Ridge Hall

Ridge Hall provides a reasonable stay for 15 people.

Beds were good. Lounge area lovely. Kitchen very tired and we needed to wash cutlery and mugs from previous hirers. The grounds were not well maintained and limited for a property of this size although there was ample parking for 5 cars. I expected a hand over as agreed with the owner but no one showed up. The location was good and the directions of how to get there were excellent.

Overall, pretty disappointed.

Positives: very comfortable beds, excellent linens. Great location for a getaway. Negatives: property is very run down. Gardens overgrown, weeds everywhere. Cleanliness was a problem, with dust under furniture, and all flooring grimey. Cooking equipment all had to be washed before use. We discovered a problem with rodents in the kitchen. The plumbing requires a full overhaul, as the upstairs toilet drainpipe leaks directly outside the back of the house. We did enjoy our stay, but the tired nature of the property did take the shine off of our family gathering.

Ridge Hall is a perfect place for our family gathering of 11 over three generations.

The location is great for activities to suit everyone and the house is loved by the children with its rambling nature and outside space. Plenty of comfortable bed options to keep everyone happy. The aga is great for cooking big meals on, lots of cooking pans, dishes and utensils. Plenty of plates, cups, glasses, cutlery etc meant we never ran out of clean items. Two dishwashers and washing machines also ample for our needs. The furnishings are generally not that clean but we could live with that and a more relaxing space to live in than one that is pristinely clean! The shower in the bathroom above the kitchen eating area does leak a bit so we placed a pan on the floor underneath that to catch most of the drips when shower was being used. WiFi was out of action for first few days but the owner did pursue BT to get it fixed eventually and the 4g signal upstairs was good, less good downstairs. The house is very warm although we did run out of hot water for showers on one day. A very enjoyable holiday, thanyou!

We returned again to Ridge Hall as the house provides such good space for our group to get away together.

The house was warm all weekend, despite the cold snowy weather, and we all enjoyed time in front of the fire in the living room. The kids loved the games room, piano and finding great hiding spots for hide and seek! There are some areas of the house that need some TLC and a few other small things that make it feel a little unloved like light bulbs that need changing etc. But overall we had a lovely weekend and enjoyed returning to this house.

We spent the Christmas period (23 Dec - 29Dec) at Ridge Hall and had a fabulous time.

There were fourteen in our party (age range 5 to 75 years) and everyone enjoyed it. It was the perfect place to host a large party. All the rooms were comfortable and warm due to a very efficient heating system. We did light the two fires but only for effect. It's not the easiest of places to find and we found that Google maps was more accurate than Apple maps. If I had any criticism it's that communication with the owner could have been better. All in all we had a great time and would highly recommend it.

Ridge Hall is a labyrinth of rooms & stairs.

It’s an amazing house for kids to have fun. From a large kitchen to a large dining area a lovely living room to a snug with a piano. This place has something for everyone. The house is warm the water hot. I would definitely recommend this house to anyone looking for somewhere to stop with a large amount of people.

Had a fantastic family get together at Ridge Hall.

There is so much space for a large party to relax. We were all really comfortable all weekend.

Lovely property, plenty of space for a meet up of friends.

Great downstairs area with plenty of different zones and spaces and a lovely large dinner table and great wood stoves. Room configuration upstairs is not typical with rooms off rooms so just make sure it works if you have a sizeable party.

We stayed in the last week in October.

It was a lovely, rambling house, surprisingly warm and cosy given its age and size. It provided a great, spacious base for a multigenerational family holiday with ages ranging from 10 to 76. Games room enjoyed, especially by teens. Just needed some tlc in places. Lovely area and we enjoyed several beautiful countryside walks as well as the little train ride into neighbouring Buxton and a visit to Treak Cliff Cavern.

The property is lovely and set in a gorgeous garden.

It is comfortable and commodious. It is perfect for a large mixed age group such as ours. Our visit coincided with Storm Amy but it was warm and cosy inside despite the gale and torrential rain outside. It is a little difficult to find, especially as the notice at the top of the final track says no vehicles allowed! However, the directions provided were clear. The following is not part of the review but for your information There were a few issues with the accommodation Positive The beds in the connecting room to the four poster bedroom were singles rather than bunks and were big enough for an adult if necessary. Negative The toilet and shower on the second floor did not work properly One of the beds in that room collapsed when someone sat on it. The door to the Victorian nursery bedroom didn't shut properly and the wall shower wasn't working, A couple of bulbs were out including one of the bedside lights. The kitchen taps dripped all the time

Spacious and suited our multi generational family.

