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"Had a lovely stay at High Cliff."
The property is spacious and tastefully decorated. The beds were especially comfortable. The location is great for walking into Lyme (if you don't mind the odd hill), and for exploring the surrounding area. We were very pleased by the speed with which you sorted the issue with the bed set up. However, we felt the property was overpriced given the overall quality. Issues included; sink plug not working in the main bathroom and the toilet seat was loose (we tightened it), lack of clothes pegs (we bought some) or laundry basket, the mirror light in the ensuite didn't work, there were no poles to open the skylights, there were no instructions for some of the appliances (primarily the oven), tired selection of pans (some with no lids). Generally, the instructions and property info was out of date, for example, the refuse collection. Also, although you can't do anything about this, guests should be aware that there is a lot of traffic noise from the road running alongside the property, which meant we didn't use the garden as much as we would have liked. Finally, we were disappointed there no form of welcome pack, not even a pint of milk. We still had a good week, but would not rent this property again.
Reviewed by Alison3.1★Jun 2025
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"It was a lovely house which suited us with 4 adults and two children."
Unfortunately the pressure in the boiler was zero. We called out maintenance who attended promptly but unfortunately the heating system needs an overhaul as we had to re pressurise it each time we needed heating. Other than that PERFECT
Thank you for the positive feedback.
And I’m sorry you had to re pressurise each time. The maintenance team did offer to fix the issue but we were told you had asked not to complete this during your stay (which is also understandable), and as such the works are being completed this week.
Property Owner
Reviewed by Theresa4.7★Oct 2024
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"We loved our stay at High Cliff Cottage!"
The house was beautiful, decorated in a style we loved, impeccably clean, with spectacular views. A wonderful place to stay.
Reviewed by Gemma5.0★Aug 2024
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"Great accommodation, great location and even the weather contributed to a very enjoyable holiday!"
Reviewed by Paul5.0★Jun 2024
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"Overall our stay was enjoyable."
However, a few things were an inconvenience.
The bathroom sink tap started leaking on our first night & flooded the bathroom during the night. A Sykes Cottages rep came out to answer our call & turned the water to the tap off, meaning that we could only use the bath taps for the rest of our stay.
We couldn't get the oven to work. In spite of Googling instructions & following them, the oven would not come on. Subsequently, food we took with us to cook, travelled back home & we had to go out to eat.
Not one of us could open the conservatory door. The weather was hot and it became too warm to sit in there & enjoy the garden.
Nothing too bad, but put together it affected our overall view of the place and made us feel that it was overpriced.
Reviewed by Nigel3.4★May 2024
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"The property provided a comfortable, well-equipped stay for our holiday, with fantastic views of Lyme Bay towards Golden Cap from the dining/kitchen, conservatoy and garden."
It is up a steep hill, but if you're staying in Lyme Regis, where isn't!
Reviewed by Philip4.4★Mar 2024
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"A very comfortable home with every items you need for a relaxing holiday
My only grumble,a pole to open the windows in the bathrooms."
Reviewed by Ann5.0★Jul 2023
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"The property is lovely, comfortable and very well equipped (though it could do with a BBQ and a freezer)."
We really appreciated the speed with which the local Lyme Bay holidays team addressed the issues with the en suite door and the shower in the main bathroom (wobbly loo seats remained outstanding).
The only downsides from our perspective was the location and the levels on the outside space. I know this is down to the lay of the land so can't be helped, but the steps in/out of the property and around the garden are huge and the listing really should state this so that customers know it's not very elderly or child friendly before they book.
The fact that there is no pavement on the road should also be mentioned as this makes walking to and from the town a health and safety risk for young and old as road users are not very pedestrian friendly! The listing also states that it’s ~0.5 m from shops, which is likely true BUT it doesn't mention that the walk to and from those shops involves an extremely steep hill, so again if your party contains young or old members be prepared to be driving back & forth into town to drop off or pick up as walking up the hill is likely not an option!
Finally, again I know there is nothing you can do about this but the house is very close to a noisy road, and the noise is very invasive if you're not used to living by a road. The master bedroom faces the road and its very noisy with the window open when the traffic starts from 6am so again I think this is something potential customers need to know.
In summary - it is a lovely property, well laid out, decorated and equipped but on balance I would only recommend for fit or able adults only, not for older customers or families with small children.
Reviewed by Candida4.1★Jun 2023
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"Apart from the door to the on-suite bathroom and the small shower everything was excellent."
The house was perfect for what we needed and ideally located. Would definitely recommend. Many thanks
Reviewed by P5.0★May 2023
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"Great location within walking distance from the town up a steep hill."
Views of the sea & small enclosed garden for the dog. Lots of fossils too.
Reviewed by Juliet4.4★Mar 2023
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"We had a lovely stay, the house was great for 6 adults (just be aware in advance that there is only parking for 2 cars)."
We enjoy cooking & eating together so were a bit disappointed with the lack of decent sized pans, plus a garlic crusher & larger tea pot would be welcome additions. There were no recycling boxes for bottles or food waste which would have been helpful.
Reviewed by Liz4.7★Dec 2022
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"We had a wonderful stay ."
A very spacious property.
A few minor things.
Not sure if the en-suite shower is leaking. As there is a stain on ceiling in lounge below shower room
Would of liked a larger range of saucepans (no large pan) or steamers to put on top of saucepans, otherwise very a well equipped kitchen
A top baby gate
We all really enjoyed our stay
Thank you
Reviewed by Anne4.4★Dec 2022
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"Really lovely, warm and inviting home."
We had a lovely time x
Reviewed by Liz5.0★Oct 2022
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"The property needs a tumble dryer, as otherwise it’s hard, if not impossible, to dry towels and wet clothing for the next day at the beach."
It’s really essential for a seaside property.
Also, just one larger fridge/freezer would be desirable as the current two have limited space. And a large saucepan for pasta cooking.
Overall, a lovely modern property with a fantastic view of the coast across to Golden Cap.
Reviewed by Sandy4.7★Jul 2022
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"An outside light in the garden over the steps is needed, quite dodgy at night letting the dog out for a wee, also some of the steps need re-pointing they were a bit wobbly, the door of the conservatory needs fixing only opens one side, also no tumble dryer there should have been a clothes line to dry clothes!"
otherwise very nice cottage in a good position.
We are glad you enjoyed you break in our cottage. Thank you for your feedback - we have asked our handy man to rectify the points raised. Unfortunately one of the sliding doors in the conservatory can not be repaired, but access in and out of this area is not impaired. he washing line that was recently damage
Property Owner
Reviewed by Judith3.4★Jul 2022
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"Perhaps a form of drying washing could be provided ie a washing line"
Reviewed by Ann4.7★Jun 2022
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