-
"Comfortable and spacious lodge in a great location for exploring the surrounding area."
Close proximity to the beautiful lake shore.
Cleanliness of the property was disappointing - visible hairs on the bathroom floor, did not look clean and kitchen floor also needed cleaning as it was sticky.
We like to keep our holiday premises clean during our stay but the hoover did not hold any charge and could not be used.
Decking - noted signs of many repairs and there were three large screws left lying on the decking resulting in our dog picking one up and us fighting to get it out of his mouth.
Awful damp smell in master bedroom and en-suite bathroom on arrival … had to leave windows on lock and fan on to clear.
No instructions for Sky TV or WiFi - this would have been helpful.
Left hand side double doors to decking - one has dropped making it extremely difficult to lock once opened.
Washing machine would be a great addition.
One of the couches was a bit worn but still comfortable.
Sadly after a lovely week away we were disappointed and surprised to be accused of damage to a chair leg that was actually present when we arrived! Suggest future guests inspect the property and photograph all damage on arrival … sadly this is the first time we have used LDLH and naively we did not realise that we needed to cover our backs in this way.
Reviewed by DeborahOct 2023
-
"A nice spacious lodge in a great location on the park."
The lodge is well equipped and comfortable. The decking and outside hand rail could do with a bit of TLC and also one of the sofas in the living room is very worn. But despite some poor weather for July we had a great holiday!
Reviewed by SamanthaJul 2023
-
"Perfect property in a perfect location for a 1 minute walk down to the lake."
Very clean and tidy and everything you need and more in the lodge, one of the most spacious lodges we’ve stayed in two of the rooms Having enough room to put cots up in, would definitely book again
Reviewed by JackJul 2023
-
"Great Lodge only a couple of points the one 3 seater is past its sell-by date the side nearest the window has collapsed the back cover has been ripped off."
Also when we went to Hoover up the Dyson Hover was flat and there was no charger in the cupboard
Reviewed by JohnMay 2023
-
"Lovely lodge very clean."
However needs some attention, ripped my jacket on chicken wire by gate I could see decking replacement was a work in progress, old screws left in plantpot dog got them luckily brought to us (no harm done). Hoover needs new battery had to clean it out tried charging didn't work.Door hinge dropped on right double door difficult to lock. Could do with instruction book for appliances waste ect no bluray player or sky except free misleading.would I stay again(no) at moment .with improvements (yes)
Thank you for your feedback. We will look into everything you have mentioned and resolve where required. We do hope you will return for another stay soon. Property Owner
Reviewed by JulieSep 2022
-
"Lovely lodge, really spacious and well equipped in a great location for the lake and other facilities on the park."
The decking at the back is nice and private and a great little sun trap. The only small snag was that the gate could do with repairing as there was no bolt. Would definitely recommend this lodge.
Thank you for your feedback. We are glad to hear that you enjoyed your stay at Lady Landless. We will ask our maintenance team to take a look at the gate. We hope to welcome you back again. Property Owner
Reviewed by SamanthaAug 2022
-
"Lovely lodge, quiet location."
Some earlier reviews suggest hot water is slow. We did not find this an issue at all. Our only negatives are the wifi, didn’t work at all despite password being included in the email before arrival, there were no Welcome Notes, which we have had in other places stayed at, so no explanation about anything, only 3 table mats between 5 of us, there were still no oven trays (commented on by earlier guest) so excuse to go to Lakeland shop and buy our own, and no oven glove. But those minor issues did not detract from a lovely stay in a lovely location. Thank you!
Thank you for your feedback. The WiFi is supplied by the park and we are not held liable for it's strength or speed. The lodge binders are being put back into the lodges soon. We will pass your comments on to our Housekeeping team. We hope to welcome you back to the Lake District again. Property Owner
Reviewed by JenniferJul 2022
-
"Gorgeous holiday!"
Thank you to the owners who are so kind allowing people to enjoy a quality holiday in their home from home!
Thank you for your feedback. We are so glad to hear that you enjoyed your stay in Lady Landless. We hope to welcome you again soon. Property Owner
Reviewed by LeonaJul 2022
-
"The lodge itself was lovely."
Very clean. However there were a few gripes. On arrival one of the beds was not made up - the fitted sheet was missing (no mattress protectors on any of the beds which was surprising) so I had to ring the number provided to get it sorted which it was within a couple of hours.
We found it strange that there was a collection of DVDs but nothing to play them on?
The parasol on the outside furniture was missing- we managed without but some may not.
We understood that there was limited WI-FI but this was incorrect- there was NO Wi-Fi at all as there was no internet connection. Again we managed but had to use our data.
The duvets on the beds were extremely thin - we were lucky that the weather was hot - any cooler and we would have been cold in bed.
Also the double doors to the decking are very hard to lock - you have to make sure they are lined up properly I read this in a previous review but obviously nothing has been done to fix them.
It’s a shame I have had to mention these points as they are all things that could easily be remedied by the owners.
One last point- although the holiday park itself is in a lovely lakeside setting I would not return. The service in the bar/restaurant was appalling. We used the app to pay for drinks but ended up going to the bar 25 minutes later anyway to discover our drinks hadn’t even been made. on our last day we decided to treat ourselves to breakfast before we left only to be told “no breakfasts today. There’s no food until 5.30”. No apology.
We didn’t use the pool so cannot comment on the facilities there.
