Standard:
If you cancel, you will not receive a refund of your deposit,
which can be made up of:
-
Rent
-
Extras
-
Fees
-
Optional insurance premium
unless Sykes or a property owner has broken the UK Booking Terms and Conditions, and they entitle you to
this, see the UK
Booking Terms and Conditions,
or unless your insurance policy permits it e.g. you are within the 14 day cooling off period for an
insurance premium refund.
In addition, and on the same basis, you will not receive a refund of your balance if you cancel 6 weeks
or less before your holiday.
Flexible:
If you cancel before 12 noon ,
get all of your money back:
excluding the Flexible Cancellation fee and any
insurance premium.
There are a small number of circumstances where you can’t use Flexible Cancellation. See the
Flexible Cancellation Terms
that apply.