Sea Dog

67 Customer Reviews

• "I have spent many times in your properties , but this one was the worst."

  Hardly and crockery missing inside of the fridge missing shelves in the oven double bed that had been complained about many times before our visit broken coat hanger by front door rusty bins broken furniture on the patio dangerous floor covering on patio horrible pillows in both bedrooms one of the single beds had lumps in the mattress . I will stop there as I could go on but I think you get the picture. Only two of the above issues were fixed before we left. It was a nightmare. I wrote to Sykes on the second day of the so called holiday but to date have not received a reply DISGUSTED

  Reviewed by John2.2★Jun 2025

• "We loved the lodge and the site."

  Brilliant location.

  Reviewed by Tracey4.7★Jun 2025

• "I was quite surprised to see the window had not been mended and it was still all smashed with a piece of plastic covering it out side was scared to death that the children would go near it,,the table was all sticky it wanted a good clean so was the utensils in the oven wanted replacing,,was very disappointed as we was so looking forward to the holiday…."

  Reviewed by Rita2.5★Jun 2025

• "The cottage was lovely but the mattress needs changing desperately in the main bedroom it gave me a lot of back pain and spoilt the holiday for me."

  Overall a lovely stay but it needs some TLC.

  Reviewed by Linda3.1★Apr 2025

• "Really enjoyed staying here, the Beach house could do with a bit of tlc, need a new remote for tv, not able to get listings on screen, was another remote for Netflix etc but no info on how to use it."

  Very handy for touring the area, quiet and peaceful even though there were quite a few people on site. We will return to The Bay

  Reviewed by Carole4.1★Mar 2025

• "We really love this lodge but unfortunately the double bed is in desperate need of a new mattress it is without a doubt worn out."

  The lodge is needing some tlc it was disappointing to see no change from last year the coat hook still only one hook, the walls are ready for a lick of paint. The crockery needs sorting 3 side plates three pasta bowls. The curtain still has the dog pee stain, these issues should have been addressed over the quiet winter period ready for a busy summer.

  Reviewed by Paul2.8★Feb 2025

• "The property was lovely & in good location but some downsides ."

  Mattress in main bedroom needs changing as also noted by another reviewer as it was so soft & gave me backache. Not enough utensils in kitchen- there was no potato peeler , pizza cutter, scissors & all knives were blunt & needed sharpening ! Couldn’t reduce heating properly as no thermostat & was asked in guest book to switch off boiler which was a bit daunting as I’m a bit of a DIY technophobe ! The property was boiling hot almost tropical when we arrived as the previous guests had not turned off boiler which I’m not surprised as if you’re not familiar with boilers I would be reluctant to touch the controls as well- luckily I had to call out the maintenance guy on the 3rd day who showed me how so felt confident afterwards in turning boiler on & off. An instruction booklet on how to use TV functions would have been useful. Also just some liquid soap in both ensuite would have been useful so remember to bring some soap . Both indoor & outdoor mats very worn & need replacing. Despite this - still had an enjoyable stay as weather was good in & off & good beach access .

  Reviewed by Anokha3.4★Feb 2025

• "We had a really wonderful stay and would love to come back."

  The lodge and facilities were all exceptional. There are a few minor things that it would have been nice to have: Visitors book (with a pocket for the leisure pass as we couldn’t find it until we left - thankfully the leisure centre staff weren’t bothered) Personalised recommendations re places to eat and visit rather than just menus Jar of dog treats? Chopping board Cling film / foil and/or sandwich bags Washing up liquid, laundry liquid (little samples for one wash would be fine) Salt and pepper Hand Soap in bathrooms, cups for toothbrushes *****New Pillows and mattress needed urgently for master bed *****Hoover not working Took us ages to work out that the bathroom lights didn’t have a switch!!!! First fire in log burner equipment would have been nice as we arrived after shop closed. Extra tea towel (s) Instructions for washing machine Nespresso machine Blankets for sofa or extra blankets and pillows in kids bedroom Plastic plates and bowls for kids Small saucepan Again, many thanks for our stay it was the best short break we’ve had in a long while. The easy check in, log burner, pool, and access to the beach were all highlights, the friendly staff, little shop, dog friendly beach, full size dishwasher and fab showers would bring us back in a heartbeat.

