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"Ran out of hot water and heating towards the end of our week stay."
I called the out of hours number at 6.45am, and the maintenance man who came turned up in about 5 minutes and could not have been more lovely. A welcome pack would have been nice. Quite a few cobwebs, and bedrooms a little tight, but apart from that fabulous. Everything you needed and that view ………….
Reviewed by Ruth4.4★Mar 2024
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"The area before the decking steps was muddy and would benefit from a better surface so you are not taking mud into the lodge."
The bed in the master bedroom could do with replacing.
Other than that a fantastice holiday home.
Hello
Thanks for your feedback and pleased that you enjoyed the lodge.
Please note that the bed in the master bedroom was newly replaced 3 months ago.
Property Owner
Reviewed by Neil3.8★Mar 2024
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"A beautiful lodge with amazing stunning views loved it did not want to leave"
Thanks Tracy, really pleased you enjoyed the lodge.
Hope to see you again.
Property Owner
Reviewed by Tracy5.0★Dec 2023
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"Great Lodge, this is the third time that we’ve stayed and we had a lovely time."
I would definitely recommend it.
Hello Yvonne
Many thanks for your feedback. Really pleased that you enjoyed your holiday and hope to see your return.
Property Owner
Reviewed by Yvonne5.0★Aug 2023
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"Just what we expected"
Reviewed by Robert4.7★May 2023
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"The property was lovely, location perfect and clean!"
We were however super frustrated with the lack of wifi, we made contact with all number provided in the book to only have one respond with a limited answer. We were at the lodge for seven days, stating the issue on day one and still no resolution by day seven which is really disappointing. The description for the lake showed WIFI, something we did not experience the whole trip. The bushes at the rear of the property are over grown which takes away from the beautiful view, which again is a little frustrating! All in all the property itself was lovely and the only faults being the WIFI, communication & slightly over grown bushes!
Thank you for your feedback.
We are pleased that you enjoyed your holiday at the Lodge.
As we mentioned during your stay, the Fallbarrow Wifi system was being upgraded at the time however access could be made via 4/5G.
The new Wi-Fi network is now live at the Lodge and provides very good download speed.
Property Owner
Reviewed by Lara3.8★Sep 2022
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"Absolutely gorgeous
cant fault anything
had a brilliant time
The scenery ..."
Absolutely gorgeous
cant fault anything
had a brilliant time
The scenery is stunning
wished we had booked to stop longer
We got it a a reasonable price with it being out of season but Wish we could afford it every year
Hello Tracy
Thank you for your feedback. Really pleased that you enjoyed the lodge and views.
We hope to see you return.
Regards
Property Owner
Reviewed by Tracy5.0★Mar 2022
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"Helpful owners
Lovely lodge"
Many thanks for your feedback.
Property Owner
Reviewed by Jacqueline4.4★Dec 2021
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"What a super Lodge."
The views were stunning. Super location and the lodge was well equipped and clean. We now need to return when the sun is shining as the weather was awful but nothing even Sykes Cottages can do about that!! Haha
Reviewed by Amanda5.0★Oct 2021
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"The lodge was ideal for the person it was chosen for ,the view could not have been better."
People I showed photos back home were amazed at the view and how close it was to the lake.
Hello Mr Watson
Really pleased that you enjoyed the Lodge and the views.
Kind Regards
Property Owner
Reviewed by Keith R4.7★Jul 2021
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"We have stayed here before, the accomodation needs some small upgrades to justify the price."
Hello Mr Newman
Thanks for your feedback. We would appreciate your further suggestions.
Kind Regards
Property Owner
Reviewed by Paul3.8★Jul 2021
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"The location of this lodge is idyllic."
It’s well fitted out and perfect for a calm relaxing holiday
Hello Vicki
Many thanks for your kind feedback.
Kind Regards
Property Owner
Reviewed by Vicki5.0★Dec 2020
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"The main reason we were disappointed is that the photos of the lodge on your site were nothing like the reality."
