The Garden Flat

45 Customer Reviews

• "A good location for Harrogate town, also very easy to get out of the town to explore North Yorkshire."

  It was obvious to see the owners had taken care in arranging the flat and providing information. The front bedroom bed was especially comfortable. We opened the garage to park when a neighbour came out and said good luck with that. We have a medium sized car so we unloaded and parked elsewhere There was plenty of free parking nearby.There were a few issues, there was no toilet paper on arrival, so we had to nip out to the local Sainsbury's less than a minutes walk away. The chair in the front bedroom was broken and not safe to sit on. The transfers on the cooker oven control were faded so we burnt some food. The only appliances booklet in the kitchen was for the microwave. The shower mat was black and looked unclean. Despite these issues it was lovely flat and would recommend it.

  Reviewed by Brendan3.8★Jun 2025

• "We enjoyed the flat."

  It was an easy walk into Harrogate and there were local amenities close by. The kitchen was better equipped than most rentals I have stayed in and overall the property was comfortable. My only small gripe was that the pillows were rather flat and hard.

  Reviewed by Liz4.7★May 2025

• "Location good, artwork good, curtains pretty."

  Entrance, garden, entrance hall grubby. Carpets could be improved. Paint pulling away part of kitchen walls. Roller blinds discoloured. Couch old and couple of marks which I cleaned off. Cushion on couch covered in stains. Bugs in Bath. Window ledge in bathroom and under fire not cleaned. Gate needs fixing. Parking not ideal as busy streets and garage small. No welcome pack and the tinest shampoo and shower gel I have seen. Did not want to cook in kitchen so ate out every night. 60 percent there but needs improving.

  Reviewed by Janine3.4★Apr 2025

• "Cozy, warm flat."

  Comfortable beds. The 'Welcome Pack' was much appreciated. A very pleasant stay.

  Reviewed by Julia4.1★Mar 2025

• "Had a wonderful stay at this beautifully decorated flat."

  It’s got a garage plus plenty of on-street parking and is in a brilliant location—just a minute’s walk from a Sainsbury’s and lovely cafes. The town centre and Harrogate Conference Centre are less than 10 minutes away, and it's easy to get into York and Leeds by public transport. The main bedroom is charming, with high ceilings and a very comfortable king-size bed and high-quality linen. The second bedroom is cosy with twin beds, and the kitchen is well-equipped with everything you need. The private south-facing patio was a lovely spot to unwind. The hosts were fantastic—just around the corner if needed—and left a really thoughtful welcome pack with wine, treats and everything you need for a cuppa. A charming stay regardless of the occasion. Highly recommend!

  Thank you so much for your lovely feedback Mr. Lin, we’re so glad you enjoyed your stay! We look forward to welcoming you again in the future. Best wishes, Susan & Andy Property Owner

  Reviewed by Zilun5.0★Feb 2025

• "A very comfortable flat, an ideal base for a visit to Harrogate, and surrounding area."

  We enjoyed a couple of meals out, the rest of our week, we self catered, using the well equipped kitchen, microwave and oven and hob. Shower was powerfully, central heating made a very warm home from home, and the large double bedroom, felt like a Hotel. Bedding Hotel quality, and bed extremely comfortable! A lovley flat.

  Thank you so much for your lovely feedback, we’re so glad you enjoyed your stay! Thanks for being such lovely guests, we look forward to seeing you again in the future. Very best wishes ! Property Owner

  Reviewed by Rosemary5.0★Oct 2024

• "We liked the place great location and it felt safe to wander about the area"

  Dear Mr King, we’re really glad you enjoyed your stay at The Garden Flat and enjoyed exploring the area. Thanks for being a great guest! All the best Property Owner

  Reviewed by Derek4.1★Sep 2024

• "The only way to improve would be to realign the lock on the back door as it is a bit tricky to open and to leave some instructions on how to work the oven."

  Reviewed by Rose4.1★Jun 2024

• "I have always said, with regards to reviews, if I don't have anything positive to say then I won't say anything."

