The Old Dairy House

8 Customer Reviews

• "A great property and the owners have clearly addressed the cleanliness issues mentioned previously."

  It's clean, well placed and perfect for our family of 3.

  Reviewed by Jennifer4.7★Aug 2024

• "The cottage is located centrally in the beautiful village of Ashbourne, walking distance to all shops, bars and restaurants."

  The cottage /apartment was well equipped with a large open style kitchen/lounge area with Oak Beams leading upto the 2 bedrooms upstairs, large jacuzzi bath and shower, with a window step out onto the roof terrace. Overall we had a fantastic stay at the apartment. The only two negative comments would be the very low water pressure to the shower which literally dribbles out. And the second bedroom camp bed is suitable for a young child but requires a mattress topper for any adults staying as very uncomfortable due to the springs pressing through the mattress. Overall we would highly recommend the old diary and would not hestitate to book again.

  Reviewed by Elliott4.1★Jul 2024

• "Firstly on Arrival the cottage was very nice & clean, then once settled in , I found the surround sound system in living room didn’t work, however the bedroom/ landing t,v one did, the big huge jacuzzi bath was lovely, but didn’t like the fact there is no door to the bathroom & is all open plan I found this not good as having our 12 year old son with us, we then looked at the beds & to our horror the single bed was broken, our son couldn’t sleep in it so our only option was to go out & buy him a blow up bed, I then looked at the double bed to find the mattress was covered in blood stains, was so shocked by this, I will not be returning here ever again."

  Also I would like some compensation back as to having to buy a blow up bed for my son to sleep in.

  Reviewed by Susanne3.1★May 2024

• "This is a great place to stay if you are visiting Ashbourne as it’s right in the heart of the town centre."

  As I wasn’t in the property much and the rest of the town was booked up for Shrovetide, it was adequate for what I wanted. Some recommendations which are, unfortunately, common denominators with previous reviews. This place could be lovely, but it needs cleaning. It’s as simple as that. A big clean. Whoever is doing this is doing a cursory, minimal job (if any at all). I couldn’t find any crockery, glassware or cutlery. This was because it was still dirty in a fully loaded dishwasher from the previous occupants. I realise why, this was because there was no dishwasher powder/tablets. The integrated fridge has become detached from the wooden door, once opened though, it’s disgusting, but would be rectified with a 10-min clean. The carpet needed a good vacuum all over. There is no vacuum cleaner on the property. In the bedroom, the white double duvet had a large bloodstain on it as well as other nondescript, worrying marks. However, there was clean, fresh-smelling linen in the wardrobe so I changed the sheets. Again, this is basic. I deliberately dampened the white duvet and sheets and left them in the bath so that the next occupant (hopefully) does not suffer the same. These simply need throwing away. The toilet had not been cleaned. There was bleach, but no toilet brush but I used lots and it worked. Again, this is basic and nobody should have to do that. As previously mentioned in other reviews, the water pressure is not strong enough for the flush, although I found that for the shower, it was fine. The shower was lovely. The bath looks lovely, again, black ring around it and some scum, which means it had not been cleaned. I noted the complaints about the boiler making noise in the night. It’s unusual to have a boiler not boxed off to reduce noise, as it is very close in the bedroom, it’s covered by a sheet. In any case, it would benefit from some instructions as I learned how to set the timer so it would stay silent until the morning (it’s an old fashioned timer on a clock with teeth that you push down for on and off). In actual fact, the potential for this place is great, it’s been decorated nicely (especially downstairs) it’s big and open plan in the front room with a good tv/sound setup and the kitchen area has been installed with an island for cooking which also has power points for your laptops, tablets etc. It really needs some low-level maintenance doing but also, really simply, lots of the issues mentioned will be rectified by someone actually doing the job of cleaning it. Please clean this place.

  Reviewed by Alex2.5★Feb 2024

• "The apartment is in a fantastic location for Ashbourne, literally just off the high street."

  We parked in the co ops parking lot which you use pay by phone for and was fine for the weekend. We couldn’t find the one suggested by the fire station. Initial impression was modern and clean and spacious. The bed comfortable and large shower and bath. As per another listing noted the facade on the toilet flush is broken off and has not been replaced leaving you with a toilet that will flush but not the standard you’d expect when renting somewhere. Given the £150 fee for cleaning there is no actual cleaning equipment to be found in the way of hoover or dustpan or brush. The boiler next to the bed disturbed our sleep as it would kick in through the course of the night as did the red light given off through the net curtain hiding it. The dishwasher was unusable and had a thick residue sludge in the bottom when we opened it. The shower looked fantastic but water pressure was low and trickled. The lounge looks out onto a pubs service area so not the best view but it was cosy enough to have the blinds down and we weren’t disturbed unduly by noise from here. If these small areas could be sorted which look simple to fix then the apartment is a great find.

  Reviewed by Jonathan2.8★Oct 2023

• "Clean and comfortable."

  Modern fixtures and fittings. Lovely comfortable bed Lots of drawers and wardrobe space although there was a couple of items of clothing left in one of the drawers Bathroom open plan and not private Good location in Ashbourne However; No instructions on how to use oven, hob, microwave, tv etc. I rang the owner who kindly talked me through the workings of the hob. However when I messaged him regarding the whereabouts of the microwave he sent sent me a video of his small son showing me where it was and how to operate it! No instructions on where to put any rubbish Dish washer had a bad smell and a reservoir of white liquid in the bottom No washing up liquid, no cleaning equipment for the toilet & bathroom and not even a toilet roll in the toilet. Toilet flush broken. The owner did mention this but it had actually been reported by a previous guest last March and still not fixed. The terrace outside the bedroom is only accessible by climbing out the window in the bedroom The downstairs patio is by the front door in an alleyway 2nd bedroom is behind a curtain in the main bedroom The boiler is situated right next to bed in the main bedroom behind a curtain and therefore could here it lighting up a few times in the night and so disturbing sleep Had to close the blinds in the sitting room when we were in at night as there is a pub directly behind the building and the staff came out for a smoke or to bring rubbish out right outside the window There was no on road parking outside the Fire Station

  Reviewed by Agnes M3.8★Sep 2023

• "The property is in a good central location within Ashbourne."

  There is no parking outside the property and this was clear but we found it easy to find parking within a few minutes walk. The property was fitted out to a high standard but has been poorly maintained and was not clean. There was very limited information provided and this did not make us feel welcome. The owner responded quickly to our initial complaints but despite being advised that the toilet flush had only just broken a search finds that this was raised by guests as long ago as March and June. The boiler is situated in the bedroom area and comes on at regular intervals interrupting sleep. There is only really one bedroom - a small single bed exists but not in a separate room.

  Reviewed by David1.9★Aug 2023

• "DO NOT BOOK THIS PROPERTY."

  Absolutely filthy, faeces left in the toilet, flush broken, tap broken, old bits of food left in the sink, cupboards and floors, old sponge left out, stains on bedding, NOTHING WAS CLEAN. The most shocking part was the broken wires scattered everywhere and the boiler right next to the bed covered by a sheet!!!!!! Shockingly advertised as child friendly!!!! We had to fork out more money and book an alternative property a lot further away than we wanted in the end! The owner at first was apologetic however there was no way on earth we could stay, the owner then stopped responding and has ignored our requests of a refund! Sykes has also been 0 help I would not recommend this property or Sykes for these reasons, should you encounter a similar situation to ours, Sykes will also tell you theres nothing they can do if the owner does not respond however funnily enough it is Sykes who is extremely helpful when taking our booking and payment! STAY AWAY!

  Reviewed by Linh1.3★Jun 2023

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