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"The hedge to front of the property blocked the view."
Spent all week looking at a hedge. The tap in the kitchen needs fixing dripping and comes on when shower or other taps are turned on. Greasy hand marks over cupboards when arrived had to clean. None of the photographs are of what was advertised on the advert. Table outside is low cushions not waterproof. Carpet in livingroom is tread bare. Will not be returning and false advertising
Thank you for your feedback. Firstly we are disappointed that you chose not to contact us during your stay in order to address your concerns. We want all of our guests to have a great stay and feel we could have provided solutions and answered your queries with a bit of communication. The hedge is the boundary for the site and has a fence within it, the site manages the height. This is clearly shown in our photos. The outdoor furniture has been replaced with an improved set, the cushions are showerproof, not waterproof as I think most are. They are kept in an easily accessible storage box for this reason. The lodge was painted throughout and new curtains and beds at the beginning of the season, Unfortunately, the photos have not been updated by Menai/Sykes to reflect this but as you admitted yourself it is an improvement. Your comments regarding the carpet have been taken on board and this will be replaced at the end of the season. We thank you for your feedback.
Property Owner
Reviewed by Tracy1.6★Jul 2023
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"A wonderful place to unwind & relax with sea and mountain views."
The accommodation was great, from the appreciated welcome basket, well equipped kitchen, comfortable beds to the fluffy towels. The on-site pool & sauna were an added bonus. Thank you, we hope to return.
Reviewed by Jenny5.0★Jul 2023
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"The property is tired and in need of some work."
One set of Bi fold doors unable to open which the owner must aware of as there is a sign on the door not to open. This was disappointing and should be repaired, not just left.
Carpets threadbare in places.
Corner suite in lounge area very tired.
Skirting boards, light fittings etc in need of a good clean.
Decking Area really in need of maintenance.
Hedges left to grow too tall obscuring the fabulous view.
We raise these points as this property isnt a cheap rental.
Thank you for your valuable feedback and we have taken your comments on board. The hedge height is sadly out of our control and managed by the site team, we believe it is truly represented by the photos. The set of locked bi-fold doors is not broken but due to furniture positioning, we choose to keep this locked. The other large set of bi-fold doors we believe gives more than adequate access onto the decking area. Your comments on the carpet have been taken onboard and this will be replaced at the end of the season.
Property Owner
Reviewed by Veronica3.4★Jul 2023
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"We had a wonderful holiday at Carreg View."
It is in a magnificent setting with stunning views. The accommodation was first class and the owners Andrea and Mike were really kind and helpful.They should be proud of what they have done to the property.I have no hesitation in highly recommending it for a lovely time.(They even arranged perfect weather for our weeks stay)
Reviewed by Edward5.0★Jun 2023
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"Just got home from a fantastic week at Carreg View, perfect location on the site, beautiful views of the bay and mountains, and not forgetting the awesome rock."
!!
Great chalet, lovely and clean, well equipped, and perfect for our needs,...
I wouldn't hesitate to recommend this chalet to anyone,, we're very impressed,,.
ps, the telescope, binoculars, and welcome basket, were much appreciated,, lol..
Thank you for a lovely relaxing holiday,,
Reviewed by John5.0★May 2023
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"We have just returned from after a week’s stay at Carreg View we really enjoyed our time there."
The site was quiet and well maintained, we did not use any of the site facilities so unable to comment on them.
The lodge has a great elevated position on site right next to the rock with great views to the coastline, the lodge itself was comfortable we ate out so did not use the kitchen frailties other than the kettle. The outside furniture is different to that shown in the photographs it was comfy though, the views from this place are just great, we had good weather all week which really helps, the lodge does need some TLC, painting and new carpet and a gas BBQ would be great for many visitors. The Wi-Fi dropped out twice during our visit both times being on a Friday? it was rectified the next day though.
We would return to Carreg View as we really did enjoy the experience.
Reviewed by Philip3.8★May 2023
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"The site is extremely clean and cared for and the lodge is in a great position ..."
The site is extremely clean and cared for and the lodge is in a great position
We settled in straight away home from home
The only tiny thing the hedge round the patio and kitchen window would be fantastic cut below the balustrade so you can sèe the sea
Reviewed by Betty5.0★Apr 2023
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"Great little place to stay."
Reviewed by Magdalena4.4★Mar 2023
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"We had a wonderful week at Carreg View."
Even though it was too cold to sit out there are great views from the living room and we watched boats in the bay. The property was warm, comfortable and had everything we needed. The welcome pack of treats was much appreciated and we would enjoy them with a warm drink after a day out. We would definitely book again.
Reviewed by Janet5.0★Nov 2022
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"We had a thoroughly enjoyable stay at Carreg View."
The cakes were a lovely treat, thank you. The location and views are perfect. We did have a problem with the internet which was resolved Quickly by the owner. Would love to return next year, but it's already fully booked, we are not surprised.
Liz O'Donnell October 22
Hi Liz, Thank you for your lovely feedback and we are glad you had a great time. Apologies again for the Wifi.