Comfortable beds and plenty of seating. Lovely clean and fresh bedding and bathrooms were all good. Kitchen equipment was plentiful but there was a fault with one dishwasher(although) there was another to use, and the large additional oven was problematic in that the door didn't shut without a really hefty shove. Two of the four Aga hotplates weren't working but we managed. There was a problem with the drains which Mark the owner quickly sorted but it only affected using the downstairs loo, but there are 5 others to choose from. Garden space was great for the youngsters to play cricket and the house itself was quirky and interesting.

This house was the perfect place for an extended family of 12 to stay in for a week - it had lots of character, quirkiness, space & everything we needed.

The grandchildren loved it - inside and out it was a great place to eat, relax and play. We are a musical family, took instruments & made good use of the piano room. We never tired of playing hide and seek inside and out. We all thought it was the best holiday we had had for years - worth every penny and gave us lots of memories we will cherish. Lots of places to visit locally too - climbing, walking, caverns, pottery, go ape … something for everyone. Owner was easy to contact.

Lovely old hall, needs a bit of tlc but is well equipped and clean.

We enjoyed our stay

What a lovely house in which to spend the weekend with all our children and grandchildren.

Every single one of us was delighted with the property. It has so much character that can't be appreciated from just reading about it. There was plenty of catering equipment for our needs and we did a full Sunday lunch with beef and chicken. The beds were very comfy, and the rooms were so much bigger than I expected. Our 4 legged friends most appreciated the dining room floor which remained so cool despite the really warm weather. If you want pristine, soulless newly painted its not for you but for us it was probably the best house we've done a big family weekend in. I'm only sorry we weren't there longer.

The property is badly in need of a good refurbishment.

The owner had to be contacted after arrival as we had no hot water and even after that the water was never very hot especially after one person had a shower on the top floor shower which stopped if another shower was also run. There is mould around some windows. The ARGA was never at the correct temp for cooking and the extractor fan has 1/2 inch of dust/muck. Some bedroom fire/smoke detectors have been disabled. The main living room wood burner had so much ash it could not be properly lit as there is not fire brush, this should have been cleaned not left as it was. Some flag stones are loose and dargerous. The first issue was the directions which sends you down a track which states no vehicle access and that’s the only way to the property. If I was to get a partial refund I would be happier about a cost for the Cottage. I have taken photos of all these issues if you need the proof. The house could be fantastic but needs a lot of work to update.

We were unable to contact the owner in the days before our booking started, and on the day itself.

This was both stressful and exhausting. It was only after an hour of waiting in the cold that we eventually managed to in. Phoning Sykes Cottages was also frustrating as we were placed in a queue with wait times getting progressively longer rather than shorter. When the call back option was invoked that yielded no response. When we eventually made contact with Sykes via a devious route - not the help line option, all they could do was to try the same number we had for the owner. When we did eventually have contact from the owner all that was offered was that he had been on holiday, followed by a half-hearted apology. Once in, we enjoyed the stay at the property, which was spacious and interesting, and with lovely quiet surroundings. However, we wish that more attention was paid to maintenance, with things like broken door catches, coat hooks, the tray in the dishwasher being repaired. The leaking shower that dripped into the kitchen could also do with some attention.

Ridge Hall is an amazing rambling house and garden which provided a fabulous holiday for our three generational family party.

Lots of room and rooms, the little ones took a day or two to work out how to find their bedrooms! Huge living room, dining room and a snug for grandchildren and grandparents to get some private time (separately!). A good kitchen space with aga and a commercial oven to make meal times for 13 almost a pleasure! And commercial quantities of plates mugs, glasses, cutlery etc. The huge garden was a great bonus for children to let off steam ( a week of full sun helped as well). Ideally located for day activities to satisfy every generation. Would thoroughly recommend for any family holiday.

This is a beautiful property and extremely spacious.

We had 16 people in our party and never felt like we were on top of each other. The house is quite hard to find, as the sign at the top of the lane states 'no vehicles' which is very confusing. There is more than enough kitchen ware, including large pans and casserole pots. I would say the only thing we struggled with was the small freezer as we had a number of frozen pizzas delivered that didn't fit in the freezer. There was no internet on arrival, but after contacting the owner, he sent someone out who fixed it. Would definitely book this house again!

We had a great weekend at Ridge Hall celebrating my mum’s 80th.

