East Bank Cottage

10 Customer Reviews

• "Very attentive host who is very quick to respond to emails with any queries we had."

  Reviewed by Nick4.4★Feb 2024

• "Really lovely cottage in a lovely picturesque village."

  Really comfy bed and so quiet that we slept well. Weather was quite rainy but loved snuggling in the lounge. Also great views of the surrounding countryside from bedroom window. Local shop is a great resource. Both pubs nice and friendly, though the Old Bowling Green had limited opening hours (Thurs-Sun). Would recommend the cottage with no hesitation :)

  Reviewed by Jane5.0★Sep 2023

• "The property is situated in a stunning part of Derbyshire with some great walks nearby and a friendly local community."

  Parking as mentioned is at a premium, however, is available around 5 minutes away, be aware though you are unlikely to be able to park near the property. The garden is accessed via a communal courtyard via some steep steps and slope, which are slippery when wet. The grass had not been cut, and the patio furniture on the decking was dirty and tired. The property itself was not the cleanest, with the kitchen requiring a good clean before use, it was clear that nothing had been moved to clean under for some time. On arrival made a cup of tea and found the biscuits and UHT milk pots left were out of date and had gone off (Milk BB -19/03/2023), The lounge was missing its fireplace and had an open chimney that made the room smell continuously of soot, again cleaning behind the TV and radiators were not great. Overall, a pleasant enough stay, but for us, would not return to this particular property.

  Hi David - thank you for your feedback and I am sorry that the cottage fell short of your expectations. There are some very useful pointers for improvements to be made with the cleaning team - and a more urgent call with the builder to come and sort out the fireplace! Thank you. Tom Property Owner

  Reviewed by David2.8★Sep 2023

• "East Bank Cottage was wonderful; clean, well equipped and much, much nicer than it looked in the photos."

  Car parking and unloading wasn’t a problem at all.

  Reviewed by Cathie4.7★Aug 2023

• "We had a lovely stay at East Bank Cottage."

  Owner contacted us directly with directions to the cottage, which was very helpful including where to park. Access to the cottage is up a few steps with front door away from the road (very quiet) and the garden off to the side of the front door. The cottage is lovely and quaint - we loved the traditional style. Bedrooms are spacious: the beds were all comfortable and furniture are all of good wooden quality. Bathroom was very nice and big. Kitchen was equipped with essentials, plus supply of washing up items, washing powder/pegs, and rubbish bags. We also had tea/coffee/milk/biscuits and treats for our dog to welcome us. Overall, we had a lovely stay. Thank you. Winster is a lovely village, with a local shop and a couple of pubs within short walking distance. The food at Miners Standard was very nice. Our dog enjoyed the walks around the village with large fields for him to runaround.

  Reviewed by Janet4.4★Aug 2023

• "We had a lovely time in the cottage and in the village too."

  People were very friendly and helpful. There were 2 nice walks from the village itself, much appreciated by out 2 collie dogs!

  Hi Sandra - delighted to hear that you had such a good time. Winster certainly is a friendly village! Hope to have you as guests again. Tom Property Owner

  Reviewed by Sandra5.0★Jul 2023

• "The property is a quaint old cottage that makes the best of what it is, in a nice picturesque village."

  The property was very dusty/gritty - not sure if it had been cleaned (properly). Certain things were missing - loo roll about to run out & no replacement! The plates, glasses, cutlery, etc all needed rewashing - not sure if they had been washed or just rinsed & put back. Beware the bathroom floor - the shower leaks and the tiles are then like ice when wet

  Thank you very much for your feedback for the cottage. We would hope all the guests would call us immediately with any issues so we can get them rectified swiftly and safely for our guests. The housekeeper has been to the property and can confirm the bathroom leak has been resolved. Property Owner

  Reviewed by Brett1.9★May 2023

• "Lovely cottage in a great location."

  A beautiful village with excellent local shop and good walks all around. The cottage had all we needed. My only comment would be to say that the stairs need some care as they are very steep and may be challenging for some people.

  Reviewed by Mike4.7★Apr 2023

• "A lovely cottage in a great convenient location."

  We enjoyed walks around Winster and a good meal in the local pub. The owners were fab- with fast communication. Kids loved having a room where the twin beds were not super close to each other and my very tall husband (6 foot 7) enjoyed his first bath in years due to the very generous bath/ bathroom. We were able to unload our belongings in minutes and then parked the car just up the hill (a mere few mins walk away). Would definitely recommend. Great hosts!! Thank you.

  Reviewed by Cheryl4.4★Apr 2023

• "I think it should be better listed about the parking."

  Or lack of it. We had all four types slightly let down on the Friday evening and on Sunday evening the diesel cap opened which should not open as car was locked. I think. For the amount the cottage costs there should be better parking facilities.

  Hi Joanne - Thank you for taking the time to supply feedback. I am sorry to hear that your stay was not entirely satisfactory. I have updated our listing to make the parking situation clearer. Winster is a very charming and quaint village but one that was built to house Victorian lead miners so parking was probably not high on their agenda! Disappointed that you think that you car might have been tampered with as we have always found the village be to be generally quiet and peaceful. I hope you enjoyed the other aspects of your stay. Property Owner

  Reviewed by Joanne3.8★Jan 2023

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