Beachside

21 Customer Reviews

• "We really like the location, beds were ok and linen nice, secure garden for dogs and balcony with amazing view."

  The place is dated and the tiled shower room in much need of a good scrub and paint. Lots of mould on the grout. General cleanliness was ok but there were loads of high level cobwebs, mould on the window shutters and the shower room was a bit gross. Location fab so that makes up for the cleanliness, kitchen well equipped, smaller than appears on advert so difficult to clothing away (clever storage solutions needed).

  Thank you for your feedback. We are sorry for the inconvenience caused by these issues. Your comments have been passed on to the team here at John Bray Cornish Holidays. We hope you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Corina3.4★Sep 2024

• "We have stayed once before and enjoy this beachside house very much."

  Perfect location, all facilities that you need and all round a lively spot to stay. A bit compact in the bedrooms and bathrooms but who cares when you are on hols? Would recommend

  Thank you for taking the time to share your feedback with us. We are very pleased to hear that you enjoyed your stay at Beachside once more. We look forward hopefully welcoming you back in the future - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Stella5.0★Sep 2024

• "Having read the reviews we were aware of the restaurant vent noise but luckily ( unfortunately for us) the weather was not good enough to need to keep the door open to the balcony."

  The property is certainly “compact “ and a bit of a squeeze for 5 . The beds and pillows were very comfortable and the linen soft and clean. Towels were a welcome addition and also soft and clean. There is no kitchen storage for any food items and I needed to defrost the small freezer section of the fridge, as someone had left it on but not shut the freezer door properly so it was full of ice and we couldn’t put anything in it. There are frying pans which are flaking off the non stick surface which definitely need replacing. I couldn’t find a potato masher. I would agree that the position of the property sells itself and also accounts for the high price . Everything else worked fine. No box for glass recycling so we either had to take it to campsite or put it in green bin, which it says not to do . Property did smell damp downstairs and there were areas where black mould had been cleaned off. We did live by coast in past so are aware this is often an issue in coastal properties. Property was clean enough

  Thank you for your feedback. We are sorry for the inconvenience caused by these issues. Your comments have been passed on to the team here at John Bray Cornish Holidays and all suggestions/comments can be viewed by the property owner so these are appreciated. We hope you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Angela3.4★Sep 2024

• "Fantastic location and loved the balcony."

  Clean bedlinen and plenty of towels. But the house could have done with a more thorough clean (under sofa and in corners).

  Thank you for sharing feedback from your stay at Beachside. We have referred your comments regarding cleanliness on to our housekeeping team who will address any areas of concern. We hope to welcome you back anytime in the future - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Catherine3.1★Jul 2024

• "Great location across from beach handy outside shower and utility shed lots of room for parking."

  House needs more storage space very compact not much room in the bathrooms. Had two kettles, one was broken the other leaked water very dangerous call was made and was replaced. A new freezer turned up with no prior warning on day two. Had a great holiday

  Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Victoria2.8★Jul 2024

• "The house is lovely and in a great location ."

  So much parking. It would be lovely to have better furniture on the balcony as that’s where we spent most of our time and had to use our beach chairs. The freezer in the shed didn’t work so we only had the small section on the fridge to use. The tv reception was very bad and unusable most of the time. Every room could do with a good clean . I was in the twin and there were cobwebs between the bedside cabinets and beds. The window sills behind the blinds hadn’t been cleaned. The double divan base was stained on the sides. The bedside lamp shades were broken. The washing machine drawer has black mould in it. There is also no storage cupboard for food in the kitchen. We had a great week thanks just things that maybe other guests haven’t reported.

  Thank you for taking the time to share your feedback with us. We are very happy that you enjoyed your stay at Beachside. However, we are sorry to hear that you encountered some cleanliness and maintenance issues during your time at the property. Your comments will be raised to our housekeeping and maintenance teams. We hope to welcome you back in the future - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Sharon3.1★Jun 2024

• "We love this quirky house with unrivalled access to Polzeath beach and a magnificent view."

  The very small shower rooms and mini-kitchen might make the house tricky for older people and children, but for everyone else this is a great-value option!

  Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Carolyn4.4★Jun 2024

• "Stayed here last year and had a good time so booked again."

  We love the property and proximity to the beach. It has everything we need. A welcome addition were the two new sun loungers which we put to good use when the weather was hot. It was also appreciated that the outdoor shower canopy had been replaced and extended over the entrance door. It was disappointing that the BT Internet and TV did not work on arrival. However John Bray responded to my call on the Saturday morning. They sent a man round to check who came back later to check the voltage on the tv and brought a dongle so we could connect to the Internet. The tv still did not work so they provided a replacement. Can't fault John Brays response at all. The issue was deemed to be a BT issue but after we had watched Eurovision we didn't really need the TV. The owner's collection of DVD's kept us entertained. The house was warm and had everything we needed. Even a washing machine and tumble dryer out in the shed. Both of the bathrooms could do with a paint update, but in the bigger ofvthe two the shower cubicle had been updated since our last visit. In some rooms the cleaners could pay a bit more attention to dusting the skirting boards and the louvre doors as they were thick eith dust in the room with 2 single beds. The rooms could do with some shelves for storing things like hair dryer and make up as the one unit with two drawers is not big enough. Both bathrooms need more shelves as there is not enough room to put anything. The wet room also gets wet from the shower and leaks under the door into the hall so a towel has to be put down in the hall and it definitely needs more storage in there. As I said at the start this is our second stay abd despite the small niggles we love it and hope to return again next year.

  Reviewed by Sheena4.4★May 2024

• "Great location, good use of internal space to give as much comfort as possible but I am not sure the bathroom doors / size of bathrooms are accessible for those with mobility restrictions."

  I also think the damp /Mold in bedrooms needs to be dealt with or declared in the listing. I have chronic asthma, luckily I have it under control but anyone with a young asthmatic or someone with immune / breathing issues would find this problematic and possible cause of a deterioration in health. Kitchen and house was well equipped, especially compared to latitude 50 houses in the area. But dishwasher is awful - better to get my teenager to do it badly but quicker… Would have been nice to have a washing line and a few more tumblers / water glasses in ratio to wine glasses! I know from having lived near the sea, windows are problematic but they desperately need a clean.

  Reviewed by Andrew3.1★Aug 2023

• "-excellent location/ proximity to beach -Good parking space -Good outside garden ..."

  -excellent location/ proximity to beach -Good parking space -Good outside garden space -great outside shower to rinse off wet suits -Loads of wine glasses -Lovely clean comfy beds -Great to have ben linen and house towels included -Needs new drying rack for wet clothes and swim suits -old style Windows in lounge area not placed low enough to appreciate view from sofa -old style Windows in downstairs bedrooms can’t be left open at night for safety and security reasons so not adequate for ventilation especially when hot weather -Heater in twin bedroom is on permanently which is a big problem in very hot weather -Old Leather sofas really need replacing -No cleaning products or equipment to clean up properly when leaving -Not much kitchen equipment -no clear instructions on how to leave linens and towels on exit - totally unnecessary and aggressive tone in documentation regarding failure to comply with cleaning and breakage etc especially as there was no further instruction or cleaning products or broom/ washing up sponge etc or what to do with bed linen and towels Overall good but probably could be cheaper Mid and High season price are way too high

  Email sent Property Owner

  Reviewed by Sue4.4★Jun 2023

• "When we arrived there was no running hot water - we discovered that the boiler fuse was turned off."

  Once it was on every time we turned on the hot tap there was a loud reverberating noise throughout the house. There was also a bedroom radiator that we could not turn off in the heat. The main light overhead of the steep stairs was not working (I have an 88 year old husband) and we had to ring for an electrician. All of these should have been checked and sorted before we arrived. Much of the china was really dirty and we had to rewash it before use. There was only 1 dishwasher tablet (maybe why everything was so grubby), no vegetable peeler, washing up brush, recycling bags as demanded by the green recyling bin outside etc. There were less cereal bowls than the house accommodates - odd mismatching selection of tired china. No House instructions on what was required pre leaving We put on a dvd (great selection) but it would only show black and white so we gave up. Opposite the enticing looking balcony is an extremely loud extractor fan running all hours from the restaurant in front of the property. Under the sofas etc there was dust everywhere. Sadly someone had gone to some trouble to design the place and decorate it and its central position with a sea view is great. The parking and little garden too was a bonus. It needed proper maintenance and care.