  Positives. Close to town and on a bus route. Warm and comfortable bed. Nothing else to say other than disappointed.

  Reviewed by Ken2.2★Jun 2024

• "Garden Flat clean, comfortable and cosy."

  Ideal for bus pass users. Only five minutes from Kings Road to Bus Station on Bilton service to connect up for days out to Wetherby, Ripon and Knaresborough. Any issues very quickly sorted out by Susan. Many thanks for Welcome Goodies. Hope to return before too long. Maggie

  Reviewed by Maggie4.7★Apr 2024

• "A brilliant cosy stay, and an ideal location for exploring Harrogate and the surrounding area!"

  Very clean and well looked after. The bed was wonderfully comfy, and the fireplace ideal for a cosy night in wet weather. Great attention to detail in the design of the flat. Overall, it was very handy for both a lovely row of shops and cafes on the same road, and we were able to walk to the train station for an afternoon trip to York. The owners were very helpful and friendly. Thank you for a wonderful stay!

  Reviewed by Grace5.0★Jan 2024

• "Very central for Harrogate amenities and transport facilities mean allowing me to leave the car behind for much of the week."

  Everything I needed was supplied. Cozy flat with a comfortable double bed. A little issue on arrival was dealt with quickly and without fuss. Thanks to Susan for her help.

  Reviewed by Steven4.7★Sep 2023

• "The flat was a 10 - 15 minute walk into Harrogate."

  Excellent location. The property would look better if the garden was tidied, a lot of overgrown bushes. The flat could do with a new carpet. The oven in the kitchen had no markings to indicate what the setting was, grill/ oven ? I managed to google it and found a similar oven with the settings. The kitchen was well stocked. The kingsized bed was really comfy in a lovely big room. The matress on the twin beds were very soft. On balance the location was the main advantage of the flat. A good holiday.

  Reviewed by Alison4.1★Sep 2023

• "Enjoyed our stay in this ground floor apartment."

  It was a 5 minute drive into town. Owner very helpful. The neighbours were friendly. Ideal place to explore Harrogate and places around. Will definitely be going back.

  Reviewed by Louise4.1★Sep 2023

• "This is an amazing place, the stay was very comfortable."

  Initially I was skeptical about booking this property due to its past reviews but in the end I decided to go ahead and give it a try, it didn't go in vain. I had one of the best stays, the facilities were top notch and the owner surely had made sure that everything is in place and we didn't have to look for anything. I would surely recommend this for anyone visiting harrogate. It's a very beautiful place as well.

  Reviewed by Rabaie Mushtaq5.0★Jul 2023

• "Great location within a 10 minute walk of central Harrogate."

  Also so easy to get out of town and explore everything Yorkshire has to offer. We drove and did P&R to York but got the train to Leeds for the day. Second time we have stayed in the Garden Flat and throughly enjoyed our time there.

  Reviewed by Alison5.0★Jul 2023

• "It was OK, but we wouldn't stay again."

  The neighbours upstairs made loads of noise, including during the night, the mattress in the second bedroom was old and very uncomfortable. The main bedroom was nice, but otherwise it all seemed a bit tired and not up to Sykes' usual standard. Owners were pleasant and helped us quickly with a remote control issue. I would have thought a washing machine would be more useful to those staying than a dishwasher, but perhaps that's just me.

  Reviewed by Joanne2.8★Aug 2022

• "Very poor approach to front door of cottage, curtain in front bedroom hanging off rail (we used the blinds) and damp patch near back door."

  These faults really let the flat down, plus the garage door would not work when we arrived, my husband asked some builders nearby for some oil and managed to make the door easier to open. These did not distract from our break butI feel they need to be addressed.

  Reviewed by Pauline2.5★Apr 2022

• "Comfortable cosy flat."

