Beck Steps

26 Customer Reviews

• "Lovely cosy cottage in a secluded but accessible beautiful location."

  Well equipped and we had a lovely stay in the Langdale valley walking with our dogs. Only minor criticism is the step in the bathroom could do with marking out with visible tape as it’s easy to fall down it when stepping backwards from the sink. We had fantastic weather and a great holiday. Will definitely book again!

  Reviewed by Edward5.0★Nov 2023

• "A little more coal or wood please enough for an evening"

  Thank you for your feedback. We take all comments on board. The Lakelovers Owner Relations Team Property Owner

  Reviewed by Gillian5.0★Nov 2023

• "Very happy with my stay at Beck Steps."

  Cottage has everything you need, apart from a few coat hooks to hang wet coats, but that aside it is perfect. The couches and bed are all very comfortable, the kitchen has everything you could possibly need and I love the induction hob! Walks for both me and my two dogs were easy to access straight from the cottage door, and the side steps up to the fell which could be accessed from the back door meant life was made easier for me for early and late dog walks. All in all a wonderful stay in a warm and cosy cottage, would love to return one day.

  Reviewed by Helen5.0★Sep 2023

• "Delightful cottage in a picturesque village."

  Cottage equipped with all essentials needed during our break. Tea, coffee, condiments, cleaning products etc. Kitchen had everything needed to prepare and cook meals. The coop located in the village centre was also handy if required. Decor welcoming and warm. Bedrooms light and airy, beds extremely comfortable with the addition of shutters that were conducive to a good nights sleep. There was a little damp in the bathroom with paint peeling on the ceiling that could benefit from a little attention, yet did not affect our stay at all. Accessing the wifi could be described more clearly in instructions and refer to hub. Would recommend and hopeful to return during the winter months when we can light the fire!

  Dear Mrs O, Thank you for your feedback. We are so pleased that you had a lovely stay. We have had some maintenance work done on the bathroom this week and fixed the ceiling over the shower. We will aim to provide better information re logging onto the WIFI. I hope you will return and enjoy the wood (and coal) burner during winter months. All good wishes, Mary N Property Owner

  Reviewed by Claire4.7★Jun 2023

• "My husband and I have stayed in this cottage before, it's beautifully located and really lovely."

  Very clean and cosy. The reasons I've not given it full marks are: - this time we were a party of 4 adults, arriving in 2 cars. I emailed prior to arrival to ask what to do about parking as the house only has one space. I was told, abruptly, that only one space was available and I could park the second car on the road in the village or look out for signs for a car park. Evidently, the colleague who said this has never been to Chapel Stile. The the road (one road, not plural) is a windy lane so parking on it us not ideal as you're then in the way. Chapel Stile is a tiny village - there are no car parks. Even the local pub doesn't have a car park. Local knowledge is key in these situations. - the macerator in the house is extremely loud, especially in the back bedroom. It prevented sleep for our party which is more than disappointing, since we purchased the cottage as a place to sleep and sleep is a basic need. This needs looking at but I would also like to request appropriate compensation. How do I go about this, please?

  Dear Elizabeth E, I'm pleased you enjoyed your first stay in the cottage and chose to come back for a second visit. I'm so sorry that you had some difficulties this time, first the parking question and second noise during the night. I hope your party managed to park both of your cars without difficulty. There is space to park a second car safely on the road through the village, a little way down the road. l'm sorry that you felt your enquiry about this was not responded to well. I will ask the agency to add information to the website on where to park a second car. The noise that you heard is from the electric water pump which comes on when water is drawn. It drives water through the filter and UV system to ensure the water in the cottage is of high quality. I am sorry it disturbed you. Mary N Property Owner

  Reviewed by Elizabeth3.4★May 2023

• "An excellent location for a charming homely cottage."

  Stunning views and a homely welcome await. The situation was perfect I parked up and didn't use the car until it was time to head home. Great walks of all abilities straight from the doorstep....back door if you fancy dropping over to Grasmere. Looking forward to revisiting.

  Dear Ian B, I'm so pleased you enjoyed your stay at the cottage. As you say, it is beautifully situated and there is no need to use the car throughout the whole stay as there are walks in many directions from the door. Mary N Property Owner

  Reviewed by Ian5.0★Jan 2023

• "This is our second visit to this cottage and once again we thoroughly enjoyed our time there."