  Reviewed by Alys4.7★Oct 2024

• "We had a great stay at the Sea Dog we love this lodge close to the amenities and home from home."

  Very warm and cosy on an evening after being out and about through the day. The indoor pool was great and the gym the on site pub was handy for a meal which was reasonable. Would like to see a something to keep the leisure pass in as this always seams to go walkies that’s people for you. All in all a great stay we look forward to our next visit.

  Reviewed by Paul4.1★Sep 2024

• "We had a fantastic week at The Bay."

  The pool was excellent and we only had to queue for 10 minutes on one occasion. There were no leisure passes in the cottage but we asked at reception and they were provided. The beach is stunning, and worth the cost of the holiday alone. I felt the quality of the food in the pub had decreased since last year. We ate there for one meal but ventured into Filey on the other occasions we wanted to dine out. The cottage itself was exactly as described, we had no issues with the standard of cleaning that other reviews had mentioned. I would agree that it would benefit from more crockery though! Very handy to have your own parking space, although it is a tight squeeze.

  Reviewed by Jill5.0★Aug 2024

• "Without a doubt, the dirtiest place I’ve ever stayed."

  We thought the fact it had a 5 star rating meant that previous complaints had been addressed. We were so wrong! Every single surface had a layer of dust on it. Not to mention the many dead bugs we found throughout the property. We actually spent an hour cleaning but gave up as it would’ve taken a whole day to get the place even remotely clean. The kitchen was disgusting. There were old sausages and trays dripping with grease in the oven. The tops of the cupboards were thick with grease and dust. Inside the cupboards was no better, with one full of dog hair and dust. The beds are beyond uncomfortable, with the main bed having seemingly no cushioning other than springs that dig into you making sleep almost impossible. The en suite in the main bedroom had a rotten, mouldy doorframe and the toilet roll holder is hanging off the wall. The other bedroom is barely any better but my son said he was very uncomfortable. The main light over the dining table had so much dust on it that it was grey. I cleaned it to reveal it was actually black. The fan above the living space had thick black dust all over the blades but is too high to clean. The tv unit seems to be held up with the help of a board game. We would have complained immediately but it’s obvious from the previous reviews that nothing would have been done so we just did our best to enjoy the holiday and spent as little time as possible in the cabin. Ignoring the issues, the actual holiday village is great. We’ve stayed before so know the standards that can usually be expected. The location is great and it’s easy to travel between the various nearby towns of Filey, Scarborough and Bridlington etc. just a shame that the sea dog is in the state it’s in.

  Whilst I accept there were some cleaning issues at the property, mainly due to staffing issues with my cleaning company, many of the issues raised were minor and I believe over-stated in the review. A help line was fully available in the welcome brochure, which was not used by the guest, and had this been contacted then most of the cleaning issues could have been resolved very quickly. With regard to the comments re the beds, one new mattress has been on order for some time and delivery is awaited after a delay, the other bed will be checked and mattress replaced if required, though this was checked and found OK a couple of months ago. Property Owner

  Reviewed by Anthony1.3★Jul 2024

• "Lovely place but could have been cleaner, very dusty and a dirty sock was found at the side of the sofa."

  Also had very limited plates and glasses.

  Reviewed by Sam3.4★Jul 2024

• "This is the second time staying here, the first time the cleanliness was poor but it was greatly improved the second visit."

  It’s in a lovely location, has everything you need and close to the beach. We really enjoyed our stay.

  Reviewed by Michaela3.8★May 2024

• "Similar to a previous review, we found the property to be a bit shabby which was disappointing when Sykes have rated it as 5."

  The process of getting anyone to accept responsibility for the issues is also frustrating. There is a maintenance team but any issue was pretty much dismissed as they are too busy. Sykes pass the complaint to the owner who doesn't respond so you are left wondering why bother complaining which is probably what they want. I dislike having to complain especially when you're on holiday but when there is a difference between what they advertise and what you get, I think you should raise it. The property needs a thorough clean and basic things like having enough crockery for the number of guests (only 3 bowls), and ensuring items were usable (broken blind, broken coat hooks, broken kitchen items), should be standard. Maybe my standards are too high. The outside furniture of the property was also very shabby and weeds/moss everywhere which doesn't make for a nice, relaxed environment and isn't what is depicted on the website. Overall, the Bay complex is very nice and we enjoyed our time there but the property was a disappointment. If we decide to return, I would look for an alternative property on the site.

