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"The property was very nice, clean and well
Stocked, however the WiFi wasn’t working, we always like to stream via a fire stick while on holiday, this was not possible, while relaxing none of us were able to google or stream, this affected our experience massively, making contact was also stressful, the table was unusable as the leaflets wedged underneath kept falling out and the outside furniture was not the same as pictured, these may all seem quite trivial complaints but as I said did cause alot of disappointment."
Reviewed by Zoe3.0★Jul 2026
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"The caravan was very nice."
The location wad great, it was close enough to all the places on site that we wanted to see. The jetty was a lovely place to sit and have a picnic, with great views. The site is very peaceful and clean.
We would definitely stay here again.
Thanks
Alan.
Reviewed by Alan5.0★May 2026
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"Wonderful stay in the caravan lovely area and close to Windermere and Ambleside would recommend to stay here."
Reviewed by Jessica Louise5.0★May 2026
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"Everything good."
Difficult to get WIFI in accommodation
Reviewed by Steve5.0★Apr 2026
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"Caravan was nice enough but clever photos made it appear more spacious."
No room round bed to walk other than crab style so not good for people with mobility issues. Otherwise nice caravan. The Park however - no Internet.Water on Friday was non existent. Took 20mins to fill the kettle. No showers, no toilet flush, no shower. Told cleaner who said that's typical of the caravan park on a Friday because of the hot tub service. Shop was always shut. Entertainment non existent even though it was Easter holidays. Was not a good experience and didn't live up to the Park Dean hype.
The one saving grace was the beautiful surroundings of the Lake District. From there family had fabulous walks and days out. Booked 7 nights as a group. 2 left after 2 nights, 2 left after 3 nights and we left after 5 because holiday from home became the better option.
Hi Mrs Preston
I am so sorry you were disappointed in the park. As owners, it costs us more than £10,000 in site fees alone annually to have Herdwick Cabin on White Cross Bay. I have repeatedly complained about the Wi-Fi, water pressure issue, shop opening hours and other aspects that are Parkdean. New Wi-Fi is apparently imminent. I will share your review with the park management and hopefully, it will benefit everyone on site and all future visitors.
Property Owner
Reviewed by Maria4.0★Mar 2026
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"Cleaning wasnt good ."
The main bedroom the duvet was stained really needed bedding replacing in that room but we did enjoy our stay and will stay again . The remote for tv the back was missing off it .
Thank you for your review and I’m so pleased that you enjoyed your stay first and foremost. I am also very grateful for your 100% scores in the three other categories despite your concerns about the cleaning. That was very generous. Thank you. I have taken the cleaning up with our cleaner and asked her to replace the duvet and check that all bedding is still in good order, replacing anything that falls short. Prior to the park re-opening for the new season, I am aware the cleaner was joined by three other cleaners, who helped her to thoroughly deep clean Herdwick Cabin. We also replaced all blinds and the lounge carpet. I’m very disappointed you didn’t find the cleaning up to standard for your stay. I will be keeping a very close eye on Herdwick Cabin over the coming months.
Property Owner
Reviewed by Wendy5.0★Mar 2026
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"Lovely stay at Herdwick Cabin, it was clean and tidy and had everything you ..."
Lovely stay at Herdwick Cabin, it was clean and tidy and had everything you could possible need, it was in a great location, nice and quiet, would definitely recommend it
Reviewed by Christine5.0★Dec 2025
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"Lovely clean spacious cabin."
Lovely touch of tray with tea bags, coffee, biscuits etc. Beds all made ready which was a nice surprise and everything you needed to have a lovely stay. Highly recommended
Reviewed by Emma5.0★Dec 2025
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"The accommodation was excellent."
It was just as described and was stocked out with everything you could need.
Everything upon arrival was very smooth.
Sharon was easy to contact too.
Minor negative about White Cross Bay Resort is that it’s way too dark to walk around at night.
Reviewed by Michael5.0★Oct 2025
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"Loved the additions for our little dog - it’s fantastic that you include the ..."
