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Verified booking
"Riverside Rest is the perfect retreat for us as a family , we love the peacefulness and the Riverside setting, the accommodation itself is beautiful, comfortable, clean and cosy , ive marked it down just a small notch , only because there is no WiFi, in this day and age all accommodation should have it , yes u can get a phone signal, and yes we can live without WiFi, but I think it's a more of a necessity these days , but I despite that , I would book again in a heartbeat and highly recommend to anyone looking at this property."
Thank u so much
Stephen
Thank you for your feedback.
We are glad that you enjoyed your stay at Riverside Rest .
Kind regards
Sarah and Stewart
Property Owner
Reviewed by Stephen4.7★Aug 2025
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Verified booking
"Exceeded our expectations although some of the decking needed attention and the bbq hadn't been cleaned from previous user."
The bridge over the river is closed but we enjoyed the walk into Builth Wells. Had a great weekend with family walking and even managed kayaking on the Wye.
Reviewed by Sharron3.8★Aug 2025
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Verified booking
"Lovely lodge in a perfect, peaceful setting."
Had everything we needed for a lovely week.
Thank you for your lovely feedback, glad that u had a lovely time .
A big thank you for leaving Riverside Rest how you found it .
Best wishes
Sarah and Stewart
Property Owner
Reviewed by Karen5.0★Aug 2025
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Verified booking
"We had a lovely relaxed stay in a fabulous location."
The accommodation was great, no complaints at all
Reviewed by Susan5.0★Jul 2025
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Verified booking
"Chalet 36B was absolutely fantastic, in an ideal position, brilliant."
Just one small thing there was no toilet brush in the toilet/shower room.
I'm so sorry we forgot to take the take-out meal from the fridge. The potatoes were there when we arrived.
Ps Thanks for a great stay
Reviewed by David5.0★Jun 2025
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Verified booking
"We had a wonderful peaceful and relaxing time, just what we wanted."
It is a beautiful setting, place was a home from home beautiful, would highly recommend this place
Reviewed by Sandra5.0★Sep 2024
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Verified booking
"The place is well kept ,clean and very welcoming."
You feel that you are home.....
Thank you for your lovely comments we are glad you enjoyed your stay
All the best Sarah and Stewart
Property Owner
Reviewed by Chapupu5.0★Jul 2024
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Verified booking
"After trying to find a single floor property in the area to stay with my mum and booking this based on reading other reviews we were a little disappointed with our stay at the lodge."
We found several issues:
-The main issue was that there was damp along the wall infront of the wardrobe in the bedroom closest to the shower room which can be seen where the wallpaper is coming away from the wall. The smell from it meant that the window and door had to be left open at night, on the final night my mum ended up moving into the living area during the night as it got too bad for her.
-The handle on the door of the shower room is broken so it doesn't fully close, there is a latch to hold the door shut but there is a noticeable gap in the door which isn't good for privacy.
-The bedroom doors were also hard to open and close as they seemed to be getting caught on the door frame.
-The towel rail took over an hour to heat up and even then parts of it were still only slightly warm so we gave up using it.
-We kept finding ants crawling around the kitchen side and dining table, appreciate the location of the lodge means that there will be insects but it seemed like there could be a nest nearby based on how many we found.
The other things we noticed were more cosmetic so didn't necessarily affect our stay but there were several noticeable stains on the carpet in the living/dining area and there were a lot of dead insects in the light fittings in the shower room so they could do with being cleaned out.
We don't wan't to leave just negative comments, we loved the location of the lodge, the site was quiet and peaceful with alot of wildlife (including a pheasant who came and greeted us by tapping on the patio door) and we enjoyed walks along the river. The owners also quickly solved an issue we had with the carbon monoxide detector beeping by dropping off replacement batteries.
It felt like the lodge needed some work done to it to make it match the lovely location and then it will provide the whole package.
Reviewed by Daniel3.1★May 2024
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Verified booking
"Very nice comfortable property"
Thank you for your comment we are glad you found Riverside rest comfortable.
Many thanks
Sarah and Stewart
Property Owner
Reviewed by Martin5.0★Oct 2023
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Verified booking
"What a lovely holiday home you have!"
We had been looking forward to it from the day we booked. Everything you can think of for a great stay away from home. It is tastefully furnished, a lot of thought gone into it. Immaculately clean in every room. Ideally situated on the park, lovely to sit out and listen to the river running by whilst whilst watching the squirrels up and down the trees, the rabbits playing and birds flying high above in the sky. Thank you for helping make our stay a memorable one. Will definitely be booking again.
We are so glad that you had such a lovely time at riverside rest and enjoyed the wildlife around the lodge .
We look forward in welcoming you back .
Many thanks for the lovely feedback
All the best sarah and Stewart
Property Owner
Reviewed by Carole5.0★Aug 2023
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Verified booking
"Very relaxing every thing that we needed was catered for"
Thank you very much for your lovely feedback we are glad you were pleased with everything
Many thanks Sarah and stew
Property Owner
Reviewed by Gail5.0★Jul 2023
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Verified booking
"Lovely place"
Thank you for your comment
Many thanks
Sarah and Stewart
Property Owner
Reviewed by James5.0★Jul 2023
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Verified booking
"Ideally situated."
Very clean everything you need for your stay is on hand. Very peaceful and we enjoyed the wildlife around the park.will go again next year being as four days not enough to see all in whale's
Really glad that you enjoyed yourself and the surrounding area we look forward too you coming again next year
Many thanks
Sarah and Stewart
Property Owner
Reviewed by Stephen5.0★Jul 2023
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Verified booking
"Really lovely place to stay."
Sorry for the late response.
So pleased that you enjoyed your stay at riverside rest
Many thanks Sarah and Stewart
Property Owner
Reviewed by Sarah5.0★Jul 2023
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Verified booking
"Nice lodge."
Very comfortable, clean & very peaceful. Nice spot right by the river.
Thank you very much for your feedback.
We are really pleased you enjoyed your stay at Riverside Rest .
Property Owner
Reviewed by Carole4.1★Jun 2023
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Verified booking
"Hallo dear Owner, we like your cottage near by the Riverside very much!"
Unfortunately there was no hot water since our second day. Several times we unsuccessfully tried to contact you, directly and per Sykes. It was frustrating. We also missed a lighter for the gas stove and a brush for the toilet. We recommend communication with your guests.
Kind regards, Margareta
We are glad you enjoyed our cottage down by the river.
Sykes contacted us about there was no hot water and said you would be contacting us and we never had a phone call so due to this we persumed everything was fine .
The reason there is no lighter for gas stove as there is an igniter button on the stove.
There isn’t a toilet brush due to hygiene.
Kind regards Sarah and Stewart
Property Owner
Reviewed by Margareta4.4★Apr 2023
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