  I received no notification about this complaint due to issues with the email system. Once Sykes had phoned me to request a response to this complaint I contacted my service company to get feedback and request all problems were immediately attended to and resolved and to ensure cleaning operations were up to the standard required. The only issue needed to be resolved is the outside furniture which requires a couple of rain free days to sand down and re paint, this will be done at the earliest opportunity. I have since asked Sykes to offer a reimbursement to the guest for the inconvenience which I hope has been done, but I have received no advice from Sykes regarding this offer. Property Owner

  Reviewed by Kieran2.5★May 2024

• "The cleaning was just not up to standard, I did contact Sykes however advised they have 25k properties so hard to do anything , I didn’t take pictures as who wants to start their holiday cleaning in the first place let alone documenting it."

  I wanted to make the best of my break. The dishwasher was full of dirty dishes. Sweet wrappers, lipstick and some dubious personal cream behind the bed . Toilet brushes absolutely disgusting no need to photograph excrement caked on. Thick black dust and actual piles of it behind tv . Toast crumbs on side . Towels marked wouldn’t use: . I know the owner paid for a cleaner as I saw them leaving as I pulled up, so unfair for the owners as they obv has paid but much of this dirt was very old a surface clean wouldn’t suffice. Lightbulbs out in bathroom made it dark for anyone less able might been issue . The furniture is good and obviously cared about . Kitchen well equipped. Fabulous location (15th visit to the bay) . Key safe could do with some attention very hard to use .

  Reviewed by Leah1.9★Apr 2024

• "Ideal accommodation for small family on a very nice holiday park"

  Reviewed by Mark5.0★Mar 2024

• "The lodge is lovely but needs some TLC and maintenance this did not spoil our holiday."

  Whoever is the cleaning company I would be looking to terminate their contract and appoint a company that does the job which you pay them for. I had read in earlier post that the lodge was freezing on arrival but it didn’t take long for the lodge to heat up it would have been nice if the heating was on low on arrival. No leisure passes in the lodge and no call back from the contact after leaving a message. Hopefully the issues that I have raised will get the owners springing into action before the spring summer season. We look forward to our next stay at the Sea Dog.

  Reviewed by Paul3.1★Feb 2024

• "The Lodge is in a great position for the amenities, Parking is a little tight but we managed, very comfortable, the two things that let it down is the cleanliness and it needs a little TLC there was long black hair in the shower and in the bedroom they looked human not dog hair, and the hover needed a good clean very smelly and had been left full of hair , we didn’t let this spoil our stay."

  Reviewed by Thomas3.8★Oct 2023

• "Loved staying at the Sea Dog and the Bay generally."

  Its our 6th time over the years staying on the site in various types of property. The property was very homely and we did get to sit out on the patio to enjoy a late afternoon drink. Lights above the cooker did not work (probably bulbs need replacing) so a little dull for cooking this time of year.

  Reviewed by Ken4.1★Oct 2023

• "No lesuire pass in the lodge as advertised for the gym and pool."

  Called Martin about this and said he would be with us within the hour and he didn’t show up, tried to call again no answer so ended up calling Sykes who got in touch with someone to bring us the pass and we received it 5 hours later. Maybe the pass shouldn’t be advertised as included in the price if it is not provided without chasing for it

  Reviewed by Cassandra3.1★Sep 2023

• "The lodge is lovely and spacious."

  The two ensuites are an added bonus. The facilities in the lodge are really comfortable. The site itself is really clean and quiet. We would definitely recommend staying here.

  Reviewed by Lynne4.7★Sep 2023

• "We had a lovely time, the double bed was tired and needs replacing as you can feel the springs."

  After sweeping the property with a brush there was a lot of dog hair from previous tenants. All in all Sea Dog is a lovely place to stay.

  Reviewed by Colin4.1★Jul 2023

• "Nice holiday chalet."

  We enjoyed our short stay. Very helpful maintenance man over bent window key. Would have appreciated a little more crockery. My main concern would be that the bedding is ready for renewing and upgrading for the advertised standard of the property. The towels were fine.

  Reviewed by Norma3.8★Jul 2023

• "Generally clean."

