5 The Crescent

14 Customer Reviews

• "Lovely little cottage which was clean and has a good sized kitchen / diner and a large double bedroom."

  The twin room would be OK for 1 adult or 2 smaller children as there is only space for the beds. The sitting room was comfortable and had a smart TV. You need to be aware that the landing is very narrow with restricted headroom, and the bath is a very short tub. Unfortunately the local pub was closed for a seemingly lengthy refurbishment, so there's currently no pub within walking the village. Parking is nearby but on a first come first served basis - we were lucky every day. The garden could be better maintained and is lacking a bbq, but was good for our dog. Bigger dogs could, if they wished, get over the low wall into the neighbours garden. The location was perfect for a quiet break, and the sandy beach at Dinas Dinlle was lovely.

  Dear guests We were really pleased to hear that you had a good stay. We are sorry that the pub is still closed - we had been assured it would be open by now but obviously this is out of our control. The lack of a BBQ was a positive decision on our part as we find that often guests leave them in a poor state and the houskeepers do not have time on busy change over days to set to and refresh them. We suggest instead guests use disposable BBQs which are widely available and do not come with the associated cleaning challenges. The bath as you say is only small and has been included really for the benefit of guests staying with small children as they may find it more convenient than a shower. There is not room for a full sized one and a good sized shower so we chose to prioritise the shower space. The garden is a good size for a dog - it is not completely dog proof to bigger dogs or escapologists! Thank you again for your lovely review and we hope to see you again soon Best wishes Helen Property Owner

  Reviewed by Dawn4.1★May 2025

• "This cottage has so much going for it but it's not been properly equipped and the maintenance isn't all it could be so it's not quite there yet."

  The positives: Really comfy bed, lovely furnishings, warms up quickly when the heating is switched on, powerful shower, enclosed garden (unless your dog is an escape artist who's prone to push through gaps in the hedge etc). The location is lovely, quiet yet easy to get to the main road to explore. The local pub is still shut for renovation (the listing needs to be amended as it's not close to re-opening yet) but the community shop in a shed in the pub garden is a real treat. We had no problem getting parked on the street outside. The not-so-positives: All the wine glasses, mugs and some of the crockery weren't clean and all had to be washed before they could be used. Kitchen is still under-equipped despite the comments left last year - there were three teaspoons and most the cutlery is the cheapest plastic picnic cutlery. The windows were all filthy and the kitchen window was covered in cobwebs (we ended up giving it a clean as it was so unpleasant). There was very little hot water for the first 24 hours with no instructions on how to get more. The digital 'book of the house' is largely about a different property apparently in Menai Bridge, so the instructions for the heating etc weren't correct. The bathroom fan wasn't working so the (internal) bathroom stayed damp all day, not helped by the shower tray not draining (we ended up having to take the never-been-emptied drain apart to get it to drain) and there's no shower rack so shampoo bottles etc end up floating around in the undrained water. There's very little storage to unpack into, even for two people (heaven knows how four people would cope) - it really needs a chest of drawers in the bedroom. There's also nowhere to hang coats (some hooks or a coat stand in the kitchen would solve the problem) so if you come in with wet coats there's nowhere to put them. The garden isn't maintained - a sweep round of all the dead leaves and a mow of the grass would make such a difference. It's a beautiful cottage in a great location and could be an amazing holiday home but it needs a little bit more love to bring it up to standard. We enjoyed our time there but there were lots of little niggles and inconveniences that could be cheaply and quickly solved if the cottage was being properly managed. A lot of these comments have been made by previous visitors but the owner hasn't acted upon them, which is a shame.

  Dear guest Thank you for your detailed feedback - it is always helpful when guests let us know their thoughts, as it can alert us to problems of which we are unaware and allow us to reflect on how we can make improvements to address your comments in order 1. we are sorry to hear that the pub is still closed for renovation. We has been assured that it would be open by now but obviously this is outside of our control 2. I am sorry to hear that the crockery was not clean - there is a dishwasher in the property and it sounds like the previous guests had maybe overloaded? Sioned always checks the cupboards but sometimes its not obvious that things are not perfectly clean until you use them - my appologies. 3. I am supprised that you found the windows dirty and covered in cobwebs as that was not how I observed things when I visited 2 weeks earlier and Sioned is meticulous in her cleaning 4. The digital guide was introduced after covid and most people like it. It covers the wto cottages I own - all the cottage instructions are for The Crescent but the restauraunt recommendations are common for both as they share a common catchment 5. I think somebody had been fiddling with the settings on the Nest thermostat which is why there was little hot water. As soon as I was made aware of the situations I was able to restore the settings using my online app and the hot water was restored. 6. I was sorry to hear that the shower had not been draining> the trap is cleaned regularly. Sioned has cleaned and put unblocker down and ther does not seem to be a problem now - thank you for bringing this to our attention 7. Thank you for letting us know that the extractor fan in the bathroon has broken - this is the first we had heard of it and is a suprise as the cottage was completely refurbished 18 months ago. Our plumber will replace it next week. 8. In a holiday cottage it is always a balance between floorspace and furniture. Most of our guests are only staying for a few nights and find the drawers, wardrobe and shelving space adiquate for their holiday stay. 9. I am sorry to hear that you felt that the lawn would have benefitted from mowing - I have raised this with Sioned for the benefit of future guests. Thank you again for leaving us such detailed feedback. It is always very helpful for us to know how our guests enjoy their stay at the cottage Best wishes Helen Property Owner

