-
"A lovely cottage, but too cramped."
The stairs were very steep to the bedrooms. The bathrooms were extremely small and the toilets squashed. The downstairs bathroom, the toilet roll holder is situated in an awkward position as my husband scratched his leg and I also scratched myself on it using the toilet. I would have liked to sit in the garden, but the hedge had encroached on the stairs leading down to the garden bench, and there was no railing, so it felt unsafe. I feel it is not a house for very small children or older people who may have mobility issues. I suggest a usb plug or port be made available as it is not mentioned in the information.
The furnishings were lovely and it was nicely decorated.The views were also lovely. It was easy to find the cottage and the key was easily accessible.
Thanks so much for your feedback. We’re sorry to hear that some aspects of the cottage didn’t meet your expectations. The cottage is a typical size for the area and is described as cosy with steep stairs, but we appreciate it may not be ideal for everyone.
Your comments on the bathroom layout and garden access are really helpful, and we’ll be looking into ways to improve safety and comfort. Thanks also for the suggestion about USB ports - we’ll definitely consider adding those.
We’re really glad you enjoyed the furnishings and views, and that you found everything easy to access. We do hope you were able to enjoy your time here, and we’d love to welcome you back in the future.
Property Owner
Reviewed by Werner3.1★Apr 2025
-
"A pleasant stay."
Thanks
Thanks for your positive review David we are pleased you had a great stay and look forward to welcoming you back.
Property Owner
Reviewed by David3.8★Mar 2025
-
"Really great property with lovely views and very well equipped."
Thank you so much for your positive review Tessa we are pleased you enjoyed your stay and hope to welcome you back again.
Property Owner
Reviewed by Tessa4.7★Feb 2025
-
"We had a lovely stay at Saltwater Cottage."
It’s comfortable and well equipped and was spotlessly clean.
It was so cosy with the log fire.
We suggest getting logs in as we struggled at first to find where to buy them.
It was a winter break but the garden has lovely views and would be a delight in the warmer weather.
The kitchen is incredibly well equipped for a holiday let and a lovely touch was the hot water bottles!!
We recommend a stay here.
Linda and Graham
Thank you for your feedback Linda and Graham we are so pleased you enjoyed your stay. We will make sure we give guests staying in the winter months more logs to tide them through.
Thanks and hope to see you again
Property Owner
Reviewed by Linda5.0★Jan 2025
-
"The property was stunning."
The interior was furnished beautifully. Everything you could possibly want was available even hot water bottles.
The only thing was that it wasn't suitable for four elderly ladies. The stairs were very steep and the outside path was also steep and a bit dangerous for us. It is more suited for a family.
Reviewed by Theresa5.0★Sep 2024
-
"We had a wonderful time, and enjoyed our stay."
Would not recommend this for four adults ( small second bedroom with no cupboards) would suit two children. Downstairs bathroom floods when taking a shower and unfortunately for us neither of the bathroom lights worked so we used a torch at night, this was reported to Sykes but nothing happened.
The garden is in need of a lot of attention, we did pull out a lot of weeds which improved it a bit.
Thank you for choosing to stay with us. We are pleased to hear that you had a wonderful time and enjoyed your stay.
We apologise for the issues you encountered during your visit. We take full responsibility for the garden's condition and appreciate your efforts in improving it. We have since implemented additional garden maintenance to ensure it is in excellent condition for future guests.
Regarding the second bedroom, we have taken your feedback on board and added under-bed storage alongside the 12 shelves and ample hanging space in the main bedroom.
We are sorry to hear about the maintenance issues in the downstairs bathroom. Unfortunately, we did not receive any contact from you reporting these issues during your stay, nor was anything added to the guest maintenance log. These have now been addressed.
Thank you once again for your valuable feedback. We hope to welcome you back soon and provide you with an even better experience.
Property Owner
Reviewed by Joan2.8★Jul 2024
-
"Enjoyed our stay, once we got there!"
