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"The house was very comfortable but the downstairs bedrooms very cold ."
The bedroom next to games room was particularly cold , noisy and better suited as a different purposed room . The house was very well equipped but we noticed several items of crockery were chipped and one settee in the living room was very shabby . It was the first property we have stayed in that didn’t include a bit of a welcome pack for a snack on arrival . Having said this we would stay again but only treat as 6 bedroom property not 7
Sorry you found the rooms cold, the heating and hot water is on 24hrs 7 days a week with a thermostat on each floor and adjustment on each radiator so maybe you had adjusted them to the off position as we've only ever had comments that the house is really hot. We only live 5 minutes away so a quick phone call to us could have solved this.
People require different setups in the house and the two ground floor bedrooms and bathroom with bath and shower are usually a point that people like especially if they can't manage the stairs.
We did find 5 plates or bowls that had chips and have thrown them, this is obviously something we have to constantly do, thanks for letting us know.
The settee has aged terribly, I think it's less than a year old, and is in the process of being replaced.
We always included a welcome pack before covid and as the restrictions are finally ending in Wales on Monday 30th May we will be providing one again. Sorry we were not allowed to leave one for you. Property Owner
Reviewed by SusanMay 2022
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"We had a fantastic weekend away and this house just made the weekend!"
The house was immaculate, comfortable and a lot bigger than I expected!
The games room kept our 5 kids entertained fully (as well as the adults at times).
The kitchen had everything you could need and an abundance of glasses and crockery which was great.
The location was perfect being just a short walk to the front and the pier.
We will definitely be staying here again!
Thanks for helping make our break so pleasurable
Reviewed by KateMay 2022
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"Excellent stay at Westpoint with the extended family."
13 of us in total and plenty of room for all of us. Great location. We had everything we needed and the kids absolutely loved the games room. Highly recommend staying here if you want to explore the area without having to drive.
Reviewed by JaneMay 2022
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"Great holiday home for large family."
Can’t think of better location. Quiet road, close to playground, town centre and supermarkets.
Reviewed by TorstenApr 2022
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"A beautiful house for a big family holiday!"
We had the best time and the kids loved the added addition of the games room (adults too!) the house was spotless and the location is second to none
Thank you for letting us stay we will certainly be returning next year
Reviewed by KarryApr 2022
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"Very happy with the property."
.great position..nice and clean
Reviewed by StephenApr 2022
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"A lovely house my grandchildren can't wait to go back we will return next ..."
A lovely house my grandchildren can't wait to go back we will return next December as we usually go to the lakes but my family loved the house it was an amazing week lots of lovely memories made xx we would recommend it xx
Reviewed by JoyceDec 2021
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"Had a fabulous weekend break, situated within walking distance to the promenade, 10 minutes away from Conwy castle and The smallest house in Britain."
Facilities are really good, washing machine and tumble dryer, dishwasher available. The games room has air hockey as well as a pool table. I would highly recommend and would book again.
Reviewed by HannahOct 2021
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"It wasnt clear from the photos that one of the twin bedrooms was actually the walkway to the games room; this was a bit unfair for the people staying in that room."
Also, the toilet roll supplied wasn't enough for the size of the house. The house was comfy and spacious, and the whole party very much enjoyed their stay here.
Reviewed by NiamhSep 2021
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"Wonderful, especially for the children who loved the air hockey."
The adults also loved the pool table. The kitchen was well stocked and everything was great. Beautifully finished and if had another family holiday wouldn't hesitate to book again.
Reviewed by JocelynSep 2021
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"House was bigger than expected and very well equipped."
A spacious house in a great location, suitable for children of all ages.
Reviewed by TimothyAug 2021
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"The house was really great for our party, age ranging from two to seventy four."
It is ideally situated, and very clean and comfortable. The games room was an added bonus, and was well used, as the weather wasn't too good.
Reviewed by KathleenAug 2021
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"The property was great plenty of space inside for children outside was quite small."