  Reviewed by Steve3.8★May 2025

• "The Cottage was perfect for us for a lovely relaxing break: It was unique,cosy & homely & had everything we needed."

  It was the perfect location to visit many beautiful places in North Wales.Great communication with the owners who were very accommodating.Highly recommend & would love to visit again.

  Reviewed by Gerald5.0★Apr 2025

• "A lovely comfortable cottage in a pretty village not far from the sea."

  It was warm and spotlessly clean and had everything we could want for our holiday. The kitchen was really spacious - a proper living space and we found the bed in the main bedroom really comfy. We would recommend it and will be booking it again this summer

  Dear guests. Thank you for your lovely review. We are so pleased that you enjoyed your stay and we hope to see you again soon! Property Owner

  Reviewed by Robert5.0★Dec 2024

• "This is a lovely property in a great location Will definitely be back"

  Dear Guests Thank you for your lovely review We have to agree that we think it is a fantastic location too! We look forward to seeing you again Best wishes Helen Property Owner

  Reviewed by Robert5.0★Oct 2024

• "We really loved the cottage and it's location and plan to return when the pub in the village is open."

  All the people we met in the village were friendly. Our only gripe is with the search criteria on Sykes website. We stated we wanted "a pub within one mile" sadly we were not told that the pub was closed for refurbishment and had been for some time!!!

  Dear Guests Thank you for your really positive feedback. I am sorry that the pub was not open when you stayed—we were all expecting that it would be. We hope it did not spoil your stay Best wishes Helen Property Owner

  Reviewed by Michael4.7★Sep 2024

• "Lovely cottage, clean and comfortable."

  No problems at all. Perfect for two people. Loved the island in the kitchen, it was much bigger than we expected. Only things we could comment on was the freezer compartment needs defrosting (looks like it had been left open and it’s iced up) and the knives need a sharpen. Otherwise we loved it and will book again.

  Dear Guests Thank you for your lovely feedback The kitchen is Tardis like! We fell in love with it when we first viewed the cottage. Sorry about the ice box - I think as you suggested that someone must have left it open - its all been defrosted again now Best wishes Helen Property Owner

  Reviewed by Andrea4.4★Sep 2024

• "Lovely place to stay, we had a great time here."

  Settees and bed were really comfortable, and new bathroom and kitchen. The garden was a great size and enclosed so we could let our dog out without having to worry she would get out. We would definitely stay here again

  Dear guests We were delighted to hear that you had enjoyed your stay at The Crescent. The property was completely refurbished last autumn. We have a dog ourselces so we know how important it is that they cannot escape! We hope you had a safe journey back home and we look forward to seeing you again soon Best wishes Helen Property Owner

  Reviewed by Claire5.0★Sep 2024

• "A lovely chocolate box cottage in a small village close to a local beach, with a dog friendly area."

  Had no hot water first night but reported problem and quickly fixed by the owner. The local pub was closed as currently being refurbished but plenty of eateries in nearby Caernarfon. We all enjoyed our stay.

  Dear Guests We were glad that you enjoyed your time at 5 the Crescent and that you found the cottage so fresh. It was lovely to meet and your family when we popped over to replace the Google Nest and glad that the new one gave you no further problems . We hope to see you back again soon Best wishes Helen Property Owner

  Reviewed by Karen5.0★Aug 2024

• "A new kitchen and bathroom, nicely decorated and exceptionally clean."

  As mentioned in feedback in April 24, there is insufficient cutlery, tools, plates etc. A coffee filter jug would be useful. The thermostat for the heating did not work and even though there was hot water, the radiators could not be turned on in the chilly evenings. There was no where to hang your coats. A few dishwater tablets for when you first arrive would have been good. There were no instructions for the property ie for the bin day and how to use the equipment. The glass tiles in the bathroom give natural light from the window in the bedroom. These glass tiles do require a curtain on the bedroom side, as during the night, when the bathroom light is turned on it lights up the whole bedroom. One of the main attraction of this property was the close proximity of the village pub as advertised in the property description. The pub was unfortunately closed in June 24 for refurbishment and may not open until November 24. Perhaps a note should be added to the property details to inform people of the closure. However we did find the community shop in the pub garden very handy.