Could you please put note on 'how to get there' section? Followed satnav which took us to Shanklin, then discovered road to Ventnor was closed due to major landslip last December, which we weren't aware of. Once we reached Ventnor we used satnav again, ignoring a couple of 'Road Closed' signs and reached cottage OK. At least we weren't troubled by passing traffic!
We are so pleased you had an enjoyable stay at the cottage and thank you for your valuable feedback, we are reviewing the communication of ‘how to get there’ in the guest emails. We are pleased the road from Shanklin into Ventnor is now open.
We hope to welcome you back for another positive stay soon.
Property Owner
Reviewed by P4.7★Jul 2024
-
"The garden needs a good bit of tlc."
Thank you for your review Steven and we’re pleased you enjoyed your stay on the Island. We appreciate your feedback and have given the garden some extra TLC to keep it in check.
Many thanks and hope to welcome you back again.
Property Owner
Reviewed by Steven3.8★May 2024
-
"We had a lovely stay and loved the view out to the sea."
Thank you so much for taking the time to leave us feedback Lisa - the view is gorgeous isn’t it!? Hope to welcome you back for another stay soon.
Property Owner
Reviewed by Lisa4.7★May 2024
-
"Very comfortable property."
Nice location, great value for money. A shavers plug socket would be useful. The property is listed as having a washing machine. We found the washing machine in the outside storage building. All plumbed in, but no power socket so we were unable to use. I texted the mobile number twice during our stay but received no reply.
Hello James we are so pleased to hear you enjoyed the comfort and location of the property. A shaving socket would be a brilliant addition, thank you for that feedback we will add it to our list of modifications to make. We are sorry the washing machine wasn’t quite ready for your stay as we were moving it’s location. It is now fully plumbed and plugged in. I do apologise you didn’t receive a response to your messages, we have double checked our maintenance phone and nothing was received at our end. We hope we can welcome you back to stay again on the beautiful island.
Property Owner
Reviewed by James4.4★Mar 2024
-
"The cottage was very nice."
Good location, very clean and comfortable. Local information provided was really useful. Lovely welcome pack, very much appreciated. The only disappointment was the washing machine provided wasn't plumbed in, therefore unusable.
We are so pleased you had a lovely stay Julie and enjoyed the cottage and local area. We’re really sorry that the washing machine wasn’t up and running, that was an oversight on our part and will be sorted very soon. We hope we can welcome you back for further visits to the island in the future.
Property Owner
Reviewed by Julie4.4★Mar 2024
-
"A lovely comfortable very clean cottage my sister and I felt so relaxed a much need restful and quiet break ."
with quality equipment and very comfy beds the hot water bottles and log burners adding to our enjoyment.
The view of the sea changed every day, thankyou for sharing your cottage
We are so glad that you and your sister enjoyed the cottage Susan - we love the sea views too and watching it change daily. We hope you come back and visit us again.
Property Owner
Reviewed by Susan5.0★Mar 2024
-
"Lovely cottage, v well decorated and equipped."
comfortable and warm.thoughtful details, love the hit water bottles. Thanks
Thank you for leaving us feedback Maureen, we are so pleased you enjoyed your stay and loved the hot water bottles as much as we do!
Property Owner
Reviewed by Maureen5.0★Feb 2024
-
"We had such a lovely stay here."
We found the cottage to be really clean, and the kitchen very well-equipped for anything that we needed. The best thing we found was the location. It was so peaceful, such a lovely area with the most gorgeous sea view. I think it's also worth noting that the beds were really comfortable. We would definitely recommend, and are potentially looking to book again next year (although, I was reluctant to write a review as it's such good value for money I didn't want to share my find...!)
Thank you so much for your kind words we are so pleased you loved your stay and can’t wait to welcome you back.
Property Owner
Reviewed by Katie5.0★Feb 2024
-
There are no reviews featuring this term
Show all reviews