The decor on your photos was stunning, with beautiful blue and white striped sofas. We got two cheap looking grey leather look sofas with cheap red fleeces thrown on the back. The lodge next door had the lovely sofas so I can’t see it was a Covid issue. Also we had cheap looking white duvet covers instead of the more pleasing colour ones shown in your photos. I have photos if you want to compare and contrast,
The set up of the lodge was more pleasing on the photos with the sofas facing the beautiful view. You had changed it so that the kitchen table was in front of the window, or maybe the photos related to the next door lodge as they clearly show a hot tub on the decking. Not that we were expecting a hot tub but the photos shouldn’t really show one in that case.
With a minimum amount of effort the lodge could be made to look like the photos.
The Lodge is continuously improved. The fabric sofas in the photos have since been upgraded with Italian fine leather sofas and woolen throws
which were certainly not cheap.
Likewise, the bedlinen now provided is the highest quality Egyptian cotton and is a significant upgrade from that shown in the photographs
The seating in the Lodge is arranged in order to optimise the best views for guests across Lake Windermere towards the fells.
The photographs are clearly not of the property next door and what you describe as a shot of a hot tub on the decking is in fact garden
furniture in a cube design. We thought you would have recognised this during your stay.
We are always receptive to suggestions as to how the Lodge can be improved however we are sorry that you did not recognise the high
standards of quality furniture and fittings much enjoyed by other guests.
Property Owner
Reviewed by Jean3.8★Oct 2020
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"Fantastic location with wonderful views over the lake."
Only down side was the wi fi was a bit intermittent but I could live with that. Would I book this lodge again.....yes.
Thanks very much, really pleased you enjoyed your stay at the lodge.
Property Owner
Reviewed by David4.7★Aug 2020
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"The first thing I have to mention is the stunning views from the lodge overlooking the lake, it was breathe taking."
The lodge itself catered very well for our party of six adults, it had everything we needed for a comfortable stay, plenty of room in the living area and the fixtures and fittings were of a high standard.
There was enough room for our two big cars. Reception gave us a map of the park but did take us a few attempts to work out how to get to the lodge from their one way system and it being the other side of the park.
But overall a great place to base yourself while exploring the lake district. Would recommend the lodge on the lake.
Reviewed by Christine5.0★Feb 2020
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"Absolutely brilliant long weekend away - the lodge on the lake was better than expected, roomly comfortable and prime location!"
Only negatives would be the pillows were not the comfiest and the frying pan was difficult to use due to the style. However other than that could not fault it and we will definitely return in the future and recommend to others! Thank you for a great stay!
Reviewed by Kate4.7★Jan 2020
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"We went here as a group of friends looking for somewhere to chill and catch up, and it was perfect."
Everything you could want under one roof, clean and nice and warm when it was cold and raining outside. Only downside was you gave to take the bins out and take them to a bin point, which was miles from the cottage. A small point in what was a lovely trip. We are talking about booking it again next year so you"ll be hearing from us soon!!
Hello and many thanks for your feedback.
Please note that there is a refuse recyling point approx 100 metres to the left of the Lodge alongside the lake, a lot closer than the main reception point.
We are pleased that you enjoyed your break and look forward to your return.
Property Owner
Reviewed by Sarah5.0★Nov 2019
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"Stunning location."
Peaceful and secluded lodge with fantastic panorama views. The lodge was very well equipped and perfect for lounging about.
Reviewed by Valerie5.0★Nov 2019
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"Beautiful lodge with magnificent views."
This is our third visit and it never fails to please however on this occasion I was disappointed that the cleanliness of the lodge did not seem to extend to the decking area.
It was obvious that the patio furniture had not been cleaned for some time and necessitated me having to spend an hour or so with the hoover and copious amounts of hot soapy water to make it usable. The barbecue has quite obviously been replaced recently however it was caked in grease and had not been cleaned between guests.
The lodge is incredibly well equipped (however there is no frying pan) and i would highly recommend it but there is a need for the cleaning staff to consider that guests hiring the lodge do actually pay to use the outside facilities too and therefore these should be fit for purpose on arrival
Thank you for your feedback and we are pleased that you again enjoyed
your time at the Lodge.