The games room was a welcome addition. I think the property would have benefitted from a barbecue janet
Reviewed by JanetJul 2021
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"Had an amazing time at this home, we had a family of 10 stay here ages ranging ..."
Had an amazing time at this home, we had a family of 10 stay here ages ranging between 5-57 and everyone enjoyed their time the games room is a brilliant addition and the location of the house is perfect between both beaches, the beds were very comfy and we all slept brilliant it was also the first time my 6 year old slept with a proper duvet because it was that comfy will definitely be returning looking now at booking for 2023
Reviewed by JessicaJun 2021
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"The house was perfect for our party of 12."
Plenty of space and a great kitchen table that seated everyone so that we could eat together and play games. The house is in perfect condition & was lovely and clean upon arrival. Very tastefully furnished and in a great location.
Reviewed by AlisonSep 2020
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"We’ve stayed at Wespoint 3 times now for a family get together, it’s perfect for a multi generation break."
Love the new huge dining table where we could all sit down and eat together.
Reviewed by TinaAug 2020
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"Well equipped cottage, very spacious and comfortable."
Great location near the beach. So much to do in the surrounding area.
Reviewed by ClareJul 2020
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"The accommodation was superb, 9 adults stayed for the weekend very comfortable beds, spacious living area, fabulous kitchen and all of the house very clean."
Lovely welcome basket left for us which was very thoughtful.
Central for all of the amenities in Llandudno.
We all thoroughly enjoyed our time here and will definitely return.
Reviewed by DianeMar 2020
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"The pictures do not do west point any justice!"
Myself and 10 adults and 4 children seen the new year in over a 4 night break.
The house is very clean, we did not want for any Amenities but the biggest selling point to us all was the lay out of the house. When the children were in bed we could still have adult karaoke or games and the house upstairs was silent!
It was a 5 minute walk to the sea front with shops and bars on your doorstep!
We would definitely recommend West Point to anyone looking for a fun filled break away!
Thank you for letting us start 2020 off in style!
Reviewed by VickyDec 2019
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"Lovely clean house, great location, ideal for our needs."
Would benefit from a larger dining table.
Kettle needs replacing, it was very tempremental
Reviewed by SianNov 2019
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"Westpoint is a beautiful, well maintained house that was ideal to accommodate our family to celebrate our Golden Wedding Anniversary."
Would consider booking it for Christmas, but it's already booked!
Reviewed by BarbaraOct 2019
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"The location was fantastic."
The house was immaculately clean and extremely well-equipped and small touches like complimentary milk, coffee tea and Welsh cakes were much appreciated. The games room is a welcome addition and enjoyed by the whole family.
Reviewed by MarjorieOct 2019
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"Beautifully maintained, extremely clean, lots of kitchen equipment, the list goes on."
The location is perfect.
Reviewed by BarbaraOct 2019
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"Downstairs double bedroom was damp and the mattress was uncomfortable you rolled into the middle."
The WiFi was very poor .
The games room was excellent we used it a lot as the weather wasn’t good.
The rest of the house was brilliant, very modern and spacious as we were a family of 11.
Thank you for your feedback. We are glad to hear that you and your party enjoyed your stay. The property has been thoroughly inspected following your stay and we can confirm that there has been no issue found with regards to damp. Also, a damp proof course had been carried out on the property prior to it being listed with Sykes. Property Owner
Reviewed by BarbaraAug 2019
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"Great location and exactly as described."
A great property for a bigger group visiting Llandudno .
Reviewed by AlistairMay 2019
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"Great house with 7 bedrooms ideal for a friends and family get together."
All bedrooms were spacious and comfortable. Excellent position in Llandudno to walk the Great Orme, shop, eat out or stroll along the promenade without using the car. Only one tiny criticism is that the bedroom lighting was not bright enough.
Reviewed by JanetMar 2019
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"Great house for a four generation get together."
Reviewed by TinaFeb 2019