holiday and enjoyed all the area has to offer.
Property Owner
Reviewed by Emma2.2★Aug 2024
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"This is a beautiful idyllic cottage in a lovely surrounding !"
! Could do with a little maintenance and tlc and also some oven gloves would be good !! No towels in downstairs shower which was a little strange .. but otherwise all was good .
Reviewed by Jayne4.4★Aug 2024
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"Lovely cottage, had a great holiday."
We will definitely book again.
Reviewed by Duncan3.8★Jul 2024
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"Great cottage with lovely features."
The garden was amazing and safe for young children to run around. The games room was an added bonus. The 15 minute walk into Salcombe is ok and is downhill but a steep walk back so might not be ideal for everyone, driving is possible however the lanes are very narrow and reversing is needed at times. The log burner in the lounge is a lovely touch but the sofas are not very comfortable, due to our stay being a summer month this did not really bother us this time. We did have an issue with lights and had to call an electrician out, we had to wait until the following morning so were without lighting for an evening. Parking is sufficient for 2 cars. Signage for the cottage could be improved so is more easily visible. The shed door is hanging off and we had a near miss when opening it. Wifi is good. I would recommend this cottage for a family stay.
Reviewed by Martine3.8★May 2024
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"Just returned from a lovely break at Summer Cottage."
The Cottage is stunning, in a great location and beautifully furnished. We loved the well kitted out kitchen. Thanks for a wonderful stay, we would love to return!
Reviewed by Domine5.0★Jan 2024
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"Summer cottage is beautiful and quirky period cottage."
It was very clean on arrival and had everything we needed for a self catering holiday. The unusual cooker didn't bother us at all as there are good instuctions provided and we even managed a full roast dinner easily enough. We especially loved the log burning stove in the lounge, the wide variety of books, games and DVDs provided and the beautiful views from the master bedroom. My teenagers spent hours playing table football in the den. It's a lovely 15 minute walk into Salcombe which we did most days but it is steep so might not suit anyone with mobility issues.
Reviewed by Dawn4.4★Oct 2023
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"We found ‘Summer Cottage’ to be a delightfully well-presented period cottage in a charming (and very quiet) location."
At the top of the tide, boats can be launched from the head of Batson Creek, just 5 minutes walk down the hill.
Read the instructions for the Sandyford (Aga) carefully, as it takes quite a while to heat up!
‘The Den’ is cool, but it would benefit from a slight change of layout in order to maximise the space - mount a big TV on one of the side walls, and put big sofas on the opposite side or in a corner. You’ll then have a cool snug for kids, whereas today you have a small TV and a sofa for 2/3.
Reviewed by Alastair5.0★Aug 2023
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"The cottage is lovely and in a fantastic location, peaceful but close to Salcombe."
The bedrooms and bathrooms were well appointed and comfortable. The chairs in the lounge were ok but not really that comfortable for a longer evening. The kitchen was nice overall but the cooking facilities are completely inappropriate for a holiday stay. The range cooker temperature needs to be manually controlled 30-60 minutes ahead of use, and even then the hot hob does not hold a boiling pan effectively. The induction hob unit to the side of the range is not straightforward to work out, and when in use the temperature cannot be finely adjusted. Coupled with the range issue we had to constantly blow on a simmering pan for 20 minutes to avoid it boiling over otherwise it would not hold a simmer either. This made cooking a meal for our family extremely difficult. The kitchen also needs to be equipped with more dish cleaning products, and we found the coffee machine wasn’t clean and we found old jacket potatoes in the range oven!
Reviewed by Melanie3.4★Aug 2023
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"Beautiful place, garden is gorgeous."
Beds comfortable. We had a blissful week, ate all our meals outdoors as weather was perfect. Facilities are good especially the showers, the cooker was different but once you got used to it, it was fine. Very handy for Salcombe, a beautiful walk in which we did most days.
Reviewed by Nicola4.4★Jun 2023
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"The cottage was immaculate, location was perfect and we can’t wait to visit again!"
Reviewed by Jennifer5.0★Mar 2023
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"We greatly enjoyed our stay in Summer Cottage."
It was extremely comfortable, well-appointed and beautifully maintained.
It was decorated with real flair and high quality fittings.
A most convenient base to explore the Salcombe area’s beautiful coastline, beaches and countryside,
Reviewed by Michael5.0★Sep 2022
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"The cleanliness of the cottage was far better than our last visit, everything was immaculate."
The only slight moan would be the same as our previous visit-the cooker.
Taking half an hour to heat up & only the 2 hot plates makes it tricky to cook a full meal for a family. We appreciated the separate electric hob, but a double one would be great then we wouldn't have to heat up the main oven, therefore saving money on fuel for you too.
Reviewed by Jayne4.1★Sep 2022
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"Cleanliness has been mentioned by others in their feedback and still hasn't been addressed."
My wife wrote dust on shelves in the lounge, there were also thick cobwebs everywhere.
We got there early at 2pm and we were allowed to put things in the fridge, but when we got in at 3pm the kitchen floor was still wet.
The banister rail at the top was wobbly, the doors wouldn't shut properly, catches were broken and there were loose tiles in the kitchen.
I noticed that there was a leak through the kitchen ceiling, probably from the main bathroom.
In the main on suite bedroom there are yellow tail scorpions in the wall, which my son had to block off with tissue paper.
Reviewed by Graham2.8★Jul 2022
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"A fantastic place to stay."
One tiny tiny gripe - it felt a bit invasive having the window cleaner arrive during our stay as he was told to clean both inside and out which could have been a little uncomfortable had we not been out of bed!
