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"I have to confess that on reading the previous bad review the week before we arrived, I was very concerned."
However, Y Bwthyn was very clean and comfortable. We have stayed here many times and absolutely love it. We were blessed with good weather and made use of the lovely garden. With reference to the smell mentioned in the previous review, there was an unusual aroma at first but seemed to disappear as the week went on. I would agree that the Internet is pretty dire and we were without it for most of the week. We are already planning next year's holiday at Y Bwthyn as we love staying there!
Reviewed by Julie5.0★Jun 2024
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"Were to begin?"
As reported back in June 2023, the kitchen cupboard under the sink absolutely stank and the smell permeated through the house unless you kept the lounge door closed all the time. We had to leave both outside door in the kitchen area open to actually go into the kitchen to do anything.
There were cobwebs on top of the kitchen units (which we removed), but the actual unit tops are filthy dirty with grease and grim.
The oven is filthy and can not be used in that condition.
The shower was black with mould all along the door bottom runners and in the corners and again had to be cleaned thoroughly before use.
To the main bedroom, there is bedding stored in the clothes hanging area. Whether this was clean or dirty is anybodies guess.
As for the cleaning equipment stored in the utility/cloakroom, well the vacuum cleaner looked like it had never been empted, so not really useable.
The garden table and chairs are so rusty you would stain your clothing if you sat down and used them, so were useless.
The internet was practically useless as connection was intermittent and for the most part not connected.
We took our first day and and a half giving the house a clean, but still could not get rid of the smell/stench in the kitchen cupboard under the sink
Its a shame as the house could be very nice if it was thoroughly cleaned and maintained. It was in a nice area with shops and eating places nearby.
Reviewed by Keith2.5★Jun 2024
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"All good thank you."
Reviewed by Paul4.1★Apr 2024
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"What a little gem of a place."
Literally a stones throw from the Main Street of Newport with its many pubs/restaurants and shops. It was clean, warm and tidy. Plenty of utensils and pots and pans. The driveway is steep and you need to reverse in to it which can be a little precarious as it’s on an almost blind bend, but a perfect little getaway. Ideal for the two of us and the dog. The 2nd bedroom is a twin more suited to children I would say but that didn’t affect us. we would definitely stay here again
Reviewed by Sue4.4★Mar 2024
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"Nice place, nice location, handy for all facilities, secure for our dog,
TV in lounge needs update, limited channels in area and a smart tv would have been better wi fi is present and capable,
Downstairs toilet is handy,
Love Newport."
Reviewed by Peter4.7★Dec 2023
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"Warm, comfortable, well equipped and close to everything Newport has to offer."
Excellent parking space. Highly recommended.
Reviewed by Susan5.0★Nov 2023
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"An ideal location from which to explore the local area, with plenty of lovely walks without having to use the car first."
The cottage is well equipped and comfortable, with four pubs within a short walk, three of which offer good food. Shops nearby provide everything you need and more, including an amazing place selling all kinds of railway relics as well as loads of other old things. Be sure to visit Havards (old school hardware and much more) and the deli on the other side of the road.
Parking is a bit tricky because you have to back into quite a steep (and short…) drive.
Overall, we had a great stay in Newport.
Reviewed by Christopher4.4★Sep 2023
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"Had a lovely holiday, the cottage is ideal for a relaxing holiday, very clean and comfortable."
Pubs, shops all dog friendly and in walking distance, enjoyed so much booked again for next year. The only downside was no instructions when the rubbish would be collected, but the amount of information on Newport and surrounding area was so informative. Would highly recommend
Thank you for your kind comments. Glad you enjoyed.
Huw & Carol
Property Owner
Reviewed by Gaynor5.0★Sep 2023
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"Lovely place to stay, right near all the great local amenities."
Just a bit noisy as on the side of a main road.
Thank you for your feedback. We're so pleased that you enjoyed your stay. Newport has so much to offer.
Huw & Carol
Property Owner
Reviewed by Kay5.0★Sep 2023
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"The plumbing needs urgent attention."
Under sink kitchen cupboard smelt of damp. Bathroom tap stiff so either full on or off. Bathroom sink extremely slow to drain away with leak in u bend which owner obviously knows about as replacement pipe on shelf in sink cupboard. Also dirty scourer left and oven mats burnt and dirty. I reported this on the fist day to be told the owner would be advised but heard nothing back. Building work next door started at 08.45 until 16.30 loud at times. Builders only asked me on last day when we would be out so they could use the drill would have been better if they had spoken to me earlier in the week. Have used Sykes several times before but this property and the lack of response was disappointing
Reviewed by Sandra2.5★Jun 2023
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"The property would benefit from a good clean and some maintenance."