We are sorry to hear of the issues you encountered, we will pass your comments across to our maintenance team who will look into them. The WiFi is supplied by the park and we are not held liable for it's strength or speed. Noting the issues you had with the park, we will pass this across to the Park Management. White Cross Bay is run and owned by Parkdean Resorts and their onsite facilities are outside of our control. Please accept our apologies for the inconvenience caused and we do hope it will not deter you from visiting a Lake District Lodge Holidays property again. Property Owner
Reviewed by GeorginaJul 2022
-
"The lodge was excellent, everything you could wish for."
Clean, spacious and comfortable.
Reviewed by MauriceApr 2022
-
"It was a pleasant stay in your lovely home."
Lady Landless
However there 3 issues we incurred, firstly the main door was hard to lock we were concerned it may break and we either could not get in or would have to leave unlocked we therefore had to contact Sykes cottages to come out which they did 2 hours later as agreed they made a temporary fix however this may need further work.
The Duvets were disappointing as only 4.5 tog which were far to cold for this time of year my partner mentioned this to Sykes and they did say some duvets would be provided however these never came. Therefore we were cold during the night.
The third thing were supplies we were surprised no extra toilet rolls and very little washingup liquid no tea or coffee and altough a bonus no bottle of wine or biscuits on arrival.
We have stayed in many holiday homes around the country it is quite expensive especially during the main season. The little extras would have made a huge difference.
Kind regards
Jenny
Thank you for your feedback, we are pleased to hear you enjoyed your stay. We take all your comments onboard and they will be looked into, we are glad we were able to temporarily fix the door lock for you and this will be fully resolved soon. We are sorry to hear you were not fully comfortable with the beds and did not receive further duvets, we have looked into this and cannot see this request. However, we will look into how we can resolve this better if it comes up again. Lady Landless is a self-catering lodge and all our guests are provided with a starter pack, it is then down to the guests to purchase enough toilet rolls, washing up liquid etc to see you through your stay. Please do accept our apologies for any inconvenience these matters caused. We do take all feedback very seriously and it would be our pleasure to welcome you back in the future. Property Owner
Reviewed by JenniferMar 2022
-
"We have stayed in many lodges on the park over recent years and this lodge was better than the rest, even without the normally mandatory "hot tub"."
Spacious, clean and well thought out! A nice, quiet part of the estate but only a 3 min walk to the main reception.
Reviewed by NeilOct 2021
-
"This was a very high standard lodge in an excellent location"
Thank you for the excellent comments, Mr Drain. Lady Landless is a great place to stay and we are delighted you thought so too. We hope to welcome you again soon. Property Owner
Reviewed by JohnAug 2021
-
"It was a beautiful log cabin ,the decking needed TLC needed varnishing and sweeping plants pots need tidying patio table and barbecue needed cleaning and covering kept on till use."
The hot water was a pain had to wait to heat up kept go cold while in shower had to boil kettle to wash up not good I could not find any trays for oven use such as fish and chips .I would stay there again and recommend
Thank you for letting us know of your lodge experience. We note all you say and whilst we apologise that you had a few niggles during your stay we are pleased that you would return and recommend to others. Noting you had trouble using the hot water, we do advise guests to run the tap for about 5 minutes for the hot water to come through. It is a quirk of the lodge and to help guests we have put a note in the lodge to advise. We are checking the lodge today for any missing oven trays and shall replace if necessary. Please accept our apologies for any inconvenience caused. The BBQ whilst there for guests use, we would expect guests to clean it after using it. We are sorry if that was not the case. We have advised the owners to consider removing from lodge to avoid this happening in future. Your further comments, we shall follow these up and advise the owners accordingly. Thank you again for your review and we do hope that you otherwise had a great stay. Property Owner
Reviewed by MarilynAug 2021
-
"We had a lovely stay in the lodge, we have been coming to White cross bay for over 10 years now and stayed in many different lodges but this one was probably the best."
We loved the spacious feel in the lodge particularly the bedrooms. The privacy of the decking seating area was lovely too, given we were there for the hottest week we really enjoyed that. The lodge was very clean abs felt ‘new’.
We did notice the water took its time to heat up but it was ok given how hot the weather was!
Thanks for a lovely holiday where we made some amazing memories- would definitely recommend.
Reviewed by TristanJul 2021
-
"We loved the lodge it was lovely and clean and very spacious BUT the hot water ..."
We loved the lodge it was lovely and clean and very spacious BUT the hot water was terrible, you had to run the shower and taps for ages to get any hot water then it was a rush to wash your hair and yourself in 30 seconds before it went ice cold, we tried a bath and only got less than an inch of hot water this was for the full week, if this was addressed then perfect lodge , perfect area and lovely camp
Thank you for the review, Mrs Adamson. We are sorry to hear you had trouble with the hot water. The owner has contacted us since your stay to advise that the taps need to be left running for about 5 minutes for the hot water to come through. We are sorry that this was not communicated to you sooner. Had you let us know at the time we would have resolved this for you. Please accept our apologies for any inconvenience caused. As a result of your experience the owner has decided to put a note in the lodge to advise future guests. Thank you for bringing this matter to our attention. We are delighted to hear that you otherwise loved the lodge and location. Lady Landless is new to our portfolio and is a great addition. This three bedroom holiday lodge offers superb accommodation for the whole family, perfect for a relaxing break in the Lakes. We do hope we welcome you again soon. Property Owner
Reviewed by AnitaJul 2021
-
There are no reviews featuring this term
Show all reviews