“We've been with Sykes a number of times & most of the time the properties have been fine.”
Church View cottage was certainly not 4 ticks, parts of it didn't look as though it had been cleaned fully, it had a musty smell when we went in which we couldn't completely get rid of by opening doors & windows wide. The upstairs was ok, the bed was comfy, but downstairs the settee was very uncomfortable & the chairs to the breakfast bar were difficult to sit on. Found the living room extremely small & dull, no warmth in it at all. Compared to other cottages we have stayed in with Sykes, we found this one to be of poor standard & not meeting our expectations of a 4 tick property. Proximity to Ambleside town was good for walking, evening meals & entertainment.
Thank you for your comments and I am sorry that you were not fully satisfied with your stay. We take great pride in our property and feel that this has always been reflected in our very good feedback. We have not had any reports of the sofa or chairs being uncomfortable before but appreciate that this is subjective. We do believe that the pictures and description are a true reflection of the property and have always had very high cleanliness standards. We will ensure that this is checked and maintained to ensure that our guests continue to enjoy Church View.
Sykes owner relations