There were 12 people of us altogether spanning 3 generations aged 13-87. The house suited us perfectly, we could all spread out and have our own space whilst also being able to gather around for a family meal in the dining room. The children loved the pool table too. It’s a really quirky house, loads of stairs leading in all directions with lots of nooks and crannies. Just to be aware for any future people booking- the house is quite isolated. A couple of us did walk (ramble) to the pub. It’s certainly not a flat walk. I am also pleased we had good weather so the roads and lanes to the property were easily accessible. I certainly wouldn’t have wanted to negotiate the drive if it had been icy. Other than that. A good stay, great for large groups. Oh and the beds were super comfy with lovely feather duvets.

Our recent stay at Ridge Hall was thoroughly enjoyable.

We booked for a group of 16 family and friends for a weekend which involved a 1920s style Murder Mystery, and this house was the perfect setting for it. On arrival we were met by the owner (Mark) who was very friendly and welcoming. He arrived armed with 2 new pool cues for the snooker/pool table, showed us around the house and then left us to enjoy our weekend. The facilities within Ridge Hall and surrounding area meant that there was always something to do during our stay. The large dining table was just right for a big sit-down dinner, and the kitchen was well-equipped to deal with cooking and preparing meals for our group of 16. The sitting room had plenty of space and the log-burner made it feel very cosy. The bedrooms were comfortable and spacious, most of which have en-suite bathrooms. The snooker/pool table was a great addition as was the games console in the snug. The only negatives would be aimed at the level of cleanliness. Dust and cobwebs were found throughout the house, and some areas where the walls could do with repairing. Having said that, Ridge Hall is an old property and I suppose things like that add to the character and feel. Aside from these minor negatives, Ridge Hall has all you would want for a countryside getaway. It is a lovely big house with plenty of character and I would highly recommend this property. Thank you to Mark and to Sykes, this was a very special weekend enjoyed by all who joined us.

We stayed here with a group of friends and children over new year.

We had a fantastic time. The house is very spacious, warm and comfortable, with a well equipped kitchen perfect for large groups. Everyone said how comfy the beds were. Thank you for a great stay!

Brilliant place for a large family gathering.

Perfect location and a warm, comfortable stay.

We found the Hall to be spacious and comfortable for our party of ten.

The large lounge and dining room were great for our evening get together as a group where we could all eat and socialise as one. The internet was not working on arrival, but I found the owner to be communicative and helpful in getting the problem fixed as soon as possible. The dish washer in the kitchen had a fault but as there was a second machine in the utility room, this was not too much of a problem for our group. We would certainly stay again at this lovely building.

A great property.

The rooms were much bigger than expected, lovely and spacious and clean. The property had great facilities and although the Aga wasn’t working on arrival, the owner supplied a replacement oven and put the heating on, checking in on me throughout the day to make sure it was all working well. Would definitely recommend for a family together. Such a lovely property.

The photos don't do this place justice.

It is absolutely perfect for a big group get together or extended families. It is an old house and the layout and features sometimes show this, but honestly we found it charming. Having a massive lounge, dining room, games room and TV room made it easy to accommodate everyone and it would be great for hosting an event like a birthday or something while you are there. Really enjoyed it and the peaceful surroundings, although still close enough to take a walk into town. Great place to stay.

Loved this place!

The pictures look great, and it's even bigger than it looks! The location is fantastic for walks but also for getting the train to Buxton/other areas.

Beautiful family home with plenty of space, The bedrooms are large & comfortable.

& the bathrooms are also large with plenty of hot water. We enjoyed a family roast for 16 of us cooked on the beautiful old Arga & fan oven, there was plenty of space in the dining room for all. Also loads of seating in the main living rooms. The kids really enjoyed playing hide & seek in this vast house( easy to get lost). Lovely garden which also has plenty of seating & some beautiful view. A walk up the lane on a nice evening is well worth it especially for the sunsets. All in all a wonderful stay

A stuning location.

The house was well appointed and warm. All in all a lovely weekend.

Beautiful home perfect for a family break.

Stunning walks on the doorstep. Highly recommend!

We had a fabulous weekend at Ridge Hall.

The size of the property doesn’t quite come across on the listing….. the space meant everyone had the space they needed over the weekend - the kids loved the snug and the PlayStation whilst the adult relaxed by the fire in the Lounge. All the bedrooms were a good size and again the photos didn’t quite show the actual size of them. Lots of comfy beds and enough showers for everyone! The house was warm all weekend and the lovely Aga in the kitchen meant you could quickly warm up after a wet and windy walk! The old features of the house were amazing and the quirky layout meant there were a few fun games of hide and seek for kids and adults! The location is beautiful and lovely to be able to step out the door and head out for an explore. Having stayed in lots of larger properties- this was definitely one of the best! We’ll definitely be back!

