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"Absolutely gorgeous."
Couldn't fault a thing . I love all the little added extras to make it feel more home like , the attention to detail is incredible. Our dog settled in really well ( lovely to see her so calm) which took us by suprise as usually her anxiety is very high , having the enclosed decking to let her roam about and just be herself . Very clean and tidy , friendly staff. We are absolutely over the moon with our holiday and 100% will definitely be back
Reviewed by Rebecca5.0★Apr 2025
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"Where to start, based on previous reviews for this property i am surprised to be leaving this feedback."
It does appear that most of the issues experienced are probably outwith the owners direct control and most likely lie with 3rd party contractors (cleaners, hot tub maintenance & holiday park), however all issues stated below did affect out experience and the lack of communication and feedback from either the owner or Sykes has frankly been shocking.
Firstly the overall cleanliness was very poor. The Hot tub water did not look like it had been changed since the previous guests, dishes were dirty, there was dust and cobwebs in a number of places and the bedsheets were already covered in dog hair on arrival. Its seems the only housekeeping that had been done since the previous guest was to replace the bedsheets and towels.
On Friday the hot tub was accidentally drained by the hot tub maintenance company and left like this until 3pm. This ruined the one day of the week we had intended to spend at the caravan all day. To top this off it also became apparent that there was no water, not even one drop. On speaking to people from the park we were informed this is common on a change over day (so Friday and Monday) as water is supplied from a bore hole and due to the number of hot tubs on site there is not enough water to go around. As such we were forced to go out for the day.
However what makes this worse was the lack of feedback and communication from either the owner of Skyes, it was impossible to get hold of either. After a number of hours trying to get hold of someone to sort this issue either by phone, messages or email i gave up and went out.
Upon return at 3pm the owner was filling the hot tub again. The owner did state that would reimburse us for that days stay and an email would follow, no email has since been recieved.
Sykes did eventually get in contact via phone 30 hours afterwards and compensation was discussed, however again no further feedback has since been recieved and no compensation given.
The "restaurant" on site is extremely poor. If your lucky you will get a drink (after a 30 minute wait) but expect the food to be limited to a burger and chips only. The restaurant was also extremely filthy and staff miserable.
I would say that the over all location is reasonable and the caravan does have a good range of facilities. These is sky, a smart TV and a number of other usefully items. The owners did leave a nice welcome pack with prosecco and some goodies which was nice. Its just unfortunate that everything else did not reflect the same high standard else this review would have been very different.
I would not recommended ever booking through Skyes as they are impossible to get hold of.
I would recommended avoiding this park if you plan on staying over change over days as you will have no water all day with no prior warning!
Reviewed by Niall2.5★Aug 2024
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"Lovely stay and our 2nd visit only issue was the water pressure on the Monday which is due to hot tub maintenance but we worked around it."
We also experienced a power cut on the Thursday but that’s beyond the owners control. The kids found the single mattresses uncomfortable but can’t fault the other facilities the hot tub was great and welcome basket a bonus. Sky tv and washer, dryer also great. No hesitation in recommending a stay here great base for exploring the area am sure we will be back again.
Reviewed by Natalie4.1★Aug 2024
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"Excellent accommodation with all the necessary equipment for a week's stay."
The very generous welcome pack was much appreciated, thank you . The lodge is in a beautiful part of the country close to stunning beaches and numerous castles.
Reviewed by Carol4.4★Jul 2024
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"Property was good but could benefit from a deep clean to bring the standard a little higher."
This is the 2nd time of visiting the park but we wouldn’t return, we feel the standards have sadly deteriorated, the crazy horse pub on site on our last visit was excellent, sadly they are no longer offering a full menu of food and the entertainment wasn’t as advertised, it could also benefit from a deep clean and some modernisation.
A real shame as we did enjoy visiting this park on our last visit.
Reviewed by Sam3.8★Jun 2024
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"A lovely area to visit but unfortunately this accommodation fell short of our expectations."
The water in the hot tub was dirty and this took a couple of phone calls to the owners to sort out. The water pressure was really low at times. There was mould in the cupboard under the sink and the wardrobe in the main bedroom. I would not recommend staying here.
Reviewed by Caroline1.9★May 2024
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"Lovely caravan/Lodge."
Very clean and comfortable. All we wanted and more. Hot tub was amazing, we used it every evening even when it rained. Wonderful base for exploring Northumberland.
Reviewed by Nicola5.0★Jul 2023
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"On arrival we were disappointed to find that the property had not been properly cleaned."
This was soon rectified when the owner was contacted and he put right what was wrong.You can see that the property,which has everything you require,has been updated in the bedrooms but elsewhere is in need of some tlc ie en-suite radiator is dusty and rusty,the outside bottom of the shower cubicle is mouldy.The property is well situated for the numerous things to do and see in the area.The welcome pack is a lovely gesture and much appreciated.Sky tv was a bonus too.
Reviewed by Ursula3.4★Jul 2023
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"Think the site needs a shop for groceries other than that spot on"
Reviewed by Garry4.7★Jun 2023
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"Excellent property, clean well presented, lovely welcome pack ."
