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Mouette

(Ref. 1094711)

Whitby, North York Moors & Coast Show on map

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Terms Apply

4.5

Sykes rating

  • 4 Guests

  • 2 Bedrooms

  • 1 Bathroom

  • Pets Yes

Features

  • Off road parking
  • Ground floor accommodation
  • Ground floor bedroom
  • Garden / Patio
  • Pub/shop < 1 mile
  • Dishwasher
  • Seaside
  • Broadband / WiFi

Reviews & Ratings

Accuracy of the listing
Cleanliness
Comfort
Facilities and Maintenance

16 Customer Reviews

  • "I ha tried to contact both Sykes and the property owners whilst on holiday before posting this review and neither have come back to me so far."

    Hopefully this feedback will elicit a response. We stayed in this same property in March 2023 and had a wonderful time, which led to a second booking. On this occasion things couldn’t be more different. When we arrived on Monday 25th March 2024 the property was basically dirty and looked like it hadn’t been cleaned for quite some time. We spent considerable time on the first two days cleaning the property, which I’m sure you will agree simply shouldn’t be happening. Upon arrival we found: 1) A dried up dead earthworm in the hallway on the carpet 2) Dead woodlice throughout the kitchen and living room 3) Significant mould and a bad smell throughout the bathroom 4) Leftover toiletries from the previous residents 5) Dirty marks, possibly from a pet, on the quilt cover of the main bed 6) Bits inside the bed linen, making the first night a very uncomfortable stay 7) When we came to try and swap the bed linen we can find plenty of linen for the single and double bed but nothing for the king size, meaning we are forced to sleep in the dirty bed linen 8) Whilst looking for clean bed linen, we have come across a blanket in the wardrobe that has a hole torn in it, again seemingly by a pet, and it smells that bad we had to open up the windows and leave them open all day just to get rid of the smell To really cap it off, we’ve then gone to make a well earned cup of tea, only to find the sachets of milk provided went out of date in 2022! Just to clarify about the smells and the apparent pet damage, we have indeed travelled with our dog, but he was showered and groomed before we set off and has not caused any of the above issues. The dirt on the bed linen is clearly dried up and has been there some time. I simply cannot believe the change in the property, and the standards of the owners, since our previous trip here. We visit Whitby every year and we’re hoping this property would be our destination for many years to come. Due to the experience this time around we will no longer be returning to Mouette, if indeed it remains a holiday home, as I have the feeling that these issues are as a result of the owners possibly looking to no longer let the property. I would appreciate this complaint being fed back into the owners on my behalf please and I would also like them to be asked to consider a refund of at least the cost of one night’s stay. The cleanliness of this property was substandard to say the least and it has taken the shine off our holiday thus far.

    Reviewed by Jonathan1.6Mar 2024

  • "It was not made clear that there were steep stairs down to the main apartment only that there were stairs to bedroom two."

    Your cleaner needs specs when it came to the bathroom as the shower area was dusty. The bottom sheet did not fit (double size not king) and the duvet cover was starting to go threadbare and had small holes appearing. The apartment otherwise lovely and great for buses.

    Reviewed by Ann3.8Sep 2023

  • "Good location for walking into Whitby takes around 10 minutes but is a bit of a climb back."

    Flat is very spacious but suffers from mould/damp due to a lack of ventilation especially the bathroom. Occasionally there's a sewage smell from the drains/toilet. There are 15 steps in total down to the main part of the flat which isn't mentioned in the listing. Car parking space is narrow. WiFi is good. Kitchen is well equipped

    Reviewed by Janet3.4Aug 2023

  • "Only issue we had was the showeroom the extractor fan wasn’t very good and the steam was causing a lot of damp also the toilet was a bit smelly."

    Everything else was brilliant , it was clean and comfortable and the beds were amazingly comfortable. We all loved it and would consider staying again

    Reviewed by Elizabeth4.4Jul 2023

  • "Nothing wrong with the flatvery clean and tidyand very handy for the harbour."

