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"Fantastic.
Superb location, the lodge is set with in the estate lands of Cricket St."
Thomas (so lots of traffic free walking and cycling)
The lodge it's self was handsome, cosy and well maintained.
The staff were welcoming and always on hand to sort any issues out (there were no issues!)
10/10 would recommend, would go back.
Reviewed by Richard5.0★Nov 2023
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"We had a wonderful stay at 12 Swandown, when shown to our Lodge my partner exclaimed " is all this ours!"
".
Our lodge was really well equipped and beautifully clean. Sitting in the hottub in the evenings was wonderfully peaceful and relaxing.
During our stay the fridge freezer developed a fault, we informed the manager. The very next day a new fridge freezer was fitted, no hassle or fuss.
When something goes wrong you find out how good your host is. Our host has been excellent.
I fully recommend 12 Swandown and the team behind them. Wonderful countryside and well placed to see the surrounding area.
Reviewed by Stephen5.0★Sep 2023
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"This is the 10 th time staying at Swandown and we always enjoy it ."
You do need to put chargers in for elelric cars.
Reviewed by Michael5.0★Sep 2023
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"We had a fantastic 3 day break."
The 2 bedroom lodge was brilliant. The views superb. The site is kept and managed very well indeed 5 star standard. Welcoming and informative. Will definitely book this lodge again
Chris Massey 18/8/23
Reviewed by Christine4.7★Aug 2023
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"We had a wonderful relaxing week here and loved the private pool and hot tub."
The surrounding area is very scenic and peaceful. The property was well equipped, spacious and private. The only downside was that the main bed was rock hard. Although our property was 'no dogs' we had several fresh piles of dog's mess on our grassed area, which the children's football went through. This stopped them playing ball games outside for the remaining few days of the holiday. The grass was a little long and needed cutting, then the dogs mess would have been more visible...or maybe the selfish dog owner wouldn't have let their dog poop on there! Apart from this, we thoroughly enjoyed our week and would definitely go back.
Reviewed by Christopher4.7★Jul 2023
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"Leeroy very pleasant and helpful, gardens and areas all kept lovely"
Reviewed by Anthony5.0★Jun 2023
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"We stayed at a 3 bedroomed property in spring suitable for the family we were with for a long weekend and were impressed with Swandown."
Based on that stay we booked No 12 for a week for the two of us. It didn’t disappoint. We loved the airiness provided by the double height windows in the sitting area making the most of the lovely view. The lodge has a spacious feel enhanced by the vaulted ceiling in the living area. The two bedrooms and bathrooms were good and all very clean. In general the accommodation is well equipped. We felt we could easily live in this property full time and be content.
Swansdown is in beautiful, quiet surroundings. The managers on site are super friendly and helpful. We would most definitely recommend this as a holiday destination.
Reviewed by Jennifer4.4★Jun 2023
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"Ideal accommodation for my elderly Mum who has mobility issues."
Staff at the site were extremely helpful and polite, going above and beyond to help out as needed. Ideal location with plentiful National Trust properties and other venues within half an hour travel.
Reviewed by Jean5.0★Jun 2023
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"I was astonished to find blood on the sheet and duvet dirty plates in the cupboard and dirty knives in the draw it was dealt with strait away but it should have been checked before we arrived and would have given a better score so feel disappointed also there needs to be more than one tea towel ."
Reviewed by Jean3.8★Apr 2023
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"Very Spacious ,clean ,comfortable chalet , outside space very tidy and well maintained."
Hot tub was checked every day .
Pool is open didn’t get to use it as we were able to use the Warner hotel spa facilities as well .
Good area to be based to travel around the surrounding areas
Reviewed by Wayne5.0★Mar 2023
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"What a gem!"
!
Used Sykes many times before, but this is the best lodge we have rented.
If you want peace and quiet, wildlife, outstanding lodge quality, this is for you. Hot tub was checked twice a day. A big mention must go to the two maintenance lads Stewart and Leroy, their knowledge of the area and friendliness was a big plus.
Only down side wound be the on-site swimming pool is out of action for the foreseeable future, but your given free access to the local hotel facilities. Loved it
Hi Paul,
Thank you for your wonderful review, I'm glad you enjoyed staying with us at Swandown and that Stuart and Leroy were able to help, I will certainly pass on your mention.
Apologies for the pool being out of action during your stay, we were having some essential maintenance done on it and it is now back up and running, but hope you were able to use the facilities down at the Hotel.
We hope to see you back at Swandown in the future.
Kind regards
The Swandown Team
Property Owner
Reviewed by Paul4.7★Jan 2023
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"Very peaceful and charming place to stay."
Everything we needed was there for our stay. Have already recommended you to family and friends.
Will definitely be coming back next year.
Thank you!
Hi Laura,
Thank you for your kind review. I am pleased the lodge provided you with everything you needed and you enjoyed your stay here at Swandown.
We really do love it when guests recommend us to their friends and family, we hope to see you again soon.
Kind regards
The Swandown Team
Property Owner
Reviewed by Laura4.7★Jan 2023
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"We had the most amazing time, the lodge was everything & more than we hoped."
Getting the pool to ourselves was fantastic, everything is spotless. Leroy was wonderful also such a friendly welcome. It was the perfect post Christmas break!
Already looking to book this year for summer holiday and Christmas
Hi Gemma,
Thank you for taking the time to leave us a great review.
We are so glad you enjoyed your stay with us and are always pleased when guests want to return. We hope to welcome you back in the near future.
Kind regards
The Swandown Team
Property Owner
Reviewed by Gemma5.0★Dec 2022
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