Richfield

21 Customer Reviews

• "We’ve rented many holiday cottages over the years and this was easily the best."

  Excellent location, good base for walking straight out the door, Winster is great. The cottage is spotless, very well equipped and beautifully furnished. We will hopefully be returning before too long

  Reviewed by Kevin5.0★Oct 2023

• "Both the cottage and the village are beautiful, good dog walks directly from the cottage and a lovely village shop."

  This is the best equipped cottage we have stayed in, lots of good kitchen equipment and even a heated airer which was put to good use. We lived the bells from the church and the lovely garden. Thank you.

  Reviewed by Catherine5.0★Oct 2023

• "This is a beautiful cottage in a lovely village."

  It is thoughtfully appointed with everything you could wish for and full of lovely furnishings. All very comfortable, with a pretty garden fiurnished with lots of chairs and tables etc.

  Reviewed by Carol5.0★Oct 2023

• "The property met our full expectations, we loved the area and the the village had all the basics, shop and two pubs."

  Location is convenient to the local attractions. We would stay here again. My only recommendation - my wife found the sofas too deep for comfort, being only 5ft, but this did not spoil our stay. Peter B- Chicago

  Reviewed by Peter4.7★Sep 2023

• "What a beautiful cottage!"

  All furnishings were top quality and well looked after. Bedrooms were huge, plenty of room for our baby's travel cot in with us and our toddler slept like a dream in the twin room. The cottage was very clean in well used areas but there were a few cobwebs behind the armchairs in the conservatory and under the beds in the twin room (I only noticed because my toddler dropped his dummy in the night and I had to go under to retrieve it). This didn't impact our stay at all but thought it worth noting so the owners can raise this with their cleaning company. The garden was beautiful and well maintained however the grass could have done with a cut as it was getting quite long with the lovely weather. The only real issue we had was the dustbins already being full when we arrived but a quick text to the owner and it was sorted within an hour and they were very apologetic. This was probably one of the best cottages we've ever stayed in. The boot room was also excellent for families with dogs. It's worth noting for families with young children that there weren't many amenities for children so take your own booster seats/cups/plates/travel cots etc. Thank you for a lovely stay!

  Reviewed by Gemma5.0★May 2023

• "We found the house to be very clean and welcoming on arrival, suggesting that a problem raised by a previous visitor has been dealt with effectively."

  Our stay at Richfield was most enjoyable - the house is spacious and comfortable with decor that complements its character. The lovely garden was a bonus. All the appliances that we needed to use worked properly and the beds were comfortable. A little more workspace in the kitchen (which was otherwise very well appointed) would be helpful and care was needed with the rather low cooker hood. The dining area was well designed and in the evening the lighting on the stonework made it particularly attractive. Winster proved to be a good base for a variety of hikes and venues.

  Reviewed by Paul5.0★May 2023

• "Beautiful property."

  Furnishings, bedding, lighting, and decoration. we loved the garden room. Bathrooms top notch. Private parking which is a must in Winster. Our only complaint is the cleaning of the property, dust everywhere. nothing is dusted in, under or above anything. Such a disappointment for the owner, all your beautiful furnishings wont be beautiful for very long if left as they are. Need more meticulous cleaning.

  Ian thank you for taking the time to add your comments - most disappointing and frustrating as we try very hard to make our guest’s well earned stay at our home as enjoyable and restful as possible. The comments regarding the cleaning are upsetting given that this matter is totally in the hands of our cleaning company and we have discussed the need for ‘an eye for detail’ and the necessary quality assurance with them repeatedly. I can only apologise and hopefully your stay was still enjoyable. I have made formal contact with our cleaning company HCD clay cross (who I’m sad to say aren’t a new offender!!) and will be addressing your comments with them - rest assured there will be improvements ! Hopefully we will see you in the near future Best wishes Mark Property Owner

  Reviewed by Ian3.1★Apr 2023

• "Lovely house, very well presented and very comfortable."

  Winster is a fascinating village and perfect for walks and exploring.

  Reviewed by John5.0★Mar 2023

• "A lovely place to stay."

  The only problem was the boiler in the bedroom running all night with no obvious way of turning it off overnight.

  Reviewed by Julie4.7★Mar 2023

• "This was the third holiday in this lovely cottage & it was just as nice as the first time we stayed."

  Couldn't be better placed for a great stay in the peaks. We will be back.

  Reviewed by Val5.0★Nov 2022

• "We had a fantastic holiday staying at Richfield it is in a great location with lots to do."

  The boot room is great for storing bikes and boots and keeps the house clear of clutter.

  Reviewed by Richard5.0★Jul 2022

• "Had a lovely stay at Richfield."

  A beautiful property full of interest. It was as described. The location is great. Just 20 minute drives to Matlock, Bakewell and Chatsworth. The village has a useful shop. We didn't use the pubs and so can't comment on them. There is a good walk starting next to the house that takes you through the churchyard and joins up after about half a mile with the Limestone Way. The church recently has a cafe open at weekends which had lovely cakes. Highly recommend Chatsworth for a visit. The Monsal Trail is great for a good walk on an even surface with an excellent cafe at Hassop which has a large car park. We had a great stay in a beautiful relaxing area.

  Reviewed by Denis5.0★Apr 2022

• "It would be useful if there were simple instructions for in particular the TV which completely foxed us."

  We are elderly and only slightly technically competent. Also because of age we found moving around the property tiring.with steps in and out of most rooms. Again the staircases were somewhat of a hurdle. We liked the idea of a pub nearby but it would seem the Bowling Green is never open, and the Standard is up an impossible hill. The property was not really suitable for us.