  On closer inspection quite a lot of marks on paintwork. Beds uncomfortable. Batteries dead in remote control for one of the bedroom tv's . Curtains in lounge grubby at bottom. In the manual of instructions the washer/dryer instructions were for a previous model therefore not very helpful. Fridge door - one of the shelf/holders broken therefore could not use for taller items. No scissors provided. On the plus side the accommodation was otherwise well equipped with plenty of drawer and hanging space and very nice surroundings.

  Reviewed by Brian3.1★Jun 2023

• "We had the best mini break with our 5 year old and found the house clean and well equipped."

  Our little boy wanted to move there! Thanks for a lovely stay

  Reviewed by Stephanie5.0★May 2023

• "Having stayed in three of these properties at The Bay, Sea Dog was not of high standard."

  The general cleanliness was not good, dusty, dirty walls, areas behind/ under tables had not been swept. The chair in the living space was very shabby, this has been mentioned in previous reviews, but not rectified. The main shower had a damaged and dirty flex from shower head to wall. Skirting boards were also grubby and the chrome shaver point was rusty. There wasn’t enough crockery, only 2 small plates, some of the glasses in the cupboard needed washing before use. These holiday homes are all the same in structure, as we have experienced but very different in what is provided and the standard of upkeep from the companies that owners rely on or the owners themselves. Disappointed with this one. Definitely not a 5 star rating compared with the other properties offered by Sykes holidays on this site.

  Reviewed by Julie1.9★Apr 2023

• "Really lovely resort and comfortable and cosy accommodation."

  Really nicely done out so it did feel like a bit of a treat to be there. My Mum has a similar pre-fab lodge at another resort, but this felt much more like a beach house then being in a caravan -light and airy with lovely high ceilings. Took full advantage of the washer/dryer! Our kids loved the arcade and my oldest son really enjoyed an Easter craft workshop we booked onto. The food in the pub is lovely -the pizzas are immense! Easy access to the beach -shame the rubbish weather meant we couldn't enjoy it as much as we would have liked. Onsite swimming pool was FREEZING! Be warned! And it rained so much that the adventure playground was waterlogged, but you can't plan for the weather! I think if we came again we'd wait until summer!

  Reviewed by Emma4.7★Apr 2023

• "Sea dog was a lovely stay had all amenities needed."

  Had a tv in each room which was bonus for the kids. Nice big fridge and freezer. 2 bathrooms which was great when there is 4 of you. Am not one to complain about much but the only real downfalls mainly for my kids and partner was that the bathroom off twin the automatic light wouldn't always come on especially for them in the night, the double bed mattress was very pingy every time your turned over and also parking was an issue getting the kids in and out the car unless you pulled off the somewhat narrow drive which also could be fairly slippy when wet. Other than these few things it was a lovely week enjoying the surroundings and places to visit Scarborough, york, filey and bridlington

  Reviewed by Charlotte4.1★Mar 2023

• "The front door is sticking, I had to force it open, my wife and son could not open it, we used the patio door for the duration of the stay."

  This needs attention as I fear that it will be completely broken if it is forced too often.

  Reviewed by Nigel4.4★Mar 2023

• "We had a great stay here - perfect accommodation enabled us to have a great holiday by the beach and visit local town."

  Reviewed by George5.0★Feb 2023

• "Arrived to find we couldn’t get in as door would not open, this had been mentioned in a review in Nov 2022 but obviously had not been fixed, after many attempts it opened."

  Next issue was it was freezing, I appreciate the price of electric but could the heating of not been switched on an hour before, Mum is 82 and was frozen, no thermostat so found the welcome pack and discovered all run by the boiler so switched it on but lit the wood burner too, brought our own logs and some fire lighters glad we did as nothing provided.We have booked 2 of these Beach Houses before and they are all set out the same and always loved them but I was quite disappointed with this one, I realise that the information does not mention providing, toiletries but no hand soap or anything to wash your hands when soap dish and dispensers provided, well in one bathroom anyway. kitchen lacking basics like dish cloth, washing up liquid, scissors and clean cups, washed everything before use. The shower in the Jack & Jill bathroom was dirty at the bottom near the door runners and when you turn it on it leaks all over the floor. It isn’t a cheap stay for 3 days but I would expect a chair in the lounge not to be shedding the leather as you sit in it. Didn’t spoil our weekend but not knowing if we can get back through the dodgy front door was no fun.

