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"Great location and property just two minor bits of feedback."
The directions could be a bit clearer for the exact location as it’s tucked away which was nice. Front door lock is faulty to lock from the inside.
Overall a great property in a great location with good facilities.
Reviewed by Mark4.7★Aug 2025
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"Excellent stay, perfect location with everything in easy walking distance."
Would 100% stay here again.
Positives...
Comfortable, really well equipped.
Great to have x2 bathrooms
Really comfortable mattresses.
Brilliant location
Suggested improvements
Provide more pillows as x1 a person was not enough.
Outside courtyard looks tired
Outside bin was full when we got there so couldn't put rubbish out.
Reviewed by Laura4.7★Aug 2025
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"Girls annual winter trip to Whitby."
We've stayed here before as the location is perfect and we love this little cottage. It is cosy and warm and the facilities are more than adequate. Adding a coffee table would be good.
Only minor grumble is the 'kerb appeal' (i e. outside steps/entrance/doormat) would benefit from a clean up. There was a lot of moss!
Thank you for your lovely review! We're so pleased you enjoyed another cosy stay at the cottage—it's great to hear the location and facilities were just right for your annual Whitby trip.
Thanks also for the helpful suggestion about a coffee table and the note on the entrance area—we’ll be sure to pass this on to the property team for review. We really appreciate your feedback and hope to welcome you back again soon!
Property Owner
Reviewed by Joanne4.4★Jan 2025
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"Great location, very central, clean and tidy, would recommend and would stay again."
Thanks so much for the lovely review! We're really pleased to hear you enjoyed your stay and found the location and cleanliness spot on. We’d love to welcome you back anytime!
Property Owner
Reviewed by Chris4.7★Oct 2024
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"Some of the comments we read before going were not very complementary, but we found the proper to be very clean, comfortable, well appointed and in a great location."
We were slightly worried it might be noisy when we returned to the property in the evening, but it wasn't.
Thanks so much for your thoughtful feedback! We're really glad to hear the property exceeded your expectations—especially after reading some of the earlier comments. It's great that you found it clean, comfortable, and well located, and even better that noise wasn’t an issue in the end. We'd love to welcome you back for another stay!
Property Owner
Reviewed by Bevan5.0★Aug 2024
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"We stayed at this property last year and really didnt think I would book again due to the cleanliness!"
But the location won and we hoped that that the issues we had last year were just an isolated incident. Unfortunately Not! There were items left on the floor from a previous occupier, including Christmas decorations and childs toy and worse of all broken glass. Which not only shows you that this property does not get cleaned properly but is also dangerous! Then the Sensor for the light outside and in the hall is obviously faulty, as this was going on and off all now which meant we got no sleep. But worst of all was the amount of black model in the en suite.
Hi,
Sorry you had issues at the property, We use a syke's managed services approved cleaner for the property and are surprised to hear you had issues.
The isolated mould on the chipboard back to the cupboard under the sink is not something we had been made aware of as nobody ever uses it but we have now arranged to have this rectified.
Sorry again,
Property Owner
Reviewed by Katherine2.2★Mar 2023
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"Only a small niggle but there was no toilet paper"
Reviewed by Martin5.0★Dec 2022
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"Spacious and neatly decorated apartment with original features and great views in the heart of the town."
Couldn't have wished for more. Thank you x
Reviewed by Samantha5.0★Oct 2022
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"Location 10/10 just far away enough from bars to not get the noise but close enough to be a short stroll to everything you need."
Cottage itself 10/10 perfect size and good facilities.
However cleanliness was a 3/10 on the day we arrived I felt something under my foot so got the brush and found tie nails and a generally in clean floor. there was no toilet roll provided which is not clearly stated but as we were close to shops this wasn't a major issue. On the day of leaving there is a note asking for you to strip the beds and put into the laundry bags provided! Firstly there were no laundry bags and second I was disgusted to see the state of the mattress topper on the beds! I have a picture I would happily share
On the whole we loved the place and would go again if the cleaning was a higher standard or we could get in before 3pm to give it a proper clean before our stay.
Hi,
Very sorry to hear the level of cleanliness was not upto to the high standards we expect.
We use a Sykes Managed services recommended cleaning service and will be taking up this issue with them as well as addressing the issues we can resolve from our end such as replacements for the toppers.
I hope that otherwise your stay was enjoyable.
Many thanks
Property Owner
Reviewed by Katherine3.4★Mar 2022
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"Absolutely lovely place perfect location."
Really enjoyed our stay look forward to coming back
Reviewed by Michelle5.0★Jan 2022
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"Am amazing experience 47a Baxter was ideal it was well equipped homely and centrally located
Would 100% recommend"
Reviewed by Teresa5.0★Jul 2021
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"Clearer instructions for finding the Cottage, would be helpful."
Reviewed by Judy4.7★Jun 2021
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"Very good holiday, nice cottage, stairs need sorting at the top, can be slippery when wet."
Reviewed by Colin5.0★May 2021
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"The cottage was absolutely perfect."
In the centre of Whitby so within walking distance to all the attractions, very close to shops, and a 4 minute walk from a long stay car park. The cottage itself was clean, excellent facilities and had all amenities you could ask for. There were 4 adults and 2 dogs, and the cottage fit us all in fine. Beds were comfy, bathrooms were clean and kitchen had all the appliances you could need. I would highly recommend this cottage to anybody!
Only negative-Was a little hard to find the property so maybe be more specific on the exactly how to find it, but the people of Baxergate street did help us eventually :) also, the hoover that was provided was not the best at cleaning up due to hair in the actual vacuum head and the filter, so they might need to be changed (only giving this feedback so the people who occupy the property next will be able to clean up a little better than we could before they leave, although we did use the dustpan and brush instead). Otherwise it was absolutely perfect :)
Reviewed by Stacey5.0★May 2021
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