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"Dreadful. Booked a week and stayed 2 nights."
Feel hugely let down by Sykes and the property owner. Windows were so dirty the view was obscured (main reason for booking)! The shower was disgusting and the Balcony had weeds growing through the decking. Overall standard of cleanliness was very poor and the apartment is clearly poorly maintained. Immediately outside the property major works being undertaken on the bridge. All concerned would have known about the works being carried out prior to our booking and the impact it would have on our stay. The listing said some noise due to the location of apartment being in a lively area - totally understated loud noises until the early hours and then road racing, cars screeching and roaring up and down the road. Property owner agreed to refund half of the cost saying my complaint was about matters beyond his/her control!!!! Sykes did not tell me that when I accepted the offer of refund from property owner they would consider the matter closed and would no longer get involved or help with any thing else related to the matter. Dreadful customer service I would not recommend them or ever book through them again.
Reviewed by Beverley1.9★Oct 2023
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"Loved this place."
Great location, very clean. Would definitely stay again.
Reviewed by Robert4.7★Aug 2023
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"Some initial issues with the WiFi and strong smell of smoke were promptly addressed by the helpful Dream cottages team."
In terms of the flat, the location is good with a lovely view but understandably very noisy. The bathrooms could do with a really thorough clean - some areas of black mould, soap residue etc and the balcony really needs attention and a good clean as well as a fourth chair.
Reviewed by Usha3.1★Aug 2023
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"Lovely location and generally a good apartment but single beds so uncomfortable."
One was slightly better than the other but settee was more comfortable. Had problems with the lift as the door would not stay open to load car for going home. Husband trapped his arm and broke his watch in the process and his wrist was bleeding. Think needs checking as a safety issue. Key fob to shutter door wouldn’t work so we had to lift with the button inside. Not a major issue but a battery working in the clock would have been nice.
Reviewed by Julie2.8★Jul 2023
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"Beautiful apartment, perfect location and views, loved our week here."
Just a few suggestions that would, I believe, improve the guests' stay:
Clearer instructions on how to access the key box on arrival - they presently read as though it is inside the car park, not on the outside wall;
We couldn't get the remote control for raising the shutter to work;
Would really appreciate a mattress cover on the bed that could be laundered after every stay;
Replace the white mugs as they have cracks in them;
Better toilet paper!
Might be worth advising guests about the late night noise from the Rendezvous across the road, nothing that couldn't be sorted by earplugs when sleeping though
Reviewed by Stephen3.8★May 2023
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"Just back from a weeks stay this is our second stay it’s clean and comfortable fantastic views would highly recommend"
Reviewed by Joan5.0★Oct 2022
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"The apartment has wonderful views and great parking."
However, it is now becoming shabby particularly in the lounge. The upholstery on the 2 sofas is worn out and si.mply putting a throw over them is not what is expected for the fee that is charged. The carpet and Windows would benefit from a good clean.
I am sure that it would be easily possible for the apartment to look smart again.
Reviewed by Helen3.4★Aug 2022
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"Since my wife depends on a wheelchair to get around, the fact that the lift was not working from Friday afternoon until Monday afternoon, meant our holiday pleasure was curtailed."
Reviewed by John5.0★Jun 2022
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"We really enjoyed our stay at old harbour view."
The location of the property and view of the harbour is fabulous although a little noisy but this was easily solved by a pair of ear plugs. We wouldn’t hesitate to stay here again. The accommodation would benefit from having a shower in the main bathroom.
Reviewed by Sarah4.1★May 2022
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"We spent a week at Old Harbour view in May 2022."
The property is centrally located with plenty of pubs, restaurants, shops, the theatre, just a short walk away. Unfortunately the downside of a central location is that it can be quite noisy at night. Inebriated young people in the early hours, that sort of thing, especially Friday and Saturday nights. A pair of ear plugs might be a good idea. The views are amazing, there's always something going on. The apartment itself is spacious and very comfortable, with everything you need for your stay. It's décor is minimalistic with mainly black furniture, although I have to say that some of the furniture has seen better days. One of my main worries about this apartment were the reviews about problems with the size of the parking spaces. Nothing could be further from the truth, the parking bays were more than adequate and I had absolutely no problems parking my Qashqai. I would thoroughly recommend this apartment.
Reviewed by Anthony5.0★May 2022
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"Everything was amazing apart from very uncomfortable beds for the children/twin room."
And the nightclub which was open until 2am on Weds, 3AM on Thurs and 4AM on Friday (the 3 nights of our stay). The nightclub doors are literally 20 meters from the apartment and are open for most of the night. That coupled with the large amount of shouting, foul language, singing and fighting below the bedroom windows i am upset that it is not mentioned in the description of the property. At £200 per night the main thing you have accommodation for is to rest after a day exploring the area. As a family we were more exhausted when we left than before our short relaxing break. On Saturday morning the noise finally subsided at 4.45am and we had to vacate by 10am, not the best preparation for a long drive home. However if you are a clubber its is a beautiful apartment with absolutely everything you need for a great centralised stay.
Reviewed by Chris3.4★Apr 2022
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"Moss and weeds growing on balcony balcony doors dirty settees in poor condition ..."
