“Beds were very clean and very comfortable and the cottage was very warm, which was lovely.”
However the seating in the lounge was most uncomfortable, the place did not seem very clean and there was a sad lack of usable utensiles, scizzors, knives not sharp enough, can opener not working, gas lighter not working. These may seem insignificant but did impact on our stay. We left a day early as we could not cope with another evening sitting on the suite. The unloading of luggage also proved a challenge due to having to park on a risky bend, but with care, we managed.
- Mr Howard, December 2018
Thank you very much for your feedback. My property is a mirror image of the photos on the website, you can see in the picture that the property is situated on bend in Peak district. There is a parking space opposite the cottage where you can load and unload safely. We have not changed our cleaner and cleanliness have never been an issue with our property. We have now replaced the lighter (property have match sticks just in case the lighter didn't work), can opener and knives. We always advise our guests to contact us in case of any issues so that we could rectify them immediately and our guests can enjoy their stay.
Thank you so much for your feedback
Sykes owner relations