The Ticket Office

Rating
Sleeps 2
Bedrooms 1
Bathrooms 1
Pets Yes
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Features

Off road parking
Smoke-free
Pub/shop < 1 mile
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities

* Based on a combined average customer score over the last 3 months

30 Customer Review(s)

“The property is certainly quirky and very unusual; not often we get the chance to stay in a property with steam trains passing your front door.”

Considering its an old building with single glazing it was cosy and warm. Just a reminder that there is a spiral staircase (which we personally loved) and cabin bed, definitely not for those who are less than moderately agile. In December 19 the National Rail train service is being improved with an early morning and late evening service, it wasn't an issue with us, but being adjacent to a level crossing the train's whistle is sounded upon arrival and departure. The road through the village can ...

Considering its an old building with single glazing it was cosy and warm. Just a reminder that there is a spiral staircase (which we personally loved) and cabin bed, definitely not for those who are less than moderately agile. In December 19 the National Rail train service is being improved with an early morning and late evening service, it wasn't an issue with us, but being adjacent to a level crossing the train's whistle is sounded upon arrival and departure. The road through the village can be busy, mostly with farm traffic. There is an excellent walk via footpath following the railway into Whitby, taking around 30 minutes. The butchers in Ruswarp is well worth visiting. Parking is shared with the main station house, which requires cooperation if the Station House guests have more than one car. We enjoyed our stay here.

- Mr Smith, October 2019
“Very bijou as expected but very well appointed with much thought given to our comfort and needs.”

A little more attention should be paid to the visitors book where visitors constantly have complained about a seriously leaking kitchen tap which if left unattended will drip water over the counter and on to the floor.We live in a quiet neighbourhood and found the traffic noise intrusive but managed to get used to it,Much enjoyment from the steam trains. Enjoyed our week.

- Mr Robinson, September 2019
“The Ticket Office is an ideal place for two if you like somewhere quirky and like trains .”

We had a great week the place is clean well equipped ideally situated for walking into Whitby,great pub across the road with a friendly welcome with good food but would advise booking as it gets busy.The welcome pack of biscuits tea and milk was most welcome at the end of our journey.There is slight traffic noise but it didn't spoil our stay. Would really recommend this property

- Mr Dolby, August 2019
“Quirky but great cottage and location lovely short and level 25 min walk into Whitby”

- Mr Butler, July 2019
“Was a lovely cottage great location .”

- Mrs Watts, July 2019
“A charming little cottage right in the station platform.”

It was lovely seeing the steam trains. The cottage was furnished to a good standard and we couldn’t fault the cleanliness of the property. The owner left us milk in the fridge and a welcome packet of local biscuits. The cottage was fully supplied with things like soap, dishwashing liquid, tea towels that we didn’t need to use our own. Although warned about the restricted height to the bed in the listing, it didn’t stop us enjoying a good nights sleep every evening, once you’re in the bed enclosure it wasn’t claustrophobic at all (full ceiling height), but there was only one side of the bed to get in and out of which I didn’t envisage but it wasn’t a problem. The cottage was only a 20 minute walk to Whitby and we hardly used the car at all. One of the days we walked to Robin Hoods Bay from the cottage which was only 7 miles. We’d have walked back if the weather was cooler and the dog not so hot but we caught the bus back to Whitby instead. In summary a real gem of a cottage, in a great location and we’re so glad we stayed there

- Mrs Banks, July 2019
“Hi we loved this cottage , the cottage was very clean and the setting was wonderful , however we had a problem with the upstairs, the bed is set into the eves of the building and accessed by the space of a door opening.”

The toilet and shower are also set into the eves of the building and moving around upstairs was very limited. There is no wardrobe just a hallway hatstand to hang your clothes. The bed was a problem to us , maybe others can cope with it but we couldn't. Unfortunately after three nights we left. Having said that if you are of small build and agile and don't suffer from claustrophobia you will be ok. The owners had left a complimentary tray of biscuits , tea and coffee etc which was very nice and place was very clean , but unfortunately wasn't for us.

- Mr Robinson, May 2019
“Ticket office is small but very well equipped with everything you need for your stay the bedroom is very small, can only access bed one side and in the eaves, We managed, and bed very comfortable but not for everyone.”

