Dobbies Den

26 Customer Reviews

• "Lovely cottage well positioned for easy access to Bewdley, Kidderminster and Safari park."

  Walks from door. Cottage clean and extremely comfortable beds and cosy living room. Nice quality linens and towels. Bathroom very cold only small towel rail, and wall permanently has condensation on it.Tv stopped on 2nd night, contacted Todd the owner who tried his best on the night but sorted it out for us the following day. Good off road parking. Nice walk to Bewdley and along river, also nice walk around perimeter of Safari park and bk to Bewdley. Excellent riverside cafe serving the best and tastiest Old English all day breakfast at very good price.

  Thank you so much for your lovely review. We are having a new larger radiator fitted for the bathroom asap. Hopefully this Friday. We have not been made aware of any condensation previously, and there is a fan which would prevent it when having showers etc. We are so glad you had a lovely stay and hope to see you again, Jo and Todd. Update. The radiator has been sorted, there was a fault which meant it was only heating to half its potential. The bathroom will now be lovely and toasty coming into the colder months x Property Owner

  Reviewed by Susan4.4★Oct 2024

• "Our 1st time using Sykes and what a smooth experience, will definitely use Sykes again."

  Our stay at Dobbies was truly wonderful, such a comfy and pleasant little cottage. The king size beds and bedding was extremely comfortable and i could smell fresh linen upon entering the bedrooms. The road was abit noisy but didn't bother us after the 1st night. Overall a very pleasant experience. Also the hosts left us fresh bread, coffee, milk and butter, so kind. Thank you

  Thank you so much for your lovely review. We hope to see you again, Jo and Todd xx Property Owner

  Reviewed by Bernadette4.7★Sep 2024

• "Good points, fantastic beds so comfortable,plenty of cutlery glasses etc Bad ..."

  Good points, fantastic beds so comfortable,plenty of cutlery glasses etc Bad points,cobwebs on a lot of the light shades,television could only get bbc1 even put new batteries in the remote,bathroom very cold even with the heating on,opened the bedroom door and the door nob came off in my hand missing the screw,the cottage is on a very busy road, but the cottage is situated in a good place for exploring the area and had a fantastic day on the Seven Valley Railway

  Hi, so sorry about the cobwebs on the light fittings we will get sorted immediately. We have always had very high reviews re the cleanliness of Dobbies. With regards to the bathroom the thermostat can be turned up if it is cold. There is freeview on the telly. If you had let us know we would have helped you get onto all the other channels. You can also log on to your own accounts I.e Netflix, prime. Also apologise for the door knob. This hasn’t come to our attention before and we will fix. Thank you for your review, Jo and Todd Property Owner

  Reviewed by Kim2.5★Sep 2024

• "We were concerned about how steep the stairs were seeing that we are well into our 70's."

  We were also concerned that we wanted to turn on the radiator in the lounge because it started to get cold unfortunately as soon as I turned it on it started to leak so had to turn it off again.

  Hi, so sorry about the radiator. If you had let us know during your stay we would have had someone come out to have a look and fix the problem. The heating was all checked in April. We will get onto it immediately, Jo and Todd Property Owner

  Reviewed by Michael4.4★Sep 2024

• "What a lovely stay, it was central to all the places we had planned to visit we really liked all the attentions to detail and everything we needed was there, the beds (most important) are really comfortable and good quality bedding, on our arrival after a long drive from Scotland we hade a drink in the pub two doors down and then finished off with fish and chips from the chippy just down the road and had them in the garden seating area."

  Over all it's a lovely cottage, it's not 5 star but excellent value for money and would highly recommend.

  So glad you had a lovely time! Thank you so much for your review. Hope to see you again, Jo and Todd Property Owner

  Reviewed by Audrey5.0★Sep 2024

• "Lovely cottage, in ideal location."

  Hosts provided welcome pack and were available on the phone if there were issues. We had a problem with the boiler, but this was sorted very quickly and effectively by the hosts. Only grumble is about the state of the garden, which was an unkempt mess. This wouldn’t stop us recommending the property though.