  Thank you for your feedback. We have asked the maintenance and housekeeping department to look at the issues stated. We do hope to welcome you back very soon John Bray Cornish Holidays on behalf of the owners Property Owner

  Reviewed by Ursula2.5★Jun 2023

• "We had a great stay."

  Admittedly the property is looking a bit tired in places, the walls and skirting boards need a paint and some of the windows have broken handles. The downstairs small bathroom has a dodgy toilet roll holder as it fell off the bracket. Overall the quality of the crockery and cutlery were high, there were ample of each and the pots and pans were clean and plenty of them. The appliances were all good and clean. The only criticism I had with the kitchen was a lack of cupboard space to store our food, but a bit of juggling I made some room. The sofas are also tired and do sag a bit but I understand it is rented out to dog owners as well and dogs will climb on even though they shouldn't. The bedding was all crisp and clean as were the towels and the beds were comfortable. Wardrobes were a bit small and not enough hangers. Although I did make use of anns cottage for their free ones to use. It was a bonus having the utility area with washer and dryer that came in useful. The garden was a good size and a real suntrap we enjoyed sitting out in. The supply of tea towels and washing up liquid and dishwasher tablets was appreciated. It wasn't quite a home from home but close and certainly better than our two previous rentals. Would definitely stay again. Location was fantastic being so close to the beach. A little bit of tlc with decorating would make it perfect. I again had issues with the cleaning as hair was left in the plughole in the white shower and dust bunnies in the corners and as per the last rental we stayed in no-one bothers to move the beds to vacuum but that is on the cleaners not the owners. Another review from March 2023 really gave this property a bad review but after staying I disagree with that review. The noisy extractor fan of the waterfront restaurant that she complained about had me worried as I am a light sleeper, but honestly it is noisy in the day but only if our door open or you are outside but it switches off about 10-11pm and only starts again when they open in the morning so wasn't an issue. Just goes to show people react differently to things.

  Thank you for taking the time to leave your comments, which have all be noted. We are pleased you enjoyed your stay and look forward to welcoming you back soon. John Bray Cornish Holidays on behalf of the owners. Property Owner

  Reviewed by Sheena4.1★May 2023

• "Lovely position, close to beach, shops and restaurants with nice view from lounge."

  Behind Waterfront restaurant so some extractor noise from restaurant but not a problem. The settees were extremely uncomfortable. The double bed felt small, no hanging space for clothes in bedrooms. Initially internet did not work but established it was not plugged in, good when fixed. Central heating came on overnight and required a call out to fix it. Could do with a smart TV. Impressed with the 47 wine glasses, enough for everyone. Overall we had a good time and the property with the location it had was well priced. Good value for money.

  Thank you for your comments, I am pleased you enjoyed your stay at Beachside. Your comments have been noted and we look forward to welcoming you back to Cornwall very soon. John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Adrian3.4★Apr 2023

• "Location of property for the beach is great and that’s about it."

  It took me a couple of days to realize that what I thought was the sound of the sea was in fact the giant extractors from restaurant in front of the property. Property is really tired and needs care i would have expected this to be air b&b at a lowe price as it felt an extension of someone’s home and not to the standard I was expecting. Cleanliness was on the lower end - Blinds were showing mold The kitchen window seem to be welded shut slung with some other windows no ventilation when cooking No control of heating set to a timer and was to hot There was no Wi-Fi pick up of what was detailed in the notes The cooker would randomly start to beeb The sofa was torn and when sat on seem to be broken or very sunken / worn with the cushions that looked and felt dirty the toilet / showers were tiny Your clothes couldn’t hang correctly in the wardrobe as they were so small. I’m really sorry to give this feedback but for the price i was so disappointed when you work hard and pay a decent price for a holiday cottage I would expect a better standard . I definitely will not be using Sykes again.