The garden is also very untidy. We feel that we should have been made aware of the building work being carried out next door. The builders are very understanding and pleasant but it’s not ideal when you want a peaceful break. The property is in a great location for walks and the town
Reviewed by Andrew2.8★Jun 2023
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"We always love staying at Y Bwthyn and we had a lovely week with fabulous weather."
We did feel that we should have been warned about the extensive building work going on next door. The noise of the constant drilling and banging is not what you want when you are on holiday!! However, we are already planning a 2 week stay next year. Hopefully the building work will be finished by then!
Reviewed by Julie4.4★Jun 2023
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"Absolute 5 stars in every way ."
The only drawback being the entrance .May I suggest a sign lower down the road warning of a concealed entrance or even the vegetation pruned back to allow more sight of traffic coming up the hill then of course there is a bend .
Reviewed by David5.0★Jun 2023
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"Recommend they change the smoke detector in the kitchen to heat detector, as when you open the oven door it’s sets the alarm off."
Reviewed by Christopher3.4★May 2023
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"We have stayed here about 6 times over the past few years."
It is comfortable, warm and convenient place with parking (difficult in Newport). It is opposite the best (dog friendly) restaurant in the area and close to everything else that Newport has to offer. It has a great garden which is very safe for a small dog, the kitchen is very well equipped and the owners are very generous with things like dishwasher tablets and toilet rolls - which most aren't! I would recommend it highly and we will definitely be visiting again for our annual Newport fix. However there is one very annoying ongoing problem: the oven is completely unuseable because everytime you open the door it sets off the fire alarm. The only time we managed to get a pizza out without setting it off we had both the front and back doors open and my husband flapped a towel around to deflect the heat, This does not make for a peaceful dinner time!! Otherwise it is wonderful.
Reviewed by Susan4.7★Oct 2022
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"We love Y Bwthyn."
This is the third time we have stayed there. The property is in a very convenient location, is very comfortable and the lovely garden is a real bonus. After our visit in July I commented on the doggy smells but this time the property smelled really fresh and we felt the cleaners had really upped their game. No doggy smells at all!! We have had a lovely week and are already planning to rebook for next year. My only observations this time is that the floor in the main bedroom feels a bit unsafe in places and there was some late night noise on the weekend from the hotel close by. But we love Y Bwthyn and we will definitely return next year, all being well.
Reviewed by Julie5.0★Sep 2022
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"We have stayed in this property before, and it was not as clean as I would expect at this visit."
Under the sofa there was balls of animal fur, and as the property charges for ‘pets’ extra cleaning, this was disappointing. All downstairs windows are dirty inside and especially outside, the property lacks some love. As previous reviews have mentioned the living room needs an extra chair if 4 people stay, as there are only 3 comfortable seats. Would not stay at this property again.
Reviewed by Lynda2.8★Sep 2022
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"Property well equipped and presented to a decent standard albeit a holiday let."
Location great with pubs, shops etc all within easy walking distance. The property is situated on a junction of the busy main road so inevitably there is road noise, also be mindful of some late night noise from the pubs close by. Newport is a great base for exploring the fabulous Pembrokeshire coastline and we are looking forward to visiting the area again. We would seriously consider this property again.
Reviewed by Simon3.8★Aug 2022
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"Lovely cottage- nicely appointed, plenty of room for two and a little sun trap garden."
The wifi and smart tv were a bonus- don’t forget to sign out of your accounts on the tv apps though!! On the downside it’s a really noisy location from traffic and from the pubs across the road. Wouldn’t stay here in high season again. Bring a fan and ear plugs because you won’t want the windows open at night. Our minor niggles are the same as the other reviews; ridiculously placed smoke alarm that goes off as soon as the oven is on; doggy smells and could be cleaner and fresher. But tbf it’s a dog friendly place and peak season so am sure these will all be sorted in low season.
Reviewed by Petra3.8★Aug 2022
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"The property was very well appointed containing everything you could possibly need."
Disappointingly the inside and back yard were full of dog hair. The floors were furry. I had to hoover and mop throughout as it did not look like it had been done.
Other rooms such as the bathroom were really clean.
The garden was in a mess, the grass not cut for weeks and once again the slabbed yard area was filthy, with dog hair blowing around in clumps and some litter.
I know the property is dog friendly but this was really disappointing.
Reviewed by Laura3.4★Jul 2022
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"This is the second time we have stayed here and have already booked for October."
This property is perfect for us being so close to everything in Newport. We've had fantastic weather so have a lovely spent a lot of time in the lovely enclosed garden. The only observations I can have to make is that it smells a bit doggy and the brush to sweep the floor was clogged with dog hair. I would also request a new toilet brush as the one there leaves a lot to be desired!! These are small issues and we are very much looking forward to returning in October.