We loved Ridge Hall and felt very much 'at home'.

It has fantastic character and the Christmas decorations really added to the lovely atmosphere.There was plenty of space for us all, great to have separate living spaces, especially the games room and snooker table. Really well equipped, we really appreciated 2 dish washers and the washing machines and driers. It was lovely and warm and (apart from one) super comfy beds. The grounds looked great, sadly the weather didn't allow us to take advantage of them or the spectacular views!! Loved the dining room but we were very squashed round the table, really it only comfortably seated 12 ( and we had 2 very little ones). We were also surprised to be asked to strip the beds in departure as we assumed this would be included !. A couple of other suggestions, there were loads of logs but they were all very damp so fire lighting was a challenge. One mattress, in the bunk/twin room was very worn and uncomfortable, we temporarily swapped it from the attic room. I We had a great family Christmas ...thankyou.

A beautiful house, in a beautiful part of the country.

I feel so blessed to have had the pleasure of staying here. My friends joined me to celebrate my birthday. We were greeted by a warm, comfortable, homely yet grand property with much history and original features dating back to the 12th century. The only problem we had was not wanting to leave and that included the dogs too! Great walks, lovely pub, beautiful scenery. A perfect place to stay.

Lovely, homely property and location.

A nice hike on the doorstep. Great for kids and we all had a lot of fun chilling and cooking in the property and garden. Slow roasted lamb was amazing in the aga and having two dishwashers was very handy. The only issue was finding the property, in the instructions, I think it should mention, you need to drive down a public footpath where it says no vehicles allowed. Overall, we were all very happy with our mini break at Ridge Hall.

We had a lovely week at Ridge Hall, its the perfect house for a large family holiday.

There were 14 people in our group and 3 dogs and there was plenty of space for everyone, both inside and out in the garden. The whole house was very clean, well kept and contained everything you would need when away from home.

Wonderful property.

Only concern was the mattress on the single bed in the mezzanine bedroom. It’s REALLY uncomfortable. We had to do some swapping around of mattresses Fantastic otherwise and hoping to rebook for next year Loved the bedrooms. Your photos do not begin to do them justice Many happy family memories made

Fabulous house, perfect for a large family gathering.

Better than the listing made out. Thoroughly recommend

Property listed as having oil central heating but it is a bio mass boiler which didn't work, could not be repaired and as a consequence the building was mostly cold.

Warmth was provided by two solid fuel room heaters which needed to be constantly fed with bagged coal (dirty to use) or wood which was stored nearby and had to be barrowed to the house.

Ridge Hall is the perfect location for a big family get together.

It has plenty of space not to feel crowded, there were 14 in our group and it never felt anywhere near full! The dining room table was our gathering place and easily sat us all together. The kitchen, with its beautiful Aga, is probably the best equipped for large gatherings we’ve ever used. Ample fridge and freezer space and every pot, pan and utensil you could need! Lots of space to relax in. Pool table and puzzles appreciated! We were provided with ample logs for the downstairs log burners which kept it lovely and warm in the lounge and dining room. I would suggest that the directions could be a little clearer - it is definitely out in the sticks and we ended up at a nearby farm ( where we were pointed in the right direction!). Also it can get pretty cold in some of the bedrooms… typical I guess of an older , rambling house like this. All in all we had a lovely stay and I would recommend.

Our weekend stay at Ridge Hall was perfect for what we wanted: space, relaxation, peace and a chance to catch up with family to celebrate a golden wedding anniversary.

Our 14 guests ranged from 11 years old up to mid 70s and everyone of us enjoyed every moment. There were plenty of rooms for people to spread out and it never felt like we were on top of each other. The dining table fitted us all round comfortably and there was room to throw a banquet. The whole hall was thoroughly clean and presentable. It was actually better than the pictures made me believe it would be. The beds and towels were spotless. Overall, this was exactly what I wanted for my family and friends and would highly recommend it.

Check in process was frustrating due to significant difficulty in making contact with the owner, who also failed to reply to an email asking some pre-stay questions.

