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"We had a lovely stay."
The cottage was clean and comfortable with all the facilities we needed including highchair and travel cot. Perfect location and perfect accommodation for a family with children. Parking on the doorstep was really useful. Owner so helpful. We will definitely be looking to return.
Thank you for your great feedback, its so nice to hear you had a lovely stay, Colwell bay is great for children, it makes me so happy that you would like to return. Property Owner
Reviewed by GemmaMar 2022
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"We had a wonderful 3 nights stay in this lovely 3 bedroom house."
We felt like our 2nd home. On entering the house, me and my wife both uttered “WOW”… it had been spotlessly clean, had everything we need. Great communication from the owner Terry-Ann with some great recommendations about the walks. The house is situated just 5 mins away by foot from Colwell Bay where we had our relaxing morning walk with sea waves splashing on to us. Tennyson Down, Needles Point, Alum Bay, Totland Bay, Compton Bay are not far off. We will definitely recommend this to others and also will come back in future.
Thank you for the "wow" factor it made me smile, my aim to make all guests feel like its a home from home. Happy you enjoyed your stay and the location. Glad I could be of help with recommendations. I look forward to you returning. Property Owner
Reviewed by SoumyaFeb 2022
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"A very well equipped cottage."
Extremely clean bright and plenty of room. The heating came on just when it was needed.The owner was so helpful.
A great peaceful location less than a 5 minute walk from Colwell bay. We thoroughly enjoyed exploring the locality and rest of Island. Would highly recommend. Thank you Terry Ann.
Thank you so much for your amazing comments, I am so happy you enjoyed the cottage and the island in October, there is still so much to do and see in the winter. Hope to see you back again soon! Property Owner
Reviewed by PaulaOct 2021
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"The property was well thought out and had everything you could need."
It was really close to the beach and we all had a great time there. The are quite a few things to do in the area, such as the Needles and Fort Victoria, but it was just as easy to visit places further afield from the property too. There was a minor issue with a faulty appliance but the owner tried their best to sort this out for us ASAP. The owner was very nice and helpful. The only problem we had was the amount of bedding and cushions with duck feathers, these are not great for people with allergies. We also found the master bedroom mattress extremely hard so had to improvise our own mattress topper with the duvet. Overall, we loved our stay and would return in the future. Thanks for a great holiday.
Reviewed by SarahAug 2021
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"We had an absolutely wounderful holiday, the house was beautiful, well situatied for needs, very well stocked, loved it."
We met the owner she was a lovely lady. We will be coming back again.
Thank you for your lovely comments, I am so happy you had a wonderful holiday, hope to see you back very soon! Property Owner
Reviewed by LorraineJun 2021
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"The house was clean, warm and welcoming when we arrived."
The beds are comfortable, the reception rooms spacious and the kitchen well equipped.
Terry-Ann kept in contact to make sure that all was well.
We really enjoyed this "home from home"
Thank you
So happy you enjoyed the Cottage and the island in the Winter. Property Owner
Reviewed by LouiseDec 2020
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"Well equipped, comfortable and spacious cottage perfect for a family with young children."
Really close to the beach and within a sensible walking distance of a good park as well as shops and cafes. Useful to have the conservatory for storage however would have used it more as a space to relax in if we'd visited in the summer months with longer, warmer evenings. Nice touch to provide the Nespresso machine with a selection of pods and a cafetiere with filter coffee packs. Will definitely be visiting again in the future.
Thank you for your lovely comments, the proximity to the beach is perfect when you have small children, I hope you'll be able to return one day and enjoy the beautiful Isle of Wight in the summer.. Property Owner
Reviewed by JamesSep 2020
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"Getting in, Very happy all ok two nice day`s nice break."
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I am so glad you enjoyed your weekend. Property Owner
Reviewed by RaySep 2020
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"Garden needs an umbrella
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Garden needs an umbrella
The smaller bedroom upstairs could not accommodate the cot which meant it had to go in the larger of the 2 bedrooms which was unsatisfactory
Thank you for your comments. The travel cot supplied is for use in the larger of the upstairs bedrooms, I am sorry this was unsatisfactory.
I hope you still managed to enjoy your holiday and the beautiful island! Property Owner
Reviewed by RolandJul 2020
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"The worst disaster possible with a rental cottage!"
We were able to get in initially but not easily, unpacked all our belongings into the cottage then went out, only to come back and be unable to gain entry. Neither key worked. We phoned the owner twice and left messages, tried to phone Sykes for help but your phone number isn't evident on the website!! Please put it somewhere easy to find.
After 40 minutes of persistence with both keys we finally managed to gain entry. Phoned owner again and left another message. She rang back later and arranged for the door fitter to call the next day.
He arrived and oiled the mechanism and told us the opening instructions given to us by the owner would result in the door lock mechanism jamming. I passed this information onto the owner together with the correct instructions for opening of the door by email.
The situation was resolved but our holiday was spoilt as our nerves were shattered and we no longer had any confidence in our ability to re enter the property.
We certainly would never return this property or its neighbour with similar locks.
A new street door had been fitted before your arrival and there was some minor adjustments needed on locks. I am sorry you lost confidence in re entering property as a garden door key is also supplied. I hope you still got to enjoy the beautiful island! Property Owner
Reviewed by LesleySep 2019
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"This was our second stay at Serendipity and it will not be the last."
We have already booked two weeks in August 2020. We have been delighted by the cottage. It is well appointed and suits our requirements perfectly. Our two grandsons spend six days with us during our first week at Serendipity and we are joined by our daughter for the last two or three nights of their stay so that she can take them back with her (she parks her car in Portsmouth close to the ferry terminal). This leaves just the two of us for the remainder of the holiday to chill out and take advantage of what West Wight has to offer. The West Wight Sports Centre is well used.
Thank you for your wonderful comments, I am so happy you enjoyed your stay for a 2nd time, hope you return again soon! Property Owner
Reviewed by EdwardAug 2019
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"For a beach holiday, the location was superb."
The house itself is extremely well equipped, tidy, clean and comfortable.
The owner could not have been more pleasant and helpful
All in all, an excellent holiday
Thank you for your positive comments, I agree it is the perfect beach location, just 2 minutes walk to beautiful Colwell Bay, hope to see you back again soon! Property Owner
Reviewed by RoyAug 2018
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"The cottage is situated very close to Colwell beach which allows you to go swimming and walking very easily."
The Needles are a must-see!!
Serendipity is a very modernly equipped cottage where you can find everything you need. It is very clean and the beds are nicely decorated.
So happy you enjoyed your stay and beautiful Colwell beach, ther is so much to see and do. I hope you return soon! Property Owner
Reviewed by InesJul 2018
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"Brilliant the cottage was absolutely gorgeous really exceeded all our expectations and would very highly recommend this property."
Thank you so much for your wonderful comments, hope you return again soon! Property Owner
Reviewed by JuneApr 2018