Thank you so much for your comments. I'm glad you enjoyed your stay at our lovely cottage and enjoyed being so close to everything in the village.
Your comments have been noted and I can assure you they will be addressed.
Thanks again and we look forward to hosting you yet again in October.
Regards,
Huw and Carol
Property Owner
Reviewed by Julie4.7★Jun 2022
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"It is a lovely cottage in a very convenient location with beaches and pubs within walking distance (two almost next door)."
Garden well enclosed and a great spot to sit out on a sunny day. Very well equipped, maintained and clean.
The only slight negatives were that it is on a very busy junction, especially at silaging time and the sofa was a bit low and soft for a couple of older holiday makers.
Thank you for your feedback. We're so glad you enjoyed your stay.
I agree it can get a little busy during hay-making season, one of the drawback of living in rural Wales but the fresh sea air more than makes up for it.
Hope you visit west Wales again.
Bes regards,
Huw and Carol
Property Owner
Reviewed by Andrew4.7★May 2022
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"Fourth time we've stayed here so obviously we like it!"
Thank you so much for your feedback. We are so glad you enjoyed your stay in wonderful Newport Pembrokeshire.
Huw and Carol
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Property Owner
Reviewed by Susan5.0★Apr 2022
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"We really enjoyed our stay at Y Bwythyn."
It's well positioned for easy access Newports shops and pubs, and is warm, modern and well geared for x4 people and a pet. The secure garden was excellent, allows you to let the dog out with confidence he won't escape onto the road. Parking is a big plus. Only points to raise were the kitchen utensils/pots/pans needed a decent clean before use and the lounge could benefit from an additional armchair. There is only seating for x3 people. Overall would recommend, and use again!
Reviewed by Adrian4.4★Feb 2022
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"We’ve just spent a long weekend at Y Bwthyn with our dog."
Perfect location and lovely accommodation- we enjoyed our stay, thank you. We must have picked the weekend with the worst weather and we were soaked on every walk. The washing machine was a godsend and coming back to a lovely warm house and powerful hot shower was brilliant. Our one negative and the reason not top marks for comfort was the sofa and chair in the living room. There is lots of space for a large squashy sofa so seems such a shame just to have a small 2 seater and an uncomfortable arm chair. Summer time, we would be out more so might not be such an issue but after a long, wet day and wanting to chill in the evening, we just couldn’t get comfortable. I see this has been mentioned before and it would make a huge difference. That alone would stop us returning.
Big positive for us was the enclosed garden where the dog could safely go out when needed. Additionally, with the proximity to pubs, restaurants and beach, we had great stay overall.
Reviewed by Deborah4.4★Feb 2022
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"This the third time we have rented this cottage so obviously we think it is great."
People moan it is on a busy corner but we think the fact that is virtually next door to all the places you want to eat/drink/visit make this minor inconvenience worth it. It's warm, well equipped and everything works. My only gripe is the fire alarm works a bit too well and if you open the oven door or even just have the grill on without opening the back door it sets it off. Believe me, you wouldn't sleep through it so at least we are safe!
Thank you so much for your feedback. We're so glad that you enjoyed your stay with us yet again.
We are in the process of making arrangements to move the fire alarm heat sensor to another part of the kitchen. It did seem rather a strange place to position it.
Thanks again,
Huw & Carol
Property Owner
Reviewed by Susan5.0★Nov 2021
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"The cottage was clean and comfortable But we had to clean the oven and vacuum cleaner."
But otherwise ok. Lovely village, beach not far. Will be coming to Pembrokeshire again.
Thank you for your feedback. We're glad you enjoyed our lovely village.
Please accept my apologies for the oven and vacuum cleaner. We will address this to ensure we maintain our high standards.
We hope you will return to Pembrokeshire again to enjoy our beautiful corner of the country.
Huw & Carol
Property Owner
Reviewed by Joyce3.8★Sep 2021
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"Great location for village and pubs although as mentioned before, on a very busy junction."
This was Sept so should imagine at the height of season, parking would be very difficult for the less confident, as have to reverse onto drive. House is compact but everything we needed in modern kitchen, lounge, double and single bedroom. Single sleeps two children as one bed is a trundle, but that is stated clearly on description. As previously stated, seating only for three in lounge, ok for us as a couple but for a family of four would be difficult. Generally clean but quite a few cobwebs. Probably the first property we have stayed in (and there have been a few) where there has been no welcoming pack, not even a bottle of milk and very sparse on soap, washing up liquid etc even in current times. Beautiful beach is a two mile drive away, passing the estuary on the way. Parking not a problem, stunning views and very dog friendly. Two or three good pubs a few minutes walk away. Definitely recommend The Castle for its food and friendly staff. Overall a very nice stay and would recommend this place for its location alone
Thank you for your feedback. We're glad you enjoyed our village and its surrounding beaches.