  Re the lock problem, this was allegedly repaired, an invoice I have already paid the contractor. I personally visited on the 5th Feb and the lock was checked several times and appeared ok. The service company who look after the property were instructed to turn the heating on prior to each visit in cold weather and this will be addressed with them. The showers were checked when I visited and were clean so the comment is surprising but again will be checked with the service company. The chair in the living room has been slightly damaged likely by visitors dogs when in the property, I would dispute that it is 'shedding leather' , actually not leather! , it is scuffed in one corner. We actually provided a 'throw' for the chair, but this disappeared very quickly after it had been fitted, explanation unknown? Dish cloth, scissors and clean cups should have been in the property and this will be also taken up with my service provider. We do not provide most toiletries, but soap dispensers should have been filled, again this will be checked and rectified. The service company (contact details in the property) are contactable 24 hours a day, so I would have expected any 'key' issues to be relayed to them so they can hopefully be resolved quickly. Property Owner

  Reviewed by Sarah1.6★Feb 2023

• "Although the property was nice there were a few maintenance issues, the main door would not open which meant we had to keep going out the bi-folding patio doors, the kitchen tap was broken and spilling water, a couple of light bulbs in the bathroom in the 2nd bedroom were not working."

  The sleepers used outside for 'car parking' were incredibly dangerous and slippery. The maintenance guy that I had the number for was very nice when I called him to advise of these problems, the site itself was actually very nice as well.

  Reviewed by Eve-marie3.4★Nov 2022

• "The Bay is a beautiful purpose built holiday village and the beach within walking distance is just perfect The holiday accommodation has everything you need for a home from home experience and comfortably accommodates four people with the advantage of en-suite bathrooms."

  The shower in the master bathroom is a luxury. The disadvantages of the accommodation are mattresses were old and so uncomfortable the pillows were flat and were stained as were the duvets. The duvet cover was thread bear and had a hole in it The sofa and chair was uncomfortable, peeling and also in need of replacing There was dried food on one of the plates, there was old open cooked chicken left in the fridge, the fan in the lounge area was extremely dirty, the floor had not been swept behind the television, surfaces ornaments were dusty the general cleanliness of the accommodation needs addressing by the owners with their cleaning contractor. Having said this if these were addressed I would highly recommend this property.

  Reviewed by Susan3.1★Sep 2022

• "The information pack was out of date, the cleanliness was awful."

  There was hair in the plug holes in both bathrooms, the shower in the twin bed room we refused to use. It just was not cleaned from the previous occupants not once but again and again. The gas certificate was 18 months out of date. It was a pleasing property but worn out. We were looking forward to eating out at the restaurant but only ate there once, the menu was limited.

  Reviewed by Anthony2.8★Aug 2022

• "We had a lovely stay here."

  I was with my parents and my son, who is nearly two, so being on one level was perfect as he was able to safely explore the holiday home. The beds were really comfy, and the place felt so light and airy. There were only a few things that brought my rating down. The lack of some pots and pans/chopping boards, the place could do with some. We couldn't find the telly for the remote in the living area, only the fire stick remote so we were having to figure out watching live TV through ITV Hub/BBC iPlayer etc. We didn't have any information regarding using the facilities on the Bay, such as swimming, so we ended up not going. There were also some belongings left behind from the previous guest, a t-shirt that was on the floor in the living area (it does make you question how much cleaning happened before we arrived). Failing all that, we did still enjoy our break away. I think if those little details were looked at, a nice welcome message out on the table perhaps with all the info we needed (such as the swimming cards, the guest book etc although the biscuits and coffee in the box were nice touch), then it would of made our stay a 10/10.

  Reviewed by Belinda4.4★Jul 2022

• "Had a lovely stay with our young family of 4."

  Great location, decent facilities, comfortable week. Sofa and chair pretty worn and due to be replaced but the price probably reflected this. Overall the property was good value for money. A few of points of improvement noted: - Dishwasher was full on arrival (obviously not good) - Smelt of dog when first arrived. - living area / kitchen floors were very dirty when we arrived.

  Reviewed by James3.4★Apr 2022

• "Had a nice stay at The Sea Dog."

  Good location and really nice site in general.