    There m was just that problem with the car park which Max at Syke's Cottage's sorted out with the Landlord.What I would like to know is who's car was parked in our space,and who was the Gentleman who asked us to leave because we were parked in another couple's space,because as I said this other car was parked in our space [wish I had got the number] and why didn't the Gentleman who asked us to move,why didn't he point out the space that this car was taking up was our's,instead of telling us to go to the Community Centre.Want's looking into.Otherwise spot on.Didn't spoil our holiday really,but we could have done without that.

    Reviewed by Mike4.7Jun 2023

  • "The flat was ideal for us and the dog."

    We had a lovely time. Thank you.

    Reviewed by Ann5.0Jun 2023

  • "Fabulous apartment and although on a main road very quiet."

    parking good, Comfy beds, well equipped kitchen. Would go back

    Reviewed by Tracey4.7May 2023

  • "Very comfortable accommodation we have used 3 holiday apartments in Whitby this one suited us the best."

    Large rooms - comfortable beds and Parking are the main reason for this feedback. Although further from town centre the walk down is fine but we did get the bus if carrying shopping.

    Reviewed by Moira5.0Apr 2023

  • "Excellent apartment very clean and comfortable."

    Short walk to town Would stay again

    Reviewed by Dorothy5.0Apr 2023

  • "The flat was ideal for us especially having the back gate to open up to allow the dog to go out of."

    Fantastic walks on the doorstep and ideal location for us. Would gladly return again

    Reviewed by Lisa5.0Apr 2023

  • "Fantastic, exceeded expectations, what a hidden gem!"

    A quick pre-Christmas getaway to the fabulous, ancient seaport of Whitby; the beautiful, picturesque natural coastal town. Full of character and charm with its quaint shops, cobbled streets, working harbour and Marina, historical monuments the Abbey and St Mary's church. At night a vast choice of restaurants and pubs to choose from. Mouette is in a fantastic location, less than ten minutes walk from the centre. The accomodation provided the perfect base for our stay. Very clean, comfortable, large and stylishly decorated; every need is catered for. We particularly enjoyed all the homey and seasonal touches..the fairy lights and the Christmas tree... Christmas biscuits and treats for our Golden retriever. The place is a haven of calm and relaxation after a full day out in Whitby. A small courtyard is located at the back of the apartment, with chairs and a table for milder weather. We absolutely loved Mouette, it is a credit to its owners and I highly recommend it to anyone thinking of visiting Whitby. Superb!

    Reviewed by Pauline5.0Dec 2022

  • "Well presented equipped and very comfortable."

    Reviewed by Ian5.0Oct 2022

  • "A little disappointed with the cleanliness - a black bin bag was left on the patio by the cleaners, the bathroom taps had grime at the bottom and although there was bleach next to the loo, the bottle was empty!"

    I wanted to vacuum round before we left (we have a very hairy dog) but the vacuum cleaner was completely clogged up and smelt awful

    Reviewed by Anne4.4Sep 2022

  • "Absolutely beautiful place."

    Large bedroom and bed. As mentioned in the Guest Book, this is perfect for dog holidays, but you would never think that a dog had ever been in there. It is spotlessly clean! A lovely place to stay. Thank you!

    Reviewed by Gary5.0Sep 2022

  • "The first impression was WOW what a fantastic place."

    Everything was clean and comfortable. As we had a dog the back yard was great for bracken to play in.

    Reviewed by Linda5.0Sep 2022

  • "The property was very spacious lovely comfy beds very clean everything you needed utensils pots etc great ,good location ,the only problum was the drain smell from the bathroom , & felt a bit damp at times ."