  Very clean and well maintained. Lots of shops within a minutes walk including Sainsbury Local. Small garden but well looked after and comfortable to sit outside and relax. Bedrooms large and spacious with period furniture. Kitchen quite spacious with plenty of equipment for self- catering. We went to Harrogate in February. The weather was cold, wet and windy but the flat was lovely and warm. We would recommend to anyone and we will return the next time we go to Harrogate. The main shopping centre in Harrogate is about a 15 minute stroll. Thank you.

  Reviewed by Susan5.0★Feb 2022

• "Overall very comfortable, but there were only two of us."

  This is advertised as sleeps 4 (and it does, large double and two twin beds), but the living space for 4 people would be extremely cramped. There would not be enough easy chairs in the sitting room which although comfortable is small and very narrow. (photo is deceptive) Sadly the tenant in the flat upstairs gets up at 4.30am to go to work; main bedroom is adjacent to stairs and communal front door.

  Reviewed by Catherine3.1★Jan 2022

• "Loverly warm ,clean,comfortable ."

  Reviewed by Julie5.0★Dec 2021

• "We had a great stay at the property, the only issue we had was the bin collections, the instructions weren’t that clear, but we spoke to a neighbour, who was able to advise us."

  Reviewed by Neil5.0★Oct 2021

• "Rear door lock difficult to use."

  Shower/bath could do with upgrade. Vacuum cleaner needed emptying badly! Main bed very comfortable. Listing did not mention microwave is installed. Kitchen tongs would have been useful. Very good location for walk into Harrogate. Excellent local shopping.

  Reviewed by Roy3.8★Sep 2021

• "The cottage was only 15 minutes walk from Harrogate centre x"

  Reviewed by Angela3.8★Sep 2021

• "The initial impression of the apartment from the road is very poor, but when inside this changes."

  The apartment was very clean and has all the facilities you need. There are shops and two coffee shops across the road. Convenient for walking into the town centre. The owner came to help us with a problem within minutes of speaking to him. We did not have good weather so the electric stove kept the apartment warm in the evening.

  Reviewed by Robert3.4★Aug 2021

• "The owners were extremely understanding and helpful when we lost the keys and were locked out."

  Reviewed by Helen5.0★Aug 2021

• "Parkiing good but difficult access lot of noise from upstairs flat"

  Reviewed by Edward4.4★Aug 2021

• "Whilst The Garden Flat is well situated in terms of its location, (which was the main reason we chose it), we found it lacking in a few ways."

  Firstly, we (my sister and I) found it difficult to access entry, and were later advised by the owner that there was a 'knack' to inserting the key in the keyhole and turning it to unlock the door - not ideal. The owner came round because she had forgotten to leave the back door key in the property, so after explaining our difficulty in accessing entry, she explained the process of inserting the key then having to lift it up before turning. Even knowing this, we still experienced difficulty throughout the week. The owner said she would arrange for a locksmith to change the lock whilst we were there, but we did not want the inconvenience of that, so left it. However, she did say she would arrange for that to be done after we had left. Secondly, that standard of cleanliness was not great. There were clumps of dust that could be seen along the edges of the carpet and under the radiators. We had taken anti-bacterial wipes with us, so wiped many of the surfaces when we first arrived. There were edges that had clearly not been wiped for quite some time, because we removed layers of dust! The water in the shower was not running away very well, so I took courage in both hands and cleaned the plughole, removing a large clump of hair and gunk! I am afraid that I could not summon up the courage to clean the inside of the kitchen bin, but the dirt/grime that was sitting on it was a breeding ground for germs and if I used this bin, I quickly shut the lid and washed my hands. I do not think I am particularly fussy, but I certainly expect things to be clean and tidy. Since your instructions to occupants mentioned the importance of handwashing and hygiene (which I fully understand, endorse and practice!), I would have thought properties would have received the same level of attention to hygiene. Thirdly, there were instructions left about closing the curtains in the main bedroom. These were very heavy curtains, and the instruction was to lift the curtain when closing them. A note was included that the owners had already had to replace the curtain track twice. Personally, I would have thought that was an indication that the curtains should be replaced with ones that were easier to close. However, my sister, who used that bedroom for the week, decided against closing the curtains, because the process was so ‘involved’, therefore she just closed the roller blinds, but the roller blind on the middle (largest) window did not reach the windowsill! So, a row of cushions had to be placed along the sill in order to block the light out! Not ideal! I left a note to the owners of the property explaining out findings and disappointment. It was a shame, because with a little more attention to detail The Garden Flat has the potential to be a cosy and inviting rental. I wonder if my note ever reached the owners' hands, because I am aware that the cleaners of the property were waiting for us to leave (which we did at 09:30 on the day of departure); it was surprising to find the cleaners hanging around, because we did not have to leave until an hour later! However, since the cleaners did not come off very favourably in my note, I am guessing the owners did not receive it. I would be grateful if you could enquire after the fact. I fully appreciate that it is the owners' responsibility to attend to the cleaning, not Sykes, but it also reflects on your business. In fact, this was the second cottage we had rented through you in the space of nine months, and the other property needed a deep clean, too; it was The Thatched Cottage in Chipping Camden (we stayed there last October). I would appreciate your comments with regard to these matters. I am happy for you to publish this feedback, but I suspect you will not want to.

