“The cottage was clean.”
However the location was awful. The website implies it is in the village. It was described on the website as being in the ‘heart of the hamlet of Waberthwaite: it is actually 1/4 of a mile away, located on the very edge of the A595, which is the main road down the west coast of Cumbria.
The description says things like ‘peaceful break away from the hustle and bustle’, ‘tranquil holiday’, ‘lovely peaceful location’. Actually only a narrow pavement separates the cottage from the road which has traffic racing by from 4.30 am to late at night. It is one of the main roads to the Sellafield Nuclear Power Station where 10000 people work, many on shifts. The traffic is so loud inside the house it drowns out the tv when anything passes. Sleep was disturbed as the bedrooms are on the road side of the cottage and on the ground floor.
The outside area is shared with another cottage (which is not mentioned) and whilst it is secure when the gates are closed I would not allow children or dogs out there unsupervised as gates could be opened by the neighbouring occupants and a child or pet would be straight into
the road. It is unusable as a seating area due to road noise already mentioned.
The living areas and bathrooms are dated with tired furniture and appliances. The tv is almost an antique and the signal was very poor as was the sound. The white microwave is so old it’s turned yellow.
The bedrooms have enormous beds which are comfortable but mean there is only room in one room for 2 bedside tables. You have to use a chest of drawers in the hall for clothes. There is no where to put toiletries or any other belongings. The other bedroom has a small chest of drawers. Where 4 people would put clothes etc I don’t know.
En-Suite has a tiny wash basin at child height with no where to put toothbrush etc. Had to put it with other toiletries on bedroom window ledge. Shower is tiny.
There is no shower in the main bathroom and couldn’t have a bath before bed as there was no hot water and as there is no information folder we couldn’t find out how to get additional hot water.
Overall it was a very disappointing experience I feel we totally misled about the location and would never have booked it if I had known where it was. We assumed from the description it was in the village.
I emailed Sykes as soon as we arrived and they are currently pursuing my complaint.