Property clearly has significant through put and is showing signs of wear - entrance hall in particular needs a deep clean of tiles and carpet. Description imprecise in that it is not clear that the property forms part of a collection of buildings and the significant amount of surrounding land that is identified is not accessible. Also it should be indicated that the direct access to Chapel en le Frith station indicated in the description is not possible by vehicle - 6 of our party arrived with luggage to the station. Instructions for access to the house are unclear and the track leading to the property is not labelled from the road - a GPS reference would be useful. Great location for accessing the Peaks, but the property itself did not live up to expectations. (PS I am unable to activate the rating for the property on your website)

We had a great week.

5 couples and in total, some children and a couple of dogs and it felt spacious. Just the right size all be together or spread into separate areas if we wanted. The kitchen was well equipped, we actually did a couples come dine with me each night which the layout was perfect for! The layout of the bedrooms takes some time to get your head around but it worked & all rooms were great in thier very unique way. We were expecting the outside space to be bigger with access to a woodland which wasn't 'accessible' at all but the garden was fine for children to play & dogs to run. So much to go and explore. We visited Buxton, Bakewell, Matlock (Gulliver's is great for small children) Chatsworth House. Lots of amazing Caverns to visit too. Check in and out was easy and no issues during our stay. We would all recommend to other large groups. If you cycle, I'm sure you'll know the location is perfect for that too. The large utility was great for all the shoes & bikes, etc

Lovely property overall and beautiful location but expected the childrens games equipment to at least be in useable condition.

Absolutely brilliant house for a large group of adults, teens and dogs.

Really well equipped, loads of different hang out spaces and a big garden. We all loved it -- we've done many holidays together and all agreed this was our favorite house. Easy access to lots of lovely walks and Derbyshire villages. Fabulous, thank you!

Magnificent spacious and comfortable property with qulity facilities and flexible spaces, peacefully set high above Chaspel le Frith with grand outlooks towards Kinder in the Dark Peak and northern parts of the White Peak.

An outstanding base for exploring all parts of the National Park, with convenient access to Chapel and Buxton for supplies. Despite often wet and wintry conditions the four units of my family, incl. 2 infants and 2 dogs had a magical week's holiday at Ridge Hall.

We all had a very comfortable time.

The house was exceptional and very spacious for the 13 of us. Beautiful surroundings/setting, remote yet close enough to facilities. Very well suited for us, both adults and children. Would certainly recommend it!

We had a wonderful few days at Ridge Hall.

The photos and listing description do not do the property justice – it is a beautiful house with plenty of space inside and out. 12 adults, one toddler, one baby and one dog were all very well catered for and had a fantastic time. The location is perfect and we enjoyed a fantastic circular walk on New Year's Day. The facilities were great, and the beds very comfy (in fact, we'd love to know what mattress is on the four-poster bed so we can get it ourselves!). We're already planning a return trip for next year. Thank you!

We absolutely love Ridge Hall and will definitely come back.

It is an eccentric, sprawling, characterful property, with plenty of room for 6 adults and 8 teen- and tween-agers; great washing, cooking and bathroom facilities; and the most wonderful location. We had a couple of very minor issues (we couldn't work the front door lock or the keypad! a couple of chest of drawer handles came off, and we found a couple of things left by previous guests). However, these were more than compensated for by the enormous dining room, the beautiful front room and bedrooms, the very popular pool table - and the glorious views. Five stars from us.

The house was clean and spacious.

There was a clear easy to read guide in the kitchen with good instructions on the Aga. It was beautifully furnished with amazing bedrooms. The kitchen was well equipted with everything we needed. A good size fridge freezer and a well equipted utility room. We were a party of 10 with 2 children and 2 dogs. Plenty of room for everyone. The only downside was that it was avertised as having a paddock and woods, but these were not available even though we were promised that they had been cleared. The outside lights didn't work but as we didn't report them whilst there, we cannot complain.

Ridge Hall is, indeed, a very characterful building which shows the attractive patina of age.

However, when we arrived, the building wasn’t well cleaned with dust and dirt accumulations in many areas. The much heralded Paddock and Woodland were not accessible and there were no up to date fire precautions in the building. The owner responded to our initial comments saying that the off peak rental represents fantastic value for money however we didn’t feel that the peak season rental we paid was value for money and didn’t live up to all the promise of the listing.

Lovely part of the Peak District, house was big enough for our party however the cleanliness of the house was poor.

The day we arrived we found dog muck in the main livingroom which looked like it had been there for sometime, the tables hadn’t been dusted and the floors were filthy. The beds were comfortable however in the biggest bedroom at the top of the house the towels left on the bed had dead flys underneath. The house is in need of some TLC. Our time as a family together was lovely however we will not be returning, based on the money we paid for the week it just wasn’t what we were expecting.