We appreciate your comments regarding the decking area and have passed
these to the cleaning company. Please note that a large, deep frying pan
is provided. It was present at the inventory following your departure
yesterday.
Property Owner
Reviewed by Sharon4.4★Jun 2019
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"This lodge is absolutely fantastic."
The views are outstanding - the wrap around decking captures the lake all day long.
Inside the lodge the fixtures & fittings are of top quality with a large fridge (many lodges only have uncounter)
On arrival our lodge was ready and was clean throughout.
We had one power cut on our last day - easily solved.
Plenty of cups & glasses (maybe a few more larger plates needed) but we had picnic hampers so used them as well. A frying pan is needed though.
Parking - we had one car and a 9 seater van & we managed to park.
Overall this lodge is idyllic and we will most certainly be going back we had a wonderful stay.
Reviewed by Carol5.0★May 2019
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"We had a fantastic family holiday in this most wonderful location."
The lodge had everything we needed for a relaxing week. Close enough to walk into Bowness and a great base for exploring the Lakes but to be honest we didn't want to spend too much time away from the decking and fabulous views. Dream holiday and hope to return.
Reviewed by Debbie4.7★Apr 2019
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"The lodge was amazing."
Beautiful location and lovely views of lake Windermere. Definitely come back and booking again.
Reviewed by Arin5.0★Mar 2019
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"The lodge is situated in a perfect spot, the only thing I would change is an 11."
00am departure.
Reviewed by Neil4.7★Feb 2019
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"3pm book in,lodge still had cleaners in and was told to return in 30mins,no ..."
3pm book in,lodge still had cleaners in and was told to return in 30mins,no apology and was rude,stains on fleeces in living room,cobwebs on most ceilings,we had to pull a big black lump of black hair out of the shower plug for it to drain properly,electric kept on tripping,settee's in living area were uncomfortable,main bin wasn't emptied and still had previous guests rubbish in,check out was 10 am which I think is a little early,and to top it off we was accused of stealing towels and threatened with court,I've stayed in hotels all over the world and everyone who stayed are very successful professional people and we all felt that we were more of an inconvenience than paying customers,we will not be visiting again
"We are sorry to receive your comments regarding your recent stay. We carry out a full inventory both before arrival and when guests depart and am afraid that on this occasion the items were missing. With regard to your comments regarding cleaning standards, as you will note from previous feedback, we have received very high ratings. We employ the best cleaners available in the area who do a consistently excellent job. We do not understand why, if the standard of cleanliness was at such an unsatisfactory level on your arrival, you did not immediately contact Sykes or ourselves. Had there been such a problem it would have been immediately rectified. We understand that you arrived prior to 3pm which is the earliest arrival time possible. The Lodge was available for you at 3pm. Checkout time of 10 am is the standard for Sykes bookings as described when making a booking and is necessary for the property to be fully prepared for the next guests. We work very hard to ensure that the Lodge is maintained to the highest of standards and this is reflected in the feedback grading. We also see the many satisfied guest who return regularly."
Property Owner
Reviewed by Andrew1.9★Nov 2018
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"Fabulous location and fabulous view."
Everything went very smoothly.
Reviewed by Zoe4.1★Sep 2018
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"Fabulous location on the Lake and you could spend all day just enjoying the changing scene."
Just the briefest of walks into Bowness and we took a boat trip around the islands which was lovely. The accommodation is excellent and very comfortable. We loved it and would definitely recommend it.
Reviewed by Judith4.4★Sep 2018
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"Holidays are very personal things so what matters to one person, may not be important to anyone else."
As far as the Lodge on the Lake goes, once you have found it in its tucked away location, I think this Lodge has the best position in all of the Park.