Reviewed by Jonathon5.0★Apr 2023
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"Lots of extras which were very much appreciated everything was thought of - Sky coffee machine even an ironing board so many to mention !"
home from home nice surprise! Lovely quiet location which definitely surprised us never been on a park before. Very dog friendly. Hot tub is fabulous. Change over days water pressure is very low or non existent but only until lunchtime.
Reviewed by Tina5.0★Apr 2023
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"Loved the welcome pack and access to sky."
Clear thought by the owners on the things provided for use really well equipped. Hot tub was also a bonus as was the washer and tumble dryer. Wish we had a longer stay only slight disappointment was not being able to have a bbq but understand the reasoning behind it and it really didn’t spoil our overall stay.
Reviewed by Natalie4.4★Aug 2022
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"Lovely holiday home with good facilities."
Welcome pack was a lovely surprise.
Reviewed by Alison4.4★Jul 2022
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"We really felt comfortable at Ramblers Rest the accommodation was really clean apart from dust behind the double bed, only noticed it by chance but definitely not a criticism just an oversight."
Mel was really lovely and helpful.
Reviewed by Morag3.8★Jun 2022
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"Very lovely"
Reviewed by Joanna4.7★Jun 2022
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"Excellent property."
Everything you could ask for and more.
Reviewed by Myra5.0★May 2022
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"Excellent property - comfortable and good quality fixtures and fittings"
Reviewed by Gary5.0★Apr 2022
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"I have marked the accuracy of listing down slightly as the photos from the outside were obviously taken when the lodge was newer, it is quite old but has been maintained to a high standard."
The welcome basket was a lovely touch and the hot tub was fab. The owner has given great consideration to ensuring your stay is a home from home. Would book again and recommend to family and friends.
Reviewed by Marie4.7★Apr 2022
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"Excellent location to see the area, friendly and lovely dog friendly site"
Reviewed by Martin4.7★Apr 2022
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"Perfect stay, everything you needed."
Hot tub fantastic. We both thoroughly enjoyed our stay including our two dogs, great location to travel the coast.
Reviewed by Angela4.7★Mar 2022
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"The property was excellent."
Everything you need to make it home from home. Sky tv and Wi-Fi a bonus. Loved the hot tub. The welcome pack was a great surprise. The park is lovely, a small shop with basics would be a good addition.
Reviewed by Jacqueline5.0★Feb 2022
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"Easy to find , everything you could possibly need , excellent hot tub and ..."
Easy to find , everything you could possibly need , excellent hot tub and seating facilities around the lodge , lots to do around the surrounding areas , restaurant is great value for money with very impressive portions
Reviewed by Kev5.0★Nov 2021
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"We had a lovely time despite a problem with the radiator in the twin bedroom."
We reported it and had an immediate response with suggestions to rectify it. When this didn’t solve the problem the owner organised someone to come and fix the problem. We were very grateful. Loved the touch of the welcome goodies.
Reviewed by Karen5.0★Oct 2021
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"What a beautiful lodge."
It had everything we needed and wee hamper was a lovely surprise. Everything was lovely and clean.
Reviewed by Colleen5.0★Oct 2021
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"Fantastic lodge with all home comforts the owners are lovely people with excellent local knowledge will definitely return."
Reviewed by Chris5.0★Jun 2021
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"Lovely and quiet park!"
Hot tub was amazing the caravan had everything needed for our stay and the welcome pack was a nice surprise ☺ Jasper my dog loved it ❤ thank you.
Reviewed by Simon5.0★Sep 2020
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"From walking into Ramblers rest we were welcomed with a welcome pack"
Reviewed by Gill5.0★Aug 2020
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"Gorgeous setting, lovely hot tub, close to everywhere we wanted to visit x"
Reviewed by Elizabeth5.0★Oct 2019
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"A lovely space for a holiday."
to the hot tub was great. When we had questions the owners replied very quickly. We would love to stay again.
Reviewed by Fiona5.0★Sep 2019
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"Best Lodge ever !"
! Cleanliness, comfort,attention to detail,amazing. My elderly Mother didn't want to leave. Lovely tidy quiet site with a lake & mature trees. The bonus of the Hot Tub & proximity to many major attractions & shopping centres made the choice of this accomodation a no brainer.
Reviewed by David5.0★Aug 2019
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"Everything we needed was supplied, even down to a washer and dryer, and dressing gowns."
Furnished lovely and lovely welcome basket
Reviewed by Helen5.0★Aug 2019
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"A brilliant base for our trip around Northumberland, out in countryside but not far away from towns."
The Rambkers rest was extremely clean and comfortable!! Already looking into next trip!
Reviewed by Liam4.7★Aug 2019
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"The facilities and the lodge were both great but it wasn't as clean as expected, despite how new everything is."
Just an off-putting oversight, I imagine. It's odd that I haven't been to a very clean Sykes cottage yet, and I have never complained up til now, perhaps because I felt I hadn't paid enough and maybe I somehow deserved it?? This time it was expensive. There is no WiFi, even though Sykes advertise it. The rest of it, the hot tub, the park, and the caravan itself was beautiful.
Reviewed by Jill3.1★Aug 2019
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