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"Had a wonderful stay."
Beautiful cottage in a great location with easy access to beaches and mountains of Snowdonia. We particularly enjoyed Harlech beach and a walk from the cottage to Nantcol waterfalls. We found the cottage to be clean and comfortable and hope to return soon.
Thanks for the great feedback. We are so pleased you liked the cottage and enjoyed the area. Look forward to having you back as soon as you can return. Best wishes from us.
Property Owner
Reviewed by Andrew5.0★Oct 2023
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"Single mattresses are OK for young children but not really upto a teenager, and the single room had a couple of unidentifiable marks."
On the whole the place was clean and tidy and perfectly acceptable.
We are fully conscious of the fact that its the end of the season and iam sure its been a busy one.
The neighbours were lovely and helpful.
We will be back again.
Thanks for your feedback and general appreciation of the cottage.
Our neighbours are, as you say, really lovely.
Look forward to welcoming you back but sadly can't promise larger beds than the standard singles.
Our best wishes.
Property Owner
Reviewed by Andy4.7★Oct 2023
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"Cottage welcoming a few little things but nothing to spoon our stay Small bedroom wi Dow would not open/ unlock - put in book."
Oven not the cleanest - we only reheated part baked bread - perhaps it is due a deep clean after busy summer. No instructions on real fire in lounge - ie would we be responsible to clean it ? Technical items - worked well - tv . Alexi wyfi Thank you
Thank you for your feedback and that guests find the cottage welcoming is exactly what we aim for. The cottage is professionally cleaned after each guest stay but as you say,after a busy period of use, the oven will need some attention.
Guests clean away the ashes after using the log burner. There are some instructions in the appliances folder about how to use it, I will put them to the front. Logs and firelighters be bought from the shop 3 mins away.
Property Owner
Reviewed by Gillian5.0★Sep 2023
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"When we arrived the cottage had quite a few cleanliness and maintenance issues."
Blood on mattress protector, dirty, greasy oven and trays, windows dirty inside and out, dirty toilet brush and holder, dirty bathmat, bucket full cigarette ends under patio table, messy backyard, rail in bedroom broken, cracked glass panels in window,piece broken glass in bedroom drawer, no plug in kitchen sink. It was a shame we spent the first few hours after a long journey trying to sort these things out. Phoned sykes who were helpful and arranged another clean. Cleaners turned up the next morning and threw toilet brush and bathmat away. Tried to clean oven and trays as best they could, this is where a plug was needed in sink as the trays don't fit in sink bowl. They cleaned over and it felt fresher afterwards. They told us they're not responsible for any windows and outside cleaning. We managed to fix the clothes rail but it needs new one as it sways when clothes are hung. I spoke to the owner who said she was unaware of the cleaning problems and will sort maintenance issues out at a later date. Fresh flowers were left in cottage and the owner kept bringing them up but it's no good leaving fresh flowers if you're not concentrating on the cleanliness, the money on flowers would be better spent on other things. The cottage has alot of potential to be alot better, it has no identity with mismatched furniture and with a few tweaks could be much better. The area is outstanding beauty with glorious beaches. We visited Harlech, caernarfon Castle, Portmeirion,Shell Island. Had lovely meals in Norbar few times and Nineteen 57.
We are sorry you found so many things to be unhappy about as we would wish every single one of our guests to have a comfortable and enjoyable stay and do whatever we can to ensure this is the case.
However it is very good that you enjoyed the outstanding beauty of the location with its many areas of interest and the excellent restaurants.
Property Owner
Reviewed by Kim2.2★Sep 2023
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"The shower curtain was very dirty and all the food and recycling bins should have been emptied, we ended up bringing our rubbish home!"
Stairs carpet could do with a clean and a bigger tv wouldn’t hurt, otherwise it was okay
The cottage is cleaned after each visit by a cleaning agency recommended by Sykes, I will draw these oversights to their attention and they are usually very good at remedying things, but I'm sorry you encountered these issues.
The photos now show the size of the TV.
I hope you had a good holiday otherwise as there is so much to enjoy in the area and in the cottage.
Our best wishes
Property Owner
Reviewed by Noellene2.8★Sep 2023
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"Beautiful cottage."
Everything you need is there home from home. Ideally situated to visit the surrounding areas
Thanks Steph, so pleased you enjoyed your visit.
Property Owner
Reviewed by Steph5.0★Aug 2023
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"Nice cosy cottage in rural setting."
Clean and comfortable. Most of the amenities provided. Easy to check in. The only irksome thing was that no toiletries provided and no mention in the confirmation of booking to bring own.
Nice coffee shop and pub at walking distance
Thank you for your lovely feedback. We're glad you found the cottage to your liking.