We enjoyed our stay found downstairs very cosy and warm, kitchen well equipped and very clean , we did have problem with kitchen taps had to turn taps off tight as taps didn't reach sink. we enjoyed our weeks stay and had good weather loved seeing trains

- Mrs Jones, May 2019
“We loved the quirkiness of the ticket office.”

The facilities were superb with every provided.The welcome tray was lovely with biscuits,tea,coffee,sugar and a pint of milk not little sachets. The walk to Whitby was also lovely and the butcher's in the village did lovely breakfast cobs.We cannot fault the ticket office in any way and look forward to booking again in the future hopefully during the summer season when steam train is running.

- Mr Dunne, January 2019
“Really well equipped little cottage.”

Lovely little touch with the milk and biscuits on arrival. So handy for the train into Whitby. Just a few spiders in the kitchen cupboards could do with a deep clean. Will definitely be using again though. Thanks

- Mr Shepherd, November 2018
“Sadly whilst the location was perfect the cottage was disappointing I expected small & cozy but found the bed exceptionally tight and the bed linen smelt fusty the towels were small and old not luxury comfort.”

The shower was barely big enough to wash in & the electric power very poor. The cottage was clean and well equipped Outside we had difficulties parking the space taken by a group in the adjoining Station House.

- Mr Blythe, November 2018
“How fantastic it was to be on the railway platform,we were so thrilled,ideally placed in Ruswarp,thanks”

- Mrs Doohan, November 2018
“When we looked there were no pictures of the bedroom so from the description we ...”

When we looked there were no pictures of the bedroom so from the description we thought it was the bed with one side by a wall nothing was aid about having to cfrawl through what is like a hole in the wall to get in and out off bed althought the holiday we had was great it was the going out and about not the accommodation the TV only works through freesat there is no tv aireal so no freeview channels available the freesat remote control is vaigue and most of the buttons on the remotes for TV and freesat do not work I think a good acritecht could sort out the up stairs configuration update the freesat and get a tv aireal for the tv maybe a bigger TV would also be helpful although it sounds negative it was a good stay but the pub across the road does not serve food it say's that it does in the booklet but they do not (miss leading) so in short if the upstairs could be reconfigured you would have it cracked along with more sound proofing and you would have the perfect place to stay as for the trains passing through the staion only 3 steam and one vintage diesel daily the rest are modern trains operated by northen rail marks out of ten we would give it 8/10 sort sound proofing, the bedroom and TV issues it would become 10/10

- Mr Woodward, June 2018
“The ticket office car park bay was taken by the residents of station house when we arrived.”

There were 4 cars in all. we had to asked them to move cars so we could get in. They told us a lady? said they could park there. therefore we landed up parked close to the station house front door.Not impressed.

- Mr Childs, June 2018
“The cottage is quirky but it has got all mod cons.”

The place is very quiet so we had a very relaxing week which was what we wanted. Whitby is just a 5-minute train journey away but the footpath takes you there in about 20 minutes. If you are a train aficionado the steam trains will make your stay worthwhile. Goth weekend was an extra bonus! We'll definitely stay there again. Pity it's fully booked until the beginning of November...

- Mr Selway, April 2018
“This was our second visit to the Ticket Office.”

It's great for anyone interested in trains - heritage or mainline! We actually used the train to travel this time and, of course, got off where the Ticket Office is situated on the platform. Great location! The walks into Whitby and back, along the path at the side of the railway, were very pleasant and easy being all on the level. Excellent accommodation for two people.

- Mr Pont, April 2018
“We have been here before and love the cottage.”

It is a bit quirky but that’s why we like it. It’s front door is on the platform. There are regular trains passing and steam trains from Easter. Once you’ve mastered the stairs you get used to the restrictions upstairs. Well equipped with everything you need and use of the front garden at the station house if required. Our dog loved the walks all in easy reach and Jackson’s the butchers do great bacon/sausage sandwiche’s and pies etc. Will be going back again soon

- Mr Edwards, March 2018
“Great accommodation, wonderful location”

We stayed in the Ticket office for a week at the end of August and we had a wonderful time. The location of the property is brilliant and we never got tired of seeing the trains go past. It is a quick 3 minute train ride away from Whitby, or a 20 minute walk if you are feeling a little more active. The downstairs of the property is very comfortable, but the upstairs rooms are sitting in the eves and therefore have sloping ceilings that may not be suitable for particularly tall people. The spiral staircase may also cause issues to anyone who isn't confident with heights but is very secure. We would definitely book this property again as we were very comfortable and everything was immaculate.