  Reviewed by Hazel2.8★Jul 2021

• "The flat is ideally situated for Harrogate town centre, and it also sits in the middle a small parade of shops, including an excellent greengrocers, a deli/cafe and a good Indian takeaway."

  The flat is well furnished and the beds are high quality and very comfortable. The only problem we encountered was gaining access. Both the front door of the house and the entry door to the flat have very worn locks/keys. When we finally managed to open the house door we had a major battle with the door to the flat to the point where we were trying to 'phone Sykes for help (good luck with that!). We finally got in but the locks were a source of anguish throughout the holiday which was otherwise ideal.

  Reviewed by Susan4.4★Jun 2021

• "The Garden Flat is spacious, well-equipped and comfortable."

  It is in a good location for sight-seeing in Harrogate itself and for travelling out to the surrounding areas. We enjoyed our stay, thank you!

  Reviewed by Richard5.0★Jun 2021

• "Good location, comfortable and owners we're very helpful and friendly."

  Reviewed by Joanna3.8★Jun 2021

• "Loved the fact that it was near to cycling paths and near enough to town centre for us to walk too."

  Great that it had a garage for us to safely store our bikes. Friendly owners who made us very welcome

  Reviewed by Dawn4.7★May 2021

• "Had a wonderful holiday in Harrogate and an excellent experience staying in the Garden Flat."

  Place was quirky, cosy, well equipped and clean. The backyard was an added bonus, a little sun trap, relaxing and quiet. Susan and Andrew were helpful and friendly. Welcome pack was a lovely touch. Andrew was very informative and told us lots about area and places to visit. Loved Brimham Rocks, Ripley Village and Valley Gardens. Flat was in great location, just a short walk to the town. We would return to this property and bring two members of our family.

  Reviewed by Audrey4.1★Aug 2020

• "Lovely little flat, in a brilliant location and super super comfortable beds!"

  Excellent access to local shops, train station and all the restaurants (of which there are many) in Harrogate.

  Reviewed by Emily5.0★Jul 2020

• "Sweet english house."

  Very good location, nice area. Clean and charmy. Purly profesional.

  Reviewed by Wojciech5.0★Feb 2020

• "The Garden Flat is really lovely accommodation."

  It is very close to all the shops and conference centre, very easy to navigate to from all directions. The owners were really considerate and thoughtful and left us some lovely mince pieces and milk etc. Overall a very lovely stay.

  Reviewed by Rachel5.0★Dec 2019

• "Very comfortable flat in an ideal location."

  Parking and local amenities all good, excellent Deli across the road! easy access to the town centre and surrounding countryside. Good access to York and the Dales. It made our experience all the more special. thank You!

  Reviewed by Cynthia4.7★Oct 2019

• "We were able to use the garage behind the property but access was very tight."