  Reviewed by Gary4.1★Apr 2022

• "Would definitely recommend this property."

  We had a lovely few days there and can’t wait to go back again.

  Reviewed by Susan5.0★Feb 2022

• "The card for the leisure facilities was missing."

  Some of the plates were not clean and it took a long time for the place to heat up as the heating had been off when we arrived. Lovely site and lovely accommodation would definitely consider again, would like to visit when the weather is warmer.

  Reviewed by Kate4.1★Feb 2022

• "Really clean on arrival but one thing that needs urgent attention I stripped the ..."

  Really clean on arrival but one thing that needs urgent attention I stripped the beds on the day of departure to find dirty stained mattress cover and filthy pillows really badly stained on the kingsized bed

  Reviewed by John5.0★Oct 2021

• "The sea dog was a beautiful seaside escape."

  Furnished to reflect the whole beach theme. Facilities were clean, property could do with a lock of paint but nothing that would have put us off. Toilets were amazing. The use of a cooker, dishwasher and washing machine certainly made life easy. Decking with seating was fabulous for those sunny days. The owner admits to requiring a new sofa, but has added a throw and some decorative cushions. The site itself is somewhat quiet, but the beach kept us busy. The walk to the beach is pretty steep but well worth it when you get there. Used the pizza takeaway service, we were not disappointed. Overall a great staycation. Handy location for visiting Filey and Scarborough where there is lots to do for kids. Having read some of the reviews we were a tad nervous, but there was absolutely no need! Would definitely book the sea dog again.

  Reviewed by Katrina4.7★Jul 2021

• "The property needs a deep clean as there are dust and cobwebs."

  The couch is worn and has flaking leather along with the uncomfortable mattresses on the beds. I found sweet wrappers under the bed in the second room and it has a missing shelf in the fridge, missing blind to the door, missing rope on the patio. The walls are all marked and need cleaning. I have staid on this site before in another property the same as this and it was excellent I could not fault it. The site is excellent and I fi intend to return but not to this property.

  Reviewed by Linda2.8★Jun 2021

• "When we arrived at 3pm as stated on our email from you lounge still dirty, dirty sheets on floor, rubbish bag on floor etc."

  We did ring yourselves and the cleaning manager - you got back to us immediately saying you had contacted owner who was going to get things sorted. Cleaners and cleaning company manager called fairly quickly and said they thought we were not arriving till 4pm? We went for a walk and when we got back place cleaned. The manager did tell us that the owner was getting a new settee which was needed and also the ropes on the decking had all broken but he said they were to be mended. Decking needed some TLC. Also lounge needed some TLC too - a coat of paint would be nice. The bathrooms and bedrooms were lovely and clean, lovely fluffy towels and clean bedding etc. Just needs some TLC. I did get an email from yourselves saying that the manager told you we got there early that was the reason they had not finished cleaning. The door was locked when we arrived at 3pm (as stated in your email) so they must have left our cottage to do something else. We were in the cottage at the time stated they had not done there job. We did though have a lovely holiday, lots to see and do.

  Reviewed by Martin4.1★Jun 2021

• "Dear Sirs The facilities were an absolute disgrace, especially when you consider it cost in excess of £1000 to stay."

  The whole place was covered in dust, cob webs and general grime, wifi was non existent and the furniture was in horrendous condition, property was in desperate need of painting as well as a deep clean. Have the owners heard of a thing called COVID 19? Outside decking and furniture needs attention also. The only reason I didn't complain while I was there was due to the fact my wife asked me to not make a fuss as it would spoil our break. As a cleaning business owner for over 20 years I would strongly urge your management to vet the condition of the properties you let and that the property owner spend some of the money they charge to invest in the property urgently. We have stayed at the Bay on 2 other occasions and had no issues but if I am being honest this experience had left me wondering if I should use Sykes again or stay at the Bay. The state of this particular property has insured I would never stay at the Sea Dog again. As I am a repeat customer with Sykes, I would be most keen to get a reply to this email as well as a token gesture from either yourselves or the property owner for my families experience and the obscene overcharge I have incurred. Regards Colin Scullion 07885 088 265