- viki j, September 2017
“The location was amazing and the property was spotless, would recommend this property , 5 star rating from me”

- Mr Slevin, March 2017
“A unique lovely holiday home.”

The ticket office gives a beautiful glimpse into the past. The accommodation has been cleverly created in the old ticket office on Ruswarp station platform on the North Esk Railway line. The ticket office is accurately described by the owner, it is small but has all a couple need to enjoy a break in a lovely unusual location. The accommodation is very well equipped, it has a real flame gas fire and electric radiators so despite the freezing weather outside we were warm and cozy. The sleeping quarters have been created in the roof space, headroom is an issue but it works fine, the small shower is piping hot, the small double bed can only be accessed from one side so it is necessary to disturb the person nearest to the opening if the other person needs to get up in the night.a sense of humour helps! There is a designated parking space, regrettably this was initially not available to us as the people renting the attached station house had denied access by parking in front of it, this was soon addressed without problem. All in all the ticket office was a great base for our short break, we loved seeing the trains going past the window, the accommodation was equipped to a high standard and although being very small was quaint and fun.

- John D, December 2014
“A quirky get away from it all break..”

Excellent location for walking/access to the moors,steam trains passing 4 times a day.Whitby only a short walk away via several routes.Nice pub across the road.All in all a very chilled out break

- A FlipKey verified reviewer, August 2013
“Brilliant accomodation But Parking an Issue”

Having stayed in the adjoining Station House we decided to try the adjoining Ticket Office as it was cheaper but still offered the same unbeatable location with easy access to Whitby and the North Yorks Moors as well as the "main line" and preserved Nymr. The Ticket Office was excellent as dexpected,the spiral staircase not bothering her who must be obeyed even though she does not have a head for heights. Whilst the bed was accessible from one side only, this was not a problem and the overall ambience of the accomodation was excellent. Whilst there is a designated parking space for one car (and supposedly 3 for the Station House with 1 marked space) the people staying in the Staion House had 3 cars and on 4 occasions in a week we were either blocked in or could not access our space,I do not like the hassle of having to knock on doors at 0845 to wake somebody up in order to move their car(s) and ultimately we arranged to block their cars in as we inevitably left first in the morning.If you can manage to travel by public transport (Staion platform literally on the door step but a poor service however there is a reasonable bus service) then this would be ideal.There is very little spare parking in Ruswarp. Overall we would return to the the location again but would be prepared to pay the extra to stay in the Station House and do away with the parking issues.

- A FlipKey verified reviewer, December 2012
“An unusual property”

The Ticket Office was a really good experience (apart from the power cut which was the fault of the weather not the property). It is small but very interesting and the bed, although unusual, is wonderfully comfortable. We had everything we needed and the fun of having trains passing the window. There is a very popular butchers in the village and it is an easy 30minute walk into Whitby and the joys of fish and chips at The Magpie.

- Janet and Ron, July 2012
“excellent location”

the ticket office at Ruswarp is a great place to stay duthe office e to being located around 20 minutes from Whitby. If you like steam trains its ideal. The butchers is second to none and the pub across the road very welcoming.The office is well equipped and very cosy. Only one slight problem being the bed located under the sloping ceiling making it difficult to get in and out of. thoroughly recommend it .

- A FlipKey verified reviewer, June 2012
“relaxing walking holiday”

Good cottage right on the platform so excellent for transport up to and/or back from the moors. Well placed for moor and coast walks. Good standard accommodation This was our second visit - speaks for itself

- A FlipKey verified reviewer, January 2011
“Enjoyable Break”

An enjoyable stay in quirky and cosy accommodation. A good base for visiting the seaside towns on the east coast. We particularly enjoyed the novelty of trains passing by your own front door!

- A FlipKey verified reviewer, January 2011
“nostalgic charm near whitby”

we were impressed how clean the accomodation was with milk,coffee & tea to great us.the cottage is very comfortable it is within walking distance to whitby.friendly pub accross the road(no food though)bacon rolls at the butchers to die for,4 steam trains pass by you window daily(surpisingly quiet)the spiral staircase & small bathroom take a bit of getting used to but overall a nice place to stay,would certainly stay here again

- A FlipKey verified reviewer, December 2009
“Trains on the doorstep!”