  Our only gripe is that we booked for a week which normally means 7 days. We arrived on the 22nd Dec (after 4pm as instructed) and left on the 27th Dec before 10am as instructed. This only gave us 4 full days !!. Which given the distance we travelled, I am not sure we would repeat the visit. Finally, the Wi-Fi did not work. Every time you entered the password a message came back as being incorrect!

  Dear Mr C, I'm very sorry to hear about your difficulty accessing the wifi. My husband was at the cottage the following week and the wi-fi was working normally. Nobody has reported password difficulties before. I wonder whether possibly you had a zero/capital O error or something similar? I'm also very sorry that you had a very short visit and didn't realise the number of days on booking. We can often be flexible if a request is made. (We do take part-week bookings, so there is no guarantee that each booking is for 7 days.) I hope you enjoyed your visit, despite the downsides, and will come again. All good wishes, Mary N Property Owner

  Reviewed by Anton4.1★Dec 2022

• "Beautiful, traditional cottage."

  Tastfully decorated. Warm and cosy with breathtaking views. All amenities for a comfortable stay. Walks straight from the door, you really don't need to use a car for your stay. Village store, cafe, pubs, cocktail bar all within walking distance. A really lovely cottage. I highly recommend Honeypot cottage, it is fabulous.

  Dear Elke V, Thank you so much for your feedback. I'm so pleased that you found the cottage warm and cosy, and that you enjoyed the views and so many of the local amenities. Your positive endorsement is much appreciated. Best wishes, Mary N Property Owner

  Reviewed by Elke5.0★Nov 2022

• "Lovely cosy warm cottage in a lovely location with good quality furnishings, great bathroom and well equipped kitchen ."

  Beds very comfortable. Plentiful walks from the front door .

  Dear Valerie K, Thank you so much for your feedback. I'm so pleased that you enjoyed staying in the cottage and found the location good for walks from the front door. It's really helpful to hear what aspects of the cottage you valued and found comfortable. Mary N Property Owner

  Reviewed by Valerie5.0★Nov 2022

• "We had a lovely time, 2 dogs, myself and my 80 year old mum."

  We did a walk at Elterwater, ate at wainwrights and Chester’s by the water, both we would recommend. The little coop caters for everything. The stairs to the bedrooms are steep and the bathroom downstairs could be awkward for those with mobility issues, however we found it fine. The fire was easy to operate but follow instructions if you have not used one before. The views are beautiful and we would have liked to have stayed longer. Possibly a little welcome drink or biscuits, to add that special touch. Will be back

  Dear Emma S, Thank you for your feedback about your stay at the cottage. I'm so pleased you and your mum had an enjoyable time, enjoying the views, local walks, and some of the welcoming and wonderful places to eat. I will make it clearer in the cottage description that it may not be suitable for people with mobility issues, as you are right, the stairs are steep and there is a step inside the bathroom. I will also see what we can do to arrange for welcome packs for future visitors. I'm so pleased you feel you'd like to return. Best wishes, Mary N Property Owner

  Reviewed by Emma5.0★Oct 2022

• "Have just returned from a fabulous week at Honeypot Cottage and what a beautiful cottage it is!"

  Love how it has been decorated and had everything we needed. We usually stay at Langdale for this week but rented the cottage as we now have a dog - although you would not know it was dog friendly (that's a positive!). The only things that could perhaps be mentioned are 1) there is a step in the kitchen and another up to the back door and one in the bathroom. Not a problem for us but could be for others. 2) There is also no back garden just a lovely open shared garden in front of all the cottages with amazing views of the Pikes from the far end. 3) Worth noting the freezer isn't very big. We had an Asda delivery but luckily hadn't ordered much frozen food. We did have to ask another cottage to move their car from our spot once but otherwise parking was fine. We would definitely stay here again and can only dream of owning such a gorgeous cottage. Thank you x

  Dear Helen RB, I'm so pleased you enjoyed your stay in the Langdale Valley with your dog and found that Honeypot Cottage worked well for you. It's always rewarding to hear what people have valued, and to know that you really like how the cottage has been decorated. Thank you for your feedback. I will ask for an adjustment to the description to note the freezer size, and the steps inside the cottage. You did just the right thing, as someone else had parked in the no1 parking place. It is definitely reserved for our visitors. I'm sorry you had to ask someone to move. Best wishes, Mary N Property Owner

  Reviewed by Helen4.7★Aug 2022

• "On arrival a used towel was found hanging on the bedroom door hook, there was also a cardigan in the wardrobe which I presume belonged to the previous occupant."