  Dear Guests We are delighted that you found 5 The Crescent clean and comfortable. We had already at the suggestion of a guest added some extra bits and pieces in the kitchen. Off the back of your recommendation we have addes more cultlery and plates and a coffee jug - it is a fine balance in holiday cottages between having sufficient and the cupboards becoming cluttered. I am sorry that you had problems with the central heating. I checked it and could find no issue - it is always a good idea to ring either the cottage owners or Menai if you incounter a problem during your stay in order that we can help to resolve the problem. The details on how to "use" the cottage - bin days etc are all electronic and the log in details should have been supplied to you by Menai. We have preferred this since Covid. I am glad that you found the community shop helpful. It is a shame that the pub is currently closed for renovation and I hope that this did not spoil your holiday. Best wishes Helen Property Owner

  Reviewed by Nigel3.4★Jul 2024

• "The house was very clean and comfortable."

  Everything is very new so which is great. Quiet village. Two main issues - the lack of cutlery and dishes in the kitchen (only 4 knives etc when there could be 4 people staying). More chopping boards/small dishes/glasses and trivets or cork mats to put hot dishes on. It would be useful to leave some tablets for the dishwasher (but this only makes sense if more cutlery etc available as it is not the dish washer would be quite empty.) Some hooks on the back of the bathroom/bedroom doors would be useful as well as a set of hooks for coats in the kitchen. Generally very little storage upstairs - a chest of drawers would be good. Note that the bath is a half bath which does not lead to a relaxing soak as stated in the property description. It is fine if you are child under 10! Garden is quite well enclosed unless your dog is a real escape artist (the wall at the back is jumpable with a big drop on the other side). The village has very little grass areas for a dog walk - it is mainly road walking on narrowish roads from the house. Good beach nearby (a 5 min drive really) at lower tides otherwise very stoney. Local pub does not do food but good garden area for a drink.

  Dear Guests We were so pleased to hear that you found 5 Crescent clean and comfortable. This is out first season with the cottage so your feedback on the number of place settings is really helpful and we will ensure that we add som extra cutlery and plates etc. We are sorry to hear that you found the bath small. It is a small bath not a full sized one and was included in addition to the shower as we felt it would be helpful for guests with small children. Regretably a full sized bath felt too big so it was removed in favour of giving more overall spave in the bathroom. We were sorry that when you visited the Harp Community Pub was not serving food - it usually does. As you correctly say, it does have a lovely beer garden! We hope to see you again soon Best wishes Helen Property Owner

  Reviewed by Karen3.4★Apr 2024

• "The property was so clean and well presented, the bed was the comfiest we’ve ever slept in, with nice linen."

  We did have a problem with hot water in the shower; it was only Luke warm for about 2 minutes then ran cold but on the last 2 days it suddenly worked and became nice and hot. We cooked each night with no difficulty, the only suggestions we could make would be for there to be a caffetier for some lovely fresh coffee, a clock somewhere ( although a holiday is a time when time should be forgotten). One last thing was that the link to get the details about the house were the wrong ones (seaview cottage Menai ) but we managed. We would definitely recommend and stay again. Thankyou

  Dear Guests Thank you for your lovely review. I was really upset when you called me to say that you were having problems with the hot water but delighted that we got it sorted out for you. Thank you for pointing out that you were supplied with the wrong link to the property guide - we will contact Menai Holidays to make sure that this does not happen again. We look forward to seeing you again soon Best wishes Helen Property Owner

  Reviewed by Trevor4.7★Apr 2024

• "Fantastic cottage, one problem, no blinds or curtain on kitchen windows."

  Walk way past kitchen , any one can see straight in, especially in the evening, outside doors are drafty. Other than that fantastic. B. Howard.

  Dear guests. Thank you for your lovely review! Thank you for your feedback. We have never found a need for a kitchen blind as the cottage is so private. The cottage is Grade 2 listed so uPVC doors are not an option. We will certainly look to see if there are any draft proofing measures we can take. Property Owner

  Reviewed by Barbara5.0★Mar 2024

• "Very comfortable cottage."

  The owners allowed us to stay at very short notice as our original booking was not available due to a boiler problem. The cottage is in a beautiful village with a fantastic community run pub . The cottage was emaculate inside , the bed was extremely comfortable. We did have a few issues with the TV and WiFi but this was sorted out quickly by the owners and Menai . The surrounding countryside and beaches were amazing .

  Dear Guests We were so glad you enjoyed your stay! Llandwrog is a lovely village and I am glad you liked it as much as we do. We were glad to be able to step in and help when your original cottage experienced a problem. Best wishes Helen Property Owner

  Reviewed by Diane4.4★Oct 2023

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