Loved the additions for our little dog - it’s fantastic that you include the fury friends - we had everything we needed and more -
Thank you so much X
Thank you so much for your kind words. So glad you enjoyed your stay. That means a lot to us. X
Property Owner
Reviewed by Fiona5.0★May 2025
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"We loved it so much."
It was perfect for us.
Thank you for your review. It means so much to us. We’re delighted you enjoyed your stay.
Property Owner
Reviewed by Heather5.0★Feb 2025
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"It was nice and clean place but single bed size and mattress quality was soo bad that we can’t have comfortable sleep."
Everything else was perfect
Thank you for taking the time to leave your comments. We are pleased that you enjoyed your stay at Herdwick Cabin.
We are sorry to hear about the beds, and we will ensure that we look into this.
We hope to welcome you back again.
The Lake District Lodge Holidays Owner Relations Team
Property Owner
Reviewed by Komal5.0★Sep 2024
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"Nice and clean on a peaceful site close to both Ambleside and Windermere"
Thank you for your feedback, we are glad you enjoyed your stay and hope to welcome you back soon - The owner relations team.
Property Owner
Reviewed by Katie4.0★Apr 2024
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"We had a lovely stay
It’s a good base
Property was clean and well ..."
We had a lovely stay
It’s a good base
Property was clean and well equipped
Only negative is size of single beds and a bit of a fusty smell in bedroom
So pleased you enjoyed your stay. I will ensure our maintenance team always airs the room, especially if the cabin has been empty for a little while.
Property Owner
Reviewed by Rebecca4.0★Sep 2023
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"The cabin was clean and comfy."
We really enjoyed the holidays but i was expecting coffee and sugar. And also wifi was not working and even data. So we couldn’t reach with the family during holidays. We asked on the reception but nothing was done for wifi.
Thank you for your feedback. We are glad to see that you enjoyed your stay.
As the property is self catering, tea and coffee is not always provided.
We are sorry to hear that you experienced issues with the Wifi. The WIFI is complimentary and provided by the park.
Thank you- The Lake District Lodge Holidays Owner Relations Team
Property Owner
Reviewed by Roji3.0★Aug 2023
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"Everything was fine, only there was a problem with the internet."
Reviewed by Payam4.0★Jul 2023
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"We had a lovely stay here in June."
The caravan is perfectly equipped for the week and is in a great location. We stayed here so we could walk up to Brockhole for the Great North Swim. (About 10 minutes)
The van was clean and tidy, although smaller than some caravans we have stayed in before. It was fine for the 4 of us, but may feel cramped with any more than that.
The only thing that let this place down was the lack of WiFi, although the owner has mentioned this in the listing, we hadn't realised just how bad it would be.
Overall a lovely stay and we would definitely stay there again.
Thank you for your kind comments. Should you return, you will hopefully find the Wi-Fi much improved. White Cross Bay installed a new system last autumn (2022). We had a router in Herdwick Cabin that automatically connected. Unfortunately, a fault developed and the engineer took the router out . We thought receiving its replacement would be speedier than it was and can only apologise it wasn’t done in time for your stay.
happened as quickly as we thought it would. We can only a poly for the new router not having been installed in time for your stay.
Property Owner
Reviewed by Helen4.0★Jun 2023
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"The cabin is very cosy and had everything that we needed."
The location is also beautiful. Discovering all around the towns and the lake and the nature.
A boat tour, the lake at Windermere and Grasmere.
Beckers, May 2023Jun 2023
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"Great cabin."
Spacious and cosy. Great location. We will be back.
The walks together as a family, feeding the local ducks.
Boat tours a lovely walk into Windermere
Flannery, May 2023Jun 2023
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"Enjoyed our stay."
Oven took a bit longer to cook than expected. Unexpected lovely weather. Location is very good. Brockhole next door and Mountain Goat coach tour very good. Garden centre at Ambleside and all the beautiful Lakes.
FergusonJun 2023
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"Thank you for a lovely comfortable and clean stay!"