I agree that the parking can be a bit awkward but we are so lucky to actually have a private parking space as they are very scarce in the village.
A new additional two seater sofa has been ordered for the lounge.
Thank you again for your comments and we do hope you visit this lovely part of the country again soon.
Regards,
Huw & Carol
Property Owner
Reviewed by Annette3.1★Sep 2021
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"I THINK THE PRICE IS TOO HIGH FOR THE ACCOMMODATION CONSIDERING IT IS 2 BEDROOMS ..."
I THINK THE PRICE IS TOO HIGH FOR THE ACCOMMODATION CONSIDERING IT IS 2 BEDROOMS & THE TWIN ROOM HAS A MATTRESS ON THE FLOOR WHICH GAS TO BE STEPPED ON TO GET INTO THE OTHER BED
Thank you for your feedback score.
We believe that the cottage is good value for money in such a popular destination.
The mattress in the twin room is a Captains or trunk bed which is clearly stated in the description on the website.
We hope you will visit Pembrokeshire again.
Regards,
Huw & Carol
Property Owner
Reviewed by Kirsten5.0★Aug 2021
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"Nothing really went wrong."
The location was great for access to beach, which is why we booked this cottage. Unfortunately the hotel opposite had loud music etc 3 nights over each weekend. We were not aware of this and it was disruptive. The master bedroom and shower room were excellent . The second bedroom could just about fit our 13 year old twins. Tiny wardrobe with shelf missing didn't help with storing their clothes. Comfortable seating for 3 people, not four. Another armchair would have made all the difference. Sealing on dishwasher was broken , hoover held together with masking tape, toilet brushes filthy and need replacing. Cobwebs visible. Overall the accommodation lacks any kind of character and was not good value for money, but over priced.
Reviewed by Fionnuala2.8★Jul 2021
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"The boiler was malfunctioning on arrival so that there was neither hot water nor heating."
We reported this immediately to Sykes and the Owner. Both promised to attend to it promptly. When we left a week later the problem had not been sorted. Nor had there been communication from Sykes or the owner to explain what was happening and why it was not possible to fix the boiler.
Reviewed by Neil4.1★Jun 2021
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"Great location, close to estuary and pubs and shops
Lovely enclosed garden ..."
Great location, close to estuary and pubs and shops
Lovely enclosed garden which was a sun trap enjoy in the afternoon
Reviewed by Lisa5.0★May 2021
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"Lovely bright cottage right in the heart of the village, yet still close to the coastal walk."
Downstairs toilet was an added bonus. As was the amazing shower.
A little noisy due to being in a busy road, but was aware of that from previous reviews.
Would benefit from additional seating in lounge for use with 4 guests.
Would highly recommend this cottage
Reviewed by Vicki4.7★Apr 2021
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"We where very pleased when we saw the garden and it was safe for my 2small dogs."
We would seriously consider booking this cottage again.
Reviewed by Daphne Joan5.0★Sep 2020
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"We were somewhat annoyed to arrive at the property only to find that the cleaners were still there at 4pm and were occupying the only parking space on a very tricky and busy road."
They seemed surprised to see us and said that their Manager had told them the occupancy time was 5pm??????? We had to wait until they had finished. I would echo other reviews on Y Bywthyn that it is situated on a junction of a VERY busy and noisy road which is perhaps the only negative thing I can find to say about it and the driveway is very difficult to pull out of because of this.of.The accommodation was excellent and of a very high standard, very clean, comfortable and modern, and close to all the amenities in Newport. The garden was a complete surprise as it got barely a mention in the original description and did not have one photo to emphasise how lovely it was. It was a real asset and we made good use of it as we had some warm weather.
We would certainly consider staying there again, despite the busy road!
Reviewed by Julie5.0★Sep 2020
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"This holiday cottage is very well equipped and comfortable."
It has a lovely enclosed garden which is not mentioned in the advert. The only thing against it is it is on a very busy, noisy corner but the trade offs were worth it and we will very likely be going there again. Excellent shower and lots of hot water, comfy bed and sofa and perfectly placed for Newport restaurants, shops and estuary walks. We go to Newport a lot and this is the favourite so far!
Reviewed by Susan5.0★Sep 2020
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"The accommodation was really lovely and I didn't expect such a large garden."
The only drawbacks were the drive was steep and the road running alongside the end of the drive was an extremely busy road and you had to be careful when coming out of the drive because you were near a corner.
Reviewed by Melinda5.0★Aug 2020
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