Reviewed by Orsten5.0★Feb 2022
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"Delightful stay in this perfect authentic cottage which is in such a peaceful comfortable location - but so easy to reach Salcombe and The Bakers it’s also a great starting point for our many walks be it Snape or North Sands via Hanger Mill."
We loved the fittings so in keeping and the painted decor, it was a great size for 4 adults and 3 children without feeling on top on each other. we didn’t use the Den but can imagine on warmer days it would be used a lot. We loved our stay in our ‘Christmas Cottage’ and we’re sad to leave
Thank you for taking the time to leave us your feedback. We were really pleased to read that the property was comfortable and the location was great for what you had planned during your stay. How lovely to spend Christmas by the sea this year!.. We very much look forward to welcoming you back soon.
Coast and Country Cottages on behalf of,
Property Owner
Reviewed by Diana5.0★Dec 2021
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"Lovely cottage but could have been cleaner."
Thank you for taking the time to leave us your comments. We were terribly sorry to read that the cleanliness of the property was unsatisfactory for your stay. Please be assured that should you have contacted our office during your stay, then we would have arranged for the property to be recleaned. We can only apologise for this and hope that despite this you were comfortable and enjoyed your stay.
Coast and Country Cottages on behalf of,
Property Owner
Reviewed by Claire4.1★Oct 2021
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"General cleaning leaves a lot to be desired."
Decor is getting tired needs revamping.
Reviewed by Keith3.8★Sep 2021
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"Lovely well equipped cottage and well situated for Salcombe with short but steep slope on part of the walk."
As other reviewers have stated the cooker takes some getting used to and switches off completely after 10.30pm So beware if you arrive late on your first day and try to cook pizzas as we did. Take something microwaveable instead!
Reviewed by Emma4.4★Aug 2021
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"Beautiful cottage in a wonderful location."
We really enjoyed staying here.
Reviewed by Hannah4.7★Aug 2021
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"The cottage was great although a bit cobwebby!"
I placed a bag on top of the wardrobe to make space and when I took it down it was literally covered in dust and fluff. I realise it is an old cottage and accept cobwebs but a quick dust on top of wardrobes not difficult.
The bedding was all very nice and fresh feeling.
The downside of the kitchen was the cooker I would say. It was quite annoying that it had to be switched on 30 minutes before you could start to cook anything which is no good if you have young children who want to eat soon after you arrive home. Also, because I have arthritis in my hand, I found the doors almost impossible to open. Something to be aware of I think.
Lovely view from the cottage windows, the children enjoyed watching the cows moving from field to field.
Finally I would like to say I didn’t need so many emails from C &C giving me instructions on how the cottage was to be left, it was quite irritating, remove all bedding, put towels in black bags, make sure dishwasher is emptied, remove all rubbish etc etc. Personally I would always do that but when you are paying a not inconsiderable amount for a weeks stay you do not expect to be told to do the job of the cleaners for them.
Many thanks for taking the time to leave your feedback. We are happy to hear that you loved Summer Cottage. The comments in respect of the accommodation are much appreciated, these have been passed on to the owner who will be looking to address the various points mentioned. We can only apologise that you felt we asked too much of you on your departure, please know these are only suggestions to help the cleaners at this busy time. We are so pleased you enjoyed your holiday and hope to welcome you back to the area soon.
Property Owner
Reviewed by Lesley4.1★Jul 2021
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"We have been staying in this cottage for many years it location is ideal just far enough from the hustle and bustle of Salcombe and so relaxing."
Reviewed by Keith3.8★Jun 2021
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"The cottage was very well equipped & in particular the beds/ bedding extremely comfortable."
The downstairs shower room wasn’t clean- hairs in the plug hole from a long while ago stopping it from draining which I dealt with.
Whilst we are used to an Aga style oven, those who aren’t would struggle to cook a full meal effectively. Perhaps a separate hob could be installed as well, which most people with Aga’s have. It must have made the kitchen very warm in the hot weather as well.
A lovely cottage in a great position.
Many thanks for taking the time to leave your feedback. We are pleased that you enjoyed your stay at Summer cottage, however we are disappointed that you were not satisfied with the cleanliness of the property. We work very closely with our cleaners who have been informed of your comments and will rectify these issues. Many thanks for your feedback regarding the Aga, we will pass this onto the owner. We do hope you had an enjoyable stay despite the issues you encountered and we hope we can welcome you back to the are soon.
Property Owner
Reviewed by Jayne4.4★Sep 2020
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"The cottage was lovely, it was very clean and tidy on arrival and in a beautiful location."
Would definitely recommend to friends / family and would go back again.
We were so pleased to read that you enjoyed your stay at Summer Cottage and hope we can welcome you back to the area again soon!
Property Owner
Reviewed by James5.0★Jan 2020
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"Great property a short walk from Salcombe."
House had a lovely flow to it with lots of social space. Cleanliness left a lot to be desired however, and we left the house in a much cleaner state than when we found it.
Thank you for taking the time to leave us your feedback. We do apologise that the property was not presented satisfactorily on your arrival. We have discussed and worked with the housekeeper of Summer Cottage to ensure that the cleanliness is improved upon. We do hope despite this, you were able to enjoy your time at the cottage and we look forward to welcoming you back to the area.
Property Owner
Reviewed by Mark4.1★Sep 2019
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"Beautiful cottage."
.really appreciated all the personal touches. Every kitchen implement you could think of, including a coffe machine, ...loads of games, videos, and a welcome pack, brilliant!
The walk alongside the river into Salcombe is an easy stroll, and very pretty.
We go away every February, and have stayed in many lovely cottages, but this was exceptional.
Reviewed by Jennifer5.0★Feb 2019
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"As above - a wonderful cottage and perfect location."
Very peaceful and well equipped.
Mr John Bryan PattersonOct 2018
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