  Thank you so much for your lovely review. Apologies for the garden. We do monthly and it is due to be done tomorrow. Hope to see you again, Jo and Todd Property Owner

  Reviewed by Lee4.7★Aug 2024

• "Loved our stay here and are looking forward to booking again"

  Thank you for your lovely review. We look forward to seeing you again, Jo and Todd Property Owner

  Reviewed by Karen5.0★Aug 2024

• "Our 2nd visit!"

  !! Lovely cosy/clean property. Great SECURE garden for our ‘escape-artist’ rescue dogs

  Thank you so much for your lovely card and chocolates! Hopefully we will see you again, Jo and Todd Property Owner

  Reviewed by P4.7★Jul 2024

• "Enjoyed our stay at Dobbies Den."

  The beds are so comfortable and the place was well cared for. A welcome basket if tea,a,milk and bread would have been welcome after a long journey and no time to reach a shop ( especially with the ongoing road closures ) We brought our own garden chairs but would have been nice to have them there.otherwuse a very pleasant stay.x

  I am so sorry! There should have been a welcome pack of fresh bread, butter, milk, fresh coffee and biscuits which are left for all our guests. I am so sorry it wasn’t and can only apologise. There is a table and chairs in the garden but we take your point on the garden chairs and will get some. So glad you had some lovely weather at last. Thank you so much for your review and we hope to see you again, Jo and Todd Property Owner

  Reviewed by J4.1★Jun 2024

• "The dogs loved the garden."

  We found the bathroom being downstairs difficult if we needed to go in the night which is just something to be aware of. We would definitely go back. A couple of sun loungers would have been nice. Thank you

  We are so glad you had sunshine on your stay! We will look into the Sun loungers. Thank you for your review and we hope to see you again, Jo and Todd Property Owner

  Reviewed by Anne4.1★May 2024

• "A very comfortable and cosy cottage."

  Only one fault springs to mind, namely the height of the bath. Although 6ft in height, I found it difficult to step into and out of the bath, owing to the excessive drop to the floor. A smaller person could easily be injured if he or she misjudged the drop. A wooden intermediate step should have been available for this purpose.

  Thank you for your comments. We have a safety step for the bathroom on its way . We hope to see you again, Jo and Todd Property Owner

  Reviewed by Paul4.4★May 2024

• "We arrived earlier at the property and knocked at the door."

  As there was no answer we thought the property had been cleaned. We were going to ring the owner immediately and ask as a gesture of goodwill could we put some frozen food in the small icebox as we had been in Ludlow the previous week. We would have left then and returned after the cleaning. The cleaners turned up quite later. We did call the owner on arrival !!! As he wasn't there to see why we had complained, we got the impression he thought we were exaggerating. I did take a photograph. This is the first time we have come across this in all our years of using Sykes Holiday Cottages.The icebox had obviously been left for a couple of weeks and not been defrosted, the door would barely close. it was packed full of ice and blackcurrant spilled in it. The cleaners sorted the icebox and when we got back the fridge was turned off! I'm wondering if it hadn't been brought to the owner's notice, would this had been left again.We then found the kitchen cutlery drawers weren't very clean, the cupboard doors grubby, there was some dirty cutlery. We cleaned them ourselves and cleaned all the cutlery and the dishes. We also wiped the inside of the cupboards. Attention to detail with these cleanliness issues are important. As the owners didn't live nearby it might help if they occasionally came and checked for themselves avoiding negative feedback on important cleanliness issues. The bathroom was cold with one small towel rail. It needs extra heating, particularly in winter. The television kept freezing with a faulty signal. If these issues were addressed then the property would be given more stars. The property was on a very noisy main through road in and out of the town but did not affect our sleep. It eased off in the late evening. There was also a large building site over the road. On the positive side the beds were comfortable and the property was warm. It had a large garden at the back of the property. It was also convenient for a walk into the town. There was a good chip shop a few minutes walk from the property and a nice quiet local pub. If all of these issues were addressed at the property we would return if we were to revisit Bewdley.