A lovely place to stay, very unusual, we were right on the station platform and trains stopped right outside the door. The home was very comfortable, all amenities provided, a spiral staircase dominated downstairs but was very nice. There is a great butcher's shop just up the road, bacon very good. All in all a great place to stay.

- A FlipKey verified reviewer, December 2009
“A gem of a cottage in a lovely place”

A beautiful cottage, warm, cosy and delightful - a joy.

- A FlipKey verified reviewer, December 2009
“Fabulous location!!”

My husband and I have to leave our fate in the hands of Sykes Holiday Cottages when we book our vacation because we're booking from Canada and we depend on them to make our trip a Holiday to remember. We have used them twice now, the first time for a trip to Cornwall and then last year to Whitby, (we wanted to see where Heartbeat is filmed), both trips have far exceeded our expectations and we will use them again in the future, and we have recommended them to a lot of our friends here in Canada, as they can be relied on completely. Thanks again, Joanne & David Parkinson.B.C. Canada

- Joanne Heartbeat fan, December 2009
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The property

An interesting and imaginative conversion of a stone-built Victorian Grade II listed former ticket office, set in the centre of the bustling village of Ruswarp, 1.5 miles from Whitby.

Offering quirky accommodation, this Ruswarp cottage provides a perfect hideaway for couples wanting to stay somewhere a little bit different!

Retaining many original features, this Ruswarp cottage has a decorative cast iron fireplace, mullion windows and tongue and groove panelled walls.

The attractive, open plan living space of this Ruswarp cottage has been sympathetically restored, with slate floors, a cosy living flame gas fire and a small dining area overlooking the station platform.

A spiral staircase leads up to a cabin-style bedroom and shower room, tucked into the eaves of the building.

Decorated and maintained to a high standard, this Ruswarp cottage provides a comfortable holiday home with steam trains passing the door and excellent village amenities, including a good butcher's, a local shop and a pub serving real ale and good food.

With boating on the River Esk and a lovely waterside tea room, the locality has much to offer.

The Esk Valley Walk runs through the village and a public footpath offers a pleasant walk into the historic port of Whitby, with its pretty harbour, sandy beaches and wide range of restaurants and shops.

With the beautiful heather-clad moors and dramatic coastline to explore, this Ruswarp cottage is in the perfect location.

Summary

Cabin-style double bedroom set in the eaves (restricted access and headroom)
Bathroom in eaves with shower (on landing area) basin & WC (in separate room)
Attractive open plan living area with compact kitchen, dining area & sitting area with living flame gas fire.
Electric central heating with gas fire in sitting area
Electric oven & hob, microwave, fridge, TV with Freesat, DVD, radio/CD, WiFi
All fuel & power inc. in rent
Bed linen & towels inc. in rent
Off road parking for 1 car
One well-behaved dog welcome
Sorry, no smoking
Shop 2 mins walk, pub across the road
Note: The bedroom is situated in the eaves and has restricted access from one side only
Note: Property is adjacent to station platform (4 trains daily) on scenic Esk Valley line.

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About the location

RUSWARP

Whitby 1.5 miles; Robin Hood's Bay 6 miles.

Situated just 1.5 miles inland from Whitby, the small village of Ruswarp lies on the River Esk, with old stone cottages lining the main street. Ruswarp has excellent amenities, including a local pub with hand-pulled real ales, a village shop and a renowned local butcher. The Esk Valley Walk runs through the village, and it is an easy 25 minute walk to the centre of Whitby. Ruswarp has a regular bus service, and the single track railway has regular steam trains running through! Enjoy an hour’s boating on the river, take a ride on the miniature train, feed the local ducks, or enjoy a snack at the tea room. A perfect location for exploring the surrounding coastline and the dramatic North York Moors.

This property offers the following short breaks:

Winter
Off-season
Last minute
Christmas

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Features

Reviews & Ratings

“The property is certainly quirky and very unusual; not often we get the chance to stay in a property with steam trains passing your front door.”

“Very bijou as expected but very well appointed with much thought given to our comfort and needs.”