The property ticked the boxes in terms of size and description.

However, the grounds were not at all as described - 6 acres maybe, but 1.5 acres max were accessible. the rest was inaccessible as it was completely overgrown. We spoke to the gardener and he was hard working and wanted to do a better job but he was given a completely inadequate budget to be able to keep anything other than the grass cut on the lawns within the 1.5 acres. He had been able to cut the paddock once at the beginning of the season - access to the woods is through the paddock. However, we understand that even if we had got to the woods, it is wild and not been maintained. The property was also only surface cleaned - the dust and general grime was visible in pipes behind sinks and toilets etc. This property is really expensive and is not at all value for money. So we had enough to mean our big group had a good holiday but we felt ripped off. We had a two week holiday and our other property in the Cotswolds was half the price, but much better maintained and value for money.

Loved ridge hall, very quirky but that only adds to the charm .

Had a slight problem with heating not working so I contacted the owner and within a couple of hours it was all sorted . Chapel en le frith only 3 miles away where there is a Morrison’s and 4 or 5 pubs and takeaways . We cooked on the range Which was fun . Can’t recommend highly enough.

Ridge Hall Holiday We booked Ridge Hall to enable our two families to get together for the first time since lock down started in March.

One member of our family was shielding due to a serious medical condition and two of us had been self-isolating due to age. It was important to find a place which would give us enough inside and outside space to isolate as a group without having to leave the property should we feel it necessary to do so. The description of the outside space on the web site and I quote “ Extensive lawned gardens including 6-acres of woodland, gravelled areas and furniture”, was exactly what we were looking for. Firstly we would like to say that we found Ridge Hall to be a delightful place in a lovely location. There was plenty of space within the house to accommodate our two families. The layout was a little strange at first but we soon got our heads around it. All bedrooms were spacious with good access to bathrooms. We found the bunk beds would only really be suitable for younger children given the size, this was not too much of a problem for us as we had a choice of other beds so did not use the bunks. Living rooms were large and comfortable. The kitchen area was rather strange at first but again we got used to it and it worked well for us. The AGA was something none of us had ever used before however, it worked well for us. We could not find any clear access to the 6 acre woodland, so asked Mark the owner if we were missing something. Mark gave us directions and informed us that the woodland was not suitable for children due to there being steep drops of up to 10 metres. My son in law and myself went to investigate the access point. We were told to go through the back paddock and into a gate to the right. Just in front of the gate there was the remains of a bonfire which contained broken bottles, bits of wire and metal. This was in an open area where the children and dogs had access to.( We discovered this on our first day so had to ensure they, children and dogs, were kept away from it.) The paddock itself was roughly mown and full of thistle stalks and stinging nettles. It was not an area that could be used by either adults or children. The gate which led to the woodland access was extremely difficult to open. Inside the gate there were piles of loose rubble, some moss covered and slippery. This led up to the boundary wall . We managed to get to the wall and look over, trying to see if there was any access point to the woods. There was not. We were unable to investigate further, as the thistles and nettles were almost five feet in height and some eight to ten feet in depth. The conclusion to our search was that the paddock and the woodland was not accessible to us in any way as an amenity space. So one of the main reasons we chose Ridge Hall, was not available to us. Six acres is a huge space , access would have made a huge difference to our holiday. We feel that the property description was very misleading. The grounds and stable block were described as follows:- “The grounds impress equally with stables, lawns and extensive woodlands, and bikes and other equipment can be locked in the stables.” Difficult to find a space for bikes in the stables, lots of other stuff in there. As a reputable holiday letting service we would like to know if your inspection of the property prior to putting it on your site led you to believe the 6 acres was in fact accessible in any way? We would also like to know if you make any further inspections, to ensure the product you are promoting is in fact accurately presented in a condition that is described on your site. There were numerous other things which call into question the description by Sykes , “ No expense has been spared to create a stunningly beautiful residence very reminiscent of a five star stately country hotel” and your 5 Tick rating. We feel that whilst Ridge Hall is a lovely place, it is more faded elegance than 5 star country hotel. None of these were significant separately but cumulatively they made a difference. I list some of these things below:- Food left in freezer. Given the issues with Covid 19 this was not acceptable. Food left in cupboards. As above re Covid 19. Taps in the cloakroom, one handle missing the other cracked and broken. Cupboard doors missing in the kitchen which showed all the plastic drainage piping behind. Trough on the patio which had been used as a communal ashtray and contained loads of cigarette ends. Again, given the Covid 19 situation this was not acceptable. Loose stones on the edge of the patio. As these overhung the edge they tipped if stood on. Toilet brushes in all bathrooms really should be replaced, they are without exception past their best , stained and just look awful. Sky package. Clearly states in header review on your site “Having a full Sky package with sport and movies was a lovely surprise”. This was not available to us, just Freeview via a Sky box. Hand rail on the back staircase. We had to clean this prior to use, very dirty. Bedding. When stripping beds we discovered significant staining evident on some pillow covers, duvets etc. Not “5 star” in any way. Should have been replaced really. This is by no means an exhaustive list. It is not meant to be. We are just trying to point out to you, the letting agent, our disappointment given the expectation we had from reading your description of the property. We have paid a significant sum of money for our weeks holiday, but feel rather let down. We did email your customer service department nearly two weeks ago but sadly have not had a response. We are therefore left with no choice but to complete the feedback form. We await your response. Sincere regards, Chris Simms