  As stated, the check in time is 3pm. You let yourselves in at 12pm with no phone call to ourselves. You then called complaining re the cleanliness of the property and the ice box. We explained that the previous guests checked out at 10am and that it was booked to be cleaned at 1pm. ( 3 cleaners) We apologised re the ice box and would have come down to sort, however it would be done at 1pm. We asked, politely, if you could leave the property so it could be cleaned but you refused. The cleaners had to insist due to insurance as you were still there when they arrived at 1pm and you were asking to clean the property yourself. We let you know when the property was ready which was before 3pm. We do in fact check the property on a regular basis. We listen to customers comments and adjust the property accordingly. The company we use are fantastic. They go above and beyond and we have never had a problem. We have a very high cleanliness rating and it is often commented on favourably in reviews. There are some houses being built in the local area but this has not caused any visual or noise impact concerns to guests at this point. If you had called during your stay regarding the television we would have popped down or talked you through how to sort. We have looked at the radiator and it just needed some adjustments to the heating system. Thank you for your comments, Jo and Todd Property Owner

  Reviewed by Margaret3.8★Apr 2024

• "Whilst the cottage was cosy and ideally situated for our needs there were a couple of issues… The downstairs Bathroom was extremely cold in comparison to the cottage…A bigger radiator/towel rail would help."

  The glass shower panel water trim needs a good clean or replacing The Garden needs a good tidy TV reception was very poor and picture kept freezing Apart from the above we enjoyed staying at Dobbies Den and ‘The welcome package’ was lovely.

  Thank you so much for the feedback. The garden is checked and done monthly during the winter and is due to be done this week. Unfortunately the crazy amount of rain we have had hasn’t helped. The Tv is on freeview and internet 5g and shouldn’t be slow. Apologies for that. It probably just needs a reset which we will do. We will look into the radiator and sort the trim. We are glad you had a lovely stay and look forward to seeing you again, Jo and Todd Property Owner

  Reviewed by Karen4.1★Apr 2024

• "Had a lovely relaxing stay."

  Clean and comfortable. Great location.

  Thank you so much for you review. We hope to see you again, Jo and Todd Property Owner

  Reviewed by Michelle5.0★Feb 2024

• "We had a lovely week at Dobbies Den."

  Ideal location for us, with our family living nearby and some lovely walks on the doorstep. The dogs really enjoyed it! Hope to stay here again in the future.

  So glad you had a lovely stay over New Years Eve. We look forward to seeing you again, Jo and Todd Property Owner

  Reviewed by Tamla4.7★Dec 2023

• "Had a great stay over Christmas."

  The decorations & welcome pack were much appreciated. Property was well equipped and cosy. Beds were really comfy. Garden was enclosed-ideal for dogs & children. Off road parking was big enough for 2 cars. Will definitely be back.

  We are so glad you had a lovely stay over Christmas. We look forward to seeing you again, Jo and Todd Property Owner

  Reviewed by Rose4.7★Dec 2023

• "Really nice furnishing."

  Kitchen had everything we needed and all appliances were spotless. The garden was great for the dog.

  Thank you so much for your feedback. We hope to see you again, Jo and Todd :-) Property Owner

  Reviewed by Josh5.0★Nov 2023

• "We loved our week at this cosy little cottage with our two children and two dogs."

  It’s been beautifully decorated, was very comfortable and clean and has everything we needed (we did miss our dishwasher and washing machine but we coped and it was fine!). The welcome pack was really thoughtful including bread, butter and dog treats. It was also really nice to have hair products and lots of soap and cleaning products. It’s an easy walk into Bewdley and a very easy drive to so many lovely walks. We absolutely loved the Habberley Valley circular walk and the Wyre Forest. The fish and chips from over the road were delicious. The cottage is on a very busy road so if your dogs are prone to rushing out the door you would need to take care. Our dogs loved the big enclosed garden.

