“This cottage is beginning to look somewhat tired.”
The floor was rather dirty (it needed a wash), and the mattress on the double bed definitely needs to be replaced. The crockery is dishwasher-worn, with breakages that have not been replaced (e.g. only one breakfast bowl) and a random collection of cutlery. The bed linen is getting a bit old and the towels are thin and on the small side.
There was an issue with occupants in another cottage and although we and some others raised it with the owners, they did nothing to resolve it. We had to resolve it (amicably) between ourselves.
The contrast with the cottage we are now in (we had booked elsewhere for a second week) is very noticeable (this new cottage is very clean, up to date, and everything here is of a very high quality). Both cottages have 4 'ticks' and yet the difference is very noticeable.