Butterfly Lodge

19 Customer Reviews

• "Very spacious, infact it was huge for a lodge."

  Site was very quiet and peaceful andwell maintained. Lots to explore in North Yorkshire. Good selection of shops nearby. Absolutely loved the hot tub, a great way to relax. Would recommend it to friends and family and go back again x

  Thankyou for your lovely feed back I am pleased you enjoyed your stay in Butterfly Lodge and I look forward to welcoming you back Property Owner

  Reviewed by Pauline5.0★Aug 2024

• "The property is beautiful, we were very impressed on arrival."

  The bedrooms were clean and comfortable, some nice touches ie tea and milk available. Our dog loved the freedom as the garden was enclosed and also loved the dog walk on the site. Would highly recommend a visit.

  Hi Thankyou for your lovely feedback I am pleased you enjoyed your stay in Butterfly Lodge Property Owner

  Reviewed by Tracey5.0★Aug 2024

• "We enjoyed our stay at butterfly lodge and didn't want to leave we had some lovely days out we enjoyed tan hill inn and a village about 20 min drive called Leyburn that was lovely ."

  The lodge was ideal for us and our dog he can be reactive to other dogs so it was ideal and it had a private garden he could just wander in and out and I didn't have to worry about him barking at anyone as they wasn't anyone walking past so he was quiet it was great he loved the dog walking field just right outside the lodge and even he was sad to be back home also the hot tub was a real bonus and enjoyed relaxing in there on a night time we carnt wait to return thank you x x

  Thankyou for your feedback and I am very pleased you enjoyed your stay in Butterfly Lodge I look forward to welcoming you back Property Owner

  Reviewed by Cheryl4.4★Jul 2024

• "Really lovely property in a great location."

  Great amenities within the property and the hot tub was fantastic.

  Hi Thankyou for your lovely feedback and I am pleased you enjoyed your stay Property Owner

  Reviewed by rosalind5.0★Jul 2024

• "The Lodge was clean and tidy including the hot tub, which is nice to see."

  The bedding and towels provided were fresh. We also got complimentary snacks and tea which is much appreciated. Overall the area is very quiet and gives you rest that areas with children can't. We were left to ourselves, which compared to some other properties is nice to experience and gives feeling that we are treated like adults. Owner of the property was open to communication and happy to accommodate and escalate anything we might require. Would definitely return in the future.

  Thankyou for your kind feed back I am pleased you enjoyed your stay in Butterfly Lodge Property Owner

  Reviewed by Paul5.0★Jun 2024

• "Lovely stay, peaceful setting and a lovely lodge."

  Great for the dog due to enclosed garden at front and back. Our dog can be a bit reactive to other dogs so this place was great as there was a quiet dog walking field close by. Temperature of the lodge was just right (another review had mentioned about being to cold, but we certainly didn't find that) lots of cooking utensils/crockery provided. Lovely welcome pack and also treats for the dog. Little things clearly thought of here, which came in handy, ie washing up liquid/hand wash/toilet roll/cloths etc provided. Would definetly stay again, thank you

  Thankyou for your lovely feedback and I am pleased you enjoyed your stay and Thankyou for leaving the lodge lovely and clean I look forward to welcoming you back anytime Property Owner

  Reviewed by Heather5.0★May 2024

• "Lovely quiet site and roomy property Let down by heating, turned cold through ..."

  Lovely quiet site and roomy property Let down by heating, turned cold through the evening and the owner controls when it is put on throughout the day, by the time radiators heated up to warm the lodge it was then switched off again, had to sit there wrapped in blankets and coats which spoilt the evenings

  Thankyou for the feedback The heating is set at 20c and is on a schedule it comes on and off at various times throughout the day and night I also monitor the temp of the lodge and if the temp drops to 18c I alter the schedule if guests require the heating schedule to be adjusted I do so as soon as I am contacted on the number provided to all guests The reason for the nest control is locked is because some guests in the past have set the heating to max and left it on 24hrs which is not acceptable I apologise if the heating schedule was not to your requirements as I said if you had contacted me on the number provided I would have adjusted it to suit Thankyou for your feed back Property Owner

  Reviewed by Joan3.4★Mar 2024

• "I want to be really fair in this review so I'll start by saying the lodge is really lovely and at first glance it seemed perfect."

  However we were first greeted by a very rude man from the site office, he told us off for missing the office even though we went straight back. He then followed us down to the lodge, watched my friend park and get out of the car then told her she had parked in the wrong place. She asked where it stated where to park and he said "you shouldn't be arguing with me"!!! Our first night we decided to stay in and cook, the cooker was very dirty and smelt unpleasant. There are only a few small saucepans so cooking was out of the question. The en suite shower was also very dirty. The long list of rules about the log burner were also sent to me in very long text messages. Perhaps the owner could put a little effort into the cooker and shower as he does the precious log burner. Unbelievably the owner controls the heating (I felt like I'd gone back 30 years!) It was so cold the first night that we had to go and buy more logs to keep warm. It is not acceptable for owners to decide when you can have the heating on. During the week the owner turned up to "check on the hot tub" why he couldn't have done that after we left I don't know. After he left a woman walked through the back gate asking where he was - no idea who she was! 5 minutes later a different woman appeared peering through the gate, she ducked down when she saw me. It all felt very intrusive and made us feel uncomfortable. For anyone going in the winter months I would recommend taking some kind of heater to save spending money on logs, also take some larger saucepans if you want to cook! I'm sorry this is not a great review, I hope the owner takes note of the comments about the cooker and shower and most importantly that he allows people to decide when they need the heating on!!