The cabin is perfect and we had everything we needed! Perfect location to all the beauty of the Lakes. Enjoyed walking to the Lakeside each morning. We have all enjoyed the beautiful scenery despite rainy weather! Albert pub in Windermere - very accommodating. We have visited Glenridding, Ambleside, Windermere and Rydal. Also been on 2 x boat rides with our children.
ThompsonApr 2023
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"Dirty carpets, mold on net curtains, sink plug snapped in the kitchen area, damaged footstool / storage item , crisps and hairs on the floor, rusted bread bin, rusty toilet roll holder, no room to move in the bedrooms, lamp didn’t work plus positioned unsafe on soft cushion in between seating."
Certainly not worth £239 per night no matter what time of year. Totally unsatisfied family with the premises and the booking with Sykes Cottages. NEVER AGAIN
Thank you for your feedback. I am sorry you felt let down by your holiday stay. I also felt let down by it. As the owners, we had gone up to put Christmas decorations in for your New Year stay and the cabin looked beautiful. It was certainly not dirty. A lamp bulb had gone but there were spare bulbs. A small spot of mould was discovered on the master bedroom net curtain, which washed off (the cabin had not been occupied for a few weeks). There were staff at Skyes you could have contacted during your stay to voice concerns but you chose not to speak to anyone until after your stay ended. We take huge pride in Herdwick Cabin and have complete confidence in it and the Sykes team who look after it.
Property Owner
Reviewed by Karl2.0★Dec 2022
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"The mattress really is not fit for purpose extremely uncomfortable and would say cheap."
Very little room in the bedroom you wake up feeling tired and not refreshed
Hi
Many thanks for your feedback. Herdwick Cabin is new. The mattress came with the bed. It is soft, which isn't to everyone's taste but because some people would opt for a soft mattress rather than a harder one, it is difficult to know what to do for the best. It is a cabin rather than a cottage or luxury hotel, which is reflected in the hire price. The main living area is spacious but the bedrooms are small as they are in all such properties. The cabin's advantages are all its equipment and facilities, including its big SMART TV and high speed WIFI connection, and the amenities that the park offers, which are within a short walking distance.
Property Owner
Reviewed by Lindsay3.0★Nov 2022
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"Warm and clean caravan."
All the facilities worked ok. The big let down was not a sniff of WiFi in the caravan. We had to go to the restaurant area to get a signal. The food in the restaurant was excellent, we dined there several times.
Many thanks for taking the time to submit your valued feedback. We are delighted to hear that you found the accommodation comfortable. Unfortunately, the lack of wifi is out of our control as this service is provided by the park. They are currently working on improving this so a better signal will hopefully be available in the not too distant future. We look forward to welcoming you back, should you decide to visit again in the future.
Property Owner
Reviewed by Tomas5.0★Sep 2022
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"Generally clean and tidy although smelt unpleasant when we arrived so had to air the property."
The park overall needs some investment. Swimming facilities and ‘club house’ and looking well used now.
Thank you for your feedback and we are sorry to hear of the issue you mentioned. Had these been brought to our attention we would have been happy to attend to investigate this further for you. The parks facilities are owned and managed by the a separate company (Parkdean Resorts) however we will forward your comments across to them on your behalf.
Property Owner
Reviewed by Amy4.0★Sep 2022
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"Lovely caravan everything we needed for our holiday would definitely book again"
Thank you for your kind feedback We are glad to hear that you enjoyed your stay at Herdwick Cabin. We look forward to welcoming you back.
Property Owner
Reviewed by Andrew & Beverley5.0★Jul 2022
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"Fantastic location fantastic caravan but the park it's self was a bit disappointing the complex never really had much food options and it was hardly ever on only on a night time there was only entertainment on a hand full of nights the swimming pool was absolutely fantastic for the kids and really warm overall we would recommend anyone staying here and we'll be back ourselves location is outstanding and a 2 minute walk to the bus stops."
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Thank you for taking the time to provide valued feedback. We are delighted that you enjoyed the property and location. Unfortunately, all park facilities are out of our control. We are sorry to hear that you found some of these disappointing. Should you decide to visit the area again in the future, we would very much like to welcome you back.
Property Owner
Reviewed by Marc5.0★Jul 2022
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