  Hi Peter, Thank you for your feedback. To answer your points in turn - there are 'easy to read' instructions for the TV in the top drawer of the chest of drawers beneath the TV . These are the instructions that came with the TV and the BT box. However, we are always be happy (and have done this a few times when needed) to answer any questions over the phone if upon arrival a guest had queries or worries. - Richfield is a Georgian 2 storey cottage (built in 1728) and as such has many of the features that are original - this includes stairs and steps. The main staircase is no steeper or difficult to negotiate than any similar cottage in the Peak District. We might suggest that where guests have particular mobility concerns they enquire before arrival. - We know that the landlord at the Bowling Green has had 'severe' Covid and as such has recently opened the pub on a limited basis - we presume (subject to his health of course) this will change and be back to normal shortly#. - The Miners Standard (a welcoming and very friendly pub that serves great food and beer) is a 6 minute walk and is 0.2 miles (checked on google maps). Like many villages in the Peak District, hills and valleys form part of the natural geography which we would suggest forms part of the natural appeal of Winster and the Peak District in general best wishes mark and Jenny Property Owner

  Reviewed by Peter3.8★Mar 2022

• "Amazing facilities and absolutely gorgeous cottage."

  We would love to come back next year, covid allowing! Thank you for your hard work in maintaining it impeccably. A small request: during the current time, it is neccessary to get test kits etc posted to the current address for international travellers. Therefore, access to the postbox is vital. Could this be rectified for your future visitors to save them stress?

  Reviewed by Elisabeth5.0★Oct 2021

• "Richfield is a lovely cottage set in a lovely area."

  Great walks from the house & great walks after a short car drive - exactly what had hoped for. I did speak to Mark having made an embarrassing mistake, he bent over backwards for something which was totally my fault - customer care of the highest order. The house is beautifully put together with plenty of space if you need it, and a great dining area where you can enjoy the outdoors whilst sharing a meal indoors. This holiday has been a long timer coming & the 4 of us really enjoyed sharing it at Richfield.

  Reviewed by Vic4.7★Oct 2021

• "The setting of the cottage in a lovely traditional , friendly village was fantastic."

  This also brings a slight disadvantage as the proximity of the church brings the sound of church bells every 15 minutes even during the night. As a person who used to live next to a railway line I can appreciate that eventually you can tune this out , or wear ear plugs, but for our group, we lost sleep. In one of the bedrooms the boiler in the wardrobe created additional heat and noise that further reduced the ability to have a good nights sleep. Another issue was the failure to provide sufficient Bath towels, and no tea towels and oven gloves that we therefore needed to purchase our own to cover this deficiency. We tried to contact the number given to us by the cleaning manager but he failed to respond. Being of a certain age we chose to have a spare bedroom so that it could be used in the event of a restless night. No bedding was provided for this room and therefore was rendered unusable . The village pub nearest to our cottage was closed during our stay but we had good meals at the Miners Standard. Can I now say it had many good points. In a village with limited parking we were able to park two cars easily. We were able to use the garden in the late afternoon over looking the above mentioned village church . The cottage was spacious with many traditional features. Boot room for our wet golf equipment and walking boots.. The delightful dining room with glass wall overlooking the garden. The sumptuous comfortable chairs. It’s geographical position was perfect for our first visits to the Peak District. Would I recommend this to people , Yes I would , so long as they were aware of the above.

  Dear Maureen thank you for your comments and feedback. To respond to your points; - the beautiful and characterful village church (dating from Norman times) is approximately 200m away from Richfield and does have a working clock. It is unusual that you refer to the chimes as many friends and guests enjoy this feature of rural village life whilst staying in a Georgian cottage. The fact that you liken the church to 'living next to a railway line' is in our opinion 'incredibly misleading' and has never been an issue before or since with guests. - similarly, the boiler in the second super king sized bedroom is a 'super silent' model (5 years old and serviced annually) and as such we were surprised that this may have caused you concern. Again as above at no time have guests raised this as an issue or concern. - in general where guests have concerns or worries (cleaning, bedding etc) we do invite them to make contact with us directly (our number is in welcome pack in the property) - In the case you mention our property manager did comment that she offered to make up the single bed you mention but in fact you confirmed that this was not needed - our property provides 2 quality towels per guest (one bath towel and one medium sized towel) plus a range of tea towels / over gloves etc. best wishes mark Property Owner

  Reviewed by Maureen5.0★Sep 2021

• "The house is in a beautiful spot and so stylishly presented."

  Everything was of the highest quality and the house was extremely clean and comfortable.

  Reviewed by Christopher5.0★Sep 2021

• "Absolutely fantastic cottage, beautifully finshed and great location."

  Pub at the top of the road, ; The Miners was very friendly and served great real ales. Can't wait to return next year.

  Reviewed by Gerald5.0★Sep 2021

• "Perfect property in a perfect location."

  Reviewed by John4.7★Sep 2021

• "Lovely and comfortable house in a beautiful setting."

  The rooms are large and well furnished. The garden is a lovely addition with a summer house at the top. Off road parking is a bonus and the house suited us well. Lots of walks from the property and it is a short drive to Matlock, Bakewell and Chatsworth. Good weather meant we didn't need to use the very large boot and drying room which can also be accessed from the lane alongside the property.

  Reviewed by Kate5.0★Jul 2021

• "The photos don't do it justice."

  So comfortable and quality of furnishings, beds, bedding and decoration was exceptional.

  Reviewed by Karen4.7★Oct 2020

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