  Thank you for taking the time to feedback on your stay. We're very sorry that you had to experience these issues during your visit! All of your comments have been passed on to the team here at John Bray Cornish Holidays to investigate and sort. We hope we can welcome you back to north Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Zowie1.6★Mar 2023

• "My husband and I had a wonderful stay at beachside with our dogs."

  We will definitely be back! Thank you so much xx

  Thank you for taking the time to leave a review, we are so glad you and your husband enjoyed the property and we do look forward to welcoming you back to North Cornwall. John Brays on Behalf of the Owners. Property Owner

  Reviewed by Alison4.7★Mar 2023

• "What a fantastic position this property is in."

  It is exactly as named, a beach house. Cosy and compact downstairs, quirky with a bit of a view upstairs. We love Polzeath and being so close to the beach elevates this for us.

  Thank you so much for your kind words. It's great to hear that you had such a fabulous stay at Beachside and had the perfect base to explore the north Cornish coastline from! We hope to invite you back to North Cornwall very soon. John Bray on behalf of the owner. Property Owner

  Reviewed by Simon4.7★Oct 2022

• "This house was perfect."

  Direct access to the beach and an outdoor shower to rinse off before going inside. However, we found that some of the crockery was dirty and needed rewashing. Underneath the sofa needed dusting and the bulbs didn't work in the dining area. This did not impact our visit as it was August. Dust I can live with but I would have loved clean crockery. Absolutely gorgeous house, slept really well. Would definitely recommend. Jackie

  Many thanks for your feedback. We appreciate you bring to our attention the lack of cleanliness in the property, I will bring this up with the housekeeping team ASAP. We look forward to inviting you back to North Cornwall soon. John Bray on behalf of the owner Property Owner

  Reviewed by Denis4.4★Aug 2022

• "Lovely house, fantastic location."

  Well equipped.

  Many thanks for your feedback and kind words on the property Beachside. We are delighted to hear you had a lovely holiday in one of our properties. John Bray on behalf of the owners. Property Owner

  Reviewed by Jason4.7★Aug 2022

• "This property is in a great location near the beach & village."

  Good points: Location Parking; ample parking for 4 cars. Upside down layout with living area upstairs. Garden space. Plenty of DVD’s supplied. Bad points: Second (non electric) shower never got hot. Garden areas scruffy & needs weeding. Quite a lot of furnishings warn & needs replacing, including string needs replacing on most blinds, shower with electric shower needs grouting as mouldy in places, not enough glasses & relying on glasses ‘pinched from the pub’, but plenty of champagne flutes(!), mismatched/old crockery & pans eg 6 pan lids & 3 small pans, saucers with no cups, dishwasher needs replacing as does not clean as evidenced by dirty crockery when we arrived & fridge in kitchen needs replacing as old & worn out. In summary someone needs to spend a couple of days in the property fixing & checking. John Bray holidays feedback. We phoned on first morning to advise no pans big enough to cook for family of four. Chased next day, pans eventually arrived 4 days into our week. In reality this property is blocked solid so will always do well, but for the money just needs a bit of smartening up.

  Thank you for taking the time to feedback on your stay at Beachside. We are very sorry that you had to experience these issues during your stay but thank you for your patience and understanding whilst we sorted the pans. Your comments have been passed onto the team at John Bray Cornish holidays. We hope to welcome you back to north Cornwall in the future. Property Owner

  Reviewed by David4.1★Jul 2022

• "The location of this property was perfect for us."

  The outside shower for our wetsuits was a great asset. It was remarkably quiet. The house itself was lovely with the living room upstairs. We would love to return next year but cannot see any availability.

  Thank you for this lovely feedback, we are delighted that you enjoyed your stay at Beachside. We hope you do return in the future! Property Owner

  Reviewed by Margaret4.7★Jun 2022

• "Our third visit and coming back in August as we love this house, for its quirkiness and location."

  If we were picky we would say the grass needed cutting but everything else was perfect thank you.

  Thank you for your helpful feedback. We look forward to welcoming you back in August! Property Owner

  Reviewed by Wendy5.0★May 2022

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