    Reviewed by Dawn4.1Aug 2022

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Summary

  • Basement apartment
  • Two bedrooms: 1 x double, 1 x ground-floor family room with king-size, trundle and single bed
  • Ground-floor shower room with walk-in shower, basin and WC
  • Open-plan living space with kitchen, dining and sitting area
  • Central heating
  • Oven, hob, microwave, fridge/freezer, dishwasher
  • TV, WiFi
  • Fuel and power inc. in rent
  • Bed linen and towels inc. in rent
  • Off-road parking for 1 car
  • Rear, enclosed courtyard with patio and furniture
  • One well-behaved pet welcome
  • Sorry, no smoking
  • Shop and pub 0.2 miles, beach 0.8 miles
  • Note: there are a couple of steps down to the apartment, please take care

The property

Perched on the outskirts of Whitby, North Yorkshire is this delightful two-bedroom basement apartment, Mouette.

Boasting a fantastic location within the North York Moors National Park and easy access to the coast, Mouette is an ideal pet-friendly dwelling for a group or family of five looking for the perfect blend of country and coast.

Be welcomed into the open-plan living space, where you can look forward to rustling up flavourful meals for your loved ones in the well-equipped kitchen, featuring a handy dishwasher and breakfast bar, ready to savour at the dining table or alfresco out in the courtyard; well-known for being a sun trap, your four-legged friend can stretch their legs.

As the evening grows darker, treat yourself to a crisp glass of wine as you select the evening’s entertainment, courtesy of the TV.

Wash away the day with a refreshing shower, before choosing from one of two well-presented bedrooms to catch your rest in, the first can be found on the ground-floor and features a king-size with trundle and a single bed and the second, a double, which can be found on the first floor.

Take advantage of your superb location, where just a stone’s throw away you will find an excellent selection of pubs and restaurants, including The Star Inn The Harbour, Abbey Wharf and The Marine Bar & Restaurant.

Wander the town where you will find the fascinating, Gothic Whitby Abbey, the Church of St Mary which hosts a literary history, the 199 Steps offering exceptional panoramic views, and the Whitby Pavilion where you can catch a live performance.

Spend a day on the glorious sands of Whitby Beach, where the little ones can enjoy a traditional donkey ride and you can try your hand at surfing or enjoy a leisurely stroll up the lighthouse.

For keen anglers, why not enjoy a spot of fishing on the West Pier?

Wildlife enthusiasts will delight at the seasonal boat trips that take place where you can spot the whales that frequent the shores, what could be better?

Venture further into the North York Moors National Park, where you can expect the sites of Mulgrave Castle, Westworth Reservoir, Mount Grace Priory and the peaks of The Wainstones and Ingleby Incline.

Keen walkers can follow The Cinder Track over to bustling Scarborough, where you can enjoy the delights of Alpamare, Luna Park, Scarborough Castle Peasholm Park and the stunning open-air theatre.

Promising a memorable stay in North Yorkshire, choose Mouette.

Note: This property has a Good Housekeeping bond of £250.

View on map

About the location

WHITBY

Robin Hood's Bay 5.5 miles; Scarborough 19.3 miles; Pickering 23 miles; Guisborough 21.5 miles.

The seaside town and port of Whitby lies at the mouth of the River Esk in the Scarborough district of North Yorkshire. Ideally situated for exploring this beautiful part of Yorkshire, the local area hosts an array of activities so you can be sure to get the best out of both the countryside and the coast. From the nearby North York Moors to its Blue Flag beaches, there's something here for everyone. Amongst its many attractions, Whitby holds a charming atmosphere, home to winding streets and hidden alleys, where you can find a wide selection of eateries and shops scattered amongst them. Take a trip to the picturesque harbour and lighthouse to watch the sun set or get involved in some whale watching or a coastal cruise to watch the creatures up close. Climb the famous 199 steps to the Whitby Abbey to immerse yourself with history, or visit the Captain Cook Memorial Museum presenting historical and ethnographic exhibition about Cook himself. Close to the Robin Hood's Bay, rich in heritage, wonders and scenic spots, and in easy reach of the bustling towns of Scarborough and Middlesbrough, Whitby is a prime location for exploring all of the delights that Yorkshire has to offer.

View more holiday cottages in Whitby

This property offers the following short breaks:

  • Winter
  • Off-season
  • Last minute
  • Christmas