  There are some issues, which were rightly raised, many of which I was not aware of, and these will be resolved as quickly as possible. There have been some issues with my cleaning company and I have met the owner to discuss and to agree an action plan to rectify the issues raised and to maintain this standard going forward. Though the recent review questions my financial commitment to resolve the issues, I can assure all future guests that this is not the situation and finance will be provided, where needed, to bring the property back to the previous high standard. I would also add that some of the external issues, i.e., broken ropes on the patio, are the responsibility of The Bay, and these issues were reported to The Bay several weeks ago but the repairs had not been done. I have spoken to The Bay again and they have assured me the repairs will be done as a matter of urgency. Please accept my apologies for the recent issues and I can assure all future guests that the property will be restored and maintained to the high standards expected. John Wherrett Sea Dog Owner. Property Owner

  Reviewed by Colin1.9★May 2021

• "What a great holiday village."

  Had a fabulous time. Just a couple of things to mention. Would be good to have logs and firelighters for log burner. Also Sea Dog was only lodge with broken ropes round the decking, made it look a bit second class.

  Reviewed by Robert4.4★Apr 2021

• "Would definitely stay ahain, ideal location and accommodation."

  Wasn't cleaned the best but not a major issue as didnt take long to sort.

  Reviewed by Ben4.4★Oct 2020

• "It was a lovely place to stay however it needs a little TLC."

  Toilet seat was cracked and it wasnt as clean as it should of been during this time. Scuffed walls and cracks. Towels marked. However this wouldn't stop us booking again as it was a beautifully maintained park and ideally situated.

  Reviewed by Charlotte4.1★Sep 2020

• "The lodge had not been deep cleaned."

  The pillows and duvets were stained and all the cushions on the bed and sofas were were marked and dirty and needed a wash. It was very dark inside at night, it really needs some main lights in each room, not just lamps. The tea towels needed replacing, they were not very nice. We stayed for 2 weeks and we only given 1 bin liner, 5 dishwashing tablets and 2 toilet rolls. We had to buy all of these. There was no offer of clean towels or bed linen for week 2. Considering how much we payed it was not very good service or value. There were some sachets of tea, coffee and sugar, but no milk on arrival. The bay holiday park is lovely and the beach is easy to access.

  Reviewed by Mathew2.5★Jul 2020

• "Fantastic accommodation, perfectly positioned and of a very high standard."

  owner rang to make sure everything was to our satisfaction too. would highly recommend a stay. staff in on site bar were very efficient and friendly too.

  Reviewed by David5.0★Mar 2020

• "We had a problem when we arrived with the boiler - however, after several calls this was quickly resolved."

  My main issue was with the cleanliness of the property. Much of the crockery had to be washed before I could use it. There was also dirt on the floor, so I tried to vacuum the property however the vacuum didn't work properly so we had to put up with sweeping the floor which took a couple of hours. There was also a problem with the dishwasher - every time we opened it, it caught on the counter pulling the bottom part of it out. This became frustrating throughout the week. The Wifi was quite poor (although the weather was variable and I appreciate that could have been to blame). The drainage in the wet room (shower and sink) was poor. We were very disappointed. However, the site itself was excellent and we used the swimming pool everyday.

  Reviewed by James2.8★Mar 2020

• "It stated had a washing machine, which there was but it didn't work, so we couldn't use it."

  .. needed it as we got muddy etc from dog walking in the rain along the beach... I've had to come home and get all the washing done... that was a massive inconvenience to us... other bits weren't a biggy like lamp needed a bulb, clock needed a battery, bulbs gone in both bathrooms, toilet seat in jack n jill needed fixing properly. Just simple maintenance... washing machine was the major thing.

  Reviewed by Fiona2.8★Oct 2019

• "Very relaxing great position"

  Reviewed by Pauline4.7★Jul 2019

• "It was disappointing to have paid that and had to have cleaned when we arrived."

  Little bit of a damper on a birthday holiday sadly.

  Reviewed by Emma2.5★Jun 2019

• "Had a fantastic week at sea dog, was clean upon arrival, very well furnished and had everything we needed for a great relaxing week."

  There are plenty of towns/villages in the surrounding area to fill your time there. We loved every minute and would definitely stay there again. Special thanks to the owner who is making every effort to return a bag to us that we left there.

  Reviewed by Chris5.0★May 2019

• "We loved our little holiday however, the cleanliness failed to meet our expectations."

