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"We had a fantastic weekend at the Sail Loft celebrating my daughters 40th birthday party with all our family including our 10 Grandchildren."
The property is in a great location, it is very spacious.and comfortable.
We would certainly return to the Sail Loft, but to help the owner to further improve the experience for other guests I would like to make the following comments/suggestions:
(1) There was only 1 very small frying pan in the kitchen which made cooking a full english breakfast for the family (as you do on holiday) a very difficult and stressful experience.
(2) Many of the plates were chipped - this is not acceptable
(3) There were no serving dishes, so were had to put saucepans on the table as we presented food to everyone - not acceptable
(4) The dishwasher box where you put your tablet had no lid on it which impaired the quality of dishwashing
(5) The cutlery holder in the dishwasher was broken so cutlery fell through into the base of the dishwasher
(6) There were no egg cups for the children to have dippy eggs (not essential I know, but most places provide this)
(7) The roller blind in the back room came down ok at night, but we couldn't get it back up in the morning
(8) The quilts on many of the beds were not big enough
Thank you so much for taking the time to leave us a review — it’s truly appreciated, and we’re delighted to hear that you would return to Sail Lodge.
I’m sorry to hear that you felt the kitchen wasn’t well equipped. This hasn’t been mentioned by previous guests, and in fact many reviews comment on how well‑stocked it is. When our team checked, we found the items you mentioned in the cupboards, so it’s possible they were in a place that was easy to miss. We have also replaced some plates with new ones to ensure everything is in great condition.
The quilts are the correct size for the beds, but we appreciate you raising this so we could double‑check.
Thank you again for choosing Sail Lodge for such a special occasion. We’re delighted that the house was spacious enough for your extended family, and we would love to welcome you back in the future.Kindest regards,Julie
Property Owner
Reviewed by Mark4.0★Dec 2025
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"Really nice house, very clean and tidy and we all had a lovely time."
There was an issue with the boiler on the Saturday morning, but in all fairness, this was rectified within an hour of reporting it via the Sykes app and was fixed by the time we got back from breakfast, so that was actually very impressive. We would definitely stay there again.
Thank you so much for the amazing 100/100 review!.. I'm delighted that everyone had a good time. Great to hear the boiler issue was fixed quickly. We woild love to welcome you back. Kindest Reagrds Julie
Property Owner
Reviewed by Paul5.0★Nov 2025
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"Ideally located for visiting Scarborough."
Clear instructions before arrival, especially about parking permit requirements. To have 7 bathrooms for 20 people was amazing. Lovely & clean on arrival & a hot tub too. Perfect for an extended family stay. House lovely & warm for our autumn stay.
If planning to cook a huge meal on/in the cooker check temperature (gas) as it was a bit below the norm.
A few minor Housekeeping comments fed back for improvement.
Would definitely recommend & use again
Thank you so much for leaving a review and your feed back. We are delighted that you had an amzing stay and had a chance to use the hot tub. Within easy walking distance to all local amenaties and the beach, sail Lodge is the perfect location for a family getaway. We'd love to welcome you back. Kindest Regards Julie
Property Owner
Reviewed by Julia4.0★Oct 2025
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"Pictures don’t do it justice - it’s a very spacious house with plenty of bedrooms."
We had 13 adults and 2 kids and it worked perfectly.
Everything was clean and tidy and you had everything you needed in the kitchen.
The only thing I would have liked in the kitchen is an air fryer, just for ease when cooking for lots of people. I will definitely stay here again.
Thanks so much for the amazing 100/100 review! We are delighted that you had such a wonderful stay at Sail Lodge . The house is in a great location with many of Scarboroughs attractions within easy walking distance. Unfortunately, we’re not always able to provide additional appliances such as air fryers in our large family holiday homes. However, we ensure each property is fully equipped with a modern cooker, dishwasher, and a comprehensive selection of pots, pans, and utensils—everything you need to prepare meals and enjoy a comfortable stay. I'm pleased that you found the house perfect for your lovely family get together....we'd love to welcome you back. Best Wishes Julie
Property Owner
Reviewed by Eleanor5.0★Oct 2025
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"We had a lovely time at Sail Lodge."
The photos don’t do it justice, the place is huge, plenty of room for 20 people to celebrate and also have their own space. The house was spotless, lovely white towels in each room. The kitchen had everything you need and a lovely big cooker. Bonus to have a hot tub aswell. Good communication throughout from first booking to updates regarding key code and parking permits. Location was ideal and would definitely return.