We haven't opened up our booking for next year but if you would like to message me about any dates you are thinking of I can look for you. We would love to have you back to stay again. Best wishes, Andrea
Property Owner
Reviewed by Elizabeth4.7★Sep 2022
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"This property was really lovely, everything was there what you needed and plus."
Fantastic
views,We received a lovely welcome basket, with quality products, lovely modern quality solid furniture my dad loved the little bird on the TV cabinet and my mum especially loved the China cups, we wanted to buy some but we couldn't find any :( the only negatives I can say would be there was a lot of dust on TV cabinet, and between the sofas on carpet , my parents struggled with the decking when wet, it was very slippy, all in all this would not deter me and my family from choosing this property again, so a big thank you from myself and my family for renting your property enabling us to make lovely memories. X
Hi Wendy. Thank you for your great feedback, we are pleased you and your parents enjoyed your holiday.
I have addressed the dust issues with the lady who does our housekeeping and she will check these areas in the future. I apologise for this and I appreciate the feedback.
We would welcome you back if you would like to stay again. Best wishes, Andrea
Property Owner
Reviewed by Wendy4.7★Sep 2022
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"We thoroughly enjoyed our stay at Carreg View."
The chalet is in a lovely spot at the top of the park with amazing views. Could even see Snowdon on clear days!
It was comfortable and clean and right on the beach pretty much. We didn’t really need to go anywhere else.
We had a small hiccup with the boiler but our hosts had it sorted by the next morning so our stay wasn’t disrupted (thanks guys!)
Only thing I would say is the mattress’s in the twin bedrooms need updating but apart from that, our stay was perfect.
We’d highly recommend booking here, 5 stars!
Reviewed by Samuel4.7★Aug 2022
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"We really enjoyed the holiday house, it was lovely and clean and well equipped."
The master bed was really comfortable and the dressing area was an added bonus.
Our only small niggle was that the mattresses on the beds in the smaller of the 2 single rooms were uncomfortable, my son had to use the spare duvet as a mattress topper as he could feel the springs from the mattress.
Other than that we have had a super stay, helped no doubt by the amazing weather. The position of the lodge is amazing, with super views of the sea and the site lovely and peaceful.
Thank you for your lovely feedback and we are glad you had a great week at the lodge.
In response to your feedback we have ordered new mattresses for the beds in the smaller twin room.
We hope that you visit us again soon..
Property Owner
Reviewed by Fran4.7★Aug 2022
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"Mum & I had a wonderful holiday in Carreg View."
The Lodge was very spacious, clean and well equipped. Great elevated position with lovely sea & mountain views and close to South Beach.
Very good facilities on site with the Swimming Pool, Shop, Bar and Restaurant, with lovely food at a reasonable price. Nice walk into Pwllheli. We would definitely recommend staying at Carreg View, a lovely Beach House, which is very comfortable and home away from home for relaxing and enjoying the views.
Jan & Jacqui, Worcestershire.
Reviewed by Jacqui5.0★May 2022
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"THE POSITIVES - We loved the location of the lodge, being right by the sea and the accommodation provided us with everything we needed during our stay."
The weather was good during the week so we were able to enjoy the excellent decking space and comfortable outdoor furniture.
THE NEGATIVES - The cleanliness of the place was extremely poor. We arrived to find bits of food on the floor of the living area and crumbs on the sofa. The dust on the top of the top of the tv was so thick it obviously hadn’t been wiped for months. There were cobwebs that were dusty so had been around for a long time. The floors of the bathroom and shower room were very dirty and there was a used wrapper from previous guests (for some washing item) ripped open and still on the floor of the bathroom. All such a big disappointment when you arrive at your holiday destination!
Reviewed by John4.1★May 2022
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"The accommodation was spotless, the views were amazing and what a lovely touch when we arrived a selection of cakes."
First class.
Reviewed by Helen5.0★Oct 2021
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"We arrived after a very long journey to find an assortment of cakes which was just right to enjoy with our first cup of tea."
The holiday was just what we needed. Very peaceful and relaxing , the perfect spot on the site next to the ROCK and Sandy beach, and to top it off the perfect weather.
(Only tiny fault was the disturbance of work next to us on removing a lodge which we were not informed of) but understand these things have to happen.
Reviewed by Charmain5.0★Sep 2021
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"We had an excellent stay, the lodge is fantastic, the The lodge is in a lovely location on the site, very private."
The lodge itself is well equipped, clean and very spacious. The site and beaches are great. My only criticism which is a small one is that the bar staff were very slow.
We hope to go back year on year
Reviewed by Ruth4.7★Jul 2021
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"The lodge was beautiful in a fantastic location."
It had everything we needed and more!! Would definitely recommend.
Reviewed by Karen5.0★Jul 2021
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"We had a very comfortable stay at the Carreg View."
It was an excellent and perfect accommodation. Facilities provided were beyond our expectations.
Reviewed by Syed5.0★Jul 2021
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