Moss and weeds growing on balcony balcony doors dirty settees in poor condition had to go and ask for clean linen and towels for our second week this was under Dream Cottages will not use them again and it was the most expensive property we have used will only go for Sykes Cottages in the future
Reviewed by Ruth3.1★Mar 2022
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"The boiler is in the twin bedroom where my daughter slept and there is a CO2 alarm which has a green flashing light right by her head when she laid in bed so she didn't get much sleep."
It would have been nice to have a shower over the bath in the main bathroom. When I flushed the toilet in the en-suite it was very loud in the twin room which was right next to it, also the fan in there, so if I went to the loo in the night I had to use my torch and remember not to flush the toilet. The alarm at Prezzo went off very early in the morning on 2 nights of our stay when they were having deliveries. It was also very noisy at the weekend when the bar across the road turned out. Apart from that the flat was in a good position in the town and the parking was great. It would be ideal for a couple who did not need to use the twin room.
Reviewed by Ann2.8★Jan 2022
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"I had to clean the skirting board in the en suite sweet bathroom on arrival, and the fruit bowl had dust in it."
The en suite bathroom had no cotton bath mat with anti slip backing and as I came out of the shower I slipped and fell. This is a health and safety issue. I had a very bruised foot for the rest of the holiday
Reviewed by Maggie3.8★Sep 2021
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"We have used this apartment several times and enjoy the wonderful views."
The spacious car parking is a great advantage.
We were disappointed that the price for the same week next year is £500 more expensive.
Reviewed by Helen3.8★Aug 2021
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"What a fantastic apartment."
So beautifully clean and everything you would want was supplied. The location was perfect for us, from the car parking, to lounge, the well stock with appliances kitchen, to the comfort of the beds.
The view over the old harbour was simply brilliant.
The parking space was both welcome and secure. A massive benefit in this busy town.
THANK YOU.
Reviewed by Ian5.0★Jun 2021
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"Had such an amazing stay here!"
The whole place was lovely- the location, facilities, and right opposite our favourite cocktail bar! Such a wonderful stay. Will 100% be recommending to friends and family& will return in the future!
Reviewed by Amie4.7★Jul 2020
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"The website said the apartment had a dishwasher and it didn’t!"
We thought the Rendezvous opposite was just a pub and not a nightclub open until 4 am on the weekend. There was a lot of noise from the music and drunken people and shouting. Also, felt a bit unsettled that the key that unlocked the door to the apartment also unlocked the main door into the apartment block which meant that all apartments who had a key to the main door had access to our apartment.
Reviewed by Sara3.4★Feb 2020
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"Just a couple of little things."
Could do with oven gloves because we had to use the tea towel when using the oven. Also some tongs to turn sausages for instance.
Reviewed by Maurice4.7★Sep 2019
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"Always pleasant employees
excellent properties"
Reviewed by Laurence5.0★Jul 2019
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"Always book through Dream Cottages, great service, accommodation always excellent."
Reviewed by David5.0★Jun 2019
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"Excellent location with all important car parking, although not suited to large vehicle, as noted on the accommodation listing."
Access was very easy from the car park with both stairs and a lift.
Its location was easy to find and with it being in the town, a few minutes walk from the beach and no hills to negotiate, it was ideal.
Although the location was in the vibrant Old Harbour, we were not really disturbed by any undue noise, the apartment seems to be pretty well insulated from extraneous noise.
The apartment was well presented with most things available. Very spacious rooms and benefited from 2 bathrooms.
Two suggested improvements -
1) My wife would have appreciated a wall mirror in the bedrooms to allow her to do her hair and makeup etc. - found it a bit of a struggle.
2) TV stations were very limited, could benefit from more channels - not everybody goes pubbing and clubbing 'til wee hours. Also, a TV in the bedrooms would be a nice touch.
Overall, would recommend the apartment
Reviewed by Steve4.4★Jun 2019
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"High class, very large stylish flat in a superb location overlooking the activity of Weymouth harbour and also adjacent to the interesting shopping streets."
We enjoyed a fabulous holiday in a sunny February half-term week.
Reviewed by G5.0★Feb 2019
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"Everything was brilliant as usual staff very helpful as they always are they went extra mile because of the sea food festival Apartment great as usual very clean and tidy no complaints about anything See you all next year."
Stayed July 2018.
Mr MarshAug 2018
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"Lovely apartment perfectly situated in the town, everything just as described, with very secure parking and added bonus"
Mrs Cath BartlettNov 2017
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"Very pleased with apartment, clean tidy fully equipped as always nothing to ..."
Very pleased with apartment, clean tidy fully equipped as always nothing to complain about with either apartment or Dream Cottages already booked again for next year -Stayed July 2017
Mr MarshAug 2017
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"Excellent property clean and tidy really light and airy just in the right spot Ideal for my wife as the lift goes from carpark to flat Booked again for next year."
Stayed July 2016
Mr MarshAug 2016
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"I have recommended Dream Cottages to friends."
Stayed April 2016
Mrs Ann DaviesMay 2016
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"Property just as expected."
Have stayed in Dream Cottages properties before and been delighted. Encourages us to use them for further bookings if we stay in the area.
Mr & Mrs AndersonJun 2015
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