Lovely house in the middle of a very quiet and beautiful countryside.

Quirky but very spacious layout with many rooms. There was 11 of us and plenty of space for everyone. Jo, the lady that welcomed us was very friendly. Really enjoyed our stay and will definitely come back.

We had a lovely week at Ridge Hall over Christmas with family.

There was a lovely Christmas tree and a nice welcome pack with seasonal goodies. Lots of room for everyone, cosy and warm with 2 open fires ( plenty of wood provided). We were met by Jo who showed us around and explained the necessities to us. The house, although close to neighbours and other houses, has lovely views and you can easily walk down to Chapel en le Frith via a track and road. We had an issue with the fridge not working when we arrived. Took a little bit of sorting out and a bit of inconvenience having to use the fridge in another of the owners properties, but Jo was very helpful and we got 2 new fridges delivered within a few days. No mirrors in the bedrooms ,except for one. A great place for a large group. We even managed to cook Christmas dinner for 14 in the Aga (which we’ve never used before) with great success!

Ridge Hall was fantastic.

A beautiful, regal house well-stocked with all needed amenities. The location was brilliant and we all enjoyed our stay there.

Ridge Hall was great.

It had everything we needed. Ideal for our family gathering as there was something for everyone whether old or young. Places for the children to play or for adults to sit quietly or anyobe to watch TV or play games. Well equipped kitchen. Only one thing was that the fridge wouldn't cool enough and stay cool. Other than that fantastic. Everyone loved it there. Ideal too as it was peaceful for those who wanted a bit of quiet time. Great for walks. We loved the walk down the lane to the railway station. Weather for us was very wet so we didn't get out as much in the garden or for longer walks but there are walks nearby. Despite the weather the good thing was the space to escape to if anyone wanted to in the Hall. If not to gather together. Pool table was always in use. We liked the separate smaller area to eat too. Places to visit not far away and a great pub in Coombs - The Beehive. Would recommend it. Was all we had hoped for. Thank you.

Lovely house for family gatherings.

Very nice selection of brochures. Warm and comfortable. Missing one relevant OS map but otherwise would recommend

Positives Beautiful house in lovely location.

Lots of space. Comfortable beds. Pool table was much appreciated. Leak in bathroom was repaired very promptly and at our convenience. Negatives Although there are plenty of bathrooms your shower will stop working if someone else tries to use one at the same time. Shortage of storage in most of the bedrooms. There’s hanging space, but not many drawers so you may need to live out of your suitcase. Not a major problem. Be aware. This is a six bedroom house really suitable for up to 12 adults or maybe 10 with up to 6 children. The bunk bedded area is a landing at the top of stairs from one of the four posters (no door). The light switch for the second floor shower room, serving the four bedded attic room, is in the bunk bedded area which isn’t good for privacy for occupants of the four poster. The only cooker is an Aga (not necessarily a negative). The house is in a cluster of other houses. You are not aware of them, but the owner is right to emphasise that this is not a “party house”. There’s a lovely 10 minute walk down to the station in Chapel-en-le-Frith, but the lane is not suitable for cars. It takes longer to drive there via narrow lanes than to walk.

Ridge Hall is a lovely property with plenty of space and great facilities, at a convenient location for exploring the Peak District.

We were a mixed group of adults and children and the house offered enough to entertain all, including a well-equipped kitchen and a decent selection of games. The rooms were all nice and comfortable, and while the Wi-Fi wasn't working when we arrived, the owner sorted the issue out on the same day. We had a great time.

A Wonderful country getaway!