  The two vacuum cleaners were full of dust, fluff and hairs and had obviously not been emptied for some time. The kitchen units and table had crumbs on them which I had to clean prior to using. I feel the general level of cleanliness was below what I expected especially given the price I paid. On the whole this is a very pleasant well equipped cottage that would benefit from more thorough cleaning.

  Dear Mrs KP, Thank you for your feedback. I'm very sorry that the cleaning of the cottage was not up to scratch. I will speak to the cleaner and the agency to find out what went wrong on this occasion. I'm pleased that in other respects you found the cottage pleasant and well equipped. Cleaning is so important Property Owner

  Reviewed by Kathryn3.4★Jul 2022

• "Wonderfully equipped cottage in perfect unspoilt location for walking with shop and pub a short stroll away."

  Dear Mrs JS, I'm so pleased you enjoyed your stay in the cottage. I'm pleased you found it well equipped and loved the location. It is wonderful to be in such a rural place and to have a great shop and lovely pub close by. No need to use the car. Mary Property Owner

  Reviewed by Jane4.7★May 2022

• "Beautiful property in a great location."

  We only used the car once in the week, as there were so many walks to do from the cottage. Would love to come back soon.

  Dear Mrs SG, I'm so pleased you found the cottage beautiful and in a great location. As you say, there are many walks directly from the door, to Grasmere, Ambleside, Little Langdale or Coniston, and up into the Langdale fells, along the Cumbria Way and even to the Skafell range. I hope you do come back! Mary Property Owner

  Reviewed by Sue3.8★Apr 2022

• "This was a lovely property and we loved the location and the decor."

  The views from the property are outstanding. However the first two days were completely overshadowed by the lack of customer care from Sykes. Upon arriving at the property we found another inhabitant, the property had been double booked. Sykes we’re quite unsympathetic and cancelled our booking, this was upsetting. Thankfully the inhabitant (who had been staying there) of the property took pity on us and let us have the property and moved out. The second day we spent organising cleaners. We finally settled in to the property after this but then checked out as we were only staying for 3 nights. I’m still trying to get through to Sykes to discuss this.

  Dear Alyson, Thank you for your feedback. I apologise for my late response. I am sorry that you feel that Sykes have been unresponsive & unsympathetic. I can assure you, the local team were working hard to resolve the (most unusual) problem. As I believe you know, the cottage was occupied by visitors who in all innocence arrived a week earlier than booked. Unfortunately, this was not known until your arrival day. Property Owner

  Reviewed by Alyson3.8★Apr 2022

• "It’s a very beautiful little cottage we had a lovely stay would defiantly stay again, and the views where amazing."

  Thank you for your feedback. I'm so pleased you have a lovely stay, Sarah. Mary N Property Owner

  Reviewed by Sarah4.4★Nov 2021

• "A very relaxing week."

  Lovely cottage in a great location for lots of walking.

  I'm so pleased you enjoyed your stay in the cottage. Mary N Property Owner

  Reviewed by Christine4.7★Oct 2021

• "The cottage was much smaller than expected, it really is only big enough for 2 adults."

  Finding places to dry wet gear was difficult and moving around inside was like playing “musical chairs”. It would have been better if the back door key were not on a chain so that when wet you could enter into the cottage from the kitchen rather than straight into the living room. The cottage was cosy and warm and well equipped; the bathroom is downstairs which we didn’t notice at the time of booking, we probably wouldn’t have booked it if we had been aware. The towels smelt musty and we had to wash them all before using and the cottage could do with a deep clean.

  Thank you for your feedback. I'm sorry you found the cottage too small. I am changing the description to make the size clearer. It's amazing that whole families used to live in these cottages as their full-time home. I will act on your great suggestion (at New Year) to provide more backdoor keys so that people can come in that way in boots when wet. I have spoken to the cleaner about towels; done deep clean. Mary N Property Owner

  Reviewed by Lucy2.8★Oct 2021

• "Clearer instruction manuals needed, pillows were very flat."