  Thankyou for your feedback I do not agree with the comments you have left also the booking was for 2 people it has come to light that there was more than 2 people at the lodge this is why I have rules regarding the lodge because people abuse the lodge when staying there As for the hot tub it is inspected randomly this is for health and safety purposes and to check on the water quality and chemicals because once again people abuse the lodge and hot tub As for the lodge being untidy or unclean my house keepers take great pride in making sure it is spotless and clean Regarding the heating I control the heating because guests have abused it and had the heating on constantly it is set on a schedule and the temp is 20c I also monitor it and if it needs adjusting I do so When I personally checked the hot tub I asked if everything was ok and was told by you both that yes everything was lovely at no point did you report anything you were unhappy about But Thankyou for your review although I do not agree with any of it at all Property Owner

  Reviewed by Eric3.1★Feb 2024

• "Beautiful lodge lovely and clean ,also cosy as well has a log fire which was lovely and warm ."

  Not far away from the high force waterfalls if yiu like walking , will definitely come here again

  Thankyou for your kind feedback I am glad you enjoyed your stay And Thankyou for leaving the lodge lovely and tidy Property Owner

  Reviewed by Carole5.0★Dec 2023

• "The lodge is beautiful and perfect for a peaceful getaway."

  The owners left us a Christmas hamper which we really appreciated and we had the best Christmas. We will be back.

  Hi Thankyou for your lovely feedback I am glad you enjoyed your stay Property Owner

  Reviewed by Andrew5.0★Dec 2023

• "Peaceful rural setting."

  Spacious open plan accommodation - spotlessly clean. Great hot tub. Well equiped property with other features not listed online - washing machine, hoover, iron and ironing board. Great showers and always hot water. Excellent wifi. Plenty of plug sockets. Good information folders and tourist information leaflets. Can recommend Asha Indian restaurant in Catterick Garrison. Taxis at a resonable price £8 to Catterick Garrison, £14 to Richmond. Owner quick to respond to and action slight problem with heating settings. Complimentary gifts well received. Thank you Carl. Highly recommended, hope to return next year

  Hi Thankyou for your feedback And Thankyou for leaving the Lodge lovely and clean I look forward to welcoming you back Property Owner

  Reviewed by Dave5.0★Oct 2023

• "Had a lovely stay beautiful lodge and place only issues where the heating it wasn't on at the right times and we found it cold a lot of the time and the hot tub was nice but again your not allowed to adjust the temperature and we found it wasn't warm enough would of liked to be able to turn it up to what we wanted."

  Advertised as having a log burner but only when we got there we was told that the policy had changed and we were told not to use it. Despite this we would come again

  Hi Thankyou for your feedback regarding the heating the temp is set at 19.5 to 20c I check the temp on a regular basis and adjust the schedule if requested Regarding the hot tub the temp is set between 35c and 37c Regarding the Log burner as per my message I no longer provide Logs and recommended the supermarket for Logs Thankyou for your feedback Property Owner

  Reviewed by Warren3.4★Oct 2023

• "Really nice place!"

  Very nice and open plan with some complimentary gifts with also supplying things for our dog on arrival. Great views and so quiet. Lodge was set right next to a good size field where our dog could go in the early mornings. Would definitely recommend and would visit again. Thanks, Samantha & Tom

  Thankyou for your feed back I’m pleased you enjoyed your stay Property Owner

  Reviewed by Samantha4.1★Oct 2023

• "This lodge is in a perfect location and is of the highest standard."

  Three ladies 50+ celebrating birthdays it was ideal. Easy to find and a local taxi to Richmond inexpensive and friendly. The locals were lovely too. The lodge is spacious, comfy and immaculate. Loved it and we will definitely be back. Thank you Helen, Bev and Karen x

  Hi Thankyou for booking Butterfly Lodge and Thankyou for your feedback I am pleased you enjoyed your stay and I look forward to welcoming you back Property Owner

  Reviewed by Helen4.7★Sep 2023

• "Very nice time and property, was hard to leave."

  Hot tub great but during early dark nights could do with more light around as none working except one at back door, had to leave light on in master bedroom for light to shine through. Very relaxing environment just perfect.will defo try rebook again

  Thankyou for your feed back and Thankyou for leaving the lodge lovely and clean I apologise for the light not working it is battery powered I look forward to welcoming you back again Property Owner

  Reviewed by Philip5.0★Sep 2023

• "Lovely place to stay , clean and cosy with everything you need ."

  Especially the hot tub . Good information pack on arrival and nice welcome essentials. Thank you for a wonderful stay

  Hi Thankyou for your kind feedback and i am glad you enjoyed your stay in Butterfly Lodge I look forward to welcoming you again Property Owner

  Reviewed by Annabel5.0★Sep 2023

• "We had a lovely stay at Butterfly Lodge, and the welcome gifts were a lovely touch."

  The lodge was clean, and the park setting was peaceful and relaxing. It is a great place to stay to relax and unwind.

  Hi Thankyou for your kind feed back and I am glad you enjoyed your stay at Butterfly Lodge Property Owner

  Reviewed by Kelly5.0★Aug 2023

• "Perfect place with amaizing vibes."

  All very clean ,tidy, and as on description. Very nice stay , highly recomended.

  Hi Thankyou for your feed back I’m glad you enjoyed your stay at Butterfly Lodge And Thankyou for leaving the lodge very tidy I look forward to welcoming you again Property Owner

  Reviewed by Kamil5.0★Aug 2023

• "We had a lovely time and my husband and I will probably visit again."

  The only improvement I would such would be an upgrade in the bed it crash’s a bit. Would definitely recommend

  Hi thank you for your feed back and I am pleased you enjoyed your stay.I look forward to welcoming you again at Butterfly Lodge Property Owner

  Reviewed by Denise4.4★Jul 2023

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