We understand it is generally assumed by Sykes that self catering guests bring their own toiletries but we are sorry you felt inconvenienced. Hope you were able to get what you needed from the friendly village shop a 3 minute walk away.
Thanks for taking the time to provide a review.
Property Owner
Reviewed by Anil4.1★Jun 2023
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"Lovely cosy cottage, perfectly located for exploring the area."
We had everything we needed for a comfortable stay. Spa bath, Netflix, prime and the board games were a great way to spend the evening after a day exploring. The pub was very welcoming and the food was lovely. The village shop is stocked with everything you may need. We would love to return one day.
Thank you Lucy, it is always a joy to hear that guests have enjoyed themselves. It would be lovely to have you back whenever you are able to come. Best wishes,
Berry and Roger.
Property Owner
Reviewed by Lucy5.0★Dec 2022
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"We had a lovely stay at this cottage."
It was the perfect location just a short drive from Harlech or Barmouth for the beaches. The pubs in Llanbedr served excellent food and the little convenience store was also handy. Had all of the facilities needed for a lovely stay. Would definitely recommend to others and we hope to go back again some day.
Thank you for your lovely feedback. We think it a good location and are so glad you enjoyed your stay in the cottage. Great you have you back for another holiday whenever you are ready.
Berry and Roger
Property Owner
Reviewed by Melanie5.0★Jun 2022
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"Beautiful cottage, alot bigger than we thought it would be, perfectly cleaned and ready to start our holiday."
Surroundings and walks are amazing. Would highly recommend. Didnt connect to internet as we were there to enjoy the surroundings.
Thank you for the lovely feedback. So pleased you enjoyed the the very pleasant, varied surroundings and had a good stay.
If you had wished to use the internet you would find it now works well and we have had no further problems.
Property Owner
Reviewed by Sarah5.0★Sep 2021
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"Cottage was lovely had all facilities we needed however only drawback was no Wi-Fi and parking was not good or designated and on returning had to park down the road on many occasions so could not see our car all the time and road very busy."
The Wi-Fi at Artro View was installed in April 2001 and operated perfectly
until September when we saw reports of drops in connection on the cottage website. We seem to have remedied the problem by removing the face plate on the telephone socket and re-attaching the cable with a micro filter. Do let
us know (via the local manager) if there are any further problems but we don't anticipate any.
Property Owner
Reviewed by Andrea3.8★Sep 2021
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"Great cottage, well equipped with lots of nice touches but terrible wifi."
The Wi-Fi at Artro View was installed in April 2001 and operated perfectly until September when we saw reports of drops in connection on the cottage website. We seem to have remedied the problem by removing the face plate on
the telephone socket and re-attaching the cable with a micro filter. Do let us know (via the local manager) if there are any further problems but we don't anticipate any.
Property Owner
Reviewed by Helen4.4★Sep 2021
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"Cottage was lovely, well appointed and cosy, yet with plenty of space for our group of two adults and two 17 old boys."
We immediately felt at home! Beautiful location.
So good to know you felt at home, we hope you will feel comfortable.
Thank you for the feedback.
Property Owner
Reviewed by Graham5.0★Aug 2021
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"Lovely cottage, situated in a great location."
Road was a little busy it's on, but you could hardly hear the traffic unless you had the windows open obviously. We found a parking space every evening. Further down the road on the right was a car park you could turn around in too which was handy as the roads are narrow all around the area.
Cottage had all the amenities you need. Even foil, cling film and cleaning products too which was great! There was a little shop just over the bridge which was handy.
It would be good if the TV wasn't flat against the wall but able to swivel as difficult to watch from both sofas. We like to watch movies in the evening after a busy day exploring.
We visited Barmouth, Harlech, Portmerion, Beddgelert and Porthmadog! There is a lovely waterfall about 5 mins around the corner too in the car! It's expensive to park near the beaches, costing around £5+ for the day, but a few machines you could download an app and pay on which was handy given you didn't have to find change!
It's better to pre-book tickets for Harlech Castle and Portmerion too. Harlech Castle was mandatory to book before you went due to Covid too. It's worth doing for Portmerion to avoid queuing! We walked past a big queue of people waiting.
Great feedback with loads of really helpful suggestions. Much appreciated, thank you.
Property Owner
Reviewed by Louise5.0★Jul 2021
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"Great cottage in perfect location for exploring coast and mountains."
Two small items. The shower head doesn't fit the holder and needs replacing. There are lots of cheap knives in the kitchen and none of them are sharp.A couple of sharp knives would be good.
Otherwise, fantastic
Thank you for taking the time to leave feedback, in response to this we have replaced the knives and fitted a new shower head.
Property Owner
Reviewed by John4.7★Jun 2021
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