“Although we enjoyed our holiday in the apartment we were disappointed with certain aspects of the cleaning.”
The fridge and microwave hadn’t been wiped out and cleaned properly. There was quite a lot of food presumably left by previous occupants in the cupboards which we had to move, throw some out as they were well out of date and clean the shelves ourselves so that we could make use of them.
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The fridge and microwave hadn’t been wiped out and cleaned properly. There was quite a lot of food presumably left by previous occupants in the cupboards which we had to move, throw some out as they were well out of date and clean the shelves ourselves so that we could make use of them.
In our view the bathroom had had a superficial clean, the toothbrush holder was a disgrace and we didn’t use it. The plug in the basin was also pretty horrid! The shower itself needed a ‘deep’ clean!!!
We were a little taken aback to find these ‘problems’ with the cleaning as the previous reviews for the property had made mention of the cleanliness and we would have thought that with the present Covid 19 pandemic where the emphasis is on cleanliness amongst other things we were not anticipating any problems in this direction. We have stayed in a number of Sykes properties throughout the UK and have never found it necessary to make any derogatory comments before!
It’s up to your company whether you publish our feedback.
- Mr Walters, October 2020