  Thank you so much for your lovely review. There is also a fab circular walk down a path to the left of the Safari park entrance which takes you round the back of the safari park, through the Rifle Range and back into Bewdley. Also another (smaller walk) to the right hand side of Catchems End fish and chip shop. You might even see an Elephant on route :-) We hope to see you again, Jo and Todd. Property Owner

  Reviewed by Hannah4.4★Oct 2023

• "Dobbie’s Den was very clean, well presented and very comfortable."

  The location is great and very handy for access to local amenities. The large garden was also great for our dog and will definitely be looking to book a week next year ! Many thanks for a great stay !

  Thank you so much for your lovely comments. We look forward to seeing you again, Jo and Todd Property Owner

  Reviewed by Ronnie5.0★Oct 2023

• "The cottage is located in a great location to explore the surrounding area."

  It's a 15 minute walk to the center of Bewdley. It's cosy and tastefully furnished, with a basic, dog friendly garden. It's situated on a busy main road.

  Thank you for your review. We hope to see you again, Jo and Todd :-) Property Owner

  Reviewed by Lisa4.4★Sep 2023

• "This was a lovely well equipped comfortable property near to the town centre and close to lots of tourists attractions."

  It was great having off street parking and there was a lovely garden at the back of the house. The main problem we had was getting into the property. The front door was very difficult to open

  Thank you so much for your lovely review. We will take a look at the front door and sort. We hope to see you again, Jo and Todd :-) Property Owner

  Reviewed by Jackie4.4★Aug 2023

• "We had a good stay at Dobbies Den ."

  We were disappointed that there was only comfortable seating for 3 adults that being a two seater sofa and 1 comfortable chair our party was 4 adults. Bedrooms were beautiful and comfortable beds . But property is on a very busy road so noisy.We had a issue with tv but was it resolved quickly thanks.

  Thank you so much for your review. We have taken on board your comment re seating and will rectify. Unfortunately there was a road diversion past the property during your stay hence there was a lot more traffic than usual which was unfortunate. We hope to see you again, Jo and Todd :-) Property Owner

  Reviewed by Linda3.4★Aug 2023

• "Very comfortable,relaxing and clean tidy everything needed was in the cottage ..."

  Very comfortable,relaxing and clean tidy everything needed was in the cottage people where very friendly i would highly recommend this cottage for anyone especially if you are taking your dog all in all absolutely lovely

  Thank you so much for your lovely review. We hope to see you again, Jo and Todd:-) Property Owner

  Reviewed by Andrew5.0★Aug 2023

• "This lovely little cottage was spoiled by the unkempt condition of the garden which was nothing like in the pictures."

  Also, although the bathroom was stunning the addition a of grab rail to help get in the bath would have been useful as it is rather high to step over. Another grab rail and a non slip bathmat would be good health and safety features too. Thanks

  Thank you for your feedback. We are sorry about the garden and hadn't realised how overgrown it had become. We are now having it maintained on a more regular basis. Also we have taken on board your thoughts re the bathroom. We hope to see you again, Jo and Todd :-) Property Owner

  Reviewed by Steve3.4★Jul 2023

• "A lovely cottage, spotlessly clean rooms, comfortable beds and settee, well equipped kitchen, a welcome pack, excellent shower, soft towels and other homely touches, made our stay there all the more enjoyable."

  The owners were exceedingly helpful when we had a problem with the TV. Their friendly manner and quick response was much appreciated. I would highly recommend this cottage. Jan

  Hi Jan, Thank you so much for your lovely review. We hope to see you again, Jo and Todd :-) Property Owner

  Reviewed by Jan5.0★Jun 2023

• "Beautifully decorated cottage, it was very comfortable we really enjoyed our stay."

  the stairs up to the bedroom were difficult at first but once we got used to them they were fine. We would certainly stay at this gorgeous cottage again we didn't want to go home.

  Thank you so much for your lovely review. We hope you had a wonderful break in Bewdley in the beautiful weather. Property Owner

  Reviewed by June5.0★Jun 2023

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