Our group came together recently for meditation and relaxation in this beautiful country house. Everybody enjoyed their stay immensely and we were totally charmed by the property and its atmosphere. The house was spotlessly clean and the beds were all very comfortable. The snow kept us inside so we didn't get to explore the garden and the walking paths nearby, but the lovely log fires and comfy furniture more than made up for it. Overall, it was a very special weekend. We've already booked Ridge Hall again for a longer stay since we loved it so much! It would be perfect for a large family gathering or a relaxing getaway retreat in the country.

Lovely large cottage house - group of 13 adults and two toddlers - we had a very nice comfortable 3 night stay.

Convenient location for walks with great views and local pubs. Great facilities within the property itself. Spacious and comfortable. Would highly recommend to any large group looking for a lovely weekend getaway!

The cottage was superb, however the layout was detailed rather cumbersome as it was difficult to allocate the roomings due to the layout and description.

The property had a large living area and good sized kitchen with ample amenities. The host provided good directions and instructions, however no one was there to show us round the property - due to its size, this would've been useful. The beds were super comfortable, powerful showers, log fire in the living was fantastic and had lots of logs for the fire. Games room was good, with lots of games. The house was incredibly warm as soon as we entered and throughout our stay - perfect for a winter's evening. Ample parking. Milk was left in the fridge for a cuppa when we arrived. We would stay here again and highly recommend this property.

Lovely well heated large house, ideal for family gatherings

Ridge Hall was our family home for 33 years up until our parents (who are no longer alive) sold it in 1998.

So it was a return after 20 years, very special and quite emotional. Largely speaking the house was wonderful being very practical, comfortable and warm. In particular, the five 1st floor en-suite bedrooms were extremely comfortable. Only shortcomings were that the kitchen could be better stocked with cooking dishes and utensils, lack of mirrors in bedrooms, no furniture for clothes in master bedroom, no bins in bathrooms, and the living room had lost a little bit of it's previous warmth with it's current disappointing colour scheme and lighting. But overall. a fantastic venue and we're already talking about booking it again.

Fantastic house, fantastic area with many attractions and walks.

This was an ideal house for seven adults and four children under the age of six years.

The Aga cooker temperature was only suitable for light cooking but could not be regulated for large dishes which needed much more time. The absence of signage to Ridge Hall from the lane was disappointing and the property name plate on the wall needs repainting more clearly so it can be seen. Thank you for letting us use your lovely property.

We had a lovely time in this unique house and enjoyed the garden and surrounding area.

Thank you very much!

The place was great with lots of space and loads of character.

We had a great weekend. Tip - you have to drive down a road which says pedestrian access only to find it! Only negatives were: - it wasn't as separate from neighbours as I expected from the advert so you do have to be wary of making too much noise - Bunk beds were poor quality and extremely uncomfortable - Kitchen was not as well stocked with items such as sharp knives and chopping boards as you might expect (or perhaps we couldn't find them) Overall, a beautiful house in a beautiful location!

Lovely place.

Only thing we didnt expect was to have so many near neighbours. Not that it mattered but we expected a house on its own in a 6 acre estate. House itself was perfect for so many and loved having meals together around the banquet table. Cleanliness wasnt great and we did try to clean up after our selves but found the hoover didnt work. Otherwise it was very well equipped ...... mirror in all bedrooms would be nice for us ladies though

Ridge Hall is amazing property.

We were a party of 16 having a family get together to celebrate mums 80th. The house is so large that you never feel on top of each other and the kids just loved exploring it and could play without bothering anyone. The house has everything you need and is in a beautiful spot. All the bedrooms have plenty of space and the beds were very comfy. My only suggestion would be to provide a small axe to split the logs for the fire. Would definitely recommend and have already done so!

Wonderful opportunity to have the whole family together and enjoying each other's company.

Interesting books in the Library but we would have liked to find out a bit more about the history of Ridge Hall, especially as the present structures and decorations leave some of the past craftsmanship visible

Lovely house although kitchen/AGA make it a little challenging to cook for so many people.

Also bunk beds could do with upgrading. Aside from these, lovely location and beautiful house.

The accommodation worked very well for a large family group over 3 generations.

An unpredictable issue with the boiler was resolved effectively. The kitchen is well equipped with crockery, pots and pans and cutlery, but would benefit from items such as kitchen scales, measuring jugs and spoons etc for groups that enjoy cooking together.

We had an amazing week at Ridge Hall.

The hall is really spacious and the rooms are all extremely comfortable. It's location is perfect for exploring the Peak District and the local village of Comb is delightful.