  Would have liked outdoor seating to enjoy the lovely views.

  Thank you for your feedback. I am sorry that the instruction manuals needed updating. Now updated. The pillows have also been changed. There are folding chairs in the under-stairs cupboard. Unfortunately, there is not enough space for a wooden bench outside our front window. We would love that too. Mary N Property Owner

  Reviewed by Elizabeth4.4★Sep 2021

• "Great cottage in fabulous location."

  The day before we left, many of the cottages ran out of water and when we left our pressure was extremely low and most probably ran out later that day. May be worth telling guests that water comes from a natural source that may dry up!

  Hi Mrs Spencer, I'm sorry you ran short of water. There was a serious drought this summer. The natural mineral water supply for the cottage comes from the fellside before being filtered and UV treated. I am amending the website info to explain that, occasionally, the supply may be limited. Also, action is being taken to explore options for increasing the size of the holding tank. Mary N Property Owner

  Reviewed by Nicola4.1★Jul 2021

• "We had a great time."

  Fab place for walkers with great views from the front of the cottage.

  Hi Mrs Cox, I'm so pleased you enjoyed your stay in the cottage, and your holiday. Mary N Property Owner

  Reviewed by Deborah5.0★Jun 2021

• "We were disappointed at how difficult it was to contact you with a couple of problems."

  The info provided by the owner in most cases was handwritten, altered & also totally out of date.

  Dear Mrs Thomas, I am sorry that you had difficulties contacting the letting agents during your stay, and that the information folder was out of date. We have now updated the information for visitors in the folder. Mary N Property Owner

  Reviewed by Alexina3.1★Jun 2021

• "Honeypot cottage is in an idyllic setting with fells front and back, at the edge of the village but only 10 minutes walk to the shops and pub."

  The cottage was clean, warm and had everything we needed. There was always parking available on site. It would have been useful to know that there was no phone signal. This wasn't a problem for us but could be for some visitors. The TV reception could be a bit hit and miss and a new remote is needed as the lettering on the keys is totally worn making it difficult to know sometimes what to press. The dvd and cd player were fine. We had a wonderful week and loved the sheep and lambs regularly at the front door and on the lawn!

  Dear Ms Kingsford, I'm so pleased you enjoyed your stay in the cottage, finding it clean, warm and in a beautiful setting. We are very pleased when visitors enjoy their holiday. There is a dedicated parking place, and I'm pleased there was no problem accessing it. We have now replaced the TV & remote, and are updating web info re lack of mobile signal / suggesting use of WhatsApp. Thank you so much. Mary N Property Owner

  Reviewed by Margaret5.0★May 2021

• "Parking wasn't available, house was generally dirty and unhygienic with covid measures not followed, bed covered didn't fit and mattress protector was soiled, food on ‘washed’ cutlery, glasses and plates, paint was peeling and heavily damaged."

  Dear Ms Rose, I'm so sorry you experienced difficulties during your stay. There is a dedicated parking space for each cottage. We have now had the bays & numbers for each cottage marked in fresh paint, so this should keep access for our cottage clear. I am sorry that cleaning and housekeeping let us down. I have taken this up with the agency. We have also redecorated. Thank you for your feedback. Mary N Property Owner

  Reviewed by Laura1.6★Apr 2021

• "The cottage itself was very nice."

  The service from lake lovers however was slow, it was particularly difficult to speak to anyone. I had asked in September about whether or not the cottage would be decorated for over stay, which was over Christmas, however I didn’t get a response until 2 days before the start of our holiday.

  Dear Mr Ahmed, I'm so pleased you enjoyed your stay in the cottage. However, I am sorry you experienced a delay in getting a response from the letting agent regarding the provision of Christmas decorations. There may have been some uncertainty because of Covid restrictions and advice, but your enquiry should have been acknowledged promptly. I hope in the end you were able to celebrate in comfort. Mary N Property Owner

  Reviewed by Zaheer5.0★Dec 2020

• "The property location was brilliant, both for numerous walks from the door and for travelling further afield."

  The view from the front of the cottage is stunning at any time of the day. In addition having a local shop only a few minutes stroll away which sells pretty much everything was a real bonus

  Mrs GoodmanSep 2019

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