“Larch cottage did not meet our expectations, I felt the upstairs of the property was tired and the mismatch of furniture is not great in a rental property.”
The property was not clean enough on our arrival, the floors were dirty and there was a strong dog odour in all the rooms. Dishes and pans had to be washed before we could use them. This is not acceptable any time but all the more worrying with Covid around. I think it should be pointed out this property is on a main road. The general area was lovely and a great base for outdoor activity. The bed was very comfortable but the pillows need replaced.
- Mr Jamieson, August 2021
Thanks for your honest review. Great to hear that you found the new mattress so comfortable and that you really liked the area. Larch Cottage
is very popular and we get many guests who come back time and again. They
especially like the very light & airy upstairs living room with its views
over the surrounding area and the enlarged outside sitting area. The
cottage was very thoroughly cleaned before your stay and I personally
washed all the crockery & cutlery in very hot water. In these times we
vacuum then wash all the floors with hot water & cleaner and wash then use
a strong virucidal disinfectant on all other hard surfaces & furnishings.
We will ensure good airing of the property between stays to provide a
fresher atmosphere. We always encourage guests to contact us on their
arrival if there is something they are not happy with, we can then attend and quickly rectify where possible. The owner
Sykes owner relations