  There is very little additional parking available in nearby side streets, so little option other than to use the garage. We found a heater in an under-stairs cupboard which we found we had to use in the evenings and mornings as the tempature was quite cool for August. The owner left instructions for us to be quiet entering and leaving the property, so as not to disturb the neighbours upstairs. Unfortunately the neighbours were sometimes quite loud in the evenings, although we did not let this detract from our holiday. The flat was very clean and well presented and close to local amenities (a mini-Sainsburys just two minutes walk from the front door). Overall the property met our expectations.

  Reviewed by Rod4.4★Aug 2019

• "Apart from the joys of Harrogate - the lovely gardens, the proximity to RHS Harlow Carr and the amazing Betty's Tea Room The flat was in an ideal location to explore both the town and surrounding area [ we visited Castle Howard and East Riddlesden Hall]."

  The local Sainsbury's was very useful. It looked to be on a noisy road when we arrived but found that was not a problem. The lounge furniture was comfortable, and the bed was great, we had really good nights sleep. The owner was very approachable and helpful I

  Reviewed by Howard5.0★Jun 2019

• "Nice handy location, with shops enough to cater for all your needs, plus an easy walk into Harrogate city centre"

  Reviewed by John4.4★Jun 2019

• "Location was excellent with a short walk into Harrogate although there was a bit of a hill on way back."

  There was a very thoughtful and useful welcome pack on arrival and the owners, when we briefly spoke were very friendly. The front door and hall entrance of the house before entering the flat was a bit grubby and off putting at first but the flat itself was excellent, clean and very comfortable. Particular points we liked were the comfortable bed, gas heating and Netflix on TV. There was an issue with noise from the flat above although sporadic it was quite loud at times but did not effect our holiday. Although it is advertised with off road parking the garage could not accommodate our medium size car but we easily managed to find parking in side streets. We like to try different places to stay otherwise we would be happy to stay here again.

  "Thank you for your 100% positive rating Mr. Straghan, we're glad you found the flat so clean and comfy. We just wanted to let you know that you arrived the week before a full re-furb of the hallway and front garden area. We have just fitted a beautiful new hall carpet this week and will have a brand new garden fence and Victorian etched glass for the front door arriving in the next few days. We hope you'll be back to check these out soon. Very best wishes, Susan and Andrew Property Owner

  Reviewed by John5.0★Jun 2019

• "Well equipped flat."

  Lovely comfy double bed. Would recommend to anyone planning to stay in Harrogate.

  Reviewed by Alan4.4★May 2019

• "Excellent location and close to all amenities."

  The owners went above and beyond to ensure we had all we needed.

  Reviewed by Diana4.7★Apr 2019

• "We booked two stays at the Garden Flat in the past couple of months when business brought us to Harrogate, and after the first stay, we were looking forward to returning."

  Having just completed our second stay, we can say that this is a lovely, clean, comfortable flat. The owners are exceptionally thoughtful - they're quick to respond to questions, and there are so many touches - milk in the fridge, biscuits - that go the extra mile to make guests comfortable. We wanted a kitchen where we could prepare meals and this one worked well - modern, clean, and very well equipped. Beds were very comfortable. As the mercury dropped, we found the flat to be cozy and warm, and appreciated the electric fire. Very nice outside seating area that would be a real plus during a warm weather stay. Lastly, the flat is in a highly convenient location - easy walk into town center, plus two bus lines on the next block. Steps away from the flat are a great mix of takeaways, cafes, independent shops, and a Sainsbury's Local. All in all, comfortable, relaxing stays that provided easy access to all Harrogate has to offer.

  Reviewed by Lisa5.0★Dec 2018

• "The little extras on arrival - wine, biscuits, bread and milk - a lovely touch."

  The flat was spacious, warm and cosy, the bed was very comfortable, the facilities excellent. The location was ideal - close enough to walk into Harrogate and the area was quiet which added to a restful time.

  Reviewed by Helen5.0★Nov 2018

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