The views from the lounge and deck are quite breathtaking, unsurpassed and uninterrupted across Lake Windermere. There is no pedestrian or vehicular access in front of the Lodge and very little traffic passes behind it. There is a neighbouring lodge on one side only with trees on the other, leading to a private little beach. There is a large and very well appointed decking area in front of the lounge. So, it is very quiet indeed unless you count the calls of the geese! I note earlier guests saying that parking for two cars was an issue. We actually managed to park three cars in the area provided, albeit only two could get out at a time - you just have to be creative!
We had 6 adults and one toddler staying in the lodge and we didn't feel particularly cramped for space. As ever there are things that could have been better for us. I found the single beds to be very soft and uncomfortable to sleep in. The travel cot was broken along one of the long edges so we had to line that edge of the cot up against the wall. There was no travel cot mattress provided - again we had to be creative with duvets. The owners may not have realised that this was necessary though. Not a serious issue for our toddler but I feel this would have been a show-stopper for a younger baby. There was a high-chair but no table attached to it - again, not a problem for us, but wouldn't have been great for a smaller child. There were only six hangers in each of the wardrobes- somewhat unrealistic for a three bedroom house designed to accommodate 6 adults so we had to go and buy some more in town. There are only six sets of cutlery, crockery so with seven of us staying, we couldn't really use the dishwasher!! The rest of the cooking utensils, equipment, pots, pans, bowls etc were all fine. The Park's own internet didn't really extend down to the Lodge so we had to rely on the internet signal provided in the Lodge itself. This was described by my android phone as "unstable". It worked most of the time but it was very slow. Again, this may be irrelevant to others but I had to rely on turning the 4G Vodafone mobile signal into a personal hotspot to be able to work.
It is a great place to base yourself to tour the Lakes. Bowness was extremely busy and seems to have dedicated itself to relieving tourists of their money at the fastest possible rate. There are lots of eating places to suit most wallets and the Park access means it was easy to get out towards the northern Lakes.
Overall, then a very positive experience because of the privacy and location, and which with a little attention to detail, could have been flawless!!
Reviewed by David3.8★Aug 2018
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"The view of the lake from the lodge is just fabulous with very private and peaceful surroundings."
There is lots to watch while relaxing on the deck and there are not many places in the Lake District where you can walk or sit right on the shores of Windermere. The lodge itself is comfortable and reasonably well equipped. The bathrooms were very clean. The kitchen area, sitting area and bedrooms were reasonably clean.
The site bar/restaurant had a good choice of menu at reasonable prices, good portions and good quality. The staff in the bar were very attentive.
There were some down sides to the lodge:
On arrival there was a very strong smell of floor cleaner, perfume difusers in the lounge area and a strong perfume on the bedding all which affected my wife's lung condition. In spite of opening windows, these did not dissipate until 5 days after arrival.
The lodge would benefit from a 'spring clean' to clear cobwebs and dust under furniture and in drawers.
Opening all the windows allowed in lots of flies.
There was no welcome pack provided, if you want to put the kettle on when you arrive have tea/coffee/milk with you as there were only sachets of sugar in the kitchen.
A high chair is provided but none of the crockery, glassware, cutlery is suitable for small children.
All the outdoor furniture was dirty with little provided to clean it, the barbeque was rusted and not very clean.
The description states that there is parking for 2 cars but this is very tight and would not accommodate 2 average sized family saloons.
The instruction folder states that power cuts can occur but no torch is provided in case this happens during dark hours. Fortunately when the power went during our stay it was during day light hours.
We would visit again because of the superb location but we have stayed in similar properties with a front line sea view where more has been provided for less cost.
Reviewed by Geoff3.8★May 2018
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"If you book this lodge you will not be disappointed."
It really has the wow factor. The view is breathtaking, the lodge is immaculate and you are literally a five minute walk from Bouness Windemere.
Reviewed by Maureen5.0★Nov 2017
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"Well equipped property with fabulous lake and mountain views."
Reviewed by Kevin5.0★Dec 2016
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"A most beautiful, comfortable sitting area with the most spectacular views you will ever see."
Easy access to Lake Windermere.
You cannot fail to be impressed when you arrive.
Reviewed by Arthur4.8★Oct 2016
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