Thanks so much for the amazing 100/100 review! We are delighted that you had such a wonderful stay at Sail Lodge . Great to know you had everything you needed to make your stay extra specialr....we'd love to welcome you back. Best Wishes Julie
Property Owner
Reviewed by Angela5.0★Oct 2025
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"From booking, to any request prior to stay and overall communication about this property, we had a very professional service."
The house was immaculately clean, in a great location, with enough space inside and out for extended family to relax and still have that home from home feel. A very well stocked kitchen with everything you’d need to prepare breakfast & dinner for 20 guests. Bedrooms were tastefully decorated and bathrooms were immaculately clean and modern with quality fluffy white towels! A bedroom en-suite walk-in shower on the ground floor level was perfect for us as we had four generations resulting in ‘great grandparents’ didn’t need to tackle the stairs. Only 2 steps into their room. If I had to suggest anything that was missing (and I now wish I bought one to leave there) it was a whisk utensil for whipping cream or making scrambled eggs. There was the cleaning basics, washing up liquid, bench spray and bleach provided which was perfect and although we brought our own cooking oil there was cooking oil provided but no salt and pepper. A mini super market just 3 mins walk was perfect. Everyone had a great time with so much to do in Scarborough you’d need a week not a weekend!
Thanks so much for the amazing 100/100 review! We are delighted that you had such a wonderful stay for your birthday celebrations. With the groundfloor bedroom for the older relatives and the 2nd lounge downstairs, Sail Lodge really is the perfect multi-generational family house. I'm pleased that you found the house perfect for your lovely family get together and we will certainly provise a whisk. We'd love to welcome you back. Kindest Regards Julie
Property Owner
Reviewed by Hayley5.0★Jun 2025
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"Sail lodge is an amazing property which was perfect for our stay."
The house itself is well equipped for large groups and had everything we needed. The downstairs living space and through dining room ensured that everyone could be together. It felt homely from the moment we arrived. The kids loved the basement area and made that their own private space. Having a ground floor bedroom was also ideal for one of the couples in our group, who would have struggled with the stairs. The location is ideal for all amenities whether by foot, car or public transport. We have had a wonderful time and would highly recommend Sail Lodge to anyone.
Thanks so much for the amazing 100/100 review! We are delighted that you had such a wonderful stay at Sail Lodge. I'm pleased that you found the house perfect for your lovely family get together. It's great that the kids can have their own safe space in the basement sung! We'd love to welcome you back. Kindest Regards Julie
Property Owner
Reviewed by David5.0★May 2025
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"We had an excellent stay."
Accommodation was great and well situated.
Thank you so much for leaving a wonderful 100/100 review. It's lovely to hear that guests have had a great time when staying at our properties. Sail Lodge really is a the perfect property to spend time with family and friends. We pride ourselves in making your holiday feel like 'home-from-home' and work hard to make sure our guests have everything they need. Kindest Regards Julie
Property Owner
Reviewed by Judy5.0★May 2025
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"Nicely decorated conveniently property which suited several families over our weekend."
The host was welcoming too!
Thank you so much for leaving a wonderful 94/100 review. It's lovely to hear that guests have had a great time when staying at our properties. We pride ourselves in making your holiday feel like 'home-from-home' and work hard to make sure our guests have everything they need. We'd love to welcome you back!. Kindest Regards Julie
Property Owner
Reviewed by Anna5.0★Mar 2025
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"What an amazing space this house is."
Our family occasion made all the more special because we could share living space and still have the privacy of plenty of bedrooms and bathrooms.
We had a minor maintenance issue and it was dealt with quickly.
The staff provided valuable information and Julie was very friendly and kept in touch before, during and after our stay.
I would definitely recommend this property.
Thank you so much for amazing 100/100 review. We are delighted that you had such a good time at Sail Lodge. After a recent extensive refurbishment we are so pleased to hear that it sounds like we got everything right!... Sail Lodge is the perfect location and ideal for exploring all Scarborough has to offer including easy walking distance to the beach and also the town center cafe, restaurants and bars. We'd love to welcome you back and once again thank you for taking the time to let us and other potential guets know what a great time you had . Best Wishes Julie
Property Owner
Reviewed by Shirley5.0★Jan 2025
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