  The cushions had food stains which was obvious that they hadn’t been cleaned. Their was mouldy vegetables left in the accommodation from a previous guest and the listing stated a starter kit for the fire would be there however there was a box of matches which definitely won’t maintain a fire.

  Reviewed by Emma4.1★May 2019

• "Even though we had to cut short our holiday owing to illness we had no complaints about the actual accommodation which was superb."

  What we didn't like was the fact that the lodges were so close together, and when we arrived there was no one in the lodges either side so it was lovely and peaceful. Then on the third day a family with three or four young children and a dog moved in next door and it was noisy and chaotic and spoiled things. The advert said there would be fire lighting equipment and enough for the wood-burner to start us off after which we would have to buy our fuel - but when we arrived there was a box of matches and an empty firelighter box - nothing else, which was disappointing. We have enjoyed Sykes cottage holidays for many years, and though Sea Dog was superbly appointed and very comfortable, being on a site with lots of other lodges was the wrong choice. In future we will book an independent cottages as far away from a `holiday village' as possible!

  Reviewed by Neil5.0★Apr 2019

• "Fantastic holiday from start to finish!"

  Beautiful clean accommodation in an amazing location!

  Reviewed by Gill5.0★Apr 2019

• "Sea Dog is a lovely and comfortable beach house with everything that you need for your holiday."

  Our dog loved lying in front of the patio doors and watching the ducks and rabbits wander by. We love Filey Bay complex as it is quiet. Would recommend the cafe and pub on site.

  Reviewed by Margaret5.0★Mar 2019

• "Had a lovely break in Yorkshire at the sea dog cottage, excellent facilities and really liked the complex."

  Enjoyed going swimming and to the pub in the evening. The log burner adds a real coziness to the place. The local area was lovely, enjoyed an afternoon tea at a nearby hotel, as well as a day in Whitby which was very pretty. Only improvement would be that the place was freezing when we arrived and took a long time to heat up, I guess because the living room diner is a large space but there was no way of using the fire when we arrived, we had to run out to buy wood, kindling and matches, but also the radiator in the hallway didn’t get very hot compared to others, I think it needs bleeding. As soon as the place warmed up it was wonderful though. Would definitely recommend booking this place.

  Reviewed by Chris5.0★Mar 2019

• "Lovely little break away at Filey for new year!"

  House was clean and VERY well equipt.... just by the sea so perfect for dog walks ! Would definatley rebook and return !

  Reviewed by Rebekah4.1★Dec 2018

• "Lovely place the only thing that would of improved it would be a sea view"

  Reviewed by Jill5.0★Nov 2018

• "Beautiful place to stay"

  Reviewed by Tracey5.0★Nov 2018

• "Lovely holiday would reccomend this place to anbody wanting a lovelry rest"

  Reviewed by Michelle5.0★Sep 2018

• "Was really lovely break , weather was fantastic, cabin was a little small and cramped but adequate for our stay Dishwasher was great but no dishwasher tablets available , would have brought some from home if I had known."

  Mattress on main bed very soft and uncomfortable, but maybe just not we are used too Otherwise delightful, but very close to neighbours accommodation with full view into all the cabins not very private but fine in you are planning on being out and about must of the day , on site facilities were great we tried archery, but didn’t have a lot of time for much else.

  Reviewed by Roz4.4★Jul 2018

• "The changing room floors at the swimming pool were disgusting, the steam room was not working, and sauna was broke down for 3 days."

  The sight needs a shop , 3of the chains to open blinds were broken,other than this the Sea Dog was very comfortable and we had a comfortable weeks holiday.

  Reviewed by Philip3.8★May 2018

• "The sea dog was a modern and comfortable beach hut it even had a dog basket and ..."

  The sea dog was a modern and comfortable beach hut it even had a dog basket and some dog toys in which made our dog happy and the whole bay had everything you needed would certainly go again the only thing spoiled it was the weather

  Reviewed by Anne3.4★Apr 2018

• "Only thing I would like you to note, the entry door as you go in was sticking badly, the wall around the door was cracking , we used it once to go in then noticed the wall and for the rest of the week used the patio door."

  It needs reporting to the owners as could cause a lot of damage. Other wise had a really good week and will most definatley be using sea dog again.